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I purchased a very custom engagement ring with an obscure stone from Diana Jewelers. Betsy was the absolute best and managed to get several samples of the very rare stone and went over them with me over many months until we found the right one. Then she had the ring made in a custom setting that I picked. The whole process was amazing and unbelievably professional.
I cannot say enough about Betsy and Diana Jewelers. It's not as well known as some of the competition, but having been to almost everyone else around, Betsy was just the best.
They literally treat you like a family member the moment you walk in the door. Amazing.
I would like to commend everyone that works at Diana Jewelers for the outstanding service that they have provided me with this past June. It was so good that I returned again recently with my Mom and they provided her with that outstanding service as well! Betsy and her staff went out of their way to help with both my Mom and Dad's 80th Birthday presents. The staff was so helpful and the jewelry is absolutely beautiful! If you want to make the right choice, go and see Betsy and her staff!
I cannot thank Betsy and her team enough for their AMAZING service and devotion to finding the right setting for my stone within my price range. They are the ONLY jeweler I visited that treated me with nothing but respect and she made sure to find a way to suit my needs. The first thing they said upon seeing my stone was "what a beautiful stone!" Many jewelers I visited told me I would never get the piece I wanted within my price range and continuously tried to sell me other rings that were "superior" to the stone I had. I absolutely could not be happier with the design we settled on and cannot wait to show off my ring!
My husband and I had a ring that we owned (and quite disliked) reset by Diana’s Jewelers. Betsy was extremely knowledgeable, patient, and professional when helping us choose a new setting for the ring. We changed our minds around a million times and Betsy never once made us feel as if we were a burden. The ring is beyond gorgeous and I hope to become a family heirloom someday and I can pass down to one of our three boys. It’s truly a work of art and we couldn’t love it more. So glad we chose to work with Diana’s.
If you have family treasures you want treated with the utmost care, respect and creativity - visit Diana in Liverpool! The level of professionalism, experience, guidance and integrity displayed by the staff is exceptional. We had some family treasures to repair and resize, as well as some to reimagine for granddaughters and great granddaughters. We were given terrific advice and service, timely, lovely results and an all round enjoyable experience. In addition, while waiting, we admired the extensive choices in new merchandise and created a wish card for future special occasion purchases. Could not be happier!
Awesome to work with! Really fast service. Great home town business that everyone should check out.
Diana's staff is friendly.they take the time out to work with you.all the time you need.they show you all options available.I'm very comfortable trusting them with my jewelry.
Always a wonderful experience at Diana Jewelers! I am the third generation of my family to entrust Diana's for jewelry purchases, repairs and appraisals. Betsy and staff are always absolutely perfect to deal with. Friendly, knowledgeable and so very helpful. I also love that they have a skilled Goldsmith in-house. I highly recommend them for all of your jewelry needs!
My 5 year old daughter and I stopped into Diana Jewelers for some Mother’s Day shopping. What an awesome experience! They were so kind to help us find the perfect gifts. My daughter even got to help wrap the gifts. She was estatic she was able to help and give the gifts her own personal touch. They even gave her a complimentary gift to give me for Mother’s Day. I can’t thank them enough for making this day special!
It’s nice to see local businesses take pride in their work and pay attention to detail. It’s the little things that truly count. Keep up the great work! We will be back soon!
If you’re looking for a jewelry store with knowledgeable and caring people, I highly recommend Diana Jewelers. I developed an irritation on my ring finger and was unable to wear my wedding rings for over 3 months. After trying ro solve the issue myself with no success I went to Diana Jewelers. Betsy Palladino- Blasland took the time to listen to my issue and knew exactly what needed to be done. She knew my rings needed to be deep cleaned to remove any allergens that were trapped on the inside of my rings. Betsy was 100% right! My rings were cleaned and the long lasting irritation on my finger is gone! I truly appreciate her knowledge and help. I will absolutely be returning to Diana Jewelers for their personal customer service as well as their beautiful jewelry.
I had a great experience with Diana Jewelers. They made a custom bracelet for as a gift for a family member. Betsy was a huge help in designing this so that it was perfect for the person receiving it. They were great to work with: she answered my many, many questions, made great suggestions, kept within our budget and had the piece completed before the date I needed it. They made sure we were completely satisfied with the bracelet. Excellent customer service and I would definitely choose them again in the future.
Diana Jewelers is the best jewelery store. Betsy took time during our appt and made sure to give us the best custom one of a kind ring we could ask for. She took her time to show us different ring setting and really listened to us about the story behind the rings.. I cannot say how happy I am with the outcome. It is beyond beautiful. They are the only jewelers I will shop at. They know there customers by name and really make you feel special. Thank you Diana Jewelers. You are the beat!
