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68 Reviews

68 Reviews


Im white but I want something shaved in my hair lol , would they do that for me lmao ???


I go to WashU, and I have been twice so far, but Courtney will definitely be my barber for as long as I am in school. He is great!


I just got my hair cut by Courtney! I love it! Yeah I had to wait because my appointment was booked with another barber but Courtney stepped in and did a wonderful job! ! I am sooo happy with my hair! I am glad I decided to start my natural hair journey at Napps!! :-)


I started my natural hair journey at NAPPS! in '97. I had no idea to style or care for my hair without chemical or heat processing. At that time NAPPS! was the only place to go for understanding the process. I received a consultation and a style that fit my day to day activities. I was so pleased with the service, the atmosphere including music, books, and conversation that I became a regular and made a life long friend of the owner Mekhat!!

Just like another famous African-American Cosmetics Mogul, Annie Malone, her business has sparked a good number of other Natural hair salons in the Metro East area. I will always remain loyal to this business and support her efforts to achieve greatness for St. Louis African-Americans and as a Trend setter in Beauty!


AMAZING!! Had the best experience EVER with Jasmine!! I walked in with a hair full of challenge and I left NAPPS feeling like a billion bucks!! But the service went farther than just a hair cut, I made a friend :)

I would recommend getting a cut/style from Jasmine to ANYONE!!


Great experience at Napps. I came in a bit late, and was still given amazing treatment. The shop is beautiful as is the atmosphere. Mekhat was very patient with me as I had a lot of questions with it being my first loc extension. I wanted to make sure that I fully understood what was going on, and how to take care of them. Mekhat gave me the full breakdown on it all. I told her my time schedule as i would be getting on the road, and she had me out of there earlier than expected. The whole team there make you feel welcomed, and are very friendly. I have received many compliments on my hair. I highly recommend Napps, and Mekhat.


I went to this hair salon for some Senegalese twists and it was HORRIBLE!!!! I asked the stylist (owner) to do medium sized twists all over. She seemed like she didn't want to be there and rushed roughly through my hair. When my hair was done, she told me to look at it in the mirror. When I finally looked in the mirror, I noticed that the twists were waaaay too damn big! It also felt like there were a bunch of 100 pound snakes in my hair. The stylist also braided my hair too tight and it felt like my edges were going to be pulled out. DO NOT GO TO THIS HAIR SALON!!!!!!


If you got dreads an need your locs maintenance I definitely vouch for NAPPS...good atmosphere an you always leave out fresh...Fulani would maintain my locs..very professional and my retwist and style was always on point!!


This place is amazing. Not only were they friendly and welcoming. They were great with my daughter. She is 8, very tender headed and hates sitting still. Her stylist was calm and patient with my daughter she worked more with her as she moved than against her. I will definitely be taking my daughter back there


Always a great experience. Beautiful, fun and down to earth professionals.


I love my dread extensions ❤️ .. A great place of business to go for natural hair 💯


.I went to get my hair washed, retwisted and styled and it was horrible...the lady was very slow.... She talked more than any.. My appointment was at 3:30pm didn't get in the chair til 4:40 and didn't leave til 6:45.....and then I wanted a unique style and she was like your hair is too thick I can't do that style my hair has been in the style before I told her and she was like I can't so that so she put it in a simple bun and my hair wasn't twisted all the way... N then when I get ready to pay she ask if I could pull the money off instead of paying with my card because she wanted cash. Smfh I will never go there again.


This was the worst experience I have ever had in my life. To start they were 20 mins late to the appointment that I made days ago. The styles/barber was working on two different people at one time so there is no way that she could do a half decent job. The cut she gave was half ass and you could clearly tell that she had no clue what she was doing. Then on top of that I told Her don't really cut my beard and she completely jacked up my face too. B.s. now here is the kicker she said 50 total saying 25 for cutting and 25 for styling??? Wtf you are joking right??? No barber has ever charged that but I know for sure that I will never be back nor have anyone I know come here. Had to go to another barber to get it done right. Thank God I was able to get in at a different shop. So unprofessional and disrespectful.


The hairstyles she did was so damn ugly and she force u to get something like you gone get locked up if u don't want her doing your hair the girl in the blue or green locs by the way... They only good at locs don't come here for nothing else nothing.


I've been going to Napps for over a year and they are amazing. It's a welcoming atmosphere, the stylists are very knowledgeable and they get you in and out. I recommend anyone who wants to start or maintain there locks to visit Napps on Washington and let them hook you up.


Wow! I saw this place as I was driving downtown last night and got super excited! Now that I have read the reviews I won't be their next victim. Looks as if the place has gotten worse over the past year.


Great place to get hair done, male or female. Ive been going for quite sometime now and everytime i can i left satisfied. I would rate the stylist very exclusive. I love it there and as lomg as i have dreads, thats the only place ill go.


