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How would you rate DoubleTree by Hilton San Diego - Del Mar?
Nice hotel so far. Good amenities, location, clean, comfy temperature. 1 major minus though are for me the beds are too firm! Feels like sleeping on the floor.
Pool area is very nice. Hot tub has good jets & is hot, even at 8am. Pool hours: 0600-2200.
Hilton honors get meal vouchers for good breakfast buffet. Kids 5
Nice hotel with big rooms n comfortable beds. And they r pet friendly ! Dun forget the chocolate chip cookie!
This hotel is conveniently located for Del Mar business. Tucked between office buildings, you still have easy access to the highway, a Starbucks and the beach. Rooms and common areas are updated and well maintained. Staff is friendly and the shuttle will take you within 6mi, which comes in handy when drinks are in order after a long day of meetings. Also, the front desk always has warm cookies on hand in case you need to eat your feelings. #Delmar #SanDiego #Hotel #HomeAwayFromHome
Had a great stay and check in experience. The breakfast is good but a little pricey. All in all, I would stay there again.
The employees were very nice and the room was very clean. I wish our room had a mini fridge to place our drinks but they did provide free ice so that was a plus. It was a very comfortable stay and I wish I could have stayed longer. I would definitely come back. Oh, and did I mention they give you delicious cookies when you check-in and check-out? Amazing cookies.
A very classy bar area. I was meeting friends there, so was hoping for a good place to talk without too much ambient noise. This was perfect. The music was subtle and our table was far enough from others that we didn't have discussions from other tables distracting us.
I ordered the chicken nachos and they were unique and yummy. They were made with thick cut potato chips, topped by multiple cheeses, sour cream and guacamole.
The location of this hotel is right near some major freeways, yet the rooms are quiet. The rooms are nicely furnished and spacious. They offer adjoining rooms. The pool area is definitely the highlight. Lots of chairs, a kids pool, and a hot tub. There are also outdoor fireplaces where they will bring food out to you. The fitness center is small but has very nice cardio machines and a few weights. Overall, its a nice hotel in a convenient location. It is very nice in summer when you can sit by the pool.
Nice property. Walls are a bit thin, though. Got woken up by neighbors opening and closing their doors. Parking is very expensive at $12 per night.
We came to Doubletree to visit a friend staying for a business trip. The room was very accommodating with a fold out sofa bed. We only stayed one night I would come back.
Pricey for facilities you get. Also WiFi speed is not great. Frequent call drops when calling using WhatsApp calling feature.
Greatest experience. I needed a hotel last minute (had just drove 5 hours from Vegas) so I was calling around at 1:30 am looking around. When I called DT, the lady was extremely nice & helpful. Checked in with no problem. I was even able to still order breakfast for this morning, even though cut off time was 12. First time in this area and glad I had a great experience.
The hotel is very reasonably priced and close to the interstate and not far from a shopping centre or Del Mar. The breakfasts and evening meals are great quality. Breakfast is a full buffet, and not included in the price of the stay. Bar ilhas sports and wide range of drinks. Pool is a good size for swimming and there is also a jacuzzi. Rooms are clean and comfortable, but you need to ask for a fridge which you may be charged extra for.
Our first room (a supposed king suite) barely fit 2 people and luggage. We were promptly moved to a standard 2 queen room, and it's a much better fit. Food is pricey, but fantastic. Downsides; check in isn't till 4pm, and turndown service doesn't come through until after 2pm. Love the look of the hotel, the friendly staff, and the fresh cookies!
Decent room and property. They do nickle and dime you for everything. It's OK but not special.
Nice hotel. The staff is nice. Restaurant downstairs for food and drinks.
New tv, new mattresses & delicious complimentary cookies but sadly no elevator music. Overall a good place to stay.
Great service and hotel experience. The staff did a great job in providing me with information about the hotel and amenities. I will definitely recommend this hotel and location to my friends and relatives for a get away.
It's unreal that there aren't at least small refrigerators in the rooms. How am I supposed to keep drinks cold especially if I'm staying for an extended period of time. And $12 parking for an open lot in which I'm staying at anyway...makes no sense. Other that the location is good and love thw pool area. But join the 21st century and put some fridges in your rooms!
