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How would you rate Snug Harbor Jazz Bistro?
Good drinks and great atmosphere. Smooth jazz on a Saturday night. Nice way to cap the evening.
We visited there this weekend. We were looking for an upscale, low light music venue with good drinks. The atmosphere seemed perfect at first. We went to the bar and ordered drinks from the bartender a lady with red hair. She was handsdown the rudest person I have ever encountered behind the bar. We got our drinks and I asked her for some water please. She looks at me shugs her shoulders and says "SURE" really loud. She goes to the ladies room for 15 min, comes out and mingled with the crowd, walked around making eye contact with me every 2 min or so absolutely ignoring us. Thank God for the other very cordial, sweet bartender that was there. we even asked the other bartender if she (other bartender) was "ok"\?" or having a bad day? She said she wasnt sure and that she had an issue with low blood sugar??
The other bartender ate at the bar, which I get that their jobs are high demand low opportunity for eating but most bartenders do not do this. And the drinks she made were heavy handed. I wanted to get drunk off a drink that tastes good, and making them triple strong is not the answer.
If the goal was just to get crap faced then yea. ok, but not everyone wants that off one or 2 drinks. We wanted to sit, sip and listen to the music.
I called the Manager the next day and told him about the issue. He didnt seem very interested, didnt offer to follow up with me just said he would handle it. I hope they do, I only had one drink in this establishment because she made us all so uncomfortable!
A must when in New Orleans! We had a local suggest this as a wonderful place for food and jazz and are so thrilled we went. I had BBQ shrimp and it was unbelievable!! Our server was friendly and down to earth. The best part of the night however, was the music!! Brad Walker was amazing.
Good drinks, but unbelievably mediocre food. you know that when you're adding mustard to put flavour in your food in new Orleans, something has gone wrong. One waitress for the entire dining room. she was very nice, but clearly needed help. the hostess had some... issues with organization. with so many excellent food choices, it's not worth your time. ambience is kind of nice.
Upscale jazz venue that charges expensive cover. I would recommend preservation hall in favor of this venue.
Amazing live music and entertaining bar tenders. I had a great time here. Drinks are not bad and relatively cheap
The band knows how to crank out pop tunes. Great for jazzers and party-ers alike. Worth the cover
Visited Tuesday, one of our party ordered the fried shrimp and was up at midnight throwing up. Won't eat there again. Visited again on on Wednesday but didn't eat. Amazing music. The Uptown Jazz Orchestra were fantastic.
Why else would you go?? Great Jazz!! Go whenever we come to New Orleans. GREAT music!!!!
Bartender Owen is friendly. He helped us adjust our order to add grilled onions to our burger. Easy conversation , comfortable setting & wonderful music.
Saw an outstanding improv jazz show here. Tickets were reasonable. Crowded area to wait before the show but performance was well worth it!
Very nice cozy restaurant in the French Quarter area of New Orleans that hide a nice surprise. The menu is suitable for a taste of Creole/Cajun Cuisine and a full bar ready to fulfill your order. (The drinks are TOP notch) any occasion is fit for this nice little spot in a vibrant and alive section of French Quarter. The biggest draw to Snug Harbor was the hidden little cave in the rear of the restaurant that houses a variety of live performance bands that play jazz and laid back. Music 🎶. The 15 dollar admission proved to be well worth it. Wednesday night is by far the best swinging good time in the live band room. I recommend trying this place out. From a professional foodie perspective it checks all the right boxes from the waiters and waitresses to the uniforms to the decor Laden with historical pictures of generations of Mardi Gras Indians and artists, as well as the opportunity to enjoy a live band with a full bar is icing on the cake. Highly recommended. 🌟 🌟 🌟 🌟 🌟
Good food. Reasonable prices. You can eat without being blown away by loud music. The music is excellent. Great wait staff. Ask for Colleen. She is the best. Try the bbq shrimp or the burgers.
