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How would you rate Sandtown Family Dentistry?
Despite the reason for my visit, I had a very pleasant experience at Sandtown Family Dentistry. The staff was very friendly and my dental hygienist was AMAZING! Dr. Theron Jones was very efficient and took the time to explain things to me and he was very nice. I think I've found a dentist I like. My only issue, I wished the rooms had a little more privacy but it's like an open space with no door. But, over all good experience.
Dr. Jones has been my dentist for years. I've always experienced nothing but outstanding customer service from the staff. I am the absolute worst dental patient ever. However, Dr. Jones puts up with me and makes me feel very comfortable. He explains everything before, during, and after the work is performed. Dr. Jones you're the best! Thank you!
Not professional as far as the dress code. Dr. Jones is rude I would not recommend my family or friends to go there.
I have been getting my teeth cleaned here for a few years now and the service has always been great. They are prompt and attentive to schedule, and I always leave feeling informed about the status of my teeth. Great office!
Rude over the phone setting up appt... very rushed nor helpful .
Terrible. Told me I didn't need a new crown, a month later my replacement crown came off. Didn't even have the integrity to say he was wrong. SMH.
The 2 young ladies in the front were very courteous & helpful. They are the only star in the office.
The office manager was NOT informed about the insurance & coverage parts. She also didn't seem to want to help me figure it out. She was more "just pay this."
I was most taken aback by Dr. Jones. During my filling I asked a direct question to which he gave a direct answer and proceeded to do something completely different than we agreed upon. I was also put off by his language. Dr. Jones used profanity 4 times during our 25 minute session. It was very unprofessional & I will not be returning to that office.
Stay away from this office!
The Dental Hygienist and Dental Assistance are professional. However, Dr. Jones is an arrogant jerk. He creates a plan for...read this and 5 more