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How would you rate Too Groovy?
They call themselves a natural hair salon, but if your hair looks anything like Lupita Nyong'o's don't bother going in for a trim and style! They apparently aren't trained (except for the one barber) on how to cut such hair. What they seem to know how to do really well, is take your natural hair and straighten it without chemicals. That's it! If you want to wear your hair like Lupita, that's beyond their expertise. Here's how the fiasco started...
I went online and booked for a basic haircut and put in the comments that I have short natural hair and would like a trim and style. I got a 3:00 appointment scheduled on 5/4/14 with Vashonda K. When someone called to confirm the appointment I again explained that I have very short hair and would like a trim. They assured me Vashonda is a skilled hair-cutter. When I got there, I had to wait 20 minutes before Vashonda came to talk to me. I showed her pictures on my phone of Yolanda Sangweni's (from Essence Magazine) short do which I really liked. Vashonda waved her hand at me and said she can't cut my hair because it's a "barbering" cut and she doesn't do those. It requires clippers and she can't use those. I had no idea what she was talking about. All I needed was a haircut; and yes, of course it requires clippers. Where's the challenge?! I mean these are supposed to be hair experts right? Apparently, the use of clippers takes extra training and the stylists do not get that training. Can you believe that crap?! Then she said I should've mentioned I needed a barbering cut over the phone. I should've mentioned?! Nevermind that I'm not a hairdresser and don't know phrases like "barbering cut"! All I know is I have short natural african hair and need a haircut. Simple. She then left saying she'd see if the barber had time to see me. Then a manager came over and told me they had me down for a shampoo only, not a haircut, She apologized for the confusion and said the barber could see me in one hour, at 4:30. So I sat and waited because where else was I going to go. My appointment was originally set for 3:00 and I had plans with friends at 4:00. So I called my friends and told them I was running late. I sat and waited. Another employee came and said the barber Andre would stop over and introduce himself to me shortly. Guess what, he didn't. In fact he walked right past me to get his next client. 4:30 came and went. At 4:40 there were no updates from any of the staff about my haircut. My time waiting was of no concern. It's ironic how when you book online, they call you to make sure you're coming, they send texts for you to confirm your appointment, they send another reminder text on the day of your appointment. But when you're sitting in the salon wasting YOUR time, and not theirs, they don't give you any updates. It's OK for you to wait, but don't keep them waiting!! I had to flag down the same manager from earlier and ask her what was up?! She said she'd go check with Andre. She then came back and said sorry but it would be another half hour. That's TWO hours after my appointment time. Needless to say I said thanks but no thanks and walked out. I told her they should be explicit on their website when they say they do natural hair, that they CANNOT do my version natural hair.
Sad and pathetic for a black hair salon specializing in natural hair to not know what to do with my hair and to have me walk out of their salon two hours later, unserved. If all you know how to do is manipulate black hair into making it straight and wavy, you're not a natural hair salon! I'll never recommend the place or go back.
I've been going to this salon for about 6 months now and I've been pleased everytime. My stylist, Matthew, is awesome! I have natural hair and he takes good care of it and makes sure I'm educated about my hair! No complaints on my end!
Two words that come to mind when I think about my experience are disappointment and overrated. I have visited to this salon twice and both times was completely disappointed with my results. After my first visit I was merely dissatisfied with the style I got because it was a dated hairstyle that didn't suit my age (I am a teenager). I decided to style my hair at the salon one more time, but to my dismay my second experience was even worse. On this occasion I showed up 15 minutes early, but my service did not begin until 20 min after my scheduled appointment time. As the stylist was washing my hair she complained the entire time then left me in the washing station for 20 min not having finished washing my hair, and she never returned. Finally, my scheduled stylist began to do my hair but unfortunately when all was done she did not do a good job of styling my hair.
Bottom line is I believe this salon is overpriced and highly overrated. It saddens me to think that women who just want to get their natural hair styled have to pay so much for less than mediocre results and unprofessional service.
I'm sad to see so many reviews. I used to go to Robin when I was a teen when she had a shop in Savannah. I loved her then, and was thinking about going back since I am now natural. I think I will pass, but I wonder what happened.
This place is what a business is supposed to be like. As a professional in the cosmetology field, I can say that they have it together. First off, whenever I'm there I always time the service. It's an hour flat! And my hair is always flowing and on point.
Too Groovy is the go-to spot in Atlanta for women with natural hair who want to healthily straighten their hair and have their curls bounce back at the next wash. The owner Robin is fantastic and each and every person there has been trained and they all produce flawless hair. I have had my hair done by several different people there, and each time I have loved my hair and it has been super consistent results.
Absolutely LOVED IT!! Roseline is the best and she keeps me coming back :) My hair would be nothing without her! She not only styles me well but she actually cares about maintaining the health of my hair.
