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How would you rate Biotech Pest Management?
I don't usually give quick reviews but I've used Cliff's services many times and he definitely makes my job a lot easier. I manage properties so I need his services on a regular bases. Cliff's ALWAYS so detailed oriented and reliable! He also educates me on what I need to watch out for so similar problems don't come back! What a delight to work with.
It was the best experience in a nasty situation! No homeowner wants to be plagued with rodents (or any other pest), but BioTech employees calmed my nerves and assured me that all would be OK! We originally had them to our home this past fall for a rodent problem. They walked us through the process and were exceptionally knowledgeable and professional. They sealed all areas and followed up to make sure all was well. No problems until Sunday when we saw another rodent. I sent an email, not expecting to hear anything until the beginning of the business week. I was pleasantly surprised to receive a prompt reply and Clifford was here this morning. Talk about service! He immediately discovered the problem and it was rectified! Outstanding!! I cannot say enough wonderful things about Clifford and BioTech!
It was one of the best experiences I have ever had! For those of you reading this, you are going through the same research as I and thinking how am I going to get rid of these bed bugs and what company can I trust. Do I go with the heat treatment or chemical? For months, bed bugs was like sleeping with the enemy. Finally, I said I had to quit the Bed Bath and Beyond treatment and get the pros. I interviewed five businesses but decided to go with Bio Tech Pest Management for my bed bug problem and I am several months past my final treatment and I can say I can sleep peacefully at night thanks to Bio Tech!
Prior to the treatments, the technician (David) was excellent at explaining everything that he would be doing to get rid of the bed bugs. I had no issues making an appointment and setting up my three service appointments. I went with this company because I felt that the company and the technician were honest and really enjoyed their craft. They were very friendly, attentive service and they work around your schedule.
As for the treatments, David completed three chemical treatments to the bedroom. Watching David treat the room, he was knowledgeable, thorough and courteous. He did not take shortcuts and he talked me through his strategy while treating the room. I felt very comfortable while he was explaining his strategy. The attention to detail was incredible! Each treatment was top notch and extensive and felt very comfortable in their training, knowledge and experience.
I am now months past my final treatment and thank you Bio Tech Pest Management for I no longer sleep with the enemy!
We called BioTech on a Saturday hoping that someone could come out and take care of bird mites. Our porch was infested with them after a bird's nest under the porch had been vacated. Looking back, we should have called BioTech first rather than do any research online regarding bird mites. There are numerous websites giving inaccurate information regarding these mites and they scared the hell out of us. Biotech contacted us immediately after receiving our inquiry on Saturday morning and gave us their first available appointment Monday morning. Clifford came out and did a thorough investigation and sprayed where necessary. Most important, Clifford set our minds at ease and informed us about bird mites. BioTech found no live bird mites upon the second visit. I highly recommend BioTech and I highly recommend listening to their educated information regarding bird mites. This is an obvious statement, but don't believe everything you read online, and be especially careful with what you read and believe about bird mites online. Rely on the professionals.
These guys are crooks misquoting prices on purpose and then when confronted about it acting like they do not know what I am talking about
I've used biotech twice, once for rodent and once for bed bugs. As a longtime homeowner who have used many other companies before I found biotech, I have to say that they are the most effective by far. They are extremely knowledgeable and detail oriented. They were also very honest with me and solved the root of my problems once and for all instead of trying to sell me expensive maintenance plans.
I had an issue with termite and after researching several places, I decided to go with BioTech. I was able to easily schedule an appointment in which they were able to come out fast. As scheduled, David showed on time and very knowledgeable about my problem. He did a thorough investigation, was very professional, easy to talk to, and explained everything I needed to know. I highly recommend using this company!
Pleasantly pleased with the service I received. The price was very affordable and the staff was extremely professional. Most important, my annoying pest issue is now under control. I definitely recommend using Biotech if you want results. Thanks Biotech!!!!
