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How would you rate Snug Harbor Jazz Bistro?
food and service average but the wow factor is the cool jazz session out back for usd20.00 total 85 seats..AMAZING Jason Marsalis and his trio...he was on vibraphone..epic!! 90 minutes..very very cool!
Our favorite place for jazz, but this review is for the restaurant. We had eaten here many years ago and were underwhelmed. Many MANY better places to eat. However, it came to our attention that Port of Call and Snug Harbor had the same kitchen. Having enjoyed Port of Call's weird combination of a hamburger and baked potato, we thought we'd give it a try. The burgers were great, and well on par with the sister restaurant. The boy's really enjoyed the gumbo here as well. Service was good and burgers were cooked spot on.
We've not exactly been burger aficionados in NOLA, but if you're in the mood you will be pleased.
Great burgers and good music. The show was sold out for the night that I visited, but I will definitely be back.
Visited Snug Harbor again August 31, 2013. Our group thoroughly enjoyed Topsy Chapman and her girls. Could not have asked for a more perfect evening. Can't wait to go back. A wonderfully, unique experience that can only be found on Frenchmen Street.
Good food, great music.
Good drinks, but unbelievably mediocre food. you know that when you're adding mustard to put flavour in your food in new Orleans, something has gone wrong. One waitress for the entire dining room. she was very nice, but clearly needed help. the hostess had some... issues with organization. with so many excellent food choices, it's not worth your time. ambience is kind of nice.
An American Tradition! One of the best experiences you can have while in New Orleans.
Good food, very good service.
A must when in New Orleans! We had a local suggest this as a wonderful place for food and jazz and are so thrilled we went. I had BBQ shrimp and it was unbelievable!! Our server was friendly and down to earth. The best part of the night however, was the music!! Brad Walker was amazing.
We visited there this weekend. We were looking for an upscale, low light music venue with good drinks. The atmosphere seemed perfect at first. We went to the bar and ordered drinks from the bartender a lady with red hair. She was handsdown the rudest person I have ever encountered behind the bar. We got our drinks and I asked her for some water please. She looks at me shugs her shoulders and says "SURE" really loud. She goes to the ladies room for 15 min, comes out and mingled with the crowd, walked around making eye contact with me every 2 min or so absolutely ignoring us. Thank God for the other very cordial, sweet bartender that was there. we even asked the other bartender if she (other bartender) was "ok"\?" or having a bad day? She said she wasnt sure and that she had an issue with low blood sugar??
The other bartender ate at the bar, which I get that their jobs are high demand low opportunity for eating but most bartenders do not do this. And the drinks she made were heavy handed. I wanted to get drunk off a drink that tastes good, and making them triple strong is not the answer.
If the goal was just to get crap faced then yea. ok, but not everyone wants that off one or 2 drinks. We wanted to sit, sip and listen to the music.
I called the Manager the next day and told him about the issue. He didnt seem very interested, didnt offer to follow up with me just said he would handle it. I hope they do, I only had one drink in this establishment because she made us all so uncomfortable!
Good drinks and great atmosphere. Smooth jazz on a Saturday night. Nice way to cap the evening.
Upscale jazz venue that charges expensive cover. I would recommend preservation hall in favor of this venue.
Bartender Owen is friendly. He helped us adjust our order to add grilled onions to our burger. Easy conversation , comfortable setting & wonderful music.
Awesome, friendly bar with amazing bartenders and live music!!
Visited Tuesday, one of our party ordered the fried shrimp and was up at midnight throwing up. Won't eat there again. Visited again on on Wednesday but didn't eat. Amazing music. The Uptown Jazz Orchestra were fantastic.