Glad we skipped the national jewelry stores. Diana Jewelers of Liverpool is first class in people, merchandise and customer service. Thrilled with our recent purchase at this family owned/operated (over 50 years) business. HIGHLY RECOMMEND!
This is Bernadette...Diana Jewelers is terrific! My husband and I bought our Wedding Bands from Betsy and to this day we treasure our rings for their special uniqueness of almost 23 years ago! The staff has always been accommodating to creating special jewerly for my sisters, sister in law , cousin , friends and mother over the years! Did you get that from Betsy?” ...Of course!
A unique piece I wear often is a Cross with a small Star of David representing the close friendship of my Irish Catholic Mother and Gloria , who was of Jewish Faith. After Gloria passed , my mother now wears the complimentary Star of David with the small Cross inset...receives many compliments . Always fun to share the story..
If you have an idea, Betsy and staff will find a way to make it happen!
Thank you again for always providing great service. I recently stopped in for a battery replacement for my solar powered watch. I was told by another repair shop that I needed a new battery at a cost of over $100. When I went to Diana’s they told me to place watch under a bright light for 2 days. It worked! No battery was needed and even better there was no charge. Thank you!
Diana Jewelers is a top jewelry store. Our family has been going there for over 30 years and we have never been disappointed. My children go there for their engagement and wedding rings and now I am back there again for the add a pearl for my granddaughters. Their staff is knowledgeable and always there to help.
Thanks Diana’s for our generations of jewels.
I am so please with my experience at Diana Jewelers. I called about a wooden ring we got my husband at a hidden little wood workers shop in venice that ended up breaking. When the first woman who answered my call was unsure if what I wanted was possible, she made sure she put me on the phone with someone who would have the answers instead of brushing me off and just saying no. I went in right after calling and we were able to brainstorm how to fix the wooden ring while adding white gold around it for strength and a unique look together. It was nice to have input on every decision instead of being told what they would do and having to deal with that as the only choice. They finished the project 8 days before the date I needed to have it done by. The outcome is so beautiful and fulfilled all my expectations. Jim did a phenomenal job making this piece. I also feel I should mention I had to bring my 5 children in with me for the consult and they were also treated so kindly and were welcomed which is rare in such places. I absolutely will be going to Diana's for all my future needs.
Words do not describe my happiness. I purchased my wife to be's engagement ring. Since I wanted it customized, the owner Betsy took a lot of time to educate and explain everything in full detail. From picking the diamond to the setting, to what would happen when it was paired with the wedding ring. She went through EVERYTHING. It turned out gorgeous!!!!
This place really knows how to help design a ring. Additionally I didn't feel like a customer, I felt like part of the store as everyone that works there made it a pleasurable experience.
Now we are on to the second part, which is the wedding bands both for my wife to be and myself. Again, the attention to detail and the patience that Betsy had to explain this to me cannot be underestimated.
If you want to feel good about a jewelry purchase go to Diana Jewelers. They do beautiful work and they are even better people!!
Betsy is a true craftsman. She is a master jeweler who gives you all the details you need to know when designing your dream jewelry. She was patient and kind and gave information that we would have never known while designing our engagement ring and wedding bands. Would highly recommend her to anyone who wants help in designing something unique.
I have been going to Diana for over 5 years and I couldn’t be more happy! Extremely knowledgeable staff eager to please! The eye and creativity that Diana posses results in truly unique designs and beautiful jewelry.
Few years back they made a mother ring for me. It is beautiful. One stone fell out I had them replace it then3 weeks later the opalfell out they replaced the opal no charge their work is very good
Diana Jewlers is highly recommend! Very knowledgeable polite and welcoming!
Quality is phenomenal! I will recommend Diana’s to everyone needing a jewler.
We went to Betsy at Diana Jewelers on recommendation from my mother and she is hands down the most welcoming, friendly, caring, informative and helpful person I have had the pleasure of meeting in the jewelry business while searching for the perfect engagement ring for my fiancée. She helped guide me through the entire process, put up with my indecisiveness, advised me regarding every little detail and simply just made the whole process as straightforward as possible. I cannot say enough of how helpful she was in my decision. She was never ever pushy about guiding me toward something more expensive or something I did not want Everyone else who works here was also very friendly and helpful Highly recommended for any jewelry needs in the Syracuse-area.