Best hair stylist in the world come see for yourself 💪💪💪💪🙌🙏🙌🙏👌


first of all I had to wait 3 hours even though I already had an appointment the woman faloni or what ever almost made me late for work! The woman was doing more talking that twisting! plus their hair dryers don't even work right ,and they don't care at all about the customers. they'll take a brake right when it's time for your appointment, and unless you are a close friend of theirs all you'll get is a half ass job!!!! DON'T COME HERE!!! THIS PLACE IS CANCER!!!!!!!!!


I have always had an excellent experience and I've recommended many people here. My locks were started here and they have been maintained here as well. I drive 2 hours to have my hair done here.


Super friendly and they always take good care of my natural hair!! Thanks yall


St. Louis premier salon for natural hairstyles! The shop also doubles as a boutique and nail bar ! The staff is warm and welcoming !


I had a great experience at Napps! Everyone was friendly and professional. They were able to get me right in, and I love my hair! My stylist Ms. D was great! When I walked in I was greeted and no one gave me the "salon staredown" ill definitely be back!!


My first experience with Fulani was great but 2nd time not so much. I sent a picture of a braided hairstyle and she agreed to perform my servce. When I arrived with my packs of hair she had a confused look on her face. Vibes were off and u can tell she didnt want to do my hairstyle. Her attitude was bad and she did the hairstyle with my natural hair and not extension. If you catch her on a good day you will enjoy but if her attitude is off just reschedule. I haven't been back since.


Nice ambiance. Celeste is a very good and professional stylist.


My appointment was set 2 weeks prior, but stylist was 3

hours late.... went here out of desperation.... so unprofessional as well.... never again


One of the stylist is known for assaulting people over men she sells sex to on Washington avenue.. GOES BY THE NAME REDD JACK.. They go in bars waiting for clients and don't tip.. ALSO.,she tells clients to pay in cash so she can go gamble .. Who does that? This is a bad look for other businesses.. Other business suffer from this behavior.. Don't go here.. They are giving downtown a BAD LOOK.. AND VERY UNPROFESSIONAL.. She also endangers the whole block from her and her male friends criminal activity.. Other businesses need to start a petition and take legal measures.. Look at the affiliate crimes that have taken place since this 'Redd Jack" came into the work place.. The evidence is there.. Yea, her name is Redd Jack, and she will Jack your head up and charge an arm and a leg when someone in your momma's kitchen can do a better job.. Facts..Businesses have seen this thug thot behavior and she should be charged soon.. She also displayed her terrorism behavior to neighbors at 1308 Washington avenue building.. Go back to East boogie.. Your thot behavior is welcomed at their pink slip location


I called and was able to get a same day walk in. Loved the atmosphere and the results of my hair.


Beautiful place. Wonderful service.

Hair Gurus.


Very unprofessional. Never showed up for my appointment, never answered the phone nor responded in anyway.

I called the salon on a weekday morning and couldn't get an answer. Found their web presence on Facebook and made an appointment. Even received text confirmation of my appointment time and stylist (Fulani). Texted the number pictures in advance of the appointment to confirm expectations and there was no reply. Came to the salon at my appointment time and the entire place was closed. No answers to my text, no Fulani, no one answered the phone (314-436-HAIR) nor the door! Very unprofessional.

I start a new job tomorrow. This was a HUGE WASTE of my time which I don't have to waste.

VERY dissapointed! NEVER coming back! I DONT RECOMMEND THIS ESTABLISHMENT TO ANY PROFESSIONAL BLACK WOMAN! Napps may waste your time like they wasted mine!


Never again beyond unprofessional don't waste your time or money


Great experience and wonderful atmospheres. Masters of hair designs for Natural hair


i made an appointment that my stylist was an hour late for. She started on my head and stopped not even 5 minutes later to do 2 heads before she got back to me. When i did finally get my service it took 5 MORE hours for what could have taken 2. My stylist kept taking NUMEROUS breaks; eating, talking, and walking over to their clothing store. I was also not too happy with my finished product, paying $350...


Very unprofessional. The stylist Fulani showed up and hour late and rushed through the style which only lasted a week. It was a total waste of money and time.


Never again, scheduled an appointment the day before they forgot to schedule me came in at 9 am no one was there then scheduled me for an 11 appointment they changed it to 1pm came In at 1pm she had someone else in the chair waited 25 minutes and she had the SHAMPOO GIRL doing my hair then had the nerve to charge me 85 dollars on something she didn’t do. Prior to that I spoke with the owner she told me it was 60 dollars for a slik press. Then on top of that they were teenagers!!! NEVER AGAIN. Unprofessional and unorganized !!! Do not go there... 😑😑😑


THis was my second time going back and again I left satisfied. Napps is an excellent hair salon in my opinion. Their service is great they have someone for every task in order to keep you the customer happy and to get you in and out in an appropriate fashion. Plus honestly they have your best interests at heart. The overall aspect of the shop gives you a chill vibe with the music, customer service and open conversations they have. I highly recommend this Hair salon to those who want dreads or already have them and is looking for a touch up as well as those who just need a fresh cut Napps is the new place to be!!!