BioTech saved my life thanks to David my bed bug issue has been resolved. My daughter spotted a bug in her bed which she thought was a spider but turned out to be a bed bug. After contacting BioTech during the inspection he assured me that we had bed bugs and the situation was treatable. David was confident he could handle the job and explain the necessary steps that needed to be taken. I would definitely use their services again.
Biotech Pest Management was amazing! Clifford was so friendly when doing my inspection he assured me that I would be taking care of. What I loved most was how professional David was. I was overly freaked out because bedbugs had taken over my bedroom. He advised me that I was in great hands and got straight to work. From beginning to end he explained what everything was that he did, as well as ways to be proactive. David was exceptional. God forbid bedbugs find there way back into my home BIOTECH PEST MANAGEMENT will be the only option. Thank you'll for doing such a thorough job.
Bio Tech did a good job ..
Updated review: Previously gave company 3 stars because I wasnt completely convinced that my mice problem was resolved... For the past 3 or 4 years. these furry pests welcome themselves into my condo during the summer months. I called this pest company right before the summer of 2016 .. David was able to assess the problem and Clifford was able to complete the groundwork of prevention. Im please to share that I have not seen ONE single mouse this summer AND this has been this hottest summer thus far.... I am very pleased and would recommend this company to anyone seeking to rid mice in their home.. Thank you guys!!! Bio Tech did an EXCELLENT JOB keeping the mice out of my condo:):)
Everything from start to finish was done very professionally and well. AJ took care of the process of filling in the gaps and wholes in the walls and he did a thorough job of looking everywhere. He was very professional. Thanks BioTech.
After carefully reading reviews on BioTech I took my chances and scheduled an inspection. I was experiencing an issue with roaches. It started off as a minor problem seeing a roach every once in awhile, but after getting up in the middle of the night and finding roaches in my kitchen I knew I needed help. These guys are good and pays a lot of attention to detail. After an inspection and two treatment visits I haven't seen any roaches. I know exactly who to call if another issue occurs.
Rude and ghetto tied up my entire day and never showed up. Extremely hateful if you want drama and unpredictable results call these people. 😒
My mom is usually very disturbed by little noise and wont be able to sleep when there’s even a little rambling around the house. Having mouse infestation worsened this problem for us… This explains how desperate I was to solve this problem. I am so happy that Clifford and the BIOTECH team were able to relieve me of this burden. I totally recommend them. I was shocked to see so much zeal and extreme dedication in trying to solve a problem. John took it upon himself and made sure we were completely free of the mice. He sealed my doors, and all the entry points and made constant follow up visits to be sure we were rid of the mice completely. Thanks John. If you ever have a mice problem and would want a permanent solution, Biotech is whom you should call
I received top quality inspection/service by Cliff, he was very prompt and patient with me, answering all the questions I had and trust me I had lots of questions as I wasn't ready to have to repeat the process so I needed to be sure what I was up against and how I will never have them return again. I am very pleased with the detailed job done. Hopefully you never encounter my kind of mice situation but if you ever do, contact Biotech for a thorough finish.
Biotech clearly understands pest issues and how to solve them... They are knowledgeable and sure gets the work done. If you ever have the need to, you should definitely contact them.They're a bit pricey compared to others but they also seek to remedy the root cause of your pest issue rather than just set up routine maintenance month after month. David was friendly, professional, and efficient, he walked me through the entire process as he was doing his treatments up and down my house. I definitely saw a great difference after they treated and patched up the holes. Thank you David and Biotech Team.
Highly recommended. Both the customer service and actual service provided were high quality and professional. The free consultation was very useful. We're looking forward to working with BioTech with servicing our apartment units in the future.
Scheduling an appointment with BioTech was easy. David arrived within the arrival window, and solved the problem. We’ve been mice free since. The mice situation was serious and we didn't know what to do as they kept running around the house at will. Even though it seemed like a simple problem that I thought I could fix, it turned out it wasn’t. David was friendly, patient, and happy to figure out the solution which he did speedily and I hope permanently. I will definitely recommend calling Biotech if you are dealing with mice.