Great place that focuses on natural hair. I enjoy going here. It is important to find someone you can depend on that can really get to know your hair. My schedule allows me to make appointments randomly which means I have to go with whatever stylist that's available when I need to get my hair done. Needless to say its always best of have one stylist, due to my schedule and when I can come in, I've had about 7 different stylists and they all were good and consistent with my hair. Honestly I have no complaints and will continue to go back. You just have to know what you want and be clear don't expect them to read your mind.
My stylist Angela Ba is the bomb diggity! Too Groovy is one of the most positive salon experiences I have EVER had after living in the "A" for over 20 years!! Keep up the good work.
I always love my experience at Too Groovy! As a natural, it is the ONLY place I will get my hair straightened. I'm looking forward to trying new services there.
I've said it once and I will say it a million times. Too Groovy is the best and most professional Black hair care salon ever. I've taken my daughter's here time and time again and never left unsatisfied. Recently I went myself and Ja'nee ( sorry if I spelled it wrong) took care of my hair. She was very professional and knowledgeable about my texture of hair. In addition to being very professional she educated me on my hair. I left feeling like a new woman with soft manageable natural hair. Thank you Too Groovy please keep it up..
They straighten hair very well. I had a team of people lol But it was totally worth it. Make sure you check out the stylist Asa. They are not the cheapest, but you should pamper yourself.
I love Too Groovy! Always professional, always efficient snd my hair has never been healthier. Ashley is a wonderful stylist
If I could give fewer stars I would. Whatever you do, DO NOT let Tracy do your hair. She did a horrible cut on my precious hair and now I'm wearing wigs until it grows out
My hair appointment was very good. The appointment was on time, products are great, and my hair is beautiful. I highly recommend it for natural hair because they truly specialize in natural hair.
Very professional! Asa is the best! I moved so I can't go as often as I use to. My hair looks and feels amazing for days!
Beware of Sandy at Too Groovy. She's the worst. She is not knowledgeable about natural hair, which makes me wonder why she is working at a Natural Salon. Last week, I went in for a trim and she cut my hair uneven and told me it was because natural hair always is. I have never heard that before. Plus, when she was doing my hair she was also on the phone, how unprofessional. Needless to say, everytime I go into this salon it's more crap. I've been there a total of three times and such time the salon people do not perform what I ask. I've lost so much hair because of them and I am never going back. The people, the experience, everything is distasteful. A combination of my last experience required me to wait an hour even though I had an appointment, this one the woman messed-up my hair, and the very first I had a good experience but he didn't listen when I said don't blow-dry nor did he tell the truth about how much he cut off.
So I tried to set an appointment for 6pm was told I need my cc to hold the appointment. While trying to explain my cc was in my car with my husband the receptionist must have thought I didn't have one because she hung up... after I got off work and got to my husband i called back and got no answer left a message no one answered finally Elise @ too groovy texturesalon made my appointment EVEN THOUGH IT'S FARTHER AWAY WOULD RECOMMEND A VISIT THERE!!! Was treated with respect from hello .... get it too TOGETHER too groovy. ...
Asa is the best. My daughter's hair is always perfect when he finishes. The salon staff is also very polite and curteous. I've never had to wait for an appointment, we always get in and out.
Zeno is the best! My cut, color, and style is always on point. I also love the midnight appointments.
Went in expecting to pay $50-60 for a wash and blowout, left paying $95. Apparently the girl who washed my hair did a "rejuvenating treatment" that cost $25-$30. And I got a trim, which I do agree that I needed so I was okay with it them adding it on. But the fact that it wasn't cleared with me that the girl washing my hair was going to do so magnificent treatment really irked me. I also could not understand what she was saying and when I asked her to speak up she did not. It was so frustrating. My stylist, Sandy was also all over the place and Couldn't seem to focus on the customer she had in her chair. I would not recommend this place. They did not seem to have it together. And seemed to be way over booked.
Excellent service. Great staff & I love my results! I am not natural but my hair responded well to the Hydrating Treatment. Rosalyn was wonderful as my stylist!
This is my first time ever writing on online review.
I am transitioning to natural and I came for a specific tapered cut. Onye' and I discussed the style in detail. I even expressed concern about having my near shoulder length hair cut by a new person. So we begin. The washing/conditioning treatment was fine - that was the easy part.
Sidenote: this salon has stylist up stairs and downstairs. The salon is very clean with great decor. It seems like the other stylist were doing a bona-fide excellent job - I got the dud.
So, she finished. Another stylist brought her client over to see the rodded style - that client walked away so fast I knew I was in trouble! Its time for the big reveal. Before she turns the chair I ask her if she is proud of her work. She comes back with, "you know - I mean". She turns me and I laugh - to keep from crying.
What is this hack job called a haircut!! I did not get a tapered/flexi rod style. I got a rodded afro. It's hideous! I mean hideous! I am waiting for 10am (on Mothers Day) so I can get my hair TAPERED into the style I requested. Not to mention she only rodded the top because she liked my natural curl pattern so much.