Amazing live music and entertaining bar tenders. I had a great time here. Drinks are not bad and relatively cheap
Why else would you go?? Great Jazz!! Go whenever we come to New Orleans. GREAT music!!!!
enjoy . good food god drink good music in no particular order
Very nice cozy restaurant in the French Quarter area of New Orleans that hide a nice surprise. The menu is suitable for a taste of Creole/Cajun Cuisine and a full bar ready to fulfill your order. (The drinks are TOP notch) any occasion is fit for this nice little spot in a vibrant and alive section of French Quarter. The biggest draw to Snug Harbor was the hidden little cave in the rear of the restaurant that houses a variety of live performance bands that play jazz and laid back. Music 🎶. The 15 dollar admission proved to be well worth it. Wednesday night is by far the best swinging good time in the live band room. I recommend trying this place out. From a professional foodie perspective it checks all the right boxes from the waiters and waitresses to the uniforms to the decor Laden with historical pictures of generations of Mardi Gras Indians and artists, as well as the opportunity to enjoy a live band with a full bar is icing on the cake. Highly recommended. 🌟 🌟 🌟 🌟 🌟
Good food. Reasonable prices. You can eat without being blown away by loud music. The music is excellent. Great wait staff. Ask for Colleen. She is the best. Try the bbq shrimp or the burgers.
The band knows how to crank out pop tunes. Great for jazzers and party-ers alike. Worth the cover
Saw an outstanding improv jazz show here. Tickets were reasonable. Crowded area to wait before the show but performance was well worth it!
Pretty much the place to go for jazz. If you are visiting New Orleans and want a single place to go for a good show, Snug Harbor is a safe bet.
Delfeayo Marsalis and the Uptown Orchestra is a must-see. These are amazing musicians playing beautifully together and having a great time doing it. If you plan to sit upstairs stop at the bar on the way up as service on the second level is super slow.
Great food, atmosphere and music!
Review for music room only. The club books strong jazz talent, among best in NOLA. Two levels for the audience (upstairs/downstairs), intimate atmosphere but concert rather than club. Altogether, a very good place to listen to high brow jazz, not so good for blues or jam sessions. Arrive early (45 mins?) as it is first come /first serve, and the front tables are much better.
The place has nice drinks and good jazz band playing. The only reason why I gave it a four star is because they don't allow you to eat while watching the show. You can only eat by the bar or in the back area but not where you watch the show.
Great live music. Also has a good restaurant, but it's separate from the music room
We only saw a show, but the venue was nice, albeit somewhat small. The band performing was pretty good, though.
Best gumbo I've ever had.
Drinks were awesome! Dinner and music were average.
The live music is awesome. The bar is pretty good. The food is excellent. Overall, it doesn't suck at all.
I wanted to like this place as I brought my friends here. Maybe I just ordered the wrong thing. The calamari was so rubbery, I don't think I have ever sent anything back before but it was inedible. The chicken sandwich wasn't bad, really heavy but still tastes good. I can not comment on the music but there was a $10 cover to get into the back.
Great atmosphere. Couldn't get in to see the band but could hear it. Food was very good.
I was expecting a lot more out of a restaurant with this many good reviews, but we were underwhelmed. The filet we ordered was very good, but it was almost 40 dollars and only came with a baked potato as a side and sour cream was extra! 40 bucks for a steak and you nickel and dime me for sour cream? The biggest disappointment was the "blackened" salmon...it was black alright, but it was simply burnt on top...it had none of the seasonings that would normally accompany a true blackened dish (very surprising for a restaurant in New Orleans). We also ordered some hush puppies (off menu, but they did accommodate us). I honestly wish they had just said "sorry, we don't have hush puppies", as these were terrible (I have had much better hush puppies at Long John Silvers... seriously). As far as drinks went, my wife's martini was good...In short, we were expecting a much better meal given the area and pricing. Our waiter was good, but you could tell that even he didn't think much of the place.
