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How would you rate H2 Salon Brooklyn?
I expected my hair style to be great especially when a Relaxer, Cut, and Style cost $150 minimum, but I did not expect such an attentive stuff, the beautiful ambiance, and my stylist Camille who was so sweet and personable. The cost was SO WORTH IT for this amazing cut. She gave me tips on lasting care, specific products to get since she too had short hair, and she was effortlessly warm and very very inviting. This is truly a hidden gem! You've certainly found yourself a return customer!!
Minor detail: After seeing how upscale this salon is (beautiful decor, dark hard wood floors, Mac desktop computer at Reception) I'm quite disappointed that this salon is still cash only. It's a tad bit of an inconvenience, especially in a neighborhood with no known banks around. But whatever that's very minor!
I really had a great experience and I will definitely come back again. The staff was very polite and pleasant. And there's a stylist her name Lorraine who treated my hair like it was her own! Best spot in Brooklyn!!
They have always done an amazing job on my hair, whether an updo or a wash and press!
If I could give this salon zero stars, I would! I recently visited the h2 salon for a wash and blow out. Upon making my appointment over the telephone, I asked the price (up until recently the salon had a only cash policy). The receptionist informed me that my wash and blow out would be $60. Although $60 is too much for me (a budget conscious college student), I don’t go to the salon often. As I’m getting my hair washed the assistant is yanking the comb through my hair when she should have very well sectioned my hair and detangled it that way. This same treatment continued when I was getting it my hair blown out. Now for the finale! My hair is almost done when the stylist asks do I want a trim and assured that I really needed it. I gave her the ok and she began trimming my hair about a ½ inch in certain sections on my head. Once I’m done, I go to the receptionist to pay the $60 I was told it would be. The stylist follows me and tells the receptionist to add a cut to the bill and now my total is $100. Immediately I inquire why I’m paying additionally for something she adamantly wanted to do herself. Then I get over the fact that I’m paying more than the 60 but furious that a trim is $40 extra. I would have gladly paid 15 even 20 but 40! It’s not worth it at all! The stylists say that a cut and trim is the same thing and therefore it’s charged the same amount. That’s like going to the barber paying the same price for a shape-up and a haircut (they are not the same service!) Both the stylist and receptionist were not understanding, highly unprofessional and most importantly money hungry! I remained calm and just tried to reason with the receptionist she rolled her eyes as I asked questions and was all around ill mannered. I paid the balance on my card (they charge $8 when you pay with your card). I hate spending my hard earned money in places that don’t appreciate it. Don’t let the ambiance and the high priced hairstyles fool you this place is not worth the visit. I will not be returning.
Hope this review helped.
I'm so glad I finally found a salon in New York that I love. The salon is easy to get to, clean, pretty, and every single person who works there is friendly and professional. I've left happy and satisfied every time. Love this place!
After 6 months of searching for a new hairdresser after moving to NYC from london I came across H2 salon. These girls know how to do hair. I was seen to by shonda and char. Both made me look and feel like my old self again after 2 failed attempts with other over priced hairdressers in New York. I had a removal of 4 tracks, relaxer and replacement of tracks. They did a wonderful job and I would highly recommend them. The salon is beautiful, the staff are very friendly, the prices are very reasonable and char the stylist knows her stuff. I'll be back.....
Love the ambiance of H2 salon. The customer service is excellent. Staff makes you feel at home. Everyone welcomes you with a smile and a professional attitude. Which is very important in my book. Much success in your endeavors H2salon.
I enjoy going to a salon that respects my time. Lorraine also does great work!
Great service and cuts, a little $$$.
All-Star service. Experts in natural hair care!
I was recommended to H2 salon by my sorority sister. I was looking for a professional hair salon in Brooklyn for the longest time. At one time I was attempting to go into the city because I felt that all hair salons in Brooklyn would not have the professional ambience that I was looking for which was respecting clients time. When I came to H2 salon the first time for a consultation. I wss told, we respect our clients time and we expect them to respect our time. If you have an appointment for 1pm. You will be in your hairdhairdresser's chair at 1pm. Not a minute late. My hairdresser's name is Lorraine. She is so professional, courteous and respectful. After several years of putting in perms then pressing my hair. I decided to go natural. Lorraine is into natural hair. She knows how to care for natural hair by using a mixture of oils and stimulating the scalp. When I first came there I had such a bad case of dandruff and Lorraine added oils to my scalp and my dandruff is not severe as before. One day someone actually complimented me on how pretty my scalp looks. All the years of doing my hair at other salon. This is the first time my scalp has look so clean and healthy. Thanks to Lorraine.
They offer you tea, wine, or water while you wait. What salon can you go to that offers thus kind of hospitality besides H2 salon. I would never go anywhere else and I am happy with my new Hairdresser Lorraine.
