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If you're looking for a hotel in Manhattan - for your wedding suite, your wedding block, or for even just a normal stay in the city... you must must must go to the Roger NYC!!! It's the best NYC hotel I've ever been to in my life!
We stayed for two nights two weekends ago for my wedding. My mother and I stayed in PH09 on Friday evening, and my husband and I stayed there on Saturday evening after the wedding. The room was BEAUTIFUL, the balcony fantastic.
Liza and Mispa were FANTASTIC throughout the booking process. We took out a block of rooms and used 3 of the 10 reserved, in addition to the bridal suite. The room upgrades for our "VIPs" (my husband's family) were beautiful and very accommodating. I went for cocktails on Friday afternoon/evening downstairs in the restaurant/bar area with my family and everyone was so helpful and thoughtful. The drinks (and guacamole!) were fantastic and the service was great. When we returned to our room there was a bottle of champagne and strawberries waiting for us. What a nice touch!
On Saturday, the staff was so helpful, bringing us room service which was beautifully prepared and delicious, and coming whenever we asked (and even when we didn't!) to clean up as there were a lot of us in the room all getting ready and eating (my mother, bridesmaids, hair and makeup artists, photographer and videographer), so there was a lot of mess we were making. Everything we needed seemed to appear out of thin air, it was incredible.
They even provided us with a courtesy town car back to the hotel after the wedding reception was over! What a lovely touch and much appreciated! Talk about customer service!
When we returned, not only was there a bottle of champagne, but it was a bottle of Veuve Clicquot! ON THE HOUSE! Unbelievable! We hosted a bridal brunch for about 8 of us the morning after at Roger and everything was so tasty and beautifully presented.
I cannot say enough about the service, the actual hotel itself - it's so beautiful and no doubt will add tremendous beauty to our photos, and I felt so catered to. Thank you so much for making this wedding weekend absolutely perfect!
ALSO - I must note... this hotel was impeccably clean!! Always a concern when you're booking online that things will look the way they look in photos. In fact, their photos, while beautiful, don't even do the cleanliness and beauty of this hotel justice!!
Your right its a beathful place in new York I hope everyone will enjoy this holydays by by have a great time in new York ah ah
My family stayed at the Roger for a week and we couldn’t have picked a better hotel. The lobby and bar area are so cool looking and fresh, I love all the rich colors and old photos that give it a very modern-meets-classic feeling. The rooms are also beautiful and well appointed. What makes it stand out to other hotels I have stayed at in the past is how it looks like a luxury hotel but feels very warm and home-y. The bed was so comfy and had everything we needed. They also have a great gym that I used a few times. The machines are new and the gym, like the rest of the hotel during our stay, was very clean and well-kept. Overall it was a great experience and I will definitely be returning to visit Roger!
very disappointed in the service. We stayed there last week and had the Hotel Valet park our car. On our trip home we discovered that an iPod, cash and medications were stolen. We have contacted the Roger several times but they keep trying to pass the buck to the garage where the car was parked. We did NOT park our car, the Roger Hotel did.
I stayed at the Roger with several friends for a week at the end of November and it was a wonderful experience. It was my first time any of us had ever stayed there and all of us were glad for what we did. I had a very nice, comfortable room that was perfect for me. The Parlour is great too – really delicious dishes all served by very friendly and customer-service oriented servers. Their breakfast is also very good. The food is delicious and there is variety in the morning options, and our servers were always good. My entire group all had a great time at the Roger and will all be coming back within the next year. What stood out the most was how the staff was extremely nice and helpful and very knowledgeable of the city.
Good value, nice team, great location
Classic, classy, cozy and comfortable. Excellent location for going ANYwhere in the city! Nice restaurant. Great staff! Highly recommend this hotel having spent 4 nights there in January and loving every minute!
I can't imagine anyone possibly having anything negative to say about this store! I have shopped here many times and it's always a good experience. Great organization, friendly staff, easy checkout. Close to the subway, but if you're too loaded down you can usually get a taxi right out front or they will gladly deliver.
Very spacious and items are relatively easy to find, however this place completely lacks in customer service. No one is around to help you find things and if you ask, it's as if you are bothering them. You should have an idea of what you want to buy before walking in.
When you live in NYC, you don’t have much space to play with. Therefore it is extremely important to be organized. The Container Store helps with that. They have boxes, shelves, racks, baskets, etc. of every kind to help you stay on track. Everything has a place according to The Container Store. They also have ergonomic office chairs and really nice wrapping paper. Much better than a Hallmark store. The brands of shelving they have is Elfa. For a small fee there is delivery if you live in Manhattan.
