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Master Family Dental

Dentists, Health and Medical

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Rate & Reviews

How would you rate Master Family Dental?
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56 Reviews

56 Reviews

Edna J

7/16/2016

Dr. Rose and her team are highly courteous and professional. They are kind, efficient, and create a warm and inviting environment. Dr. Rose takes the time to provide a high level of care by providing an explanation for every procedure or recommendation and is committed to ensuring that you leave as a happy client. Give it a try! I don't believe that you will be disappointed in any way.

Derrous L

7/16/2016

The manager Paul is very welcoming and humble. He made me feel like I was already apart of the family. Doctor Rose is absolutely great and knowledgeable. She told me everything I needed to know and even made sure I understood. They have great plans for people without insurance. Never been to a dentist so patient not so money hungry. If you are needing a new dentist, She's definitely the person to go to. I am glad to have found them as a new family.

Tony S

7/16/2016

Everytime I come to this dentist office I am greeted with so much respect and good hospitality! This is LITERALLY the BEST dentist I've ever had in my life! And I'm not just saying that. From the receptionist all the way up to the Dr. Herself. They don't rush you, they take their time, make sure they explain everything, make sure that you comprehend everything, and make sure that they answer any question that you may have. They're clean, which is important, they're professional, understanding, and have all the great qualities that you are looking for in any health care provider! I wish they also did eyes and physicals as well, LOL that way I wouldn't have to go anywhere else. You will not go wrong with choosing this dentist, satisfaction guaranteed!

Gaybrielle M

7/16/2016

Master family is awesome. I was referred by a coworker and am happy I decided to chose them as my provider. From day one Paul was awesome. Very accommodating and knowledgeable. Dr Rose and her assistant Claudia made me feel comfortable and kept me updated on what they where doing at all times.

I enjoy how every appointment I get to watch a movie which helps with my dental office chills. The best part about this office is not only do they provide your devices but the EDUCATE you as well. Most places just provide your services and send you on your way. They actually explain to you about how to care and what to do and not do.

I would definitely recommend Dr.Rose if you are looking for a dental provider.

Pete

7/16/2016

Master Family Dental is the place to go if you are looking for a new dentist. I have been to multiple other dental offices in the Orlando area over the years and this one is certainly the best. Not only is Dr. Rose exceptional in her professionalism and knowledge, but she is very personable, engaging and takes time in explaining everything you need to know. Paul and Ashley from the office were both also very kind and helpful, going out of their way to make sure you are taken care of. You can tell that everyone here is working very hard to demonstrate what personal service truly means.

If you are not completely satisfied with your current dentist, come here - you will never need to find a new dentist again.

Steven S

12/25/2016

My honest review of this office is that I wish I could give more then 5 stars. Last week, after calling down a list of dentists trying to get a walk in appointment, the office manager Paul was the only to call me back and invite me in. When I got there I was immediately offered coffee and juice. The comfort level there is outstanding. Ashley who I believe is the hygienist took her time to explain everything she was doing and to make sure I was pain free. Dr. Ross was extremely pleasant and offered me some great tips on taking care of my teeth. I am new to the area and they have earned a loyal patient with me. Thank you guys again for the outstanding customer service and professional treatment. 10 out of 10 stars.

Yvonneaj _

12/25/2016

From the minute my family arrived we were warmly welcomed and assisted to complete our paperwork. The dental assistant was very skilled in providing care. Dr. Rose took such care to gather health history and providing care instructions for home use after our oral treatments. My two teenage sons and I felt we were genuinely appreciated as clients and not just a chart number or money value as we have experienced at our previous dental office. I give Dr. Rose and team a solid 5 stars for their overall services.

Erica J

12/25/2016

Great customer service! From the minute you walk in the door they make sure you are comfortable. Dr. Rose is awesome, I have had plenty of bad experiences at other dentists but she made sure to educate me on the best services for me and took the time to explain everything. She never seemed rushed or impatient. I'm so glad I switched!

Chelsea O

12/25/2016

My husband and I just had our regular cleanings and as always, Dr. Rose and her team are top notch professionals and super friendly and accommodating. The TVs they have for you to pick and watch a movie during the cleanings are great at helping to reduce stress if you have anxiety about being in the chair. Dr. Rose is very knowledgeable and knows what she’s doing. Paul is super sweet and always asks patients what more can be done to improve your experience. We moved recently and still made the 45 minute drive to keep them as our dentist. Go make them your dentist!