Tonight was magnificent!!! I just returned home from the 10pm set with Delfeayo Marsalis and the Uptown Jazz Orchestra. It was everything I expected and more!! The hospitality from the front door ticket handler to the cocktail waitress in the listening room was phenomenal. If you are a true music lover this is the place to come to when you visit New Orleans. The entire set was fantastic, Trombones, Saxophones , Bassist Pianist ,Drummer, Clarinetist, etc,...music that makes your shoulders sway side to side, your feet tap the floor, your fingers play along and tap the table tops or even clap along with the melody, your body will groove to the beats, and when the brass stand up and get down on it, oh how you will want to jump out of your seat and shake a leg😉 I truly enjoyed myself tonight and I am looking forward to my next visit.
Decent food and you have to pay for the music which is in a separate room in the back. Thought you would be able to hear music while you eat and you cannot.
This was one of the highlights of our trip!! It was so much fun. We will go back when we return to NOLA!
We just stumbled by and ended up paying $40 for the jazz. It was good, and nice to get away from the noice from the street and have a private experience, although I must say I prefer the jazz being played as Maison, where there's no cove charge.
Get there early for the best seats at this intimate venue. The Snug folks will take good care of you while some of New Orleans finest musicians attend to your soul's needs. It's a 'don't miss' kind of place.
A classic. The service is great. Some of New Orleans' finest music presented in an intimate setting.
Funny and entertaining live show. Cheap entry. Also the meal was worth the price.
We were looking for a good dinner and entered into this place. We heard good music in the background and thought "why not?". Upon entering, the staff was pretentious, the food way over priced, and we felt unwelcome. The server service was ok, but not for the $70 dinner for 2 entrees. Never going back, and cost for cover music was $40 per person. Come here if you want to scream that you have $$ and like snobbyish establishments. Don't come here for new orleans fun.
Great service. Great music. Great atmosphere
the Hostess looked like he would have rather been literally anywhere else then there! food was pretty good but not worth the price. I was in a t shirt and dress shirt and pants and it was around 60 something inside, it was really cold. there was also a up set server venting her problems very loudly to the bar tenders and not letting them get to anyone at the bar were up had to wait to get seated as they do not have a text you waiting list its the old school take your name on a list and wait in the room kind!
Was in New Orleans for a conference in April 2017. The older women tending the bar at the time was rude and obnoxious: she sarcastically made fun of our group, complained about how hard it was to make the drink I asked for (a sazerac), and announced to other patrons at the bar that I didn't tip her (I did tip her).
The general atmosphere and music were great, but this lady just ruined part of my night.
Spectacular show with Ellis Marsalias and his quartet last night. So worth it.
The food was average to mediocre, honestly. I had the burger, which was cooked well and you could tell it was good quality meat, but there was not any seasoning in it. All the flavor really came from the cheddar cheese on top. My mom had the fish w gulf shrimp and said the Creole sauce had no flavor. Both came with a nice baked potato through. Dad had the tuna which was better than expected. The music is awesome! Buy a ticket and get there early, that is something you don't want to miss!
Went for dinner here last week and was really disappointed. The waiter brought our starters separately, about 5 minutes apart and then brought our mains before we'd finished the starters! It felt very rushed. On the menu it said the burgers were rated the best in the City, they literally tasted like nothing. Also, they came with all the toppings separate on the plate so you had to put them on yourself (not a great hardship but seems a bit pointless). Finally, we had the bill but the waiter didn't come to put the card payment for 20 minutes. Would avoid in future
Cozy listening room offers excellent local jazz artists regularly peppered with an occasional appearance from a national or international artist! 2 sets are offered each night st 8 & 10 pm. The room is acoustically well balanced and service is always very good.
If you want an older, calmer, quieter atmosphere this is the place for you. The drinks are strong and the stage selection is even stronger.
We didn’t have dinner so I can’t speak for the food but everyone says it’s great. The best part was an intimate set with Stanton Moore. Doesn’t get any cooler!
One of the best venues for real jazz in New Orleans. I have been multiple times and it keeps getting better. Come early, sit in the balcony and thank me for pointing you this way.
It was an INCREDIBLE experience. Love Snug Harbor. Ellis Marsalis and his quintet were wonderful!!
