The San Diego House

11/2/2014

Nice selection of teas and soda. The coffee was just alright but the smoothie was delicious.

11/2/2014

Tea selection is excellent. I wish there were more coffee choices.

9/5/2015

They have a great tea selection. Good price and service

1/27/2016

Great selection of teas and coffee. The staff is incredibly friendly and knowledgable! We were able to sample both coffee's before we picked which blend we wanted. The spicy brownie was to die for!! Definitely worth a visit!

1/27/2016

Good tea and coffee. Staff was nice and price is reasonable.

5/25/2016

they are very friendly and the coffee is heavenly

12/29/2016

Poor, confused service. Ended up purchasing the wrong tea BC my cashier forgot my order. Also they made my drink twice admitted it was an accident and didn't offer me the mistake cup.

I wanted a cherry green tea and I was immediately pitched by the cashier on buy 4 oz get a free drink. I decided immediately to get 2 oz of the cherry green tea and left it with the cashier. I brought back a mango with only one oz left and had to find a third tea. I grabbed an unexciting Jasmine to fill the order. Walked out with my bag and didn't notice until it was too late they gave me 2 oz jasmine, 1 oz mango and forgot my cherry green tea. Sad to tell my husband remember the amazing cherry green tea I had bought, yeah you can't taste it they gave me Jasmine instead. Also not sure if I was charged for 4 ozs BC the no receipt option.

12/29/2016

Love this place! On my way to old town for weekend getaway, and this is what I'm most looking forward to.

OK, so I'm a boring old man. But this place is wonderful.

12/29/2016

Just wanted to thank you so much for your incredible service! Whenever we go to Old Town we stop in and I stock up on my White Champagne Raspberry Tea, but if we're not planning to visit before my supply runs out I order online. I just received my order of tea, and to my great delight you also included 3 samples of new teas I hadn't tried, but that smell wonderful! You always go above and beyond, whether I am there in person (one time you were out of my Champagne Raspberry in the store so one of your workers ran to the storeroom in another building to get me some!) or whether I order online. Shipping is always quick and the quality never fluctuates...always first rate teas!

Thank you for your generous gift with my order! I tell all my friends....I want you to stay in business!!

12/29/2016

This shop has one of the best teas I've ever tasted, called Michelle's delight! This place is well managed, I will definitely be back soon!

12/29/2016

The House has high quality product, reliable staff, & knows how to handle customers; they carry various and exotic teas, spices, honeys, & coffees; and the prices, portions, & expertise is remarkable. The House is perfect for a budding connoisseur.

2/18/2017

Friendly staff. A HUGE variety of teas. A few samples available as well. Very tasty!

3/19/2017

Dustin really took care of me and my family, free samples were delicious enough to get me to buy a bag! Then he helped us pick up a bag for our mom! It smelled amazing! Very impressed, great service!

3/19/2017

Dustin and Mariah took great care of us. Dustin suggested some great teas and answered all of my question. This made a great gift for my mother!!! Thanks Dustin and Mariah!

3/19/2017

I had a weird experience here because after I ordered my coffee, the girl that took my order didn't tell me which direction I would pick up my order from. After I paid, the girl in the front continued talking to costumers and I was worried about my order not being done in a timely mannner because I had folks waiting for me outside. Thank god I didnt say anything because my order was soon ready and came from a room in the back next to the cream and sugar. An odd experience, but the store is nice and I might consider coming back if I need a coffe fix in the area.

3/19/2017

S/O to Dustin and Mariah for the great service i myself im not a big tea fan but they suggested some really great teas and im a big fan now!!!!

5/24/2017

I absolutely love the selection of teas and have purchased them in the store and ordered them to be shipped out of state to my home. Yesterday I tried to place another $$ order and their website warned me that they were no longer on a secured platform so I was open for hackers trying to obtain important personal information. I then called them directly and went to VM 3 times to place an online order. I then called the front desk and was told they were too busy to get someone to take my online order. Then I sent an email to their website administrator explaining about their unsecured website and have still yet to hear back. Guess I'll have to find another place to purchase my teas :(.

8/28/2017

I love the coffee I can find here. I ended up leaving San Diego, but can still order online and the products I get are always timely and accurate.

10/3/2017

Very historic with great atmosphere! The staff were lovely, helpful and knowledgeable. Highlander grog coffee is delicious, I get a bag or two every time I come. Great selection of teas as well.

10/3/2017

I LOVE THIS PLACE. Their tea is super delicious and high quality. The service is fantastic and all the people who work there are super friendly and knowledgeable.

10/3/2017

The staff was awful. I went on a Saturday and it was busy with 2 workers behind the register. They were two guys too busy ogling a couple of girls to give anyone else service. I had to wait to get service from someone in the back. Finally when I did, their ice tea was overtly sweetened. I didn't even get a choice to sweeten it myself. Save your money. Go to Starbucks!

10/3/2017

I always make a point to stop here during my visits to San Diego. Their coffee is absolutely delicious. My favorite is Highlander Grog. They also have amazing teas.

11/3/2017

I've always found common teas with very uncommon flavors. On a recent trip to San Diego this was a must-do on my list. Only reason not a five star there's no place to sit and spend the spend the day visiting and sipping tea.

1/6/2018

Top notch coffee and tea store in Old Town. My wife and I enjoyed sampling the teas, the Grog is yummy and the staff is always friendly and pleasant to talk to. Fun to hang out in Old Town at The American House for yummy coffee and tea. :-)

1/6/2018

Awesoeme tea selection.

My favorite is turmeric zest!!!!

Very helpful and friendly staff.

I will be back soon.

2/8/2018

Great place! Will definitely return. Best Kona blend I've ever had. Looking forward to trying the teas.

4/19/2018

Purchased the coconut vanilla and Kir Quincy tea. Both were so good we went back for free refills. Purchased both of them so we could enjoy at home.

6/20/2018

I'm sorry to do this as a review, but I can't figure out how else to get a hold of you. I placed an online order a few weeks ago, and have not received the item, nor any details about when I might receive it. I've sent an e-mail without a response. I called the store and selected the option for online orders, but it took me to a voicemail that was full. I tried connecting to the store itself, and got a voicemail that had not been set up yet. I'm just wondering if I will ever get my order or if I can get a refund.

Andrew Koss

11/25/2018

Nice place for some tea or coffee. I thought there would be a lot more tea to choose from, but it was fine.

12/25/2018

It had a great selection of teas and coffee. The staff was knowledgeable and friendly. The Chocolate was amazing. I highly recommend checking this place out.

12/25/2018

Very nice place best teas and coffees and very friendly staff

3/26/2018

I'm not really much of a tea or coffee connoisseur, but even I have to acknowledge how amazing this place is. We recently stopped by while on vacation....read this and 210 more