Sheree B

12/25/2016

The customer service as great. Dr.Rose was very patient. She makes sure your comfortable before going any further with any procedure. Truly a 5 star establishment,

Erick

1/25/2017

Best staff I have seen when it comes to dentistry, They will make you feel right at home. Dr. Rose explains you everything that needs to be done and will answer any questions you may have. Paul is a great guy and will calm your dental anxiety if you are like me. I would highly recommend, to anyone looking for a new dentist!

Sherri R

1/25/2017

Dr. Rose is a very gentle and patient dentist who is knowledgeable in her expertise. Not only does she take time to explain every step of the exam, she thoroughly explained to me how to achieve successful aftercare at home. She also has a very courteous and helpful staff. I highly recommend Master Family Dental!

Nicole D

1/25/2017

Dr Rose and her staff were amazing. The level of customer service and attentiveness to me was very nice. They were very thorough and efficient with the care provided. I would definitely recommend their service to friends.

Tejwattie B

3/1/2017

Great experience! Dr. Rose was very gentle and detailed. The entire staff is also very attentive, caring and professional. I dislike going to the dentist normally but would highly recommend Dr. Rose and her office.

Paradise A

4/6/2017

Best Dental Office. Very efficient. I appreciated the latest technology cameras and portable x-rays. I was able to instantly see images on the monitor. Dr Rose did a great cleaning and all the staff were professional, courteous and wonderful. I would give more than 5 stars if I could.

amber b

4/6/2017

Made an appointment for my husband to get teeth looked at over a week ago. Asked if they were in the network for Florida Blue. The rep stated we sure are. Took all my info like member ID and etc. So my husband goes in on the day of his appointment and I get a phone from Florida Blue saying that the dentist that is here is not in their network. I call my husband and tell him he states he is going to find out what is going on and call me back. He calls me back 5 minutes later and tells me that they kicked him out because of the insurance. They wouldn't even see him and say it's going to cost this much. Nothing. So I call back to the dentist office and asking why they didn't call me a week ago saying that they wouldn't see him? The rep rudely interrupt me several times and kept calling my husband a liar. I can only imagine how they really treated my huaband while he was there if that's what they called him over the phone. They were only nice when I booked the appointment after that total bullshit. I'm glad they are not in the network because of how they treat people. Never ever ever ever call them or even go down the same street that they are located on again. Oh and not once did anyone apologize to me or my husband about the situation. So called Master family dental. Yeah right!! Save yourself to headache and go somewhere else. If I could give a negative number I would.

Beverly B

6/9/2017

Master Family Dental is a God sent in my life, after a word of prayer for a good dentist I chose Dr. Rose' s office. She is very nice and explains everything about my teeth. Her staff are also very nice.

The office is beautiful with new technology. I will recommend friends and family. I am very pleased with the service.

God bless Master Family Dental, and everyone that work there.

_KawaiiGaming_

6/9/2017

Incredible experience from start to finish. They got me in within an hour and greeted me right away. My insurance was being difficult, but they worked it out. I never even had to get on the phone with my insurance. :) I have issues with anxiety, but they made me feel SO comfortable every step of the way. The Dentist is SO sincere and nothing felt rushed. The place is extremely clean and sanitary. Oh, and I got to watch Netflix; I picked a nature show that didn't require too much attention on my part. :) Their ratings are amazing and I saw why, with my own eyes. There should be an extra star to give for places like this that go above and beyond excellent care. ♡

Tiffany B

7/9/2017

Master Family Dental were there for me when I was in need of dentist last week. I was in severe pain and couldn't find anyone that was open on my days off let alone a Friday! I called and spoke to Paul and he got right in within the hour. He was EXTREMELY professional from start to finish and made me feel like I belonged to the family without even knowing who I was. Dr. Ross is the best by far with all the helpful information she provides. I did have a few issues I was concerned about but she informed me of the simple things that can be done at home for immediate care of my teeth. I will be relocating to Texas in a few weeks and I hate to leave them behind, but the entire staff will be missed!!! They are the best by far. I highly recommend

E'Lisha E

8/10/2017

I always have a great experience at Master Family Dental. The service provide there is tremendous. All of the staff there is so friendly and helpful. I highly recommend Dr. Rose for anyone that is in need of dental work for all ages. Keep up the great work Dr. Rose and staff!