The location at san diego is beautiful rooms and big and clean and room service wad great!
I was in San Diego for work and was booked at the Hilton DoubleTree. It was comfortable. The one complaint I have is that absolutely everything cost extra. The phone (even local) cost extra, the continental breakfast cost extra, the WiFi was really slow unless you pay extra. There wasn't even a fridge in the rooms. I've stayed at cheaper Best Western hotels with more to offer.
Excellent hotel. The location is near Del Mar with several great dining choices, and plenty of other activities. The rooms are clean and staff is always very friendly. The hotel breakfast is very good as well.
Hotel was at a good location, was easy to find. Rooms were nice and comfy it was just missing a fridge which was available upon request. Customer service was just ok, nothing spectacular not bad either
Easy check in. Beautiful presentation apon arrival. The room was clean and welcoming. The staff is incredible and super willing to help with whatever your needs are. Great place to stay! Very relaxing! The pool area is also very nice. Dining outside is available and comfortable. Good food. Work out room is exactly what I needed. Excellent place to stay!
This was our second time staying here during our California trip. The room rate is very competitive but there are quite a few missing amenities. The fan in the bathroom was broken, no refrigerator in the room, the AC was also not working.
The pool is nice, so is the hot tub. The staff is generally nice and helpful.
Going down hill. The employees are developing a piss poor attitude and the property is showing the results. The court yard is left with the nights glasses and plates only to be cleaned up late the next morning to the breakfast crowd the next day. It is sad when the waitress that has not given me the time of day all night and then takes away the last third of my beer because I say I currently don't need her service. I'm am rethinking my next stay in Del Mar.
This is a very nice hotel. The employees and rooms are excellent. They gave us cookies upon checking in and made sure we had everything we needed. Also, they switched our single bed room no questions asked. I would say the only con would be the parking because they are small and fill up quick.
The pool is great. The main pool is huge. There is a nice wading pool that's a foot deep. The Jacuzzi is comfortable. There are lots of loungers, tables and chairs.
The room was clean and comfortable. Staff were friendly.
Nice hotel however they're currently under renovation so there's a lot of that going on downstairs. Rooms are ok as well.... You're really paying for the area apparently. Staff is very friendly and accommodating. I would recommend this hotel to my work colleagues.
Under construction no price adjustment. Lots of noise all day. Door to bathroom is a slider that doesn't move unless you really yank on it. No fridge or microwave. Pool is nasty. It's not turned on and I've swam in lakes that are cleaner. 14$ to park. For 300$ you would expect more. I don't usually right reviews but this place rubbed me the wrong way.
We traveled to San Diego for a soccer tournament and the DoubleTree Del Mar was one of the preferred hotels listed for the event. We were told ahead of time that they were doing some renovations to the Lobby and Restaurant and said there would be some "minor" impacts. What they didn't tell us is all foot traffic was restricted to one entry point to the hotel and 2 elevators (1 doubled as the service elevator as well which meant you either had to wait longer for the guest elevator or ride with the housekeepers and their carts). The "temporary" restaurant was a white tent set up outside the pool area with a handful of 2 or 4 top tables. There was no air conditioning in the common areas and the one in our room wasn't much better. We wanted to order food in one night and were told we would have to eat in our room because they did not allow outside food in any common areas. So....we went out to eat instead. What made the entire experience even worse was the rate at $250 per night!!
The location was ready to find, our room was perfect, and the pool area was more like a resort than a standard hotel. You can even hit the outdoor bar and bring your drink into the hot tub with you. I'd definitely stay there again, and I definitely recommend it to others!
There is a huge construction going on under the name of mild renovation and it is impossible to spend the day at the hotel premises due to the extreme sounds. At night it's still impossible to sleep because the A/C's in the rooms are very old and create a lot of noise.