David serviced our house a few years ago and was just as pleasant as the last time. He’s personable, thorough, and patient when explaining the services we’re receiving in a way that makes sense to the customer. Their prices are pretty moderate, and they don’t nickel and dime consumers by pitching services they don’t need.
I have been tormented by mice in my row house for years. I have had a couple different pest control service my home with no luck. Apparently I have had an infestation. Although Biotech had to revisit my home for treatment, I can not praise enough the thoroughness, patience and demeanor of the technician, Rasan. I highly recommend their services. I can not thank him enough!
I payed over 1k for this service, with the understanding that they would do a thorough job. The technician did not even clean after his job. As I was shocked that for the price the service was so poorly done, I called to reschedule, yet the technician FAILED TO SHOW UP.
Clifford was amazing. He called to inform me that he would be able to come out earlier than scheduled which is a plus. He was even able to not only inspect the pest infested area without me being home, he also gave a same day service removing the wasp nest on site. Being that I have a wasp allergy, Clifford you really were heaven sent today. I will definitely be contacting you all again for any future services.
Cliff came out to my apartment for an inspection and was very helpful and courteous. It was a pleasure doing business with him and would definitely recommend.
John was prompt and extremely thorough. Worth every penny. I’ve worked with several pest agencies and will only work with this one from now on.
This company is wonderful! We had a serious mouse problem. Totally fixed now! After the initial work, we found mouse droppings in the kitchen. True to their word, the technicians came back, found the problem, and bingo! Two months later, still no further problems. Their methods really work!
Great company, service and professionalism. Both the servicemen (the one who did the consultation/estimate and the technician) were patient in explaining the problem and solution. They appeased all of my husband's and my requests. I feel like they went above and beyond to give us peace of mind. Also the service was fast and thorough. I highly recommend them. Ask for Randy (estimate and consult) and John (technician).
The tech was very professional, and had outstanding customer service. He explained everything thoroughly. Even when I called to set up an estimate, the customer service rep was excellent and set up a quick appointment.
Update...I would like to thank the management team and Randy from Biotech for solving this issue for me. They came out and performed the service free of charge. Thank you again.
I wish I could give this company a good review. I called to confirm they could deal with hornets on Monday the 22nd and they said yes. They confirmed an appointment time 3-5 pm and also sent a text on the 24th confirming when the tech would arrive. I took the day off only to get a text message at 4:30pm stating they do not do hornets. Completely wasted my time. The operator should have told me up front or knew they do not handle this insect. Just an entirely terrible experience.
Inspection was comprehensive and transparent. I look to get rodent elimination services very very soon
The service was effective and without complication. Our interests were addressed favorably. Scheduling offered a challenge but it was resolved. We are quite content with the outcome and based on our satisfaction, intend to be loyal customers, should the need arise.
I've been working with Troy for the last 3 treatments. He's always been very informative and takes you through the process. I had a family emergency where I had to take my wife to the emergency room and he was willing to work with me the day of our meeting despite their busy schedule. Always professional and always on time with his appointments. If you ever need any pest control work done, he's the man to see for sure.
Randy arrived earlier than we expected, which I appreciated. He was very thorough in his explanation of our problem. We have a very clear understanding on how to move forward.
Technicians were professional and friendly. Arrived for all appointments on time and completed work as agreed. Would recommend for all rodent and pest management needs.
Reliable professional company that stands behind their work. They eliminate the problem by identifying the source! 5 months later, No pests after they treated twice.
They have a different approach. Instead of coming every month and retreating, they find the problem so they don’t have to return over and over! John is a great technician!
Randy was courteous, knowledgeable, professional and prompt! He eased all concerns and worked hard to ensure I was comfortable with both short and long-term solutions.
John is terrific, and so is the team at bio pest management, they will take care of your needs and make sure to listen and solve the issue for you.
I originally had an appointment for an inspection, but they had to cancel due to an emergency. They didn’t have anybody that can come out the same day but John was able to rearrange to come do the inspection himself. He was also able to get someone to come do the treatment later in the day. They were easy to work with and went over and beyond to accommodate our issue. Troy and John are great people!!!!
