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Fairfield Inn & Suites Washington, DC/Downtown

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How would you rate Fairfield Inn & Suites Washington, DC/Downtown?
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183 Reviews

183 Reviews

Julie M

12/6/2014

I was one of four ladies from Portland, OR visiting Washington DC last week. We stayed at the Fairfield on H Street for 3 nights and were so well cared for! The breakfast each morning was absolutely delicious and got us off to a great start each day! The support staff and the concierge, Tracy, were so very helpful in getting us around town. We were able to take advantage of Roberts Limousine & Airport Shuttle Service for a quick trip to the Capital Building. robert arrived early and was like a tour guide on our short cab ride with him. What a delight every person and every experience was for all four of us. We highly recommend the hotel and everyone associated with them. Thank you from all of us for a wonderful Washington DC experience!

Larry S

12/6/2014

Quite, comfortable and close to everything. Very reasonable. Staff very cordial, knowledgable and friendly. Good breakfast. Parking is expensive but necessary if you want to stay downtown. Would stay there again.

Veronica Z

12/6/2014

Location, Location, Location! Excellent Hotel and Service, not your typical Fairfield Hotel. Perfect hotel to stay during 2014 Cherry Blossom Festival !

Bar and Restaurant located on ground floor was perfect for lunch and dinner, in room service delivery available as well. Will be back!

Brian S

12/6/2014

Good clean rooms. Free hot breakfast. Questionable location but still convenient walk to sights, restaurants, and metro.

John H

12/6/2014

This hotel has great location and service. Loads of restaurants withing walking distance. The room was clean an comfortable. On the downside, the internet bandwidth was woefully inadequate. Soon after 5pm, and all through "prime-time" it became so slow that simply accessing email was all but impossible. The room hook-ups include an ethernet outlet. If I stay there again I'll bring a cable, although it may not make a difference.

Dominique C

1/6/2015

Amazing!!! My first time up North and was a little skeptical about the location, but it was very close to all attractions and had a very pleasant atmosphere. Gene Nance (front desk concierge) went ABOVE and BEYOND for us. Would return in a heartbeat!! Loved it

Eric B

2/11/2015

Hotel is nice and staff are great. Hot breakfast is ok. Only minor complaints are that the bath tubs/showers are super slippery to a point of falling down in them (safety issue) and the entrance door is very small.

I've stayed here 3 occasions and plan to come back.

Margarita S

3/30/2015

Beautiful chinese decoration, clean, very centric. Very attentive personnel.

Anthony C

8/14/2015

The place is within walking distance of the major sites which was good. They only have valet parking which is $36 dollars a day. The problem I had with the place was that when the valet parked my vehicle and I got it the next day it had fingerprints all over on the roof and passenger window of the truck. It wasn't like that when I gave it to them. My girlfriend is only 5' 2", she aint reaching up that high.

watcher6938

8/14/2015

Absolutely one of the worst hotels to deal with bar none! I travel approximately 50 to 60 nights per year and have done so for the past 6 years. I've stayed all over the country in many different environments. This hotel is the worst experience I've ever had. The staff here is just plain nasty! There attitude is that you are bothering them by staying there. I'd sooner stay in a cardboard box under a bridge abutment than spend one night in this place.

Victoria B

9/15/2015

I would highly recommend this hotel. Staff was extremely helpful and friendly. Location is great for going to events at the very nearby Verizon Center which is why I chose this location. Plenty of great restaurants within walking distance and if you are up for it you can walk to national mall area for the museums like I did but It is quite a walk there and back. I felt safe in the area. there are homeless but that is any area of DC. The breakfast is great! Rooms are very clean and beds super comfy. I would stay here again. Valet is 46.00 a day so be prepared for that. I used a very near by parking deck for 26.00 a day.

Kim S

9/15/2015

We just stayed at the Fairfield Inn Downtown Washington and had an excellent experience. We were immediately greeted by an exceptionally friendly staff who valet parked our car, loaded our luggage and checked us in in a matter of 5 minutes. Our room was clean, beds were extremely comfortable and housekeeping did a great job and even offered us extra towels without us asking. The continental breakfast was plentiful and fresh. The location was great as well, with many excellent restaurants within walking distance and a 5 dollar taxi drive to the national mall and smithsonian museums. We would definitely stay here again. It was a great value for the money and staff was definitely on top of things all the way around!