If you are obsessed with organization then you would love this place. They have every box, hanger, tool, container and whatever you can think of to store your thing, literally.
I love coming here because it makes me feel there is a hope, a hope I can make my shoebox NYC apartment very neat and organized. Of course, the dream is far away from reality. You need to pay a good price for your dream but it is worth trying.
Everything you need (and didn't even realise it) for putting some kind of structure into your life. I don't know how I manage to do this, but every time I go in I come out with twice as much stuff as I meant to buy... and the staff are great (you tell from their packing skills that they share their company's love of order).
They have something to organize literally everything in your home, even the things you never would have thought of. Some of it's a bit ridiculous but other things are genius.
Super crowded. Great stuff.
Lots of useful stuff, but store itself is sprawling, poorly organized (!!), and staff often hard to find. Not cool given high price points.
Great selection of all your container needs. The prices are a bit high though.
Excellent product selection and helpful staff.
Amazing inventory and always friendly staff
This place is a dream for those who want to maintain an orderly, neat space. Having things in order really relieves stress!
I don't like the way many of their products are designed, but they do have a selection of plastic products from Poppin in the basic colors (white, grey, black, and red) with a stunning minimalist aesthetic. Their clear acrylics are also really nice. During the early summer they stock a delightful array of travel-size items.
Staff are generally chipper and helpful.
Products can be very expensive.
This is like the mother ship for us with OCD. All my organizational juices get flowing. Amazingly pleasant staff. Just too damn expensive to make a habit out of it.
Love this place, I wish I can design my home with their products but it's costly. Great variety on organization ideas and storage solutions. Definitely a place for someone who wants to get organized and tidy up their place.
If you have OCD and/or loves to organize things, this place is a paradise!
Great place to find anything related to storage solutions for your home. Great deals and tons of selections.
I do love this store and I will be back for my tidying and organizing needs but it has its flaws.
The people who work there are super friendly and helpful... But most of them are isolated behind registers so when you need to find an item you must first seek out the rare associate on the sales floor. Fine, but this whole store is about order and convenience so this is a little annoying.
That being said, their perfect storage boxes are just essential and their kitchen department is fantastic! Gift wrap is amazing too... If you're into that.
Great place if you need some storage solution. Helpful staff.
Great place to buy stuff to store things in. Went with the Elfa and am very happy with it. Only down side is that it is very busy on weekends.
Friendly good music friendly a massively more positive experience than bed bath and beyond. Positive staff with clever solutions!
It's definitely going to cost you a bit here, this is like IKEA'S classier cousin on steroids. They have everything an organizer could need!
The staff is really helpful here too. I went in for one o those battery operated lint pickers, spent forever looking for it, asked for help, and they told me exactly where it was in seconds!
Everything is on one level (ground) so no elevators or stairs.
If you don't have big closet, and you have a small closet (like most people in NYC), then The Container Store will help you achieve clothing storage bliss with its many products like the ELFA closets line.
You'll need to work with the in-store staff to guide you through the process. They are very helpful.
Great selection of items and containers for storage and display. It's a huge store and you'll definitely find something useful. It can be a little pricey but you won't find these things anywhere else.
You'll want to buy more than you intended and have an urge to organize your entire life. Love/hate relationship with this store.... Love the selection and staff, hate it because I want to buy it all, and things are a bit pricy here. Containers and storage for everything! Also the best selection of holiday (and year-round) gift wrapping! Present and gift with style with their wrapping.
Great variety of items and gives you amazing ideas. However the pricing is not the best. Better to get inspirations and compare prices before ordering.
Have been coming here for years, and while I generally try to check discount stores nearby (Marshalls and TJ Maxx across the street) for random home goods, if I need a niche item ASAP, I've never been let down here.
The place can be a mob sometimes, but the people here are always super helpful. Prices range form okay to pretty good, especially if you catch them during a sale, but the key here is that they have all those weird items for organizing a drawer or closet or whatever that you're going to struggle to find elsewhere.
One of the best quality container stores in NYC! They sell containers, boxes, packaging/wrapping supplies for making any space (whether it's at home or the office) look more organized, personalized, or decorated :) Expect to pay 'a pretty penny' though.
