Simply Sweet Occassions

7/17/2016

The employees at this bakery were the friendliest I have came across in a long time. The prices are reasonable and the flavors are the best around! I would recommend everybody trying them at least one time.

7/17/2016

I found this establishment on Google. I had never heard of them or been to the place of business. My husband's birthday is St. Patrick's and I wanted to get him a Key Lime cake since the cake is green. I had to purchase a cupcake to sample!!! I found that to be very unprofessional. The cupcake was almost $3! I have not received my cake yet. I will write another review after I do.

7/17/2016

Disappointed!, Paid $170 for a little mermaid cake. The cake tasted so plain. And the Inside was NOT moist, at all what so ever. It was very dry! Disappointed. Totally not worth it. The outside of the cake was decent, but definitely not worth what I paid.

7/17/2016

Sooo good and very friendly service! You won't be disappointed!!

7/17/2016

MY GO TO PLACE WHEN I WANT TO SURPRISE SOMEONE WITH A LITTLE GIFT. ANYONE AND EVERYONE THAT I HAVE GAVE COOKIES OR CUPCAKES TO HAVE LOVED THEM..INCLUDING MY SELF!

10/29/2016

Danielle and her staff made my daughters wedding cake and groom's cobbler. I am still getting review on how amazing it tasted and looked. I wish she lived closer so I could enjoy her cakes more often!

4/4/2017

Delicious! I did a cake tasting here for my wedding and everything that I tried was great. Their cakes are very beautiful, and they can do almost anything you would like.

6/6/2017

I love there cupcakes but they have an habit of mixing old brownies with new ones. When I bought this up to the owner. She was in denial and told me just don't do business with her any more. I came in to her business as soon as they open an bought 24 cupcakes and one brownie. The brownie was hard and cold she told me I just put those out there. If you just cook the brownie it would still be warm and soft . I told her she could have the brownie back. I hate that I bought so many cupcakes from this lady in the pass. If I knew she had such a nasty attitude I would have never done business with her.

6/6/2017

My family and i tried 6 flavors and the cupcakes were dry, heavy, and over cooked. The white icing was in buckets and was the kind used in a grocery store, not homemade. My sister called to let them know they were overcooked, she was treated so rudely. I will never visit this establishment again.

10/10/2017

The workers are very nice and the cakes they make are delicious!

12/11/2017

Best cupcakes, cakes, and desserts in mobile. I love this place.

12/11/2017

Locally owned. Great cupcakes!

1/12/2018

Danielle and her team are outstanding! My daughter lives and works on a cruise ship out of Mobile. This was her first Christmas away from home. One of her big “misses” was Christmas cookies! Living in Canada, getting those to her was a bit a tough! I emailed Simply Sweet Cupcake Boutique and not only were they willing to arrange a surprise delivery of Christmas cookies and cake pops, but they went above and beyond! They agreed to make it a surprise, meet her at the railway crossing of all places (the only location I knew in Mobile that would work and still make it a surprise), and sent email updates on the day of the delivery to keep me in the loop! More than reasonable prices, and customer service that cannot be beat! I also hear the treats are delicious!! Highly recommended!

1/12/2018

Best cupcakes in town! Santa's favorite stop for sweets!

4/18/2018

These ladies do great work. And it tastes better than it looks

5/18/2018

I live out of state and was coming to see my grandchildren. I called on Wednesday and placed my order for the Unicorn cake for this past Saturday. When I saw the cake on line, it was cute, but when I took it out of the box, it was so beautiful! I teared up! It was that beautiful! The best part, was the cake inside and the filling. Delicious!!!! Thank you all for making my granddaughters birthday, great! P.S. Please open up a bakery in Chino Hills, CA. Penny

6/19/2018

This place probably has the best presentation for cupcakes versus their competition. With great presentation comes with great taste. I would definitely recommend.

7/23/2018

I stop in here often to get a cupcake for my daughter, but they do orders for events as well. Always friendly staff and very tasty. We love it. Thanks, Simply Sweet!

8/24/2018

I will never be back we paid $230 for a cake and as soon as we pulled out it collapsed. We was told no refund when we returned but she has no signs up saying if u spend that much money we wouldn't get anything back. The manger was rude and didn't even want to talk to us. We will definitely never spend are money here again.

9/26/2018

The groom's cake came from here for our wedding; it is DELICIOUS!!! I highly recommend using them! Certainly wish they'd done the wedding cakes!

3/29/2019

They did an absolutely astounding job on my son 18th birthday cake. It taste really good.

8/31/2019

The cupcakes are ridiculously overpriced and far below average in both taste and appearance. I paid $30 for eight cupcakes. When I picked them up, they looked nothing like I had described (despite the fact that the workers had a picture of exactly what I wanted). To top it off, they placed the cupcakes by the edge of the box, so when I went to open them, they had been sliced in half. I won’t be returning, and I recommend that others don’t either.

10/1/2019

When I went in a lot of the cupcakes were out of stock; it was well before 1 PM when I went in. Cupcake prices are comparable to other specialty bakeries. The cake itself for the vanilla cupcakes was good but the buttercream icing for mine was a too salty for my taste. The red velvet icing was perfect but the cake itself was dry/was slightly overbaked.