Pretty much the place to go for jazz. If you are visiting New Orleans and want a single place to go for a good show, Snug Harbor is a safe bet.
Delfeayo Marsalis and the Uptown Orchestra is a must-see. These are amazing musicians playing beautifully together and having a great time doing it. If you plan to sit upstairs stop at the bar on the way up as service on the second level is super slow.
Great food, atmosphere and music!
Review for music room only. The club books strong jazz talent, among best in NOLA. Two levels for the audience (upstairs/downstairs), intimate atmosphere but concert rather than club. Altogether, a very good place to listen to high brow jazz, not so good for blues or jam sessions. Arrive early (45 mins?) as it is first come /first serve, and the front tables are much better.
The place has nice drinks and good jazz band playing. The only reason why I gave it a four star is because they don't allow you to eat while watching the show. You can only eat by the bar or in the back area but not where you watch the show.
Great live music. Also has a good restaurant, but it's separate from the music room
I wanted to like this place as I brought my friends here. Maybe I just ordered the wrong thing. The calamari was so rubbery, I don't think I have ever sent anything back before but it was inedible. The chicken sandwich wasn't bad, really heavy but still tastes good. I can not comment on the music but there was a $10 cover to get into the back.
The live music is awesome. The bar is pretty good. The food is excellent. Overall, it doesn't suck at all.
Great atmosphere. Couldn't get in to see the band but could hear it. Food was very good.
I was expecting a lot more out of a restaurant with this many good reviews, but we were underwhelmed. The filet we ordered was very good, but it was almost 40 dollars and only came with a baked potato as a side and sour cream was extra! 40 bucks for a steak and you nickel and dime me for sour cream? The biggest disappointment was the "blackened" salmon...it was black alright, but it was simply burnt on top...it had none of the seasonings that would normally accompany a true blackened dish (very surprising for a restaurant in New Orleans). We also ordered some hush puppies (off menu, but they did accommodate us). I honestly wish they had just said "sorry, we don't have hush puppies", as these were terrible (I have had much better hush puppies at Long John Silvers... seriously). As far as drinks went, my wife's martini was good...In short, we were expecting a much better meal given the area and pricing. Our waiter was good, but you could tell that even he didn't think much of the place.
Tonight was magnificent!!! I just returned home from the 10pm set with Delfeayo Marsalis and the Uptown Jazz Orchestra. It was everything I expected and more!! The hospitality from the front door ticket handler to the cocktail waitress in the listening room was phenomenal. If you are a true music lover this is the place to come to when you visit New Orleans. The entire set was fantastic, Trombones, Saxophones , Bassist Pianist ,Drummer, Clarinetist, etc,...music that makes your shoulders sway side to side, your feet tap the floor, your fingers play along and tap the table tops or even clap along with the melody, your body will groove to the beats, and when the brass stand up and get down on it, oh how you will want to jump out of your seat and shake a leg😉 I truly enjoyed myself tonight and I am looking forward to my next visit.
Decent food and you have to pay for the music which is in a separate room in the back. Thought you would be able to hear music while you eat and you cannot.
We just stumbled by and ended up paying $40 for the jazz. It was good, and nice to get away from the noice from the street and have a private experience, although I must say I prefer the jazz being played as Maison, where there's no cove charge.
This was one of the highlights of our trip!! It was so much fun. We will go back when we return to NOLA!
Get there early for the best seats at this intimate venue. The Snug folks will take good care of you while some of New Orleans finest musicians attend to your soul's needs. It's a 'don't miss' kind of place.
A classic. The service is great. Some of New Orleans' finest music presented in an intimate setting.
Funny and entertaining live show. Cheap entry. Also the meal was worth the price.
Was in New Orleans for a conference in April 2017. The older women tending the bar at the time was rude and obnoxious: she sarcastically made fun of our group, complained about how hard it was to make the drink I asked for (a sazerac), and announced to other patrons at the bar that I didn't tip her (I did tip her).
The general atmosphere and music were great, but this lady just ruined part of my night.