Love their containers and the store, but kind of like a designer bed bath beyond at times. Lego shelving units and Orla Kiely food containers. They are nice but just not sure if I need it, and many times have bought more than necessary. I am constantly in battle with their marketing efforts
Love it they have everything I need to organize. They could do better sale prices.
A great place for gadgets and if you have OCD the greatest place for organizational stuff. Awesome
I just wanted to walk through the store and imagine what my home would look like with all this storage stuff.
The employees were super helpful and easy to talk to about my storage needs.
Everything you need when living in NYC with limited space.
What a place! I am always fascinated by their selection of products. Whatever I have bought from here has been good quality and decently priced.
The place to get your home and office space organized. Also, worth checking out for shipping, packaging and gift packing and wrapping options.
I would like to thank the cashier Zoe. She did an awesome job checking me out and was very helpful in signing me up for the stores' email benefits. Thank you and I look forward to visiting your store in Florida
I think a manila folder is like 30 dollars (just kidding). Anyway, there are some super discounted stuff in a back corner. From the street facing in, back, far left. Stuff that's 20 goes for 5. Otherwise, satisfy your organizing urges in all kinds of ways. Great location too as there's a Bed Bath Beyond across the street, a Lowe's and Staples nearby, and a Home Depot on 23rd Street. One stop area for fixing up your place.
It's crowded and expensive, but a great place for finding just the right organizer and decorative box.
A helpful store for home organisation of all sorts.
IKEA in the city, you can pretty much find everything you need for your house in here.
They have every size plastic container n colors the only thing is the high mark.up prices they have arent great
They have lots of boxes and containers at reasonable prices. Very clean store with friendly staff.
I could spend hours in here. They have a wonderful variety of options for storage as well as general organization.
Love this place. Always find whst I want and then some. Wish they were in Brooklyn.
good chain store- worth the trip- kitchen stuff, containers, all kinds of things, office supplies
Just love shopping in this store. So many items that can help my room be more organized and neat.
Great as long as you don't mind paying $10 for 15¢ of styrene plastic. "Mark it up, and they will come."
As they tell, quite often they have PROBLEMS with NON USA CREDIT CARDS. instead of making an advertisement they passed my credit cards upto 15 times and every time there was an error. But I receive a message saying that the transacción was not made. They are not really cooperative with the resolution.
Like this store but the prices are to damn high
Lower it for people can buy in bulks if need be, check out line went smooth and some tellers are nice some. Don't want to be bothered when you say hi to them unless your their culture
This world is still a quiet racist world
I go and leave this place
Like I said the prices to high
Better buying same thing somewhere else
A place to get ideas from or inspired but not shop
Awesome place to get organized. Lots of things to your home or office clutter free.
Lots of nice things here especially containers. Lots of other things too. Restroom in the store and friendly staff.
Prices are way too high. I only go when I have coupons to use. Staff is always friendly.
Best storage solutions anywhere along with the best customer service I've ever seen!
Great store. They have all the things you need to organize anything. You see things that you didn't know existed that you suddenly know you need. Storage solutions for everything, like closets, drawers, kitchen, office...you name it.
Great options but not the cheapest option. At times Amazon has a cheaper alternative.
This place has everything to organize ones life. Wear comfortable shoes and plan before you go what your focus will be.
Container Store has ingenious products to organize your home, office, dorm, kitchen, closets etc. They also have great items for travel. The customer service is very good here too. The staff is knowledgeable and pleasant.
Came here to find a container. Was not disappointed. Also has a nice rest room, probs cleanest and least crowded on 6th ave between 28th and 18th.
Oh yes. Go here to organize all your stuff in your tiny apartment. Makes you feel thrifty and tidy. Don't go overboard into OCD territory, however. Now you can invite friends over!
Very expensive but they have everything. Like actually everything. Really nice staff too.
The line is too long, the products are of mixed quality but some seem pretty solid, it's hard to carry a lot of containers out of the store.
Love that store, very organized and spacious, the best place to find a combination of closet shelves and storage, kitchenware, home decor, packing and office supplies and even furniture,all in the same floor. Entrance and exit of building's doors are not so great.
Medium sized store all on one floor with bins for everything, baking, cooking housewares,shelves,bookcases, ,wrapping paper,kitchen storage jars,rolling carts,large selection of nice garbage bins,office supplies,accessories, lucite display,shoe boxes, and tons of great travel items.
There is a public bathroom near the boxes and wrapping area. They have the most useful huge coated reusable bags with two handles one short and one long enough to go over your shoulder!