It's so bad my husband told me, " it looks good from a distance!!" My son's just stared in silence. It's so bad I cancelled my mother's day plans because I refuse to leave the house until I get MORE hair cut off to fix this mess.
NEVER AGAIN ONYE' @ TOO GROOVY - NEVER AGAIN!!
Maurena is the absolute best!!!! Very knowledgeable about natural hair. I love her and the way she does my hair. I've never been disappointed with Maurena!
Love Too Groovy and Texture Too Groovy! Professional people especially Elyse (manager @ Texture). Shannon and Angela @ Texture are excellent in styling natural hairdo. Zeno @ Too Groovy is the best for color and cuts. Asa and Veshonda are also very good stylist and very professional. You cannot go wrong with anyone of the stylist mentioned above!! I've been with both salons about three years.
Do not go to this salon if you have long hair or want long hair --- I believe they purposefully damage the ends of your hair so the can charge you for a trim..My hair was in the center of my back back in May when I started going to the salon.. only visiting them once a month and using no heat on my own. Now in October it is 1 inch above my shoulders. I thought by paying my hair would be mega healthy. WRONG.. I can only cry it is my own fault. I hope it will grow back soon.
After a year of dealing with severe heat damage I decided to do the BIG CHOP. I took a chance with Too Groovy Salon as a first time client with a head full of disgusting, heat damaged hair. To make a long story short ONYE at Too Groovy did her thing!! I went from unsure and fed up to loving the way I look again after 1 whole year of the icky bun. I went from shoulder length to Halle Berry and Onye made it as painless and cute as possible! I actually love my cut and may keep it this length instead of growing out my curls! I feel great and it's all thanks to Onye and her expertise. I will surely be coming back for color in a few weeks. Thank you Onye!! I highly recommend Onye to anyone who wants a stylist who cares about your hair as much as you do! Go Onye!!
If you have kinky curly hair and want to go back and forth between natural and straight don't go here they burn your hair out my daughter 's is now permanently bone straight on the ends and falls out in the sink as if she had a perm and she has been natural since birth. In addition it was thinning in the back and had to be cut short either the heat itself is damaging or the are I'm competent in maintaining natural hair??????
Worst experience I ever had getting my natural hair done. She had an attitude towards the end and I already told her before I did not like when I go and pay money for a hairstyle and the stylist doesn't listen or just does her own thing and she did that . I wanted curls. I said that from the beginning. I notice her start to cut my bangs then she asked again if I wanted curls I said yes. And then she just flat ironed it, cUT it it was uneven...the bangs were huge and ugly as hell. I looked like miss 1996 35 year old stay at home soccer....ew and I'm in my 20s. She just her own thing and gave me a style I would never in my life wear. She even snapped at me , rushing me out of the chair, saying she liked it. Idc what she likes it's about what I wanted and what I was paying for. Very rude and unprofessional. I spoke to the manager. He seemed nive and like he really wanted to fix things. Worst experience and just a huge wastep of time. Idc the price I wouldn't pay a dollar for something I hated. And I hated this. Once I get it fix I'm never coming back.
I love Too Groovy! Mia is my current stylist. I was a regular at Too Groovy back in the day when they were the only natural hair salon in Atlanta. Then, I left for years trying cheaper salons and wearing weaves. After learning the hard way, I realized Too Groovy took care of my hair the best. So I came back to the Too Groovy Hair program. I like Mia because she is always professional and she takes good care of my hair.
Oh my gosh!! I'm in love with my hair again. Matthew was the best stylist that I have had in a long time. They were prompt very nice and professional. From the time I walked in until I walked out. Oh and let me not forget the young lady that shampooed my hair!! She was the TRUTH!! I went in nervous and frustrated and came out GORGEOUS!! 🙌🏾🙌🏾🙌🏾😍👏🏾👏🏾
Dear Too Groovy, just an FYI, wigs are considered a healthy option for black hair. "Specializing in healthy hair" should include this and I'm very disappointed that you have not evolved to include this service. Furthermore, your own stylists told me that some of your employees make wigs but over the phone, I'm told this is not true. Please, have a meeting, get your story together, and don't block business for your hardworking and dedicated employees. ✌🏽️
I've been a loyal customer for over 10 years! Danny Williams really is a Master Stylist and has helped my hair grow bra strap length! His assistant, Tatiana is awesome as well!!!
I thoroughly enjoyed my experience at Too Groovy! Tasha was my stylist. She was so thorough throughout the entire process. This was my first time getting my hair pressed in 2 years and I was extremely pleased. I have a new favorite salon and will be going back. Too Groovy came highly recommended to me and I would absolutely recommend them to others.
If you are not knowledgeable about the pricing structure, it is very easy for the price to add up. I ask lots of questions in general so, I was fully aware of the cost. Staff and service were good.
I've been going here for 6 years now. My hair is healthy and I always get compliments.