Braxton B

10/18/2015

My wife and I were in the Capitol for our anniversary to see a music festival and some museums. The staff at the Fairfield did an excellent job at making our stay comfortable and memorable. Special thanks to Hiwot, Drew and Leon for outstanding service, and friendliness. The premises is in a great location, well maintained and again, the service was excellent.

j s

11/18/2015

The entire staff from the moment we stopped for valet parking to the moment we checked out were so friendly, accommodating and positive. Very willing to do whatever was needed to make our stay wonderful. Breakfast was great, Dion was so welcoming. Lobby staff (I didn't catch the one gals name sorry) were very professional and helpful. And Angie the associate who helped with local attractions and directions was super helpful too. And when I thought I left my iPad in my car, the valet/parking attendant was more than patient and helpful in bringing my car back for me to look! Will definitely stay here again!

Mark M

11/18/2015

Internet was horrendous. Room had smell. Air conditioning shut off. Loud area hard to sleep. Breakfast was good and attached bar was nice.

Janice G

11/18/2015

Washington DC is my second home and a nice place to visit fairfield inn & suites is OK place to stay while you there don't forget you do need a little bit of money rather you do need some money don't go if all you can afford is the extended stay go big or stay at home sorry no just kidding there are places to stay that are affordable and a great night life and very good food good place to vacation go and enjoy you can go to north Carolina South Carolina to the beaches new York city you are close to just a lots of town a rental car or a car and some money and you are on your way to a great vacation

Kathy B

1/19/2016

Bed very comfortable personnel extremely friendly and helpful parking for school bus was convenient location was great cleaniness was better than expected made trip very pleasant

2/2/2016

Fantastic hotel! I look for one in every city I go to!

Angela S

2/19/2016

Great hotel, very convenient location, the staff were very friendly and helpful, the fitness center was nice and well-equipped, the included breakfast was good...I will probably stay here again when in town on business.

Oren P

3/20/2016

Pros:

The staff is all very nice.

Very conveniently located.

Breakfast spread is decent.

Cons:

This was the smallest hotel room I have ever stayed in. It is necessary to properly unpack clothing in to the drawers because there isn't really any place to leave a suitcase out.

The closet is the width of the closet door, and about 10 inches deep. With only 2 dress shirts, a jacket, and a coat, I had to maneuver each item in and out carefully to make it fit and avoid hangers falling everywhere.

The comforter on the bed was dusty.

I stayed 3 nights. On my final night, I returned to the room, and realized that despite the fact that the door appeared closed, it hadn't latched when I left that morning. It had remained unlocked for at least 12 hours, but potentially for several days every time I left. Pulling it closed behind me didn't help. The hotel sent an 'engineer' to take a look. He tried slipping a crowbar under the door to leverage the door up and force it to latch. A quick fix that did not work. Since I could still lock the door from the inside, and since it was my last night, I asked that they work to solve the issue after I checked out the next morning.

As the front desk pointed out, the size of the rooms, closest, etc. is not something they can control. The dusty bedding and broken door, however made me wonder about the general upkeep.

Jason D

4/21/2016

If you're looking for a great deal on this hotel book it on HotelRaven. Com They have a great deal for it on there! Such a wonderful place don't have enough good things to say about it!

The entire staff from the moment we stopped for valet parking to the moment we checked out were so friendly, accommodating and positive. Very willing to do whatever was needed to make our stay wonderful. Breakfast was great, Dion was so welcoming. Lobby staff (I didn't catch the one gals name sorry) were very professional and helpful. And Angie the associate who helped with local attractions and directions was super helpful too. And when I thought I left my iPad in my car, the valet/parking attendant was more than patient and helpful in bringing my car back for me to look! Will definitely stay here again!

