Griffin Orthodontics PC

5/10/2016

I've gotten braces here along with my niece. When the time comes I will also send both of my daughters. Dr. Griffin has a highly professional and competent team. With my busy schedule, I appreciate their ability to meet my needs in a timely fashion. I highly recommend this orthodontist.

10/31/2016

I love this place. Very professional and understanding. They work around your payment options and budget on what you can afford. I highly recommend anybody to come here when getting their braces.

5/13/2017

Aminah Muhammad love Dr. Griffin Burress and her staff. She enjoy & love making your smile beautiful and giving back to the community.

8/15/2017

Incompetent front desk..They don't know how to bill the insurance company and when paying a portion cash they forget the payments made..But they are polite overall..

9/16/2017

GRIFFIN ORTHODONTIST IS A GREAT PLACE TO GO FOR A PERFECT SMILE. THE ORTHODONTIST AND THE STAFF ARE EXTREMELY PROFESSIONAL. THE ORTHODONTIST TAKES PRIDE IN HER WORK, AND SHE WILL GIVE YOU A MILLION DOLLAR SMILE. SHE IS ABSOLUTELY GREAT AND CARING AT WHAT SHE DOES. IF YOU ARE LOOKING FOR THE PERFECT ORTHODONTIST LOOK NO FURTHER GRIFFIN ORTHODONTIST IS THE BEST PLACE TO GO YOU WONT REGRET IT.

10/24/2017

I would love to give this Black Owned Female business 5 stars but from a service perspective cannot. I've been with them since my first daughter got braces in 2012 so I've had a long history and one thing that is pretty difficult is the lack of office hours. Another issue, is there is responsiveness when you try to make appointments. More often than not, you have to leave a message and then wait for a call back. In my experience, it's been very hard to schedule and/or adjust appointments in a timely fashion especially when exacerbated by the office hours available. I'm sure my kids braces have stayed on longer than necessary due to the treatment rhythm. It's as though the she has too many clients to service with the hours she works. It would be great to have online scheduling or text scheduling to automate the process. I have a feeling it would be good for her office staff as well. The other feedback is the amount of education you get about braces. If you are a need to know details sort of person, this is likely not the place for you. Dr. Griffin is laid back (good thing) and expects you to trust her expertise (also a good thing) but as a paying client, if I want to understand the process as it relates to my specific case, I should be afforded that level of customer service.

12/25/2017

My experience was amazing! I truly enjoyed the professional service, the staff and the overall energy of the company. They truly met my every need and everyone constantly compliments my smile on a regular basis. Thank you Griffin Orthodontics!!!! I highly recommend you to any and everyone looking for braces!!!!

D. Thomas

12/25/2017

Griffin Orthodontics has provided me with the best experience over the past few years while I have been in braces. Dr. Griffin is always attentive and friendly when it comes with dealing with her patients and the staff is as well I could not have imagined a better experience for my braces!

12/25/2017

Dr. Griffin keeps you as a patient long after your braces are taken off. She cares about your teeth more than you do.

2/26/2018

I love me some Dr. Griffin! First of all, I found her on Yelp by typing in "Black Ortho". I am always in full support of "our" people but the fact that this was a Black Woman was even more the reason to go see for myself! #BlackGirlMagic, That is was! Griffin Orthodontics is a very family friendly, and family oriented office. The staff is always kind and professional. I enjoy the smiles I get greeted with on every visit, the fact that Ms G knows me by name and has provided words of wisdom on several visits. Dr. Griffin is extremely down to Earth, is extremely knowledgable and continues to obtain addtional education to better serve her clients, and clearly has a passion for what she does! I've fallen completely in love with my smile and I honestly don't look forward to getting my braces off because I'll miss coming to this place!

3/29/2018

From my 2 year experience with Griffin Orthodontics, everyone that works there is very professional. They make you feel comfortable and they move very fast. As soon as you sit in the chair you get your teeth examined and worked on. You're literally in the chair for no more than 5-10 minutes. I highly reccomnd this place to anyone who needs a place to get their braces worked on or just get regular dentistry done.