The hotel also has the rudest personnel I've ever seen. When we told that we don't want to stay in these conditions, the staff didn't care at all. They didn't allow us to upgrade to a higher level room even if we paid, and they said they will be holding on to the price of 4 nights and there won't be any refunds if we don't stay.
The worst part was because of the construction, there are insects everywhere. And the hotel doesn't take any precautions about this. Not enough cleaning, not enough pesticides etc. My mom was bit by a venomous spider in her sleep. Now we're dealing with a severe medical condition.
This was the worst hotel I've ever been in.
No where did it mentions the renovation that they are under going... They should be running a special and explaining that the hotel is under construction. We were not happy with our stay and very frustrated with the amount we spent to stay in a place that was not up to par with how it presented itself online. Not only that but staff did not keep up with the cookies and coffee. Double tree has cookie marketing everywhere and they were out when we showed up. In the morning, the coffee was out. I feel like they should be overly conscious of making sure those little things are taken care of when they are inconveniencing their guests.
Attentive service but was under construction during my visit. Not many common spaces available during my stay. Rooms were clean and well kept. Beds were comfortable.
REMODELING SEPT 2017,
I wouldn't advise staying here during remodeling. It's like walking through a construction site. Found our room door closing very fast, too fast in fact, and struck my wife. The room is setup so the bed faces the couch and the TV is set on the right side...weird viewing angle. Thank God the bed was quite comfortable. Their restaurant and bar are also under construction so you will be walking up to a portable bar... I expected some really great discounts on their drinks to offset but nope. I look forward to the finished version of the hotel but for now I would look elsewhere.
It turned out to be a good enough stay thanks to Jordan, (he gets a five!). I made a Honor's card reservation month's ago, (April), and I ended up making a new reservation for an additional room on the day of arrival for $50 p/n less than the one I made. At first the front desk was not going to lower my rate but Jordan did after some discussion.
Additionally, at no time did the front desk or reservation department tell me the hotel was under construction. There was a makeshift lobby, no bar or restaurant, (some tent set up by the pool for breakfast. My pool view included a view of construction materials, great?
The room itself was nice enough except for small-low toilet and a slider wood door that would slide all the way.
They really should have told me about the hotel condition and then it would have been my choice whether I stay there.
WATCH FOR BUGS!!! We have stayed there one night. Came out covered in bug bites. Hotel management told us to discard luggage and dry clean all inside AT OUR OWN EXPENSES. No room cleaning or inspection was done. They refused to take care of the expenses of our bug infestation from using their room. Hilton Honors policy is to leave all bugs and burglary complaints up to hotel management. They won't help. SD press is being interested and engaged on passing along the info to protect future guests though.
4 stars instead of 5 only because of the construction going on within the building. The staff across the board was over the top fabulous! Most comfortable beds EVER!
The Hilton hotels are great. This one location has been remodeled. No complaints about service or staff. Very welcoming and helpful. I'm giving 4 stars because they need to check on a very nasty smell on the 5th floor. Inside a room 555.
This is an upscale hotel in San Diego. It has spacious rooms and a great restaurant. It offers a large pool, a shallow kids pool, a hot tub, a fitness room, and more. The staff is excellent and very gracious. Fantastic place!
Great hidden gem. Rooms are very nice, staff is very friendly and helpful. Everything is very clean. Location is near businesses but the beach is
Great location, tucked away from the hustle and bustle, yet close to Torrey Pines , Delmar and La Jolla. Great, friendly staff. Kid friendly amenities, they even bring a mini refrigerator for families with kids.
We had to stay here due to evacuation from the fires. The staff was very understanding and helped us out. The room was very nice, breakfast was good and they excepted our dogs.
I just returned from an event/social at the Double Tree in Carmel Valley. First off, they had appetizers and a cash bar at 7 pm - outside on a patio, rather than indoors. The weather was in the 40's at this time and what heat lamps were out, appeared more for decoration than warmth and functionality. If the event was reserved indoors, I am not sure why they would "start" it outdoors in January. Seems odd for a semi-formal event.The next thing which was apparent: the area had just been "naturally" fertilized - every pot, plant and garden area. As one can imagine, it added quite an ambiance to the environment. I was there less than 30 minutes, overwhelmed by the smell; I'm not sure who planned this, but I will not return there.