The ambiance and service were great. However, I went for a wash, trim and straightening, and they managed to damage my hair. I ended up going to a barbershop to get it completely cut off. The styling and results were great, but the health of my hair was compromised. To their credit, they refunded me my money back. Too bad they couldn't give me my hair back. Luckily that will grow back for free. I still would recommend this place, but I would not recommend getting your hair straightened hair, especially if you have kinky hair. People seem to think kinky hair needs a bunch of heat when that is not always the case.
Dailey was amazing! She was able to walk me through my color process and nailed the color! 100% recommend!
Also Everyone was so friendly
Yooo I don't even write reviews bc I don't have the patience but let me tell y'all something, I'm Only giving a three star bc they did my hair & since they're a black owned business... am I satisfied??? not really. The lady who answers the phone and sits at the front desk is rude as f**k!!! She's even rude and talks to you as if your retarded or something lol like girl please. It's sad when you're a black owned salon and can't even care for natural hair like you should. The washing & condition process is terrible...you should never be rough when washing natural hair and then on top of that she didn't even do a thorough cleaning/wash of my hair!! The lady who washed my hair half ass*d my wash & condition. DONT charge what you CANT do!!! At the end of the day step it up with your business and do better.
This place is absolutely AMAZING and so knowledgeable about hair. The staff is so friendly and the ambiance screams relaxation. I am so happy with my hair and my stylist Dailey she made me feel so comfortable and walked me through each step, and always consulted me before we made any decision about my hair. I'm from queens and this salon is absolutely worth the journey.
I went here for a big chop! Going natural. I worked with Mike and gotta say I love my hair and how nice and personable all the staff is. They're a little more pricey than your average hair cut place but it is definitely worth it!
Where do I begin to tell the story of a love lost before ever found...that's what I get for having high expectations... "the hood"
Let's talk Policies and Procedures;
How do you expect to establish yourself as a reputable business owner, yet insist on enforcing policies that are not visibly in writing anywhere in the establishment, nor is it verbally communicated to you upon confirmation of your appointment (oh they make sure to call you to confirm your appointment) while omitting the very much important detail of a $40 fee charged for late appointment arrivals...
You expect to be Recognized and Respected as a Reputable business in this community, with this lack of transparency..
I THINK NOT TODAY!
This is a salon that does everything well. A rare gem. It is spacious inside and peaceful. The staff is excellent at what they do.
1st time here and I love it Marc is a perfectionist and very good at his craft. He transformed my hair and explained what I can do at home to get the same results. So glad my late night browsing on IG led me to him. All staff at salon are friendly and the atmosphere is wonderful.
I left with a gorgeous hair style. I straightened my natural hair for the first time trimmed,colored and treated it. It lasted for a few days. Once I washed my own hair I noticed that my hair was damaged in some parts my afro was back but i still had straight hair in the back of my head which means that I got heat damaged. I was sad and very disappointed. Months later my hair is still straight in the back. It'll take some time to get it back to its full glory. I haven't been back since don't think I'll go back there. Truly disappointing.
Came in for a consultation. Very nervous because of all the trouble I've had with my hair. Not here to bash but I just wish that people will learn customer service. The entire time speaking to the lady I felt like she had a very nonchalant attitude. Didn't care to make me feel secure for the first time with getting my hair done here. Not that the lady isn't good at what she does because idk but she should def work on making people feel comfortable. A hand shake and a smile goes a long way. And a thanks for coming is basic customer service.
Love it here, I've seen two different stylists and liked them both. Cool atmosphere. Stylists are very knowledgeable shoot natural hair. Highly recommended
I went to get a silk press by adia. Someone else spent a hour washing my hair and the she rushed it in 30. First I asked her wats the diffrence between the silk and wash and blow out she told me none. Then said its less heat. My hair left puffy, standing hairs and i wasnt satisfied i wanted my to be straighter than the dominican but ismts much puffier and more expensive i wont visit again
I've been to Marc a couple times now and you simply can't beat the price or the cut. And I love Marc! He will tell you his opinion on your style choices, which I appreciate! My mom and I went in last weekend and he gave her a total hair makeover. Her hair hasn't looked so good! My hair is super long and he knows that I fear it being too short - and both times he just cut the ends and gave me long layers. Also - the girl that washes your hair gives you a scalp massage that is pretty amazing. Best wash I've ever gotten. Try Marc - he really does care about his clients and his business.
Good cut for the long hair.
Marc saw my hair, heard my concerns and went forward with a shaping job which I have come back for time and time again. I like his conversations, and appreciate his knowledge.
Professional caring staff worked their magic that resulted in an awesome new look. Would highly recommend this hair salon.
I was referred by a friend and I'm very happy. Ernesto and the rest of the staff are wonderful. I left feeling very pretty. My hair was very damaged and the ends needed to be cut but I didn't want much length cut off. I left with exactly what I asked for. And you know when you don't want your length cut you mean it. I'll be back.