Great music. The host was short with customers. Two $10 bowls of gumbo had ZERO SHRIMP, burger was over cooked. They don't have anymore dessert. We ordered drinks an got the same. Mine was good, his was not. Very underwelming. Don't waste your time or money.
The gumbo!! Probably the best gumbo I had in New Orleans. Just the right amount of spicy and loaded with sausage and seafood! I don't recommend the calamari, as that was pretty dry, but definitely go for the gumbo!
Really cozy place and definitely a local spot. Loved my Marigny fish and would highly recommend the baked potato with all the toppings. Only two concerns were the Blackened fish was burned and there was a small cockroach crawling on the wall behind my seat.
Nice food, but the jazz was too modern for our tastes. Instead of paying for dinner and tickets, I wish we had just gone across the street to the Spotted Cat for the more lively jazz at no cost.
We enjoyed a great meal while the jazz radiated from the back room. Service was spot on and my blackened tuna was seared to perfection. I got the baked potato while my wife got the rice pilaf. She wished she got the potato as the rice seemed "old", as she said. Capped the meal with a delicious bread pudding, espresso and zambuca. It wasn't cheap but everything was very good.
Locals told us the best place for good jazz was here. We saw Ellis Marsalis take us all to a school of Jazz that was heavenly. So worth it to stop by and see a master at work
I have been going to Snug Harbor since it opened. I love the burgers here, much like Port of Call, but better atmosphere and an expanded menu. The deal breaker for me and what makes the Port of Call burger the best is the ongoing battle of the buns! First the sesame seed bun was replaced with some heavy french bread type bun. You couldn't taste the burger for bun. Now comes a brioche type bun that has grease on the top. Why ruin what was a good thing? I am sure the traditional seeded hamburger buns cost less, and this brioche type bun destroys the quintessential burger that Port of Call offers. Please restore the original burger!
I am a big fan of Snug Harbor jazz. Great atmosphere and intimate music setting. To me this is one of the reasons NOLA is a special place to visit.
Table was next to open kitchen door way. Bus boy plopped bread, butter and plates in pile. Food was good, nothing special.
Beautiful venue set at the edge of the French Quarters on Frenchman St. Features local artists who sing Jazz and Blues and the New Orleans sound. Also great food and drinks. Visit at your own risk, very addictive.
Great restaurant in New Orleans. We were really craving gumbo and they were out of it the evening we went. Everything else was pretty good. They have lots of great concerts there as well.
Very neat jazz lounge in the heart of Marigny! We were treated to an incredible show of Charmaine Neville and what seemed like a local New Orleans band. The house was packed, but still enjoyable. Best bang for your buck club in NOLA!
Found this place when looking for dinner at 9pm on a weeknight. The service was amazing! They really care about what you want. The menu was good too! It has a little of everything. Below is the broiled shrimp and loaded baked potato! So good! We sat near the window so we were able to people watch and enjoy our food!
My husband and I had to rush through food we ordered after we purchased tickets for an 8 pm show. The manager from whom we purchased the tickets also seated us for dinner. We were not told that we could not eat in the room where the show will be held though they had tables. We got our food at 7:52 pm. I did not enjoy my food and my husband took half of his wrapped in a box. Threw it away the next day. When I complained to the manager said he keeps telling the owner they should make the customer aware of that.....really?! This is wrong in order to make a profit. I wanted to ask for a refund of the show tickets but my husband wouldn't let me.
Great jazz show. Third time I visiting. Highly recommend. Salmon dinner was delicious. Don't miss this terrific jazz experience
So, after a twenty minute wait for a table we got our table and immediately ordered our food, a fried chicken sandwich and the broiled shrimp plate. After 30 minutes our server told us our food was almost ready. After 45 minutes she told us it was coming up next. 1 hour after ordering we finally received our food. The chicken was barely even there (mostly breading) and the shrimp were rubbery and servely over cooked. I cannot impress upon you how frustrating and disappointing this place was. Would absolutely warn people to never go here.