Sara D

4/21/2016

Our entire family recently stayed here for our wedding weekend. All Midwesterners with little experience in a city like DC. The staff could not have been more accommodating and friendly, especially to my husband's parents who have some difficulty getting around. All our guests were very happy with the hotel's location and services. The rate was extremely reasonable for the area. My sister accidentally left her wedding ring and diamond earrings in the room, and they were found and promptly shipped back to her. Would definitely recommend this hotel to anyone visiting DC.

brenda G

5/22/2016

My husband and i stayed for 4 nights and we absolutely loved staying here everything is within walking distance and theres lots of restaurants on the street its on. The breakfast was excellent and the staff was 5 🌟 we felt very welcomed. I would highly recommend staying here.

Craig C

6/28/2016

Modern room. Staff was very pleasant. Breakfast was decent. And very affordable for the area.

James S

6/28/2016

It is a very nice hotel. Lobby was clean and inviting with lots of room. The check in process was quick and easy. Highly recommend.

Ashley H

6/28/2016

The room was clean. The front desk staff was accommodating and allowed us to extend our checkout time. The hotel is centrally located and near restaurants and bars as well as walking distance to the Verizon Center.

Justin H

10/29/2016

Great location in the center of Chinatown. Lots of great DC sites are within walking distance. The rooms are comfortable and some have microwaves and mini fridges. The staff is very courteous and accommodating as well.

Haley K

10/29/2016

We stayed at the hotel for one night. It was very convenient to the metro (Gallery Place) and surrounded by great restaurants in Chinatown. The staff was very welcoming. Our room was very clean and comfortable. I b would definitely recommend this hotel.

Sandra F

10/29/2016

This has been a great hotel stay for us. Everything just works. We had to call for a fridge and microwave to be brought to our room but that was done promptly. The room is spacious, the bed is comfortable, the AC works well, the shower is nice, and there are convenient electrical outlets by the bedside. There is an Irish pub connected to the hotel, which was very convenient after a day of flights, and surprisingly varied in its food options. The location in Chinatown is okay depending on what you are in DC for - one could be closer to the major sights, but it's a pretty quick metro or taxi ride away from whatever you want to do. There are also convenient drugstores nearby for those little things you forgot to bring.

aaron g

10/29/2016

My family of four just returned from Together 2016 in DC. This hotel was awesome! Winnie helped prior to our arrival, and John helped us when we checked in. They always had fresh ice water, fruit flavored ice water, coffee and tea ready at all hours. The breakfast was hot and plentiful and the breakfast guy was very helpful and entertaining. He and another lady even brought juices to us when we sat outside. Everyone from the maintenance guy to the valet people were all very personable and outgoing. The rooms were spotless, the hallways smelled fresh, and the elevators were nice also. Good water pressure and plenty of hot water. Just remember to check the thermostat, it was turned off after the room was cleaned. Also you need a room key to gain access to the lobby after 10 pm, for extra security. Awesome job everyone!!

Colin K

10/29/2016

Great location, convenient to the DC Metro, in the heart of Chinatown. Free breakfast consisting of the usual eggs, sausage, cereal, bagels, and oatmeal. Attached to The Irish Channel, which is great pub for watching morning soccer games. The front desk staff are welcoming and sincere, especially Chastity. Rooms are clean and well kept.

Edward D

11/30/2016

Excellent value! A nice clean room in a very good location. And a very good breakfast buffet included! When I compared rates of hotels in DC and looked at the cost of parking and breakfast, this hotel quickly looked like a bargain - maybe even too good to be true. But I was not at all disappointed! I would gladly stay again!

Arianna B

12/30/2016

The staff of the hotel is great and helpful. They made my stay special and they accommodate all my requests. In addition the location is perfect. Highly recommended!

Joshua J

12/30/2016

The attendants here go out of their way to offer you assistance. Each and every time you enter and exit the building they ensure that your needs are met. They will even ask if you would like suggestions of where to go and what to do in DC. Seriously exemplary service.

Gil S

12/30/2016

The facilities are very clean and well maintained. The rooms are in great condition. The TV quality is OK, but could be improved. The breakfast provided is actually pretty darn good!

Sarah S

1/30/2017

Very nice and clean hotel! Not a bad price for the location (great location). All staff was very friendly. Hotel is quiet. The lobby is great, lots of space and tables and coffee always hot.

Port S

1/30/2017

Hotel staff are very professional. Rooms are clean and nice. Bathroom is standard. TV is 32" in the standard room

Madeline M

1/30/2017

Great rooms. Very nice staff.