I love getting my hair done here! Besides doing work i love the energy and banter btw Adia and Lorraine, they give the shop life. I need that again!
Staff is super friendly. The shop had a nice vibe with good, relaxing music playing. Char gave me the haircut I’ve always wanted.
Love that this place is punctual and can do natural hair easily! Been going for years and continue to reccomend to family & friends.
The salon is clean with a chill vibe and smooth R & B music playing while you get your hair. All the women are friendly. Very cool place in Bed Stuy
I've been coming here for a few years. Great professional service. All the stylists are talented and awesome. Great salon who have Natural hair but they can do anything there. They recently added a person to do eyelashes installation. Overall the stylists work with pride and you get your money's worth. I have color in my natural hair and it's very healthy and no breakage. Shout out to Marq ...he has been working with my hair (cut and color)!!! Surrounding area easy parking.
This salon came highly recommend so I thought I would give it a try. I have low porosity 4c hair. I went to my appointment (everyone was welcoming) and I explained how I had low porosity hair and my hair products need to be protien free and I needed steam (which they didn't have). The hair stylist told me that the products he was going to use would work and I should instead if doing a silk press do a wash and go. When my hair was done at the salon it didn't look special and it was not worth the money I paid, but maybe I needed to get use to it. As the day went on, I realized my hair wasnt dry it was still wet and as it got dry my hair became extra dry and it started to knot on each other (a concern I expressed when he said a wash and go instead of a silk press). I paid $155 for my hair to end up worse then when I started. I am upset. I am upset because they are suppose to be professionals and let me walk out with wet hair looking crazy and I paid $155 with nothing to show for it.
Everyone was nice and the young lady washing my hair (maybe a Jr. Hair stylist) tried to tell the senior hair stylist it was a bad idea and he wouldn't listen. I wish he would have listened.
Amazing! I had my hair dyed hair, they are so patient and have a variety of products. My hair came out perfect and I love the suggested color choice I was given. Also, my hair was not damaged and still looks great.
Excellent service. It was my first time and I really felt welcome. I was in and out in just over an hour. The staff is really nice and the environment is chill and relaxing. Jai did my wash, condition and silk press and my hair looks great. She was gentle with my hair and with the blow dry which I was a bit worried about as a first timer. The real test will be when it's time to revive the curls but I'll definitely be back
Dailey and her staff was amazing! Very hospital and my hair is perfect! Also, the place is clean and modern and eco-friendly! I will be back!
Awesome coloring job! Very happy with results.
I called the salon to make an appointment and the woman who answered the phone seemed irritated and she was rushing me off of the phone. Before she could even finish confirming the appointment with me she was quick to hang up the phone. I was looking forward to going to the salon after hearing so many great reviews, but after that phone call I no longer have the urge to...
Amazing atmosphere. I felt a little unease at first because it has been 3 yrs since I've been in a salon, however this salon was different for me. From the receptionist to my stylist Adia. Everyone was polite and professional. I will be back soon.
I been before in the past, but this place went down. I came for a cut and was charged $130. Now, $130 is ok if I got a true hair cut, I got a hair shape with the clipper. I can almost guarantee that when I straighten my hair it will be uneven. I realized that the professionalism is lacking. Not that it’s loud but you have a bunch of young girls that haven’t mastered hair, or care how to do hair outside of doing hairstyles, and flatirons. I truly think my people struggle because we just don’t care. That guy in there does cut with precision. No adult wants second or third rate service. Now, I was told my “sloppy”cut doesn’t include a style, and my neck wasn’t cleaned correctly. I realized when I got home, the shortest parts of my hair (which was shorter that I requested) was not even touched. I see why so many people do their own hair. We just don’t care! Last thing...sending people out of the salon without their hair in a clearly defined style,and never letting the client see the full style is the biggest scam. Never going back!!!! I can’t believe she sent me out without the back being done. That’s the part people need a stylist for!!!!
My daughter came here to do her "big chop" and her stylist Lorraine did an amazing job. The ambiance and decor was phenomenal...great staff,everyone was very polite and genuine.
Great customer service, really clean and spacious place.Most of all, I really loved my hair cut.
H2 salon is always a great experience. Ask for Jayla when you're there. She ALWAYS does an amazing job on my daughter's hair.
This place is very trendy staff are very nice but I feel as far as natural hair goes they could give you a bit more information about how to maintain and care your hair especially when its your first time getting a big chop.
I called Saturday and got an appointment for Sunday. My appointment started on time. Every member of the team was polite and professional . My silk press and cut came out amazing. I am so thankful for Jah at H2!
I have been coming to this salon since 2015. I've had different stylists (Carmen (no longer there), Lorraine and and Dailey) touch my hair and they all are...read this and 188 more