We were looking for a good dinner and entered into this place. We heard good music in the background and thought "why not?". Upon entering, the staff was pretentious, the food way over priced, and we felt unwelcome. The server service was ok, but not for the $70 dinner for 2 entrees. Never going back, and cost for cover music was $40 per person. Come here if you want to scream that you have $$ and like snobbyish establishments. Don't come here for new orleans fun.
the Hostess looked like he would have rather been literally anywhere else then there! food was pretty good but not worth the price. I was in a t shirt and dress shirt and pants and it was around 60 something inside, it was really cold. there was also a up set server venting her problems very loudly to the bar tenders and not letting them get to anyone at the bar were up had to wait to get seated as they do not have a text you waiting list its the old school take your name on a list and wait in the room kind!
Went for dinner here last week and was really disappointed. The waiter brought our starters separately, about 5 minutes apart and then brought our mains before we'd finished the starters! It felt very rushed. On the menu it said the burgers were rated the best in the City, they literally tasted like nothing. Also, they came with all the toppings separate on the plate so you had to put them on yourself (not a great hardship but seems a bit pointless). Finally, we had the bill but the waiter didn't come to put the card payment for 20 minutes. Would avoid in future
The food was average to mediocre, honestly. I had the burger, which was cooked well and you could tell it was good quality meat, but there was not any seasoning in it. All the flavor really came from the cheddar cheese on top. My mom had the fish w gulf shrimp and said the Creole sauce had no flavor. Both came with a nice baked potato through. Dad had the tuna which was better than expected. The music is awesome! Buy a ticket and get there early, that is something you don't want to miss!
Very cozy and cool. Great bar, restaurant looked pretty good too.
One of the best venues for real jazz in New Orleans. I have been multiple times and it keeps getting better. Come early, sit in the balcony and thank me for pointing you this way.
Cozy listening room offers excellent local jazz artists regularly peppered with an occasional appearance from a national or international artist! 2 sets are offered each night st 8 & 10 pm. The room is acoustically well balanced and service is always very good.
If you want an older, calmer, quieter atmosphere this is the place for you. The drinks are strong and the stage selection is even stronger.
Great music. The host was short with customers. Two $10 bowls of gumbo had ZERO SHRIMP, burger was over cooked. They don't have anymore dessert. We ordered drinks an got the same. Mine was good, his was not. Very underwelming. Don't waste your time or money.
Saw the incredible Stanton Moore trio here. When not touring, they're regulars! If anything, stop in just to delight in the world class music.
Ellis Marsalis with a quintet in a cozy atmosphere and drinks that were not over-priced. If you can find a better evening then take it, but you won't find it.
We enjoyed a great meal while the jazz radiated from the back room. Service was spot on and my blackened tuna was seared to perfection. I got the baked potato while my wife got the rice pilaf. She wished she got the potato as the rice seemed "old", as she said. Capped the meal with a delicious bread pudding, espresso and zambuca. It wasn't cheap but everything was very good.
Locals told us the best place for good jazz was here. We saw Ellis Marsalis take us all to a school of Jazz that was heavenly. So worth it to stop by and see a master at work
The gumbo!! Probably the best gumbo I had in New Orleans. Just the right amount of spicy and loaded with sausage and seafood! I don't recommend the calamari, as that was pretty dry, but definitely go for the gumbo!
I have been going to Snug Harbor since it opened. I love the burgers here, much like Port of Call, but better atmosphere and an expanded menu. The deal breaker for me and what makes the Port of Call burger the best is the ongoing battle of the buns! First the sesame seed bun was replaced with some heavy french bread type bun. You couldn't taste the burger for bun. Now comes a brioche type bun that has grease on the top. Why ruin what was a good thing? I am sure the traditional seeded hamburger buns cost less, and this brioche type bun destroys the quintessential burger that Port of Call offers. Please restore the original burger!
I am a big fan of Snug Harbor jazz. Great atmosphere and intimate music setting. To me this is one of the reasons NOLA is a special place to visit.