Love this place. It's a little pricey (all services are pretty much a la carte), but very much worth it. I always leave with a fabulous hairdo. Though not all stylists are equally capable, Aeisha is great! Thanks for helping me transition my hair back to its natural state.
They are a great salon! Not all stylist know how to do really fancy styles, so make sure you call to see which hair dresser knows what she or he is doing. Regardless of styles, all workers produce good quality work
I enjoyed my experience here! The stylist were knowledgeable, hard working, and friendly. The vibe was so dynamic! I felt really taken care of and my hair looked great when I left! The stylist provide you with tips after your visit to keep your hair healthy and in style.
I like the atmosphere. It is pricey, but I feel like I get "salon" quality treatment, and my hair is healthy when I leave. The garage parking is a plus!
I will NEVER! return to Too Groovy EVER again. My appt was at 4pm, I was running behind because of traffic. When I arrived I still had to wait until about 4:45pm to be shampooed. I booked the $45 special so I received hydration, which seemed extremely long (to waste time maybe). After the hydration rinse, I had to wait AGAIN until the stylist finished twisting a clients' dreds, which again, was a long wait. The stylist began to blow dry my hair with a comb.........my hair is natural and very thick and a comb is not the tool that should be used. After being in the salon for so long, naturally, I was through! The blowout was lackluster, at best! I was not going to stay any longer and wait for the stylist to press and style my hair. I left the salon with my hair in a poofy untamed blowout. By the time I checked out, it was nearly 8PM!! Nevertheless, I tipped the stylist accordingly. One star, only because that's the minimum.
One of the top reasons woman loves a salon is because of the people that work here..This place has the sweetest and most incredible people you will ever meet..They provide hair treatment, wax and nail services..
I took my daughter for the first time to this salon. My daughter is 11 yrs old and a little shy around strangers. I was speaking with the young lady while she washed my daughters hair. The stylist asked if I could wait downstairs, and I asked her if I was disturbing anyone. I wasn't loud or anything. I was having a very nice conversation with this young lady. I didn't know that it was a problem to watch someone getting their hair washed. I wanted my daughter to be as comfortable as possible. I really didn't like her attitude. I was also checking this place out to see if I wanted to be a regular. I will never visited this salon again. Customer service is everything ! Everything that glitters is not gold. After my daughter's wash, we left. I will not have anyone putting their hands in my child's hair with a bad spirit. She didn't even apologize as we were leaving. I think her name is Mila or Milo. Never again. You get one chance to get my hard earned money.
Excellent hair care & nurturing! They do an excellent job with the shampoo , conditioning , steaming and overall hair care. The styling is wonderful as well. be care and do not allow them to cut your hair. The technicians are not really trained to do precision cuts and will butcher you. I have had 2 bad experiences with hair cuts and will only allow them to shampoo and style my hair.
I Love the way my hair came out. This was my first time getting my hair done and I will definitely return. There is no wait, you are seen by appointment.
Literally the worst experience I had a salon ever. I went in for a hydration treatment and a trim, I didn’t want my hair pressed out due to the fact that I’m not trying to put too much heat on me hair and the stylist was mad for that. Then I asked her how much for 2 braids she said an extra $35, so I decline the offer. After my trim, she told me to go pay. Mind you my hair was STILL SOAKING WET, she didn’t try my hair or nothing. Then have the nerve to tell me to pay $68 when I was quoted at $40.
Disrespectful, not following orders, and insulting hair. Didn't have the hair dye that was wanted and made excuses and pissed my good friend off. "Your hair isn't ready there is breakage and your hair is too weak". It's a nice place but they stalked and didn't just tell my friend straiggt up that they didn't have the color highlights she wanted.
They did a really good job! I love it so much! They took their time to dye my hair multiple times and make sure every part was dyed. Price is reasonable and the service was great, they were all nice!
I've been coming to Too Groovy for a few years now and each time I have a great experience. What I love most is that all of the stylists are very knowledgeable and I can go to anyone and get a great service. I always recommend my natural sisters to this salon.
I thoroughly enjoyed my experience with Too Groovy Midtown. They were able to book me an appointment on the same day on a Sunday morning. The salon being open 7 days a week is a significant plus! My services were from a newer stylist and I was very pleased. My hair was moisturized, silky and smooth. Thank you Too Groovy Midtown, I look forward to visiting you all again!
Wonderful natural hair salon. As a assistant here, I can say this is the first salon I've been to that knows and loves your natural hair. Very professional and my hair has grown even more because of the knowledge that is tought here!! Go to Groovvvvvy❤️
Great salon for education! Some of the best stylist work here, I happen to be one.Healthy haircare is always first. I specialize in natural haircare of all texture. Come see me Maurehna Wednesday-Sunday ❤ Book a consultation today.
Mila was my stylist and she was great! The receptionist was friendly and attentive to customers coming in. I got a silk press on my natural hair for the first time in almost a year and it was very silky and lasted quite a while! I will definitely be revisiting Mila soon!