It’s truly all about the entry points as they say. One year post-service and I can say the Biotech Pest Management team was incredibly effective, professional and thorough in resolving our DC mice problem. 💯
The first technician did not do a good job, after I called and sent me another technician, his name is Troy, he did the best inspection and work . Even though I still see them (bedbugs) but almost 90 percent are gone and still following up even week .
So they keep their promise!
Great customer service!!!
Tony Plowden did a great job! He took his time to make sure there is no hole left behind. He was very friendly and professional. I appreciate him for his great service.
I contacted BioTech last year for services after seeing the customer reviews. They are not cheap but the results are great. They are professional and they communicate well with the customer. Its been over 6 months and not one problem. I will definitely recommend this company to anyone. You can’t put a price in peace of mind.
I live in Forestville, MD. I called to request an estimate for pest control services at my townhome, and was informed that although BioTech provides services in central Prince George's County, MD, that it does not service homes in my zip code. Please explain to me why a six-figure income earner cannot get a pest control company to come to her home to get an estimate? Is this DISCRIMINATION perpetrated by Black people against Black people? So much for me trying to support a Black-owned business. For people in Prince George's County, please determine a more responsive company for your pest control needs. I'll be sure to update this post with those that I find who are willing to take my money for pest control services that they render.
Eric was kind, very courteous, and did a very thorough job removing all the kitchen appliances and getting all the mouse holes. Really appreciated that he checked in every step of the way to make sure I was satisfied! Plus he cleaned up each of the appliances and all the mouse droppings they were hiding.
Great service! One of the things I appreciate about their service is that if you have a problem within a year they come out for free to re treat. They always come out extremely fast and work diligently to solve the problem! Victor serviced my residence yesterday and was kind, professional, and on time. Highly recommend!
I had a wonderful experience all around. The gentlemen who came in were considerate, thorough, and were immediately able to diagnose and treat the problem. In addition, they worked with us to identify the cause and provided tips to avoid pests in the future. Very happy with the results!
I was extremely pleased with BioTech's service overall. Everyone I had contact with was courteous and responsive. When we set up an appointment, they set a time, confirmed a few days prior, called before coming and showed up on time. Very professional. Their prices are reasonable and so far, we are pest free. Definitely recommend.
Troy and Eric were extremely thorough and professional. They called and arrived at the time stated and proceeded to the areas noted in the initial inspection. They walked me through everything they did. I am truly grateful. I have used other services, which turned out to be a waste of money. Biotech actually did something to secure my home from any further intrusion and treat the existing problems... PLUS give a 12 month guarantee. Best money spend. I highly recommend. Thanks again Troy and Eric for such great service.
BioTech served us well. Troy, the technician that came by a few times was great. I didn't know what to expect, but we don't have any bug problems anymore and he was very helpful, cared about my concerns and did everything he could to make sure I would be happy. What else can you ask for? Thank you Troy. Hope I don't have to call you anytime soon, but if i do the service is guaranteed for some time. Thanks again.
Bio Tech is a company that I definitely recommend to anyone in need of this type of service. Mr. Moore came to my home and he was very professional and punctual. He explained everything that he was doing and ensured that each item was completed. The service was top-notch.
Derrick came out for an initial inspection. I was thoroughly impressed by his knowledge, professionalism and enthusiasm. The estimate is affordable. I look forward to working with Bio Tech. Will update my post after work is completed.
BioTech served us well. Troy, the technician that worked with us, was helpful in showing where the pests entered and explained step by step how he was sealing up the entry points and what he was sealing it up with. A quick job that I hope will result in no future furry pains for us.
If we have this problem again I'm pretty sure we'll be giving BTPM a call and hope we get Troy!
They did a phenomenal job! BioTech was prompt, professional, polite, and effective. I received an in-home estimate less than 24 hours after I called. They...read this and 185 more