Avoid this place at all costs everything is extremely over priced($12 McDonald's style hamburgers no refills on drinks they won't even split a check.)) the service is sub par at best the they jam over a hundred people into a room that can barley hold twenty the building is falling apart the bathrooms are literally at a 10 degree angle and the toilets don't flush. They have decent jazz musicians but it is not worth the time and the frustration there are much better places on the street.
Found this place when looking for dinner at 9pm on a weeknight. The service was amazing! They really care about what you want. The menu was good too! It has a little of everything. Below is the broiled shrimp and loaded baked potato! So good! We sat near the window so we were able to people watch and enjoy our food!
So, after a twenty minute wait for a table we got our table and immediately ordered our food, a fried chicken sandwich and the broiled shrimp plate. After 30 minutes our server told us our food was almost ready. After 45 minutes she told us it was coming up next. 1 hour after ordering we finally received our food. The chicken was barely even there (mostly breading) and the shrimp were rubbery and servely over cooked. I cannot impress upon you how frustrating and disappointing this place was. Would absolutely warn people to never go here.
Additional information, the cover charge for the jazz bar in the back was $30 which seems incredibly high. The hostess was brusque and biting. The service is slow and lacking understanding of how food service actually works.
Beautiful venue set at the edge of the French Quarters on Frenchman St. Features local artists who sing Jazz and Blues and the New Orleans sound. Also great food and drinks. Visit at your own risk, very addictive.
Great restaurant in New Orleans. We were really craving gumbo and they were out of it the evening we went. Everything else was pretty good. They have lots of great concerts there as well.
Restorant and bar are busy but but fun.
The backroom scene is quite intimate and very fun. The bands are stunningly good.
Small downside - during the performance the bar can get noisy.
Definitely come again!!! Just remember to book in advance!
My husband and I had to rush through food we ordered after we purchased tickets for an 8 pm show. The manager from whom we purchased the tickets also seated us for dinner. We were not told that we could not eat in the room where the show will be held though they had tables. We got our food at 7:52 pm. I did not enjoy my food and my husband took half of his wrapped in a box. Threw it away the next day. When I complained to the manager said he keeps telling the owner they should make the customer aware of that.....really?! This is wrong in order to make a profit. I wanted to ask for a refund of the show tickets but my husband wouldn't let me.
My 81 year old dad has a service dog to let him know when he needs meds for a serious and fluctuating medical condition. The host and manager were both very put out by having the little dog in there. The meal was so-so (barely hot). Our server was more friendly than other staff but not especially attentive. The rest of our stay in NOLA has been fabulous. "Snob" Harbor was our only dud experience in NOLA.
Snug Harbor is the absolute best venue in New Orleans for live jazz. It's not fancy and sometimes you're really packed in there but it is an intimate venue with great acoustics and they have the best talent in town. Often another well known musician is invited to the stage for a song or two. The audience is serious about music and actually is quiet and listens--a rare thing in New Orleans. This place in on par with Iridium in Manhattan, just smaller. If you love jazz, you must visit Snug Harbor.
We arrived at the tail end of a performance. We did not have to pay to appreciate the show. We were told the following before entering..."Appreciate the music with you eyes and ears. No talking. No pictures." Therefore the audience located over two floors of seating was very respectful.
I had my first cheat meal here while on Whole30 and IT WAS DELICIOUS. The burger was cooked just to my liking and all the condiments I ever could've wanted were already on the table. The baked potato was loaded with butter and sour cream and tasted amazing. Everyone I was with was happy with their meals too.