10/1/2019

Very rude and very outrageous prices. My little story is I placed a order for a cake for my four-year-old's birthday party a week ago the lady was a little rude as I was ordering my cake but I kind of ignored it because I seen they did a good job doing cakes. she told me my total and for a small lizard cake that was supposed to have one lizard on it was almost a $150 I had to leave my $77 deposit. that was the 1st place I had been to and I usually make their cake, and as I looked around more I had been told by everyone I was getting extremely ripped off that that was not much less than a wedding cake price So I went back today and asked before I said anything else had the cake already been started and she said no. so then I asked her for my deposit back and to just cancel the order I didn't realize how expensive they were charging and I was sorry. She walked in the back and the heavy lady with short blonde hair came out and was extremely rude and told me "no one forced you to come in here and made you order a cake" with very sarcastic tone and attitude and a little loudly. Then told me she wasn't giving me my deposit back Even though she hasn't even started on the cake and I canceled this order a week in advance. so i Made a call and asked what I could do about this to someone who knows legal matters, and was asked if I signed any papers stating there is none refundable deposit and I did no I did not. and I was also never told that the deposit was non refundable either, so that she couldnt do that. when I let her know what I was being told over the phone she got even more rude with me and the person on the phone Which I won't repeat everything on the review but it was extremely rude I have never heard someone in a business speak to a customer the way she did today ever in my life. Finally she told me she would just give me half of the deposit back so I just took that and left and I won't be back there again. I'm sure she will respond to this isn't how it went or try and sweeten up the story up a bit, but if I took the time out to write All this in a review when I never leave Reviews on anything I can say this was a honest-to-God true story. Which i also have a witness to it from the person I was on the phone with trying to discuss the legal matters of what she is trying to pull on my deposit. The way I see it they are scaming people on extreme prices and not professional at all. their cakes do look good, but still shouldn't cost what they are charging and they need to learn some class.

11/1/2019

Upon entering the store, one of the staff was helping another customer. She did not greet me or acknowledged my presence in the store. I waited to see how long it would take her to simply say ... I will be with you shortly or just Hello! Well, she never said a word, so another girl from the back finally came to help me. I've been to this place several times but this was the first time the service sucked! The girl with the reddish highlighted hair needs to improve her customer service skills.

11/1/2019

Coming from North Carolina I was able to call and email my cake order in, everyone was helpful and the edible picture birthday cake I ordered for my boyfriend came out amazing. He loved it. Will be returning!

11/1/2019

Fresh , delicious, not a box mix. Worth the wait. Clean , staff friendly.

12/2/2019

Our wedding cakes turned out amazing and delicious! I will be back to get an 1 year anniversary surprise from them!

2/7/2020

Ordered a cake last week for my Mother’s birthday and picked it up on Friday 1/24/2020. We had the cake that night at a birthday celebration for my Mother. The cake itself was terrible, the only good part was the icing. The cake was extremely dense and was not cooked correctly or was not mixed correctly. This is the second cake we have ordered recently from Simply Sweet that had issues. The first cake was in November for another birthday. We decided to give this bakery a second chance and ordered the cake last week. This will be the last time my family orders from this bakery. When my girlfriend contacted the bakery and spoke with Danielle the owner/manager regarding the problem and quality of the cake, Danielle only offered a credit for half of the cake or some free cupcakes. Danielle didn’t apologize or seem to have any empathy for this situation. I am a business owner and I understand sometimes this don’t go as planned, but I know how to make my customers happy when there is a problem. Danielle doesn’t seem to understand how to resolve a problem with her customers. In summary, there are plenty of bakeries in Mobile with better cakes than Simply Sweet. I would not recommend spending $50 or more on a birthday cake from this place, it’s not worth it.

3/9/2020

As soon as I walked in Simply Sweet I was greeted by a team member. I ordered a custom Saints cake for my sons birthday. I provided a picture of exactly what I wanted and the staff helped me with picking the type of cake and the filling. Prior to leaving the staff told me the exact price of the cake. When I arrived to pick the cake up on the promised date and time, I was again greeted by the staff. The cake was absolutely a custom cake! I could not tell the difference between the picture I originally brought and the actual cake. Amazing!! The staff even explained how to keep the cake fresh. Definitely a professional and extremely talented group of artists!! WOW! Almost forgot to mention that the cake was delicious! Very moist with quality ingredients.

6/5/2020

Y’all, this bakery is AMAZING!!!! It is most definitely a 5-star business! I’d give it 6 stars if given the option. The business owner, Danielle, and her staff are so friendly, welcoming, and professional. They are PRECIOUS people who work very hard to make sure their bakery is the best around. Any goodies I’ve ever had from Simply Sweet Shoppe have been SUPERB! The cakes are so beautiful and creative...and most of all, delicious! The cookies and cupcakes are always so detailed and beautiful. I would recommend Simply Sweet Shoppe for any special occasion!p

6/5/2020

My family orders from Simply Sweet Shoppe often. The staff is super helpful and the quality is amazing. I am a former baker/decorator myself and I know what good work is. So yummy and SUPER talented confections.

6/5/2020

Love, Love, Love. I love to stop by for cupcakes and I have ordered Birthday Cakes from Simply Sweet. The staff is great and the cakes are wonderful!

They are always open to special request. Could not recommend more.

6/5/2020

They have the best cupcakes and treats! I pre-ordered some cupcakes for my oldest daughter's birthday and they were beautiful plus they tasted great! If you haven't had anything sweet from here, then you are missing out- you've got to try them!

11/10/2020

Such an amazing bakery! Absolute positivity as soon as you walk in, easy to place an order, and you get exactly what you asked for and more! Highly recommend!

6/16/2018

So glad this place isn't close to my house, lol. But happy it's on my way home from work. You just never know when you need a little bundt to finish a hard...read this and 286 more