Claudine C

3/9/2017

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the cheapest rates around...

My family of four just returned from Together 2016 in DC. This hotel was awesome! Winnie helped prior to our arrival, and John helped us when we checked in. They always had fresh ice water, fruit flavored ice water, coffee and tea ready at all hours. The breakfast was hot and plentiful and the breakfast guy was very helpful and entertaining. He and another lady even brought juices to us when we sat outside. Everyone from the maintenance guy to the valet people were all very personable and outgoing. The rooms were spotless, the hallways smelled fresh, and the elevators were nice also. Good water pressure and plenty of hot water. Just remember to check the thermostat, it was turned off after the room was cleaned. Also you need a room key to gain access to the lobby after 10 pm, for extra security. Awesome job everyone!!

Jill T

3/9/2017

COLD water every night. Could not take warm showers the hole week . Nothing like cold showers every night. I would not recommend this hotel to anyone unless they get the problem corrected . Yes we asked about the water 3 nights in a row and they kept telling us they would check it out ......never fixed .

Chad B

3/9/2017

Spent a week here and was never disappointed! Free and robust breakfast buffet every morning and outstanding service! Unlimited coffee and tea day and night.

Taylor S

3/9/2017

Disclaimer: this is only for the valet. I had a parking panda voucher for the valet to use to head to the Verizon Center nearby. There was no one at the valet stand outside or inside, but after waiting for regular hotel guests to checkin, the clerk was able to page someone to help. Process took 10-15 min which seemed excessive. Upon return, the car ended up being parked 2 spaces away so I effectively picked it up myself. Guy was nice though, and the location is convenient.

Clifford W

4/10/2017

Decent hotel. Good location in the heart of Chinatown. Lobby and rooms are updated. Staff were friendly and helpful. A good option relative to some of the other area hotels.

Mark O

4/10/2017

Stayed here for 5 days on my first visit to Washington DC. The staff was always super friendly and helpful. The breakfast staff was super energetic and very proud of the work they were doing. The location was central and close to public transportation - definitely within walking distance to a lot of attractions.

We had a little trouble with our tap in the bathroom, but the hotel was very quick to fix it and followed up on their work after the repair.

The room was a little dated and dark. They could have also done without so much furniture in the room.

The breakfast was great. Super impressed with two different selections of fresh cut fruit everyday along with bananas and oranges. A massive plus was the complimentary coffee and sometimes cookies in the lobby. Much appreciated after being out exploring the city all day.

Despite having stayed on the 7th floor, the sirens from emergency vehicles was a given every night.

Highly recommend and would stay again.

Taxi from Dulles was a little expensive partly due to the brutal Washington traffic - cost was $80-$90 - not including a tip for one trip.

Would definitely recommend and would stay again.

Visiting from 🇸🇪

Lauren S

4/10/2017

Nice hotel near the metro, Verizon Center, and Chinatown. Very reasonable price and a free breakfast! Our room was a bit small and the closet so full of stuff that it was near impossible to hang anything but for a one night stay, it fit our needs.

Robert L

5/14/2017

It is located in Chinatown with lots of things to do all around. The rooms are clean and nicely decorated. All of the employees greet you with a smile.

pranil k

5/14/2017

It was a really nice hotel, the staff were really friendly and professional. The room was also clean. All in all it was a very pleasant experience

B C

6/15/2017

Checked out this morning after a 5 night stay and I would recommend this place. The staff was incredibly friendly (almost unusually so, if that makes any sense). The breakfast staff was boisterous and happy and spoke with everyone. The breakfast itself wasn't your typical "continental breakfast." Cheese omelettes, several choices of bread, yogurt, dessert breads, cereal, waffles. They have valet parking and they will hail you a cab on request. The location is great- across from a church built in 1845 that you can visit during your stay. Tons of shopping, food, and sights all very close by. The rooms are small, but comfortable and reasonably updated. For the price, I'm not sure it's possible to beat this location and staff.

milton c

6/15/2017

If anyone is looking for a great deal on hotels you can check it out on HoteIRaven. com Booked a room here and they had the cheapest rates around...

Decent hotel. Good location in the heart of Chinatown. Lobby and rooms are updated. Staff were friendly and helpful. A good option relative to some of the other area hotels.