I’m so happy we found Diana Jewelers to transform my cross pin to a bracelet. This pin means a lot to me but I found that I wasn’t wearing it as often as I’d like. Thought a bracelet would help but wasn’t sure it would be possible. We were looking for a friendly and honest jeweler, one who takes the time to listen to what the customer’s needs are. Everyone at Diana Jewelers was that and more. They helped us find our perfect custom designed solution. We couldn’t be more pleased! Thanks Diana Jewelers!
It is always been a great pleasure to do business with Betsy and her staff. I’ve been a loyal customer for close to 40 years and not once have been disappointed with the quality of the jewelry she carries or the service she provides. I highly recommend Diana Jewelers
Although I've never made a purchase there, I have had several pieces of jewelry repaired. I've been 100% satisfied every time. I'll never trust anyone else to repair my jewelry!
Beautiful repair work! The staff was knowledgeable, helpful, and have a keen sense of design as well as being cost conscious. I am a new customer who has been referred by a third generation loyal client.
I love love love Diana Jewelers and all the quality staff and owner, Betsy. I have been their customer for at least 30 plus years and I do not go anywhere else for my jewelry gifts. I pray they will be in Livepool for a very long time. You must visit the store for a wonderful experience. Very knowledgeable and professional.
Betsy and Jimmy both made our entire wedding ring experience amazing. From the first day we walked into the store they made us feel as if we were family. One evening I was running late and they even stayed a bit later then their store hours to help me and answer all my questions. I would highly recommend Diana’s to all and for any occasion as well!
My experience with Diana Jewelers was top notch! The staff is just lovely..They offer a personal and professional touch you can’t find many places... My custom made ring is magnificent.... Betsy is the best!
I picked out my fiancées engagement ring at Diana Jewelers and Betsy was amazing! She was so helpful and took the time to go over everything I needed to know to pick out the perfect ring. We also picked out our wedding bands here as well and once again Betsy was the best!
Our experience has been nothing short of amazing at Diana Jewelers! My fiancé went there to have my engagement ring designed using his grandmothers diamond, and the vision came to life just as he imagined.
Each and every time we have been back, for cleanings or to pick out our bands, we are welcomed with open arms and the most exceptional customer experience!
Have gone to Dianna Jewelers for years and usually have a very good experience. Recently had 2 rings resized and when I picked them up they looked great. My very pleasant surprise was that I thought the work was going to cost double what I actually paid.
Professional and courteous. They made it easy. Great selection and service. I got a perfect ring at a great price.
I had a GREAT experience at Diane’s Jewelers- I went to Diane’s jewelers to get an engagement ring for my now fiancé. I had ABSOLUTELY no idea what to look for. Jim exceeding my expectations, sat with me, and patiently helped me find a ring. Everyone my fiancé has shown loves the ring(I look good now). I HIGHLY recommend this jewelry store.
Diana Jewelers is the best! I took in my engagement ring, my mothers, my grandmothers and a pendant from my husband. Jim turned it into a gorgeous ring that I can’t stop staring at! I LOVE it and the service I received was top notch!
Made a custom pendant out of a raw cut jade stone Jim ordered. It turned out gorgeous! Great craftsmanship and I would highly recommend getting anything here.
I had the most amazing experience with Betsy from Diana Jewelers. I had inherited a diamond from my late grandmother and wanted to use some diamonds from my current bridal set and create a new ring. I went in there and was just blown away from the whole experience. Betsy was so excited to help me create my dream ring. I would highly recommend!
Working with Jim and Betsy was a wonderful experience. They were so friendly and took their time to be sure I was happy with the design of my new ring. Plus they are very knowledgeable about the products they are selling. I will definitely go back there again. Can’t say enough of how beautiful my rings came out. Jim is a very talented gentleman
Jim was exceptional in helping me make a decision for my purchase. I walked in to Diana’s completely clueless on the ins and outs of styles, designs, costs, clarity etc. after a few visits I left with complete peace of mind that a made a good decision. Everyone I came in contact with was professional and helpful. Thank you Diana jewelers.
Thank you Betsy and team at Diana! My husband intended to have my engagement ring reset for our 30th wedding anniversary. He went in and chatted with Betsy and decided that he wanted me to determine what we are going to do with the ring. We finally got around to it and ended up combining my wedding band and my engagement ring into one spectacular ring. I have to be honest that these rings had been sitting in my jewelry box for at least five years because they shrunk! I now can’t stop looking at my hand and wish I had done it earlier! Everyone at Diana made this fun and exciting. I love my new ring!!