Friendly staff but tiny aisles that make it very hard to shop while others are shopping. This is a good place to go to on off hours and off days. Saturday afternoon, you will feel like you're in the middle of a zoo.
It is a store of containers....sometimes too many choices! BUT I have always had really good service (friendly and helpful). Sometimes I just feel like things cost too much (to store my JUNK).
BUT if you need a box or barrel or container or holder- thingy...they likely have something for you.
NOTE: the check out line can look REALLLY LONGGG but in my experience moves really quickly.
Oh and they have a program for ..getting discounts emailed to you every once in a while. Eh, why not.
Complete chaos coming here at start of dorm move -in season!!! But we got everything we needed and the staff are super friendly, knowledge and patient. I was impressed , customer service at its finest!
There's always something fun to buy here. And the employees seem happy. One even came up to me and said if I were looking for a job, it's a great place to work. Thanks for the tip!
Great for containers. Especially those kinds that are hard to find/describe online. Pricing is very uneven. Some things are appropriately priced, others seem very overpriced. Stuff for clothing, office, workshop. Quality is also uneven. Still, even with those caveats, very handy.
Container Store has so much more than containers. Besides having boxes and bins in nearly every shape imaginable to organize everything in your home or office, TCS also specializes in closet design and installation. You can get free design services and purchase a closet for a DIY project or use their professional installation services. Be warned, once you organize one closet, you'll easily get addicted and want to do every closet in your home!
As always, the Container Store is a wonderful shopping experience. The staff is helpful and pleasant. I love keeping things organized and having a bit of color makes it more exciting. The Container Store has everything I need to keep things in order with a beautiful presentation too!.
This store is filled with storage solutions! Lots of cute stuff to look at as well. If you like bb&b and staples, you'll like this store too! But it is pricey.
Great selection and friendly but shelves are not kept properly stocked with items sold out. Ordered a container and associate was helpful and paid for items that were in stock but it took about a month and a half to receive something that was suppose to be in stock.
Large Dept store. Great selection of closet,bedroom, and household goods; Office furniture,supplies, craft items, bathroom, kitchen and misc items. Lots to choose from. Staff is personable & friendly.
very useful store/items, prices are good and staff is helpful. convenient location.
I generally look for 3 things in the places I frequent:
Service - service is not the strong suit here. This place is so huge that it's difficult to find someone. When you do find someone, they are not all that knowledgeable. This is no one's fault per say, there are tons of SKUs here and almost impossible to expect folks to know the specifics of all of the items in the store.
Offering - if you have obsessive-compulsive disorder and need a box for everything that you own this is the place to come. That pencil needs a pencil holder they got you covered. Those shoes need a box to go into no problem they have that as well.
Atmosphere - this store is super crowded. Good luck trying to find a customer service representative to help you.
I hope you found this review helpful.
The customer service here is amazing. The issue is that it’s NYC so if you go when it’s busy it may be difficult to find someone. I went at 7 on Friday night and it was empty. Someone helped me find exactly what I needed. She really listened and had to think about all of the options. And the guy at checkout was also super friendly and engaged. They make you feel very welcome here!! Which is great bc all of the options are overwhelming
I've gotten so many organizational essentials from this store. Things can get pricey, and I recommend waiting for sales. But even so this place was a lifesaver when I first moved to a new apartment and needed a lot of things for my room. All of the stuff I got here has also lasted well and are good, sturdy quality.
Great customer service! The cashier was super nice and helpful.
Good variety of products too.
A spacious store featuring good selection of space saving solutions but with subpar customer service. Brought back a coat hanger broke after the first use but was told the hanger did not last forever without apologizing the poor quality of the merchandise I purchased there.
It's great to have a store like this, I just wish the prices were more reasonable. When I compare their products to comprable ones at other stores, I always wonder why the Container Store products are so expensive. That being said, I have picked up some nice things here every so often. I particularly like their plastic hangers - they come in all sorts of fun colors, are well-made and durable, and very reasonably priced. I also find the store good for laundry supplies. However for some items like plastic boxes and totes, I would wait for a sale. They're just too costly for what you actually get.
Anything that can be considered a container can be found here outside of ocean-liner shipping containers (and they could probably arrange that for you too). Didn't but anything just yet. Just looking
This place always seems to have just that one thing you needed for the house. That little shelf or container that's just the right size. I've gotten 2 sets of elfa systems here and both work great. They also have a nice selection of travel things as well.