Andrew H

6/15/2017

Was at the hotel bar, The Irish Channel. Great food and drinks, good beer list. Their fish and chips are excellent, as is their Irish breakfast, though their substitution of French fries for hash browns is a bit odd. Excellent trivia on Tuesdays, the host is the best in DC! Great prizes too, $30 gift card for first place, $20 for second, $10 for third.

Angela L

6/15/2017

I think the location is great as its walking distance to so many things, including a 2 minute walk to the subway. The rooms are spacious and i love the free breakfast in the morning. Also, the staff at the front desk are very nice and helpful.

Kirpal S

6/15/2017

Came in to town for one night to attend an event nearby. The staff at the front desk were polite and very competent. The room was well appointed, comfortable, and clean.

Phoebe M

7/18/2017

Really great location and nice room. Free breakfast and great price if you book on the Marriott app!! Also, they allowed me to do late check out at 2pm which was amazing! I would definitely stay at this hotel again!

Mikyle B

7/18/2017

If you're visiting DC as a tourist, this is a prime location. It located in Chinatown, and is ~25 minute walk to the National Mall. Location is the number one reason to stay here. Everything else is about average for a hotel of this cost. The room was clean, the service was good, and the amenities were on point.

Cali T

8/19/2017

It was a room outfitted with a lot of stuff compared to the other hotel my relatives stayed at. Microwave and refrigerator were in the room, plenty of outlets and a nice-sized bathroom. Paul Mitchell products are high quality, so they made for some good hotel toiletries! Ours was in Chinatown, so it was close to everything.

Sparkly J

8/19/2017

Close to Convention Center so I could walk there and restaurants, shopping, etc. Very nice rooms, bathroom was contemporary and clean, bed was comfortable, nice linens, great view, and the Irish Channel has some of the best food I've had anywhere (salmon!). Very lively place, my people (the Irish). Complaint? No Jacuzzi or pool, and the snack bar offerings are limited to junk food and high-carb snacks--some yogurt, cheese, etc. would have been a nice offering for those of us who don't eat junk. I would stay here again, however (fridge in room accomodated my yogurt needs, bought down the street at Walgreen's who has a great variety of take and go foods--just a block down.).

Caroline S

8/19/2017

Great location and comfortable, goood sized rooms. The Irish bar downstairs is good - excellent selection of reasonably priced drinks and food and a nice area to sit outside.

Erin T

9/22/2017

We stayed in room 321. The room was very clean. The clock was wrong though and the one lamp above it was pretty crooked but that didn't affect my stay. The bathroom was gleaming, it was so clean. Overall a pretty quiet stay. There was noise outside overnight, sounded like dumpsters being emptied but I guess that's not the hotel's fault, either. All in all, I would stay again. Front desk staff was friendly, valet was friendly. Good job!

Helen G

9/22/2017

It's a beautiful Marriott with a lot of neat amenities. Plenty of parking and in a secluded area. Conference rooms are spacious and staff very professional.

Sandra G

10/24/2017

I stayed here overnight with a group of friends attending a concert at the Verizon Center. The location was great and there are so many fabulous places to eat within walking distance. The valet parking is a bit spendy, but not abnormal for the area. The included breakfast was better than expected and the guy that manages the breakfast service was very entertaining. I would definitely stay here again and would be very comfortable bringing my family as well.

Raghava G

11/25/2017

Good place to stay. Walking distance from most of the attractions. They don't have a parking. One has to pay $50 per day to get the car parked by Valet parking. Otherwise, it's a good place.

Garrett G

11/25/2017

Nice location for getting to the convention center. Parking is a bit of a ripoff, but it is every where else in DC. Staff were nice, breakfast was decent, rooms were simply OK. There was what appeared to be an old cable box for the TV in pieces underneath the desk. I wasn't interested in watching TV, so it didn't bother me much. I did turn on the TV and despite the broken (PCB exposed) cable box under the desk, it did work.

Mac R

11/25/2017

The hotel is at good location. Staffs are good. Breakfast is also good. I liked to stay there.

kastiana s

12/25/2017

I love it n the breakfast is amazing. The people in this place was very nice and very helpful. They will serve you too if they see that u need help. The room are very nice n there beds are super comfortable. I will be staying there again on my next trip.