4/30/2018

This was the best decision I've made. Getting braces and perfecting my smile I couldn't have chose a better orthodontics. Griffin orthodontics is very friendly, professional and right on point with their work. Very reasonable and willing to work with you for that Colgate Smile. #SayCheese

5/30/2018

I love them THEY are like family once you walk in the door you feel welcome my daughter got braces first then I got mine and when I say were HAPPY and love our teeth I can't stop smiling if you are looking for a Orthodontist this is the place to be I LOVE THEM

6/30/2018

This is by far one of the best decisions I’ve ever made for my teeth. Not only did she make my smile GREAT again. She’s also dedicated to what she does! You can honestly tell that it’s not a just her job but she loves what she does, and that’s help you get a much better smile!!! She did a TREMENDOUS job on my teeth! I highly recommend Griffin Ortho! Pictures coming soon.

9/1/2018

I love Griffin Orthodontics I have been with Dr. Bonnie Griffin Burris for years she is very caring, no long waiting for service and her staff is very professional and friendly.

11/2/2018

Dr. G and her staff are the best! The office is always spotless and welcoming and the receptionist is always so nice! For the most part, visits are in and out which is great considering the monthly appointments. Dr. G is a perfectionist, so don’t be surprised if you have to keep your braces on a little longer than expected :) but definitely worth it!

11/2/2018

Initially I had concerns regarding customer service, but the office contacted me and was extremely apologetic. I really appreciated that...that goes a very long way in my book.

The way my concerns were handled, the nice office, and nice orthodontist gets 4 stars. I am now officially excited to get my braces!

11/2/2018

I’m giving 5 stars becse Griffin Ortho deserves it the entire staff is professional all the time I’ve been in a seat & no your wait isn’t long , they take time with every patient you’ll always feel important .

Dr. Griffin is knowledgeable she’s awesome , Monica is her right hand she’s awesome !. The receptionists always pleasant & respectful , you’ll enjoy your visit for the record I’ve been with for 2yrs. & never disappointed. You know some patients can’t wait to get their braces off & im ready but not ready ik sounds crazy but that’s the truth lol ! Hey you get the picture...

12/3/2018

Pretty cool people. The orthodontist doctor is usually the best person to deal with. Some of the interns might be slow a bit of the times, but otherwise would recommend

1/3/2019

Great experience , great customer service, great results! Thank you Dr. Griffin for my perf teeth!

2/5/2019

I have had a wonderful experience at Griffin Orthodontics, very professional, organize and excellent customer service. Both of my teenage boys have also experience with Griffin Orthodontics, we all share great smiles. My daughter is next to enjoy the experience. I would love to thank the entire staff for a job well done!!!!!!!! Thanks for being #1 with helping with a beautiful smile......

3/5/2019

I just love Griffin Orthodontic! The staff is amazing! They’re so friendly and cares about your journey with the braces. They are so helpful and easy to contact if there’s an issue. The venue is nice, comfortable, and spacious too. I’ve finally gotten my braces off and omg I’m just in LOVEEE with my new beautiful teeth! Thank you sooo much Griffin Orthodontic❤️

4/5/2019

Great Dr. and staff. Never a long wait thanks Dr. Griffin for great smile.

4/5/2019

After braces has teeth looking perfect , like dentures ! 😁

6/6/2019

My experience at Griffin Orthodontics was very great! The staff wears very polite and the entire process with my braces went very smooth. I highly recommend going here because it’s very worthy it and your going to get an amazing outcome of beautiful smiling teeth all with the help of Dr.Griffin and her team!

6/6/2019

I really like the professionalism from Dr.Griffin she cares about her patients and she is fast precise and efficient!! I've had nothing but a Awesome experience and have and will recommend others! Can't go wrong !!! Love it!!!

6/6/2019

I contacted this place because my stepson goes here and my daughter has the same insurance. His braces were covered 100%. My husband has great insurance! I called and scheduled a consultation appointment with a young lady who took all of my information and my daughters. She stated she would email me a form to fill out before my arrival. I contacted the clinic later because I never received the email or a confirmation call. To my surprise an appointment for my 13 year old was NEVER scheduled nor was my information in the system. The employee stated she was working on something and would call me back on my cell phone that day to schedule another appointment. She never called me back. I called that day and left a message. Still no call back. I called again today and I am getting the voicemail every time I call. Note: They open until 5:00 pm. This is what happens when I try to support black business. Unprofessional.