We read a few reviews online and decided to check this place out. First of all the host was so rude. A bit of a joke I must say. He told us it's 45 min wait we said OK as we wanted to enjoy some jazz. We got the table after 5 min and about another 6 tables were free as well. The food was barely any good. I've ordered the salad and it was so full of vinegar you can barely eat it. It was literally drowning in it. I love balsamic vinegar but seriously half a bottle in the salad is a bit of a joke. They had jazz performance in but they also charged you for getting in there. It was Sunday night so we decided not to go in after this type of service
I’m here on July 3rd. The music this night is not good, not harmonious and not enjoyable. They’re not good enough to be spontaneous, yet they’re selling spontaneous music. Drummer is a show off who has to draw attention to drum all the time but drum is just loud and disturbing. The band is not like a band but like four strangers who come to the same spot together. Not any two of them plays harmoniously. I’m quite disappointed. The two stars are for the venue.
The atmosphere is rustic and cool. Love the vibe. Unfortunately the food doesn't measure up. It started with the complimentary bread basket. I've gotten better French bread at my local grocery, a day old. I ordered broiled shrimp. Tasteless and fishy. I tried my husband's dish, the house special. Some white fish with a sauce. Again, fishy and the sauce tasted like it came out of a can. Very disappointed in the quality of food for we have had great seafood at other places here in NOLA. I can't back this one. Sorry Snug. Need a better quality.
Good vibe in this place. The restaurant is good; I got the BBQ shrimp and it was messy. Good drink menu with a nice bar you can sit at while you’re waiting on a table or the show. The music plays in a back room which is a small, intimate venue. Check it out.
The premiere Jazz Club in New Orleans where you sit and listen to some of the best in the business from local and National acts. The drinks are reasonable priced. This is a music LISTENING music club. Casual audience banter during the performance is not tolerated by the club or the other patrons.
This place was the place to go 20 years ago. Now just a shadow of it's former self. It's not bad but there are so many other more genuine music clubs in New Orleans that Snug has dropped low on the food chain. Not the same since the old man died. The original owner was passionate about jazz.
Went here on our last night of vacation, the food was disappointing. The husband and I had tasteless fish my rice was semi burnt, as if the cook over cooked it in the microwave. It also came with some white sauce that again tasted like NOTHING like I couldn’t believe it, the best thing on the plate was the cocktail sauce. I can’t speak for the other items on the menu but I wouldn’t dare go back to that place for food. However, the water was refreshing and the Jazz was nice
One of the best places to see live jazz in New Orleans with the best musicians in town. The space is very intimate and from any seat in the house you have a great view of the stage. Bar service is available throughout the show, which is a perk. Would highly recommend seeing a show here if you're visiting or if you're a local who has never been!
Fantastic, small and intimate. We saw Ellis Marsalis and it was a dream come true. The staff are first rate here - from bartenders and waiters to the lovely ticket seller who was able to squeeze us in to a sold out show. First rate experience!
This place is so unique. If you love to watch great jazz musicians, pay the cover and enjoy! If you like to hear great jazz while you chat with friends, skip the cover and have dinner in the dining room or hang out I'm the bar. The food is great. Iconic NOLA experience!
Pretty good tuna. Was a little under cooked for me. But sent it back and it was perfect the second d time. My friend had a shrimp sandwich. He said it was good. There was no music that night. Would have been nice had their been entertainment.
Very limited parking. Billed as "general seating" yet some seating was reserved. Pianist and drummer were great. Vocalist's style was unique but novelty wore off after the first song. Couldn't see performers from balcony seating. AC vent was directly on my neck leading to congestion. AC return vent was filthy, looked as if it hadn't been cleaned since Katrina. It was black.
The service was outstanding; our waiter was attentive and friendly. His recommendations were spot on. Everything we ordered was excellent, right down to the fruity rum punch drinks. The atmosphere is relaxed, and it would be an enjoyable place for both a casual and dressy occasion. The jazz club in the back is intimate and upbeat (no pun intended), but it's a little chilly and the metal chairs aren't too comfortable. The music quickly makes you forget about that, though, as well as the waitress who frequently checks in to see if you need another drink.
I was born and raised in New Orleans but in the 32 years I lived there I had never really spent much time in the Marigny neighborhood. I had only ever had...read this and 337 more