Nothing fancy but adequate. Nice pool area with outdoor seating. Standard rooms are really small. Comfy beds but feather pillows that squash flat. Friendly staff and good parking.
This property is very nice. the pool area is nice and big fitness center was small as most are but nice. room was good minus not having a fridge. however service was sub par. we used or digital key so we could avoid the front desk and go straight to the room. this is what we do everytime digital key is offered. This time when I went down to get my honors club waters and cookies. I was told waters were only giving at check in. after explaining i used a digital key i was told ok this time we will give you waters. He then went to the back and only gave me one of the two I should have received. I just took it and went back to my room as I didn't feel like arguing with him because they didn't seem like he was in a good mood or happy to be at work.
Newly remodeled from last time I was here (1 year ago). They charge for parking now ($15/night) and everything is new. The dining area has been remodeled too and they offer room service now. Rooms are the same though.
The good: Tara and the other staff at the hotel restaurant were absolutely wonderful. Tara in particular was kind, attentive, and quick with everything we asked for. Fernando in the morning was speedy and sweet.
The black out curtains were next level, and the room was overall quite nice. The housekeeping staff were friendly and efficient .
The bad: The shower was its own special frustration. If you wanted warm water, you had to turn the handle all the way to the hottest it would go, and the result was barely above tepid. Until someone flushed their toilet, or otherwise used the water in their rooms. Then it was scalding. The only options appeared to be to take cold showers the whole trip, or tepid showers that were interspersed with periods where the water was unbearably hot.
Three of the towels that we had the first night had makeup on them. We had these replaced, and one of the replacements had latex paint on it.
The top two drawers of the dresser wouldn't stay closed, which wouldn't have been a problem, except for the minor inconvenience of the fact that it was in the walking path to the loo.
I did not receive a single smile from anyone at the front desk until the morning I left. I work in the service industry - I get it. Service industry positions are terrible for the soul. But a fake smile wouldn't have gone amiss. Most of the occasions that I interacted with the desk staff I felt that I was at best interrupting them, and at worst irritating them.
The hotel overall seemed a bit rough around the edges: there was peeling wallpaper in the halls, and water stains on the ceilings of the hallways. The light for the elevator call button worked only intermittently, and the conveyance itself was quite slow.
The annoying: There aren't refrigerators in the rooms anymore, I guess? Unless you're in a special suite, you have to call down to get one delivered.
Nice and updated. Friendly staff. Didn't care for the pillows and I had trouble getting the room cool enough to sleep.
Stayed one night at the DoubleTree in late April. Pool was warm enough to swim, and they have a 1ft wading pool which is perfect for children. Location is good and easy to find. Wasn't impressed with the drink special at the bar, but the back patio is perfect in the evening. Rooms are what you expect from this kind of hotel.
The room was beautiful. The staff was super nice and helpful. The shuttle driver was the best by far and they give you a delicious cookie at check-in!
Awesome location. Very clean. Most of the staff was pleasant. The hotel bar and restaurant were very good.
Great location. Nice comfortable beds. Rooms don't have refrigerator or microwave, but I think they can arrange for that. Room size is pretty big. Nice closet space. No laundry on site, just dry cleaning. Staff is pretty courteous and friendly. Close to beaches. Not sure why they charge for parking, it should be free but it's 15 bucks a day.
The pillows smelt like arm pit. The bathroom was only partially clean. The staff insisted they did not have ada accommodations for handicap son. And breakfast was good but server axle was in kitchen more than on floor was thirsty entire breakfast. Second star only for generosity of delicious cookies.
Beautiful hotel. The staff are nice and friendly. My husband stayed there for over a month while he worked in Del Mar and it felt just like home.
Everything to like and nothing not to like for a clean, comfortable, efficient travel destination in a great location near the beach and lots of things to do. This is the way hotels should be! Quiet unobtrusive a/c, large comfortable rooms, free coffee (breakfast is not included in the Doubletree tradition a great restaurant is on premises). And beautiful pool area too. Lots of dining options walkable without the need to cross busy streets. Recommend- just the kind of place I like.