MissT O

8/10/2017

Awesome Dental office Dr C. Rose is very patience, gentle and kind the best part of my visit is the office is always clean and has a fresh smell. I will definitely be back and highly recommend this dental office to my friends and family. Paul is the best assistant! Thank you Dr Rose and your team for displaying such extraordinaire professionalism throughout the office.

mike d

8/10/2017

Dr. Rose is a Great dentist. She is concerned about her patients. She goes the extra mile of service with a personal touch of concern with her expertise. She is about her profession and does an excellent job in her field of dentistry. BIGGUP!!!! Dr.Rose is most definitely a GREAT find for me as my dentist. She would be GREAT for you and your family too. Check her out you will not be disappointed. RESPECT!!!!!!!!

michelle l

9/10/2017

Dr. Rose & staff is amazing. The availability of late appointments, the explanation of what is being compeletes is very much appreciated. My 3 kids & I are new patients with them & will forever be patients!!

Bilyne G

11/15/2017

Paul, the receptionist, is the reason I will return to this office over and over again. I walked in to that office with a sharp broken tooth but they couldn't serve me on that day as they had a power outage earlier in the morning Hence people with appointment were delayed. I had told Paul that I needed to see a dentist that same day as that was my only day off and the sharp tooth made me miserable. So Paul took it upon himself to call another office and provided a referral so he can be sure that I can get the treatment needed on that day. He also made sure he went over the different type of treatments so I can have an idea of what I should request when I go to that other office. He went above and beyond to provide the highest standard of customer service. Paul, you are awesome!!!

Kayla P

11/15/2017

writing my second review 🤷🏾‍♀️ went back yesterday to have 3 fill ins done and a old fill-in shaded down a bit. The procedure was so comfortable that I fell asleep!!! I AM TERRIFIED IF FILL-INS!!!! Dr.Rose is a God send, the absolute best dentist i’ve ever been to. The entire office is full of great vibes and consideration.. HIGHLYYYY RECOMMEND

Nardine O

11/15/2017

They provided e very good services and made Me feel was comfortable while getting my cleaning. I would definitely recommend this dental place.

Pierrelynn J

11/15/2017

Dr. Rose and her staff are very knowledgeable and professional! It's always a positive and pleasant experience, I love this office!

Natereya M

12/16/2017

Claudia was very gentle and sweet. Dr.Rose was the best dentist I have ever had ❗️ I am proud to say this will be my new dentistry .. Thank you so much:)

Jay D

12/16/2017

Dr. Rose is amazing at what she does its not just an experience she provides an education as well of which is priceless Thanks Dr.Rose..

JERMAINE J

12/16/2017

Very patient and detailed! Felt like my if mother was a dentist, she would have treated me this way! They have the latest technology and I got in and out the same day I called...highly recommended!

Demetri C

1/19/2018

Great service. Very warm. Kahrim is very helpful and always answering any questions that I have. Dr. Rose is very professional and polite. Paul is also very helpful and always manages to make me feel welcome. This will definitely be my long term dentist office of choice.

Fabi M

1/19/2018

Right when you walk in you feel good vibes . Karen and Paul my goodness are so funny and sweet , they are very open to talk to . Everyone at this office is so willing to help and so friendly . The customer service here has been so warm and friendly ever since I first walked into the office . Dr. Rose is very professional , sweet , caring and willing to get you help with whatever issue you have going on . All in all I would definitely recommend this Dental office to everyone . They are very welcoming . Thank you Master Family Dental and staff 😊🙌🏽🙏🏽

Renaut S

1/19/2018

Doctor Rose, is a nice doctor. She cares about me and my son's teeth and gum.

I recommend her office.

Daniel M

2/20/2018

The staff is super friendly and the dentist will explain every procedure you're fixing to get done, the reason why you have to get it done, and a way to prevent it from happening again. Their visit and absolutely no complaints.

Erika A

2/20/2018

They took the time to explain everything I needed, and the service is awesome. I would highly recommend to family and friends. Awesome service. They have tv on every room

Indra J

2/20/2018

Such a great practice! Everytime I have an appointment the staff is very friendly and informative. I appreciate Dr. Rose and Claudia and their ability to educate clients and for their professionalism.

Hernesha F

3/21/2018

This place is amazing. The only place that took me in with braces on already (I loved from New York) and they are fantastic with their service. Such nice staff and they truly care about the patients. I suggest Master Family Dental 100%, you will not regret it at all!

Anterria W

3/21/2018

Extremely friendly and personable staff. Dr. Camille's approach to cleanings are the least painful experience I've had with my particular sensitivities. They always work with my budget and answer all questions asked. Greatly recommended to anyone looking for an advanced tech office.

Gena A

3/21/2018

Everything was great!! From when I scheduled my appointment through when I left the office, the staff members we're very friendly, courteous, and knowledgeable. The office is clean and cozy. I highly recommend them!!

breeanna b

4/21/2018

Dr.Rose and staff are very polite and welcoming. Master Family Dental defines quality dental care. During my procedure everything was explained step by step. After Dr. Rose even called to make sure I was feeling ok later that evening. If you live in the area or willing to travel and want Top Dental Care Master Family Dental is where it's at!