8/8/2019

My experience with my braces was amazing and worth the time and money. All of the staff are very respectful, not rough handling, and always make sure you’re ok. I highly recommend coming here, you’ll love your teeth because I know I sure do.

9/12/2019

My experience with Griffin Orthodontics has been absolutely wonderful. My visits are always in and out. Dr. Griffin is very professional and extremely passionate about her work. All of her staff are very knowledgeable and show great care when being seen. I am always greeted with a smile at the front desk by either Mrs. G or Mrs. Griffin and they always make me feel welcome. With that being said, I am very pleased with the outcome of my beautiful teeth.

Thank you,

Dr.. Griffin

9/12/2019

Griffin Orthodontics is great all around. I am glad that I chose to receive dental work from them. I absolutely loved my braces and how well my teeth came out. Dr. Griffin is very professional and is quick with her work. I don’t like waiting hours in a dental office but she is very fast and efficient. She takes great care of you, there’s no rough handling or anything to be afraid of. All the staff members are great and they remember you by name. The office is about a 40 minute drive for me but it’s worth the drive. I highly recommend others to give it a try.

9/12/2019

Dr. Griffin is an AMAZING Orthodontist, who did an amazing job with my braces. She provides quality, professional service and does it all with a smile and good humor. I live in the West suburbs and made the 40 mile trip monthly - and it was all worth it. I love my new smile. I highly recommend her, you will not regret it.

9/12/2019

I've been calling trying to make an appointment for over days no answer.

What type of dentist office doesn't answer the phone? Unprofessional! If you read all the goggle reviews it looks as if all the old patients have good things to say, But the new patients not so good. I will be taking my money somewhere else.

9/12/2019

Dr. Griffin is an amazing orthodontist who gives special attention to each customer and makes me feel special at each visit. She's explains every moves she's making in my mouth and pays close attention to my needs. She stays on me to keep me on point and make sure I'm doing what I'm suppose to while I'm away. She's the best and I have and will continue to recommend her to everyone that's looking for a spectacular Ortho. ❤️❤️❤️😁😁

10/12/2019

I definitely would recommend going to Griffins Orthodontics. My teeth were terrible! I honestly didn’t think that they could be fixed. Now my smile is the main thing I get compliments on almost everyday. If you need braces I definitely recommend coming here.

12/14/2019

Wish I could give more than 5 stars. I have been going to Dr Griffin for a few years. Everyone in the office is amazing! Always feel like family anytime I visit. Dr Griffin and her work is top notch and doesn’t disappoint. Most definitely the best out!

2/20/2020

I had braces for five years, started and ended at Griffin Orthodontics. The work they did is phenomenal. My teeth look great and I get complements on them all the time. The staff is very friendly and welcoming. I wouldn't have wanted to go through this process anywhere else

2/20/2020

Dr. Griffin is awesome!! The office is clean, the staff is always warm and friendly, the customer service is always satisfying but most of all, my teeth are BEAUTIFUL! Great work Dr. Griffin.

6/6/2020

I’ll never forget the 1st. Time visiting as a walk in Sept. 2013 . the entire staff was accommodating , the Establishment was clean and the Doctor was nice with humorous personality , but business Savvy , and a perfectionist at the same time . With all being I left & came back the same day I had my braces!!!! Of course I was excited!

Griffin Orthodontist had been accommodating & wasn’t shy by far telling her patients what they needed to do , My visits have always been completely satisfactory all the yrs. me and my grand daughter has had several Emergencies and we’ve never had an issue getting in. Thanks Monica ! I had braces. My grand daughter , & Bff as well . They’re like family now! I’m sure you’ll feel the same....

8/7/2020

Nice & Easy Process! Great Customer Service! Love my teeth!

9/7/2020

Terrible experience. Put on hold for 12 minutes. Called back - literally no reason to have me on hold. Referred to the other location (which I had no problem with because I called the wrong one) but then told me if my child doesn't "cooperate" they'll just refer me to a specialist.

So I asked what she meant because if my child is afraid he may cry, be scared etc - there's literally no way for me to gauge how he'll respond 100%. So I just nixed it. If you won't have any patience with my kid why would I ever pay you.

Finding another place. Huge waste of time.