I liked the experience I had there. The stylist I was assigned to was very friendly and listened to what I wanted done with my hair. Within five minutes of the consultation I was at the sink getting my hair washed. During this time she was courteous and took the time to answer whatever questions I had to ask. I told her I basically wanted a silk press done ( my first one in over a year) and she suggested that I get the hydration treatment. Considering I was a new client I wasn't charged for it and my hair benefited from it. The services they offer can be expensive, but it's worth it for the results. The stylist I had her name is Courtney and I highly recommend her for she's nice, professional, knows her stuff and does her best to have you out in a timely manner. I was a walk in at 1pm and was out by 2:20 pm. That's the first time I was out in under 2 hours.
Absolutely amazing service. Restored my hair with a hydration treatment and Kayla is a wonderful stylist/shampooer. She takes her time to make sure your hair is clarified and conditioned well. See Danny or Mandy for styling and trims.
Love love love this place. I have been going there for more than 10 years. The stylist are always professional. Your hair is always looking healthy once you leave. Yes it's expensive, but it's a great investment.
I have recieved consistantly great service each time I go. The stylist are friendly and knowledgable.
Had a great experience and loved the end result. I was gifted to get my hair done for my 20th Anniversary and hadn’t had my hair done professionally in years. Danny was my stylist, loved his energy and he really made my hair feel and look healthy.
Excellent service, extremely professional staff & my daughter's & my hair looks and feels fantastic! Danny & Andre were absolutely amazing. My daughter & I will definitely be back.
I had to wait almost 2 hours before anyone saw me. My hair was done by Toya. She charged me $180 for a dye, cut, &style. I feel like she ripped me off. She added services throughout the appt without even telling me the price. So when i got to the register it was $180. I did not like my hair at all! The cut& style were horrible! I ended up having to go to another salon and spend more money. This place scammed me out of almost $200! Never again!
Andre' is my stylist at the Ponce location. He takes excellent care of my natural hair, keeping it healthy, hydrated, and well maintained. When I step out of his chair, my hair always looks and feels amazing!
ANDRE' NEVER DISAPPONTS!
Thanks Dre'! 🙌🏾
I can't go to another shop to get a hair cut again. I found my go to spot! The location is clean, the people are friendly, and there's always coffee and tea waiting for you. Not only do they do haircuts though they also do all natural styles. Ever since I first went I told my wife. She in turn told her sister, her friends, and her mom about it. Everyone she told came back and said they thoroughly enjoyed it and will be returning.
Great staff, great location, great service!
Audrey did my daughter's hair and it came out beautiful. My daughter's hair was extremely dry and in need of a trim. Audrey took her time to make sure she educated me and my daughter in how better to take care of her hair.
My daughter's hair is not heat trained (only 2 times in 15 yrs), and hey hair is still holding up and looks and feel so healthy. I will definitely be taking her back!!
Tatyana was great! She was a bit late but super nice and apologetic. The lady that washed my hair did an amazing job as well. The entire staff was actually very pleasant. I’ll definitely be going back.
Stylist was kind, courteous, and attentive. She and I consulted the week before my appointment and confirmed style and and technique to style. Once appointment came, we still agreed on same style. I should have known an issue when the platted twists were not tight. My hair end the end looked nothing like style. My past experiences have been if a stylists did not agree a style would work, they would address. This was not done. My hair looked like I washed it myself and and did not attempt to style. Now, I will say, the cut was manageable. I have tried to repair. The objective was to have a new style for the first time with natural hair. Well, now, I'm back to paying someone else to fix this or cut it back off and start all over again.
I was able to schedule a last minute appointment thanks to the receptionist being so kind and assistive. Once I got there, my appointment was with Andre. I informed him of what I would like ( a trim and no heat damage if my hair needs to be blown out for the trim because i am all natural) and he accommodated. He called it a texture blow out and it was like yes! perfect!
The wash and H20 treatment was amazing, my trim came out beautifully and he blew my hair out on the lowest setting so my roots weren't affected. He informed me of what my hair needs and how to prevent breakage on natural hair. He gave me the works! I really really really enjoyed my experience here. The ambiance is lovely and I will be back to see Andre again! I love how my hair came out. My trim looks so beautiful and healthy
This was my first salon visit since my big chop in 2 1/2 years.