Additional information, the cover charge for the jazz bar in the back was $30 which seems incredibly high. The hostess was brusque and biting. The service is slow and lacking understanding of how food service actually works.
Snug Harbor is the absolute best venue in New Orleans for live jazz. It's not fancy and sometimes you're really packed in there but it is an intimate venue with great acoustics and they have the best talent in town. Often another well known musician is invited to the stage for a song or two. The audience is serious about music and actually is quiet and listens--a rare thing in New Orleans. This place in on par with Iridium in Manhattan, just smaller. If you love jazz, you must visit Snug Harbor.
We arrived at the tail end of a performance. We did not have to pay to appreciate the show. We were told the following before entering..."Appreciate the music with you eyes and ears. No talking. No pictures." Therefore the audience located over two floors of seating was very respectful.
Was recommended this place by a friend. Very disappointed because we had high expectations for this place and the host was extremely rude. We came in a few times to see if we would check out a jazz show. He was very rude but we ended up coming back for food and he told us there was a half and hour wait. We didn’t believe him because there were multiple open tables so we spoke to the manager and he said they just had to wait for an open table so they could push two together. He said he would have said 45 minutes... that’s almost half the time the host told us. Do not recommend with the current host.
Restorant and bar are busy but but fun.
The backroom scene is quite intimate and very fun. The bands are stunningly good.
Small downside - during the performance the bar can get noisy.
Definitely come again!!! Just remember to book in advance!
I had my first cheat meal here while on Whole30 and IT WAS DELICIOUS. The burger was cooked just to my liking and all the condiments I ever could've wanted were already on the table. The baked potato was loaded with butter and sour cream and tasted amazing. Everyone I was with was happy with their meals too.
We read a few reviews online and decided to check this place out. First of all the host was so rude. A bit of a joke I must say. He told us it's 45 min wait we said OK as we wanted to enjoy some jazz. We got the table after 5 min and about another 6 tables were free as well. The food was barely any good. I've ordered the salad and it was so full of vinegar you can barely eat it. It was literally drowning in it. I love balsamic vinegar but seriously half a bottle in the salad is a bit of a joke. They had jazz performance in but they also charged you for getting in there. It was Sunday night so we decided not to go in after this type of service
I’m here on July 3rd. The music this night is not good, not harmonious and not enjoyable. They’re not good enough to be spontaneous, yet they’re selling spontaneous music. Drummer is a show off who has to draw attention to drum all the time but drum is just loud and disturbing. The band is not like a band but like four strangers who come to the same spot together. Not any two of them plays harmoniously. I’m quite disappointed. The two stars are for the venue.
Good vibe in this place. The restaurant is good; I got the BBQ shrimp and it was messy. Good drink menu with a nice bar you can sit at while you’re waiting on a table or the show. The music plays in a back room which is a small, intimate venue. Check it out.
I'm sure this place has great music but we did not stay long. The food was terrible, the service was mediocre. We had the mushroom burger with a baked potato. The bread was stale, paddy was dry and over cooked, the mushrooms were discolored and foul. Not to mention we had a little visitor (roaches) come to our table. We managed to kill one but the other got away. Would not recommended for the food!
The atmosphere is rustic and cool. Love the vibe. Unfortunately the food doesn't measure up. It started with the complimentary bread basket. I've gotten better French bread at my local grocery, a day old. I ordered broiled shrimp. Tasteless and fishy. I tried my husband's dish, the house special. Some white fish with a sauce. Again, fishy and the sauce tasted like it came out of a can. Very disappointed in the quality of food for we have had great seafood at other places here in NOLA. I can't back this one. Sorry Snug. Need a better quality.
The premiere Jazz Club in New Orleans where you sit and listen to some of the best in the business from local and National acts. The drinks are reasonable priced. This is a music LISTENING music club. Casual audience banter during the performance is not tolerated by the club or the other patrons.
This place was the place to go 20 years ago. Now just a shadow of it's former self. It's not bad but there are so many other more genuine music clubs in New Orleans that Snug has dropped low on the food chain. Not the same since the old man died. The original owner was passionate about jazz.