The hotel staff was friendly. We love the cookies they offered us for free! The room was nice but I didn't care for the sliding door for the restroom. We went to the pool and there were no towels but we didn't have to wait long to get new towels and get into the cool pool. The hot tub was nice and refreshing.
Hotel is flawless. Outstanding hotel staff. Front desk will never disappoint you, extremely nice and friendly. Beautiful and clean indoor and out. Bed is so comfortable. Best part, the chocolate chip cookies, the best cookies ive ever had, warm and chocolatey, yum.
Catered food was pretty good and revamped terrace area is nice. Still would prefer a bit more shade. Employees were very helpful and kind.
The Hilton was dog friendly. My wife and I stayed the night here. We enjoyed our stay. The room was spacious. We had a king bed. Not much if a view but close by several beaches. We will stay here again they next time we visit. The staff was very friendly and took great care of us!
Remodel of the lobby and restaurant/bar area looks great! Nice spot off the bar outside to work through emails. Staff is always very nice here. Easy parking.
Entire staff was fantastic! Jordan and Heather at the front desk really go above and beyond. Axel and Danielle in the restaurant were great as well. I would highly recommend this property!
The room was very clean and nice. Also the staff was extremely helpful with any issue I had. Would stay again.
Dog friendly hotel! Rooms were comfortable & had a bathtub that was handy for rinsing the dog. The chocolate chip cookies were the best!
We really enjoyed our stay here. The rooms were clean, the beds comfortable, and the staff was amazing! Staff that stood out were Tony and Ron, the shuttle drivers, Maria, the housekeeper, and Jordan and Patrick at the front desk. Those cookies, too!
Bartender is rude and was annoyed that he had to make a drink after calling last call. It was our first drink. It wasn't like we had been sitting there all night and didn't hear him say last call.... we walked in 30 min before close and he was annoyed we had ordered. Server looked young and inexperienced but the drinks proved otherwise. The margaritas here are amazing. Actually e everything at this hotel is amazing. The one star is for the bartenders who really dont care about their jobs....or have very poor customer service training. Either way it made me not want to order another drink here. Hotel is great and very accommodating.. I would stay here again most definitely. The rooms are clean AF! Date was Saturday the 21st time 10pm.
Impeccable service oriented attitudes. I went there for business training but brought my family with me. Very well suited for both. When they say their printing is all courtesy they mean it—they let me print like 200 pages or so without a charge. My kids had a blast. The only smirch is that their technology (computers, workout machines) isn’t at full functioning but it gets the job done.
The hotel room was relatively clean (more on this later) and the property had great ambiance. They also offer many amenities such as a pool, restaurant, and fitness room. Location wise I think you definitely need a car to sight see as it doesn't seem walkable to any attractions.
Room cleanliness was ok. The garbage however was not empty when I checked into the room so it makes me question their attention to detail when they clean. Also the room is connected to another room. Although the bolt on top was locked the actual door lock was not. Potential safety issue.
I asked to have a late check out and it seems my credit card was charged for it. But when I used my entry card to the room it didn't work anymore so I had to go back down to front desk to fix it. Not a big deal but a inconvenience nonetheless.
Wonderful hotel, nice staff and clean room. No matter what day of service the restaurant is slow but the food is great and worth the wait
Doubletree is conveniently located near the highway, ocean, horseback riding, and golf. The rooms are very nice. The restaurant downstairs is indoor and outdoor. I like the atmosphere and the food and drink are delicious. The staff at the bar seemed a little young and inattentive. Great place.
Friendly and welcoming atmosphere and accommodating staff. Clean/well kept rooms. Awesome stay! Working in hospitality you appreciate people who know how to treat guests and the Doubletree Del Mar did just that.
The bed was real comfortable i slept like a baby. The breakfast buffet was great. Customer service was awesome
Stayed here for a night and it was a good stay. Staff was nice and of course I love getting the cookies..why else stay at a double tree? :P
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