Beware of Sandy at Too Groovy. She's the worst. She is not knowledgeable about natural hair, which makes me wonder why she is working at a Natural Salon. I took my daughter there for the first time. I told her we wanted a rod set. We was there for almost Three hours, after two hours I inquired about how long it will take, because she was doing other people hair and my child who was there before them was sitting under a dryer that had stopped for 30 minutes. I got attitude from Sandy saying her hair was not dry, but she can have her daughter check on the rods and take the rods out. I told her I want her hair done correctly. So she checked the rods and put her back under the dryer. Three hours later and wathwatc her do two other people hair. She finally get to my daughter hair.My daughter hair is to the middlof her back and she's 15yr old. When she came down stairs. Her hair looked so short like it was cut, and the hair style look like a old lady. It was horrible, I asked her what happened why did her hair look like this she said this is how a rod set looks. I told her no it doesn't, and show her picture of my hair when I get a rod set. My daughter hair longer than my hair. She started talking about different hair. I just walked away. Then when I went to check out the price I was told was different. I will never ever go to this salon again. The prices are too high and the parking is terrible.
We were told by the staffs that they specialize in both female and male hair cut. However, it's ridiculously expensive for male hair cut to be $40. My boyfriend's hair was just an inch longer than what he wanted it to be so he went there for a trim. After 2 hours, (no other customer was in the salon at that time), my boyfriend left the salon with cuts on the back of his neck. They used a razor and pressed it so hard that it cut the back of his neck. It was painful and also itchy since they didn't fully remove the tiny pieces of hair. In addition to the bad service, Too Groovy Salon staffs showed the extremely unprofessional manner toward my boyfriend. WITHOUT his permission, they spun him around and recorded some snapchat videos and laughed at it. We would have forgiven them everything I mentioned above if the hair cut was good enough to compensate for that kind of service. We were so disappointed by the fact that they gave a 25 years-old guy a 5-years-old-boy haircut. I believe that they don't have a good sense of hair style. We would never go back here for this price and this kind of service.
I used to absolutely love this salon. They would give me a thorough consultation for my hair health and give suggestions. But, the last time I went for a coloring the colorist was rude and couldn’t really answer my questions. So, when he told me the price of the coloring I was taken aback because he couldn’t even tell me about the health of my hair and how bleaching it would affect it. Not so great customer service from him. Receptionists were great though!
Too Groovy is the best natural hair salon I've ever experienced... Danny is your go to guy... that's if you can get an appointment with him... I've NEVER been disappointed with him doing my hair... NEVER...
I moved back to Florida and haven't been able to find ANYONE that can do natural hair... No one has a CLUE about the benefits of hydrating the hair... I can't wait to get back to Georgia to Too Groovy... I really, really miss getting my hair done there!
Right now I take care of my own hair... it's a lot of work though...
Thank you Danny... hope to see you soon and hope you are still there! Sam
Too Groovy had great location, atmosphere, staff, and service. I had a thermal treatment, trim, and natural curl enhancement. Sister had the same except she had her hair flat ironed. We both loved the results and will continue coming back.
Everyone is always very professional. My stylist is Sandy, and she truly cares for her clients hair. They use the best products and you will always leave with a head of healthy, well cared for hair!!
Sandy Is AMAZING! The hydration therapy worked wonders on my hair! I haven't taken my flat twists out yet, but I'm glad to see my natural, healthy hair, looking and feeling this good! I didn't give 5 stars due to parking, the bathroom, and ceiling leak/repairs needed.
Today was my first time coming to this salon and my overall experience was great! I came in as a walk-in. All of the staff were extremely nice. I was offered coffee, water, or tea while I waited. I had a short ten minute wait before having my hair shampooed. The young lady who shampooed was very nice and asked questions about my hair before starting. Also, the stylist Zay who did my hair asked questions and gave me knowledge on my some natural hair techniques to try. The vibe of the salon was very nice and the music was great. Prices were great too. Definitely book with a stylist here! Zay definitely has a new client!
The girl who washed my hair did an amazing job! The only bad thing is that they had me waiting 45 minutes past my appointment time before I was seen. But great work!
Too Groovy Midtown has excellent customer service, I have been going there for two months and ever since the first time I went the customer service has not changed. I absolutely love my hairstylist Elizabeth she has the most Pleasant and inviting Spirit, I always look forward to my appointment with her because she really explain the whole process of the products and treatment for my hair. Please keep up the good work.
I've been coming to Too Groovy off and on for over a decade generally experiencing mediocre service. I continued to patronize because of both the convenience and their specializing in natural hair care. Yesterday I had an appointment with a stylist at 11 am. I sat for 45 minutes, and no one made any attempts to update me. I had to approach the front desk to learn that the stylist had an emergency with her kid and wasn't even in the shop. One of the assistants came down and offered to get me started (she was very polite) and also gave me the option to get another stylist. Kayla (stylist) came over and offered to take care of me. Kayla was the epitome of kind and professional. I allowed her to service me, and I could not be happier! My hair has not looked this great since some of the old stylists left Too Groovy years ago. Kayla is young but is awesome. These 5 stars are for her! If any member of management reads this, please brush up on customer service with the front desk girls, and offer serious training to the dark skinned girl with the glasses (possibly shampoo girl) who works downstairs because her attitude is horrible. Every time I see her she is either moping or being rude.