AJtheRN J

4/21/2018

Calm environment. Professional. Excellent service. Kind people. It is the best experience I have had. And since I watched Friends the entire time I laughed the entire time.

lynnesia C

5/21/2018

From the first day I stepped foot into Master Family Dental I was in awe. The level of hospitality I received exceded any expectations I've had from a dental office. The entire staff was extremely pleasant and informative. After YEARS of fearing the dentist I can truly say this was the best dentist experience I've ever had. I did a cleaning and extract in the same day and it was a breeze. Wow! Dr. Rose was truly the cherry on top as she shows compassion and professionalism. The follow up call I received from her hours after my appointment was so unexpected but nonetheless appreciated. So excited for the rest of my dental journey with Master Family Dental. ❤️

lashawn j

7/23/2018

This place was Awesome! The staff was amazing and knowledgeable. They got me in right away I didn't have to wait weeks and thank was great. I will definitely be referring my co-workers and family

Stephanie R

7/23/2018

Wonderful. Very High Technology and They even had Netflix. I watched my favorite shows while waiting which made time pass quickly. Dr. Rose even checked up with me later regarding my retainer. Great place and people!

Jessica W

8/24/2018

Master Family Dental provided one of the BEST dental experiences I have ever had. The customer service shown was one that set the standard for other establishments. When I entered the office, there was a level of professionalism, personability, and comfort that was offered. These characteristics followed as I met with the Dentist (Dr. Rose), and the dental hygienists.

Everyone dreads their visit to the dentist, however the experience I received at Master Family Dental made me want to return, while also eliminating any concern for the services provided. I highly recommend Master Family Dental to anyone seeking a new dentist and/or considering braces. Trust me, you will not be disappointed.

Rachel M

8/24/2018

I chose Master Family Dental after moving to Florida. I love their evening hours (so I don't have to miss work), continued commitment to getting new technology (they have a 3d scanner to make retainers for your teeth), and Dr. Rose is very kind and knowledgeable. Dr. Rose helped me to get a retainer and I also choose to go to her for my regular cleanings. I would highly recommend Master Family Dental to any new patient.

Christena T

8/24/2018

I absolutely love this dental office. The staff is friendly and the atmosphere is very welcoming. Would recommended to anyone!

Sandy L

10/27/2018

I love the staff. They are always friendly and personable. Dr. Rose is really nice and knowledgeable. My teenagers love coming here.

Carl M

10/27/2018

Honestly what can I say. Went in today thinking I may get bad news about my teeth with a possibility of having them removed. I left the facility with more confidence and a greater and healthier smile (with the same original teeth). This was the best dental experience I've ever had.

From the very beginning I was greeted with the highest level of professionalism. Dr. Rose literally came from the back of the office just to shake my hand near the front desk while introducing herself and colleagues and Ms. Kiran (I believe is her name) offered me beverages.

Not to mention I also got to watch cool documentaries on Netflix lol

Every single staff member in this facility have such great personalities and understand how to engage with patients

Honestly felt as if I was at a massage parlor 😅

Dr. Rose really knows how to run an office and of course her team is one of a kind

If you dare give this facility anything less than five stars, then just do us a favor and pull all your teeth out will ya 😅

Thank you

10/7/18

andrew b

11/29/2018

Very friendly staff and professional. Took my 5 yr old for her first dentist appointment and was impressed by the staff knowledge and friendly atmosphere..My daughter was not nervous at all and enjoyed her first dental experience. Dr. Rose is very knowledgeable, friendly and great with kids!! Definitely recommed!!

Lorena C

11/29/2018

Very happy to be part of this great family, very professional, great atmosphere.

Dr Rose Camille and staff Thank you so much for the great service, Sebastian Thank you very much , I highly recommend Dr Rose for you and your family.

Priscilla C

12/30/2018

Clean sterile office. The staff was amazingly friendly and very knowledgeable. Juan the hygienist I think that was his name gave me a great cleaning and recommend something’s that may help with my sensitivity. He took his time. Gave me breaks in between. Dr. Camille was amazing. She was friendly knowledgeable and patient with me. I wish I remember the girls name that offered me coffee. I’m Hispanic so that’s a big deal. I didn’t feel like I was just a check, it felt like family. Thank you guys

ALLAN P.

Stars_5

3/31/2017

Best Dental Office. Very efficient. I appreciated the latest technology cameras and portable x-rays. I was able to instantly see images on the monitor. Dr...read this and 3 more

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