Sara C

12/25/2017

Great location and price for being right in the middle of DC. Room was a bit small but comfortable. Only real downside was the morning I went to leave I couldn't get the water hot. But it was fine the morning before. Overall great hotel for the price!

Luke V

12/25/2017

Centrally located but a little rough around the edges. Our fifth floor room looked out over a beautiful stone church and the property is a block away from DC's sports arena, so expect crowds of sports fans as hotel guests depending on the day. Service at check in was prompt despite a long line of new arrivals, though a toothbrush that we asked to be delivered to the room never materialized, reportedly because they'd run out. Rooms are a mix of clean, comfy beds and modern accessories with some ancient utilities that could use repair. Upon arrival, the front panel of our air conditioning/heater unit was detached and resting on the floor, treating us to a view of its dusty inner-workings. Several of the lampshades were, confusingly, stained. All in all, some minor improvements by management would go a long way toward sprucing this place up.

Tyler D

1/26/2018

If anyone is looking for great deals on hotels you can check them out on HotelRaven. com Booked a room on there and they had the best rates around...

I love it n the breakfast is amazing. The people in this place was very nice and very helpful. They will serve you too if they see that u need help. The room are very nice n there beds are super comfortable. I will be staying there again on my next trip.

Aravinda R

1/26/2018

I visited a friend staying at the hotel and found the place to be well furnished. Couple of things though, there is no free parking of car and also the room is bit small. On the flip side, the hotel is in Chinatown! Also, it is within walking distance to National mall and all the attractions nearby. My conclusion, nice hotel but little pricey.

Stan S

1/26/2018

Great location near the capital one arena. Rooms were clean and neat. The staff was very friendly and willing to answer questions and help with a quick check in check out.

John H

2/26/2018

Great location close to restaurants, metro station and hockey/basketball games. The breakfast is very generous and long hours caters to tourists. I would have rated them at 4 stars if the rooms had padding under the rug. The floor was very hard. The bed is comfortable enough. The tv was pretty small.

Noah M

2/26/2018

Amazing hotel, friendly staff, great rooms. Sadly no views but makes up for it by being in the heart of Chinatown, and only stones throw from the Verizon center and a 10 minute walk from the National mall and museums. Have stayed here 10+ times and never once had an issue with the rooms or any problems checking in. The hotel does not have on site parking unless you valet which does cost extra, it is the heart of DC after all.

Julia M

3/26/2018

If anyone is looking for great deals on hotels go to HotelRaven. com Booked a room on there and they had the best rates around...

Amazing hotel, friendly staff, great rooms. Sadly no views but makes up for it by being in the heart of Chinatown, and only stones throw from the Verizon center and a 10 minute walk from the National mall and museums. Have stayed here 10+ times and never once had an issue with the rooms or any problems checking in. The hotel does not have on site parking unless you valet which does cost extra, it is the heart of DC after all.

Ben G

4/28/2018

Stayed here 4 nights on business. Nice hotel with friendly staff and a good breakfast. Didn’t realize it was right next Chinatown; was pleasantly surprised by the excellent food spots so close to the hotel and how close it was to the metro.

I’d come back again and stay!

Aaron G

5/28/2018

I enjoy staying in this area of DC and like to try out new places. Overall, this hotel is a good option if coming in for a few days. The free breakfast is wonderful. The rooms are clean and comfortable. The restaurant in the bottom is a great place to grab a drink. The only complaint I have is the noise, but that is somewhat par for the course in any major urban area. The other issue I have is when facing the restaurant, the rooms will get a cigarette smell.

Kelli S

5/28/2018

Always a great place to stay! Clean beds, clean bathrooms, INCREDIBLE FREE BREAKFAST, Irish Channel is a delicious choice for dinner and drinks, and the staff at Fairfield are so nice! They remember us each year!

Ira W

6/29/2018

Nice hotel. The neighborhood is a little seedy, but it's a great location for sightseeing. It's a quick walk to many restaurants, museums, and other attractions. Room was clean and in good shape. The lobby is a little cramped. Breakfast is served daily in the lobby. There are a couple of restaurants in the side of the building. You have to go outside and walk around the corner to get to them.