I love my hair stylist. She does a great job. My only issue would be that I think a trim is to expensive $20. I under if I get a full cut. After I pay $65 for a wash and style and another $20 for a little trim is to expensive which cuts into the hairstylist tip. I think $ 10 is a good price for a trim.
Standard of excellence is hog for all stylist working there... beautiful establishment... inviting guest services.....astounding knowledge of the maintenance and care of natural hair
I started going to this salon in November and I am very pleased with my results. I normally go to Mila and she's cool, however I went to Shareka W. yesterday and ole girl had me out in 90 mins. That made me SO happy cause I am always so pressed for time - give it a try!
I thought the stylist who did my hair knew how to style my hair as requested. I wanted fingerwaves. My hair is curly at the roots so my style lasted less than 12 hours. I was hoping it would have lasted a week. She only used mousse to set the style. One side of my head is not waved. It's scrunched. She knew this when she was styling it. Usually a stylist will advise me the result that I want to achieve is going to be a challenge, but she said nothing. I am so disappointed with the service that I received. I requested a refund. I was told that I couldn't get it but a re-style was offered. I decided that I do not want that and will not be returning ever again as a customer.
I took my daughter here to have her hair treated. Zay was her stylist. She was a good conversationalist with my 8 year old. My baby had no complaints so if she's happy, I'm overjoyed!
This salon has horrible customer service. They give decent quality work, but if they make a mistake, there is NO sense of responsibility on their part. Got my hair dyed and they dyed it the wrong color... twice! AND had me pay for it each time. I sent them pictures of what I wanted and made 3 different trips. They don't answer their phones either. This is not the first time an employee has mistreated me without anything happening. They are also consistently late.
I love this place. Danny(midtown location) is my stylist and never disappoints! However, all stylist are superb. It hard to find salons with little wait time and that will get you out within 2.5 hours regardless of service, but here that always happens! I love the way they stick by the appointment time and make sure all customers are have little to no wait.
I enjoyed the hydration treatment, having my hair pressed, and the tea. I did not enjoy waiting 20-40 minute intervals totaling 3-4 hours to get my hair shampooed, conditioned, treated, and pressed. My stylist was kind but clearly overwhelmed with back to back clients. Additionally the prices online do not match the billed price $30 for a trim that is listed at $20? $65 for press on short hair that is listed at $55? I am disappointed. I used to go to Too Groovy consistently years ago only stopping due to out of state move. I am disappointed to share that I will not return. ever.
Sean was great! Finally got to get my haircut at this salon, and they were able to squeeze me in on a Wed, right before my engagement shoot. It definitely has an industrial look, so not everyone will love that when getting their hair done. Totally would come back for quality service.
Always a pleasant experience. Victoria is always awesome, kind, and courteous! She is very attentive to my hair care needs.
Reasonably priced, hip and swanky. Good music and they take care of you...water, coffee etc.. Great reads while you wait or while you're letting the color set in. Definitely recommend, especially Daniel, he's amazing.
I spent over 8 hours here for a rod set. MILA is who I made the appt with she then basically turned me away while doing another clients hair and I felt she didn’t want to do it because of how thick my hair is in its natural state but it’s not even as bad as it looks. None the less she refused me and made me wait hours only for me to see her doing her own hair directly after. I was thrown on to Amanda’s schedule so she had to work me in I sat in the salon over 8 hours took my entire day away and I paid 100+ dollars not including the tip. They didn’t even comp the hydration treatment they did nothing at all to make up for it. I may come here in the future for emergency but I won’t recommend anyone because the cost is already high but the treatment and lack of customer satisfaction sucks.
Every stylists can do an excellent Blow Out. They are punctual, professional and down to earth.
Had a great experience all around from arrival until I left the building. Waited less than 5min as I filled out paperwork since it was my first time. The shampoo was amazing and both Mila and the shampoo person was gentle yet firm with my hair. I've never had a better shampoo with my natural hair. Mila and the whole experience definitely made me want to continue going there!
I have been going to the stylist Danny and I find him to be very knowledgeable about hair care and a great stylist. Also the people there are very courteous and friendly!
My visit was quick and I got my hair done exactly how I wanted it. Victoria was very nice, as well as all the other hair stylists.
The wait was too long. My stylist was personable. My hair feels great, but the style was just ok....sort of no style just curly. I probably should have showed a picture and it would have looked a lot better.
Victoria is awesome. My hair was flawless. Looking forward to my next appointment
Never again will I pay $85 for a shampoo and a cut.. that they didn’t even know how to cut. I set my appointment at 4:00 pm and didn’t get cut until 5:30. 2 different stylists had to look at my hair to decide just how to trim it. The guy Andre claimed I needed to relax and said I’m in professional hands.. yeah right. I had to tell him multiple times to cut my hair shorter and do the odds and ends that a so called “‘professional” should see. Do not recommend for first timers.