I love browsing through out the store. As soon as i walk in I start redesigning my bedroom, my kitchen, cabinets and closets(in my head 😆). So many options to choose. I got pretty good sales today. Will come back for more soon :) the only drawback, waiting time to pay was long...
This is the place to find any sort of container you need. Big store, full of choices. Cleaning supplies, hangers, shelves, kitchen appliances, closet accessories, jewelry boxes. In general containers from all sizes. The staff is friendly, professional and very helpful.
I recommend this store.
As an owner and organizer of stuff, I love this place. So many containers! In so many sizes! And all so affordable! I've spent so much money here, and every purchase has been worth the expense. My closet is so fresh and logically arranged now, as it's the rest of my home. See you again soon, Container Store.
Very clean and well stocked. Lots of great customer service staff on the floor to assist me. The cashier asked me if I wanted another bag to put my comforter storage bag that I just bought or was I going to put it in the bag in my hand? I asked him for a super large bag to store my hood hair dryer in and he gladly gave it to me. That is what I call excellent customer service!!!
Timothy was AMAZING! They have the nicest staff in the world. Every time I shop there I receive incredible service.
Love this place. Has everything you need for organization. Even better look here and then find the same products online for a little bit cheaper. Great staff very helpful
I love to put things in boxes so this is the perfect place for me.
They have every type of container-thing you can imagine. It’s for the home organization, especially storage space and closet optimization. Space is very expensive in Manhattan, where square footage means everything and getting every little bit out of your apartment can save you a lot of money and plus it’s fun too.
Find great things to organize your space. Take advantage of the delivery option so you don't look like a crazy person with too much stuff.
I love this store. They have so many organizational solutions. You name it, they have it. The container store has helped me organize my spaces and customer service is great. I had to return an item and they took it no questions asked. If you’re looking for a high quality organizer, this is the place to go. You can also check store availability on the website if you want to look at online items in-store.
I love how The Container Store has products that you don't even realize you need, and in every aisle, you want just about everything...
This store is also very well organized.
The only negatives are that quite a few items seem over priced, the sales aren't great, and there was no one on the floor to ask for help about anything. It could have just been the time of day, but there were hardly any customers either, so it felt a little strange going through a deserted store.
The store itself deserves 4 stars, yet being that I circled the entire store twice looking for someone to ask a question about an item, and couldn't find someone, I had to minus a star.
I would go back if I can't find that organizational item I need, but I most likely will find it elsewhere, and it will be less expensive.
Everything for you home. Even things you never thought about. I love this location the store is big and week organized.
The area is good a lot of good stores around good food and near the subway.
You have also delivery so it super comfortable of you buy a lot of stuff.
It's always a pleasure to shop there I always wind up buying something I thought I really needed as I went in for totally something else 😉 You can't help yourself the displays are super the store is always very clean Fast checkouts as well
Less organized and less stocked than I thought it would be for a store dealing with organizing :) but overall I found what I needed. Shoe boxes are $2 each. Very practical. My closet feels better. Staff is friendly and dedicated.
Place to shop for storage great options. At the very least you get great ideas!
Great place. 1st time I went bit iffy cause I didn't know where to go cause mot a lot of signs. 2nd time was much faster. Great people who work there.
The store is well organized, now if you need storage, you will be in heaven. They have roller trunks, shoe boxes, trash containers, gift boxes, cereal and snack bins, just to name a few. Go give a visit, you wont be dissatisfied...
Everything here is organized and very easy to find and locate. Employees are very friendly and helpful. Would recommend to anyone for travel supplies or for home. Great place!!
I love coming here! Have to moderate how many trips per year though, so many useful objects...
What a delightful experience! I needed a replacement part for a wire shelf. Despite not sold at the store, a lady (apparently not from the sales team) went to retrieve the spare parts from the office. She made my day by eliminating the hassle I would have otherwise experienced ordering online and waiting for it. Thank you!
Slow service, especially by the cashier, they seem to like you waiting in line just to pay and you see lots of other staff doing something else. These staff should be able to do cashiering too especially when there's line of customers who are wasting their time waiting to pay. Not a good site to behold, so I opted to leave the stuff and buy them from online.
Great store. The staff is friendly and knowledgeable. I found everything that I needed. I even got help carrying my purchased items out to my vehicle.
The place is organize that it's not hard to find what you need. Staff very friendly and effecient. Will definitely come back for more.
At first, my mother and I decided that buying directly from Ikea's website and having it delivered was the best option. Indeed, we scoffed at the notion...read this and 218 more