Suzan L

6/29/2018

This hotel was amazing. We had a beautiful view of the church across the street from the 7th floor. The valet service was fast and friendly. Breakfast was tasty and contained an assortment of foods from eggs to cereal to yogurt to bagels. Definitely will return if I find myself in the DC area.

Joseph F

6/29/2018

Room was clean and nice. Great spot to stay if you are visiting the capital one arena. Valet was great. Breakfast was awesome. I would stay here again.

Mariano T

7/29/2018

The hotel is conveniently located near a Metro Station, many restaurants and bars, and the national mall. It's easy to get to and see. The room we're in is small, but cozy. The air is cold, the water pressure is great, and as always, the bed and pillows are comfortable. Room service is great and ensures you have what you need. The breakfast area is small for the number of rooms and customers. Selection is limited to mostly carbohydrates, fruits, and then protein in that order. I enjoy said foods, but be cognizant of your dietary needs or preferences. Customer service was helpful in helping me print something from an email, as their computer center was not printing. Two other cons can be that it can get crowded in that lobby during breakfast. The other con is that the room we're in has leaks in the window seals within the bathroom and living space. Aside from that, I would return as the service and cost were great for my budget. I would also recommend this location.

James W

7/29/2018

Checked into our room and the air conditioner did not work. Called the front desk and they said they would send someone up immediately. An hour later I went to the front desk myself. Insisted on another room. They claimed they were at capacity and could not move us. After a few minutes of "discussion" they found another room to move us into. The front desk was never friendly nor helpful during our stay. I imagine since it is in DC customer service in not a priority since they will always be booked with tourist.

The only thing positive about the place was there breakfast.

Jeffery C

7/29/2018

Hotel was blazing hot our stay we had to move rooms. No microwave or refrigerator, no ice on our floor, room smelled bad, no cable, no pool, list went on and on. We actually checked out early and lost money because our stay was so bad

Ohana O

8/29/2018

One of the more budget friendly hotels in the area. No fridge or microwave in the room but not surprised due to the price. Gym is basic, but my experience with the staff was positive and the location is great. I was about to do valet parking until both the front desk and valet employee reminded me that there is plenty of street parking on Sunday.

Lauren G

8/29/2018

The staff here was helpful and accommodating. I arrived very early and they were very polite and worked to get me a room as soon as allowable. I did have an issue with my tax exemption forms and the manager did not resolve it. The location was excellent, very walkable to a lot of museums and the Mall

Ltelatk H

9/30/2018

Great value for your money in the Downtown DC area. Free breakfast with healthy options. Lots of great restaurants in walking distance. Clean comfortable rooms. Self laundry available. Great people who work diligently and care for the community. Joe takes care of his people, alright.

Mr. V

9/30/2018

Great place great location great experience being a guest here look forward to the next time I shall stay here. Front desk staff are friendly and efficient they all take pride in their work and extremely helpful and discreet price for lodging very reasonable great prices

Eric W

11/2/2018

Our stay here was overall very enjoyable. Staff members were all friendly and welcoming at each interaction. The free breakfast was filling and delicious, much better than I expected for a free hotel breakfast - eggs, bacon, sausage, various bread/bakery items, yogurts, cereals, plus a waffle maker that lets you make your own waffles fresh. Room was clean and housekeeping did a good job. The only complaint with the room was that one of the windows in the room had a completely shattered outside pane (double pane window) which may have contributed to what seemed like extra loud outside noises coming into the room at night. Overall a great stay, would stay here again!

Chaz P

11/2/2018

Had two fairly bad and one very unprofessional experience with the staff. Was actually yelled at incomprehensibly in another language by the housekeeping staff for utilizing a standard and prearranged late checkout. Very unpleasant. The venue is average and the location is nice if you prefer a more active setting, but the service was just so poor that I wouldn’t recommend it.

David B

12/3/2018

Beautiful renovated hotel. Love the decor! Rooms are small but comfortable. Outstanding location.

Don C

12/3/2018

5 star service and location. Get the valet parking. Only tell your best friends about this location.

Paul D.

Stars_4

5/27/2018

This place is clean and close to everything people are nice but watch out it's 50 dollars a day to park would have been nice knowing it up frontread this and 93 more

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