While everyone was really nice, I don’t think my stylist was super familiar with doing women’s hair. He was rough with my wash (I’m not sure what products he used, but my hair felt like straw after) and then basically put my hair in a pony tail and cut it. He then proceeded to “gift” me a round brush blow out on my already dry hair. It was uneven and without any sort of nuance. I dropped $60 here and then had to go pay someone else $60 to fix it.
My experience was horrible and it has been the last few visits over the past year or so. I’ve been coming here off and on since 2008 and I always enjoyed my time there and results. But lately I haven’t. The stylists are rude and unprofessional. Showing up late, talking bad about other clients in front of you. The customer service is bad too. I had to call multiple times to schedule an appointment because no one was answering the phone. When I last went I scheduled an appointment using one of their specials. My stylists apparently didn’t participate in the special (a bad communication between her and front desk) but when I came in she said she would still honor it. When I came to check out the person up front asked her if she was ok with allowing me to use the special and the stylist shook her head no but said she still would. All in front of me. Extremely rude and unprofessional and acted ungrateful towards the tip (that I shouldn’t have given anyway) to her. Will never come again and will never recommend to friends. I use to recommend this place for all my natural friends but not anymore. Will be trying the buckhead location
I love the products...my stylist Andre has my hair looking like a wig baby...but it's really my hair...try them out
Went for a simple hydration and trim was handled by a stylist named shaunie. Man was very unprofessional and smelled like strong cigarettes. Complained because I asked him to blow dry my hair on medium heat and refused to handle my service. Did not finish blow drying me and insisted another stylist handle me. As a customer it was completely ridiculous to be treated as if my request were problematic. He stated, " I've been styling for 13 years and no one has made that request before." This stylist could not understand that people have preferences and said that he was uncomfortable.... I was completely perplexed and uncomfortable. Soon after he refused my service a lovely woman named Sandy finished my request. Unfortunately this business is not worth the $80 due to the prior service received and I will not be back nor do I recommend this business!
This post is about the salon experience and not the stylists.
I’ve been a client of Too Groovy on and off since 2006 and more regularly (every two weeks) within the last 5 years. If it were not for Ms. Liz and Mandy, I would not continue to be a customer. The system that Too Groovy use to have is nonexistent at this point. The shortage of assistants, dryers, products, etc is ridiculous. The stylists stations were replaced on one side of the salon and not on the other. The prices that Too Groovy charges their clients is not reflected in the upkeep. Hopefully the salon will regain the status it once held.
This salon is where I started my natural hair journey. I wanted to give them another try after looking at images on social media. I left due to wait times. They use to have you in and out quickly but things changed. I had an appointed Thursday at 11 and by 11:30 no had started on me. If that had been me, my appointment would have been cancelled and my card charged. I have a work schedule too. Too many other salon professionals care about your time and I was so disappointed that I left without being serviced.
Did my hair I’m a timely manner , nice staff , and my hair lasted 4 weeks!
Great service from professional stylists
I really enjoyed my experience here. Elizabeth Spencer did an excellent job with both the consultation as well as my wash and style. Very educational experience for someone who went natural 20 years ago but hasn't worn her hair out/natural for nearly 7 yrs (lots of change in the market in terms of products and Ms Liz provided an excellent review for my hair, specifically). The space is large as well, which is something I would've like prepandemic and definitely something I appreciate in the age of physical distancing during a global pandemic. Every chair I sat on was sanitized prior to me sitting down. All are welcomed and asked to wash their hands. I felt welcome, safe, and happy with my result. I will definitely go back!
The only thing I didn't like per se (minor problem/not major) was the appt system via Vagaro. I had to schedule a consultation under someone else's name than the service with whom I intended, however, they fixed that upon my arrival).
The atmosphere is wonderful. Very professional. I had an appt with Anglea she was awsome.
I’ll start with my arrival, the building has two visibly labeled entrances on the same side; however, they are only using one. As a first time customer I was unaware, because there was no notice to utilize the other “main” door. As I attempted to open the door I noticed it was locked, and began to call the salon to let them know I arrived (Covid protocol was not explained prior and I was unsure if they had a specific procedure) while on hold, a hairstylist banged on the window and aggressively pointed at the other door.
My appointment was set for 1 p.m. and I arrived promptly, but waited 10 minutes for the receptionist to address me then another 15 before my stylist Qwanelia “Q” came to retrieve me from the lobby. Conversation with Q was okay; however, the hair cut and experience was terrible.
I sent photos of my desired hairstyle to the receptionist approximately 48 hours prior to my appointment and my hair looked nothing like the desired look. My hair came out choppy and uneven and I immediately had to contact a barber to do repair to my hair. The cut was so bad my hair had to be cut completely off; way shorter than the desired look. I ended up paying $120 for my hair cut and was not happy with the service.
I will never return to this salon.
Had a great experience and loved the end result. I was gifted to get my hair done for my 20th Anniversary and hadn't had my hair done professionally in...read this and 103 more