One of the best places to see live jazz in New Orleans with the best musicians in town. The space is very intimate and from any seat in the house you have a great view of the stage. Bar service is available throughout the show, which is a perk. Would highly recommend seeing a show here if you're visiting or if you're a local who has never been!
Fantastic, small and intimate. We saw Ellis Marsalis and it was a dream come true. The staff are first rate here - from bartenders and waiters to the lovely ticket seller who was able to squeeze us in to a sold out show. First rate experience!
Best part is the great live jazz room, separate from the restaurant. Has a balcony as well. Restaurant has casual decor--wooden tables and chairs, nothing fancy here. Food was good though a bit overpriced for the atmosphere.
Pretty good tuna. Was a little under cooked for me. But sent it back and it was perfect the second d time. My friend had a shrimp sandwich. He said it was good. There was no music that night. Would have been nice had their been entertainment.
Very limited parking. Billed as "general seating" yet some seating was reserved. Pianist and drummer were great. Vocalist's style was unique but novelty wore off after the first song. Couldn't see performers from balcony seating. AC vent was directly on my neck leading to congestion. AC return vent was filthy, looked as if it hadn't been cleaned since Katrina. It was black.
This place is so unique. If you love to watch great jazz musicians, pay the cover and enjoy! If you like to hear great jazz while you chat with friends, skip the cover and have dinner in the dining room or hang out I'm the bar. The food is great. Iconic NOLA experience!
The Music was amazing, drinks well made. The food was good, mostly. The only downer was that the shrimp in the appetizer was worse than I could get prepackaged at wal mart.
The service was outstanding; our waiter was attentive and friendly. His recommendations were spot on. Everything we ordered was excellent, right down to the fruity rum punch drinks. The atmosphere is relaxed, and it would be an enjoyable place for both a casual and dressy occasion. The jazz club in the back is intimate and upbeat (no pun intended), but it's a little chilly and the metal chairs aren't too comfortable. The music quickly makes you forget about that, though, as well as the waitress who frequently checks in to see if you need another drink.
MUST GO! Intimate, top-talent jazz club. Welcoming service and great drinks! Please catch a show here, you won't be disappointed.
Snug Harbor was excellent! Dinner, dinner server, bartender pours a great drink and is in top of everything. Small cover charge we recommend staying for the local artists. Desert bread pudding was heavenly.
Quaint little bar with music venue in the back. Staff friendly. We saw Charmaine Neville and she was wonderful. Would definitely go back when in NOLA again. Did not eat in the restaurant, but heard from several people (both locals and tourists) that the food was very good.
Best live jazz show I have seen in a long time. Dinner was also excellent.
We bought tickets in advance and told them one of us would be using
A walker. They reserved 2 seats and showed us to the seats. I wish we had another night to go back
Jazz venue was perfect for an intimate experience. Exceptional artists great sound system reasonable cover. Restaurant was good but not great. Pricing reasonable.
Amazing! We saw Charmaine Neville and she was divine! Small intimate venue and she took the time to speak to guests as well. Staff out at the bar, along with cocktail servers were great! Made us really feel welcome as if we were regulars
Venue is quite far away from the main French Quarter strip - about 25 minute walk - and all the better for that. There is a bar, a dining room and a music room. I was told I'd have to book a concert before I could book a table for dinner. Fair enough. Did all that and booked a table. When we arrived at the restaurant they didn't have the booking for dinner. But - despite being very busy we were seated fairly quickly. The waitress serving us was really friendly and efficient. Food was excellent. Highlight of the evening was the concert in the music room after dinner. Outstanding Jazz in a relatively small, intimate room.
Our server was great but the food could have been a little better. My veggies were very overcooked and the salmon as well. Still had a great time listening to the live music!
I was born and raised in New Orleans but in the 32 years I lived there I had never really spent much time in the Marigny neighborhood. I had only ever had...read this and 338 more