When deciding to redesign my engagement ring of the past 28 years, Diana Jewelers was the perfect place to custom design my ring. Throughout the entire process I felt at ease and instantly knew this was the right place for me. Betsy is extremely knowledgeable, experienced, and was able to instantly find the ring that I had been envisioning. Diana Jewelers is extremely trustworthy and I never doubted leaving my precious diamond with them. They truly went above and beyond and I couldn’t be more excited with the outcome of my engagement ring. I would highly recommend Diana Jewelers to anyone looking for a reputable jeweler.
As always Betsy found me the perfect band to replace the one she found us 16 years ago. It is perfect and fit our budget perfectly as well. My family has been patrons of Diana Jewelers for years. My first visit there was when I was 4 and wanted my ears pierced. Thank you Betsy and Jimmy for the beautiful work you do and making us always feel like family when we walk in.
Reached out to Diana Jewelry with a general concept/idea request that had a tight timeframe for completion. Betsy responded immediately to me and patiently worked with me to flesh out what I was looking for, develop a design, investigate availability of the required pieces and to secure what was needed. Once all of that was completed she and her team created a beautiful piece that was even better than I’d originally imagined within the desired time line. From start to finish the responsiveness and process represented above and beyond service. I could not recommend the Diana Jewelry team more highly!
I came in with an appointment to have some estate jewelry evaluated. Everyone there is so kind and went above and beyond to assist me. I have been a customer for years and will continue to come here for all of my jewelry needs. Thanks!
We worked closely with Betsy at Diana Jewelers on my wedding ring. I had about a thousand ideas coming in and she was able to make sense of all of the craziness and I ended up with a beautiful custom ring that was a combination of two rings my grandfather left me. The patience Betsy gave us was so appreciated as this was a one year process to get exactly what I wanted - and they nailed it. I would recommend anyone to Diana Jewelers. Ask for Betsy - she is the best. Thank you so much Betsy - I am so grateful for the ring and it’s significance.
Needed diamond ring fixed —prongs were loose. Ring came back beautiful. Also needed a necklace fixed and they did it right then. Didn’t have to come back at a later date to pick it up. Very knowledgeable. Would highly recommend.
Amazing locally owned jewelry store. If you want an honest price, quality product and on site workmanship (they do not send out) they create and repair onsite - this is the jeweler to utilize. Beautiful items in store and couldn’t ask for nicer staff. A+ all the way around. Amy from Liverpool
I had heard about Diana jewelers through radio advertisement. I enjoyed the stories of happiness from customers who wanted specific detail to pieces of jewelry. At the time, I really only had one birthstone ring that needed to be repaired. I love the setting on that ring, so I was going to take the ring to the same jeweler I had always used. Then, my niece gave me a beautiful piece of beach glass called a mermaids tear. A small piece that I couldn't display because the glass would be lost. I wanted to do something special and thought I wanted the glass in a piece of jewelry. I had remembered that Diana jewelers would make specific pieces based upon desire. I called and set up an appointment and met with the staff. I was welcomed like I had always been doing business at Diana jewelers and everyone was helpful through the entire process. I now have a beautiful mermaid pendant with the tear attached and I couldn't be happier! The pendant is gorgeous and exactly what I envisioned! Thank you Diana Jewelers!
I have nothing but overwhelmingly positive things to say about Diana Jewelers! The staff is so knowledgeable and super friendly. They will make sure you are comfortable and well informed about your purchase. They speak from the heart and only want to make sure that you are happy with your purchase. I'm truly thankful for such an amazing experience at this Jeweler and I know I will be back again!
I had by far the best experience at Diana Jewelers. Everyone was very friendly and helpful. Betsy took a lot of time to help me decide what to do with my heirloom jewelry. I never felt rushed, she concentrated solely on me. After I decided what to do so with these pieces so they would be something I'd wear, it didn't take long before I had them back all finished! I hadn't realized how really important these pieces were to me until I had them repurposed so I could wear them. I've never been so happy, I feel that "everyone" would be happy with my choices. I will definitely be doing more business with Diana Jewelers, and a highly recommend them to anyone that wants to work with someone that genuinely cares.
My husband was needing a major cleaning of his wedding band and I needed to size mine. Diana jewelers completed these tasks. Diana’s evaluated my rings and determined my prongs were wore down, which I would have never known. So luckily this was also addressed and fixed! Thank you Betsy for an amazing job on our rings as they look brand new, bling bling!!
Betsy is the best and always provides professional and quick customer service! She's posting new products to Facebook every week, I can see what's in store and order online without leaving home!
Diana Jewelers is wonderful!! Their attention to detail, friendly atmosphere and willingness to take my imagination and turn it into a work of art makes them my choice for all my custom jewelry. You will not be disappointed. Thank you Betsy and Jim!!!