Best place I’ve been to get my dreads done..... Very Good service ladies have magic hands


Napps is the BEST place in STL for all your hair needs. From locs to lowcuts, long hair to short hair, male and female alike. I can guarantee a satisfactory experience every single time you walk in as well as leave out. Talent and love flows through the entire shop. Here you are taken care of an appreciated. I recommend Napps to anyone. Even if you want to get your nails done or purchase quality attire they are ready for your needs. Great people and world class service. Come one, come all! My hair wouldn't be what it is now without Napps. Thank you all for everything! Special thanks to Fulani.


Took me forever to write a review but the last time I came to this place. I’m not sure if the lady that did my hair was intoxicated or what. She literally told me to sit down, she started washing my hair and then left me , with wet hair, by the hair washing station and just left the salon. I was sitting for over 20mins. She never said where she was going and never came back. I got up and walked down the street to get my hair done


Pretty good place if you want locs and twists if you want other styles you should go meet with one of the beautician


Took my daughter for a re-twist, hair was beautiful and the atmosphere was warming and welcoming. Thank napps


Like locs put Laron Hair look nice


Best salon I've ever been to. 5-STAR service. I had an amazing time.


I wanted to go here but after the reviews and a really good friend of mine told me what she went through I’m scared i love my hair to much and worked very hard on getting it as healthy and long as it i can NOT WASTE TIME N HARD WORKED FOR MONEY 🤦🏽‍♀️


A Natural Hair and Loc Sanctuary for twist, locs, braids, coloring and consultation......


I had an excellent experience about 5 weeks ago...very professional. I left there incredibly impress with how my dreads turned out!!! This will be my new hair spot for quit some time👌😎...


Dope spot. Good vibes. I walked in 1 hour before they closed. They took me in and James did a great job on my hair. Peace and blessings.


I came to this place for dread extensions thinking that this is my best option because the shop supposedly specialize in black hair. But I was wrong I’ve gotten literally about 30 dreads put in and she overcharged me $500 the dreads fell out after a week I went back and she tied knots in my head the dreads she put in my head were all uneven some fat some skinny some long some short. This is literally he worse hair experience I’ve had and I’m considering filing a lawsuit against this place. I wouldn’t recommend this place to no one not a single soul


Wow !! y'all need to up your game.. cause I was really considering you all to do my hair..but you have more bad review than Good on your site and with the BBB ..yes I checked .. please try to do better..


DONT GO HERE!!! I went here to get my dreads washed retwisted and styled my hair literally looked worse then when I came in it was so fuzzy there unprofessional as they talk about all there clients as they walk out after getting there hair done they had music blasting I had a headache after leaving worst experience


Hair is cute Very pleasant great atmosphere and nice prices and James is cute!!!


Napp's the greatest place to keep your hair naturally beautiful.


PLEASE read the reviews!! I was pretty hesitant about coming here because I saw several negative reviews but I gave them the benefit of the doubt because they were all relatively old...

Yesterday, 01/25/2020, I had an appointment set for 11am for starter locs (comb cool method). I arrived around 10:45am and waited outside the doors until about 11:39am because nobody was there. I didn’t think much of it because I had high hopes and I was very optimistic. The female who opened the shop washed my hair and told me to sit down. She was very polite and checked on me while I waited.. and I waited 2 HOURS for the stylist who was doing my locs (mind you she wasn’t far from the salon AT ALL). The music was great music but it was INCREDIBLY loud. I couldn’t hear anything. When she arrived she basically told me that my hair was too long for comb coils (I know this isn’t true, it’s just time consuming, but what made me mad is that if my appointment had started on time majority of the comb coils would have been done). So I told them that I changed my mind and when I left (hair everywhere and looking a hot mess) I couldn’t help but to burst into tears.. I was crushed and I don’t want anybody else to feel how defeated I felt yesterday so PLEASE GO SOMEWHERE ELSE!

On a brighter note, I DID get my starter locs installed BY A DIFFERENT LOCTICIAN last night and they look exactly how I dreamed!! They are diamond parted comb coils!! So if someone tells you it can’t be done, save yourself the time and heartbreak and find someone who can! Do not settle and for the love of everything right in this world, DO NOT COME HERE.


Appointment set a week in advance. Upon arrival not acknowledged for 15 minutes. When 2 lovely ladies talked to me 1 informed me my stylist was having a baby. Another customer was present and was a walk in with multiple people/money to spend. I was offered a different style but there was a longer delay. Unfortunately I had an event and was unable to wait for the other clients. Kind of wish I was given the heads up and not wasted my time or gas money.


I brought my daughter in about a month ago to get locs installed. I told the stylist my daughter has always had a very a sensitive scalp, and that it gets extremely dry (right after I oil it) and she has a dandruff build up. I told her that her hair growth was stunted, and maybe the locs would help it. The stylist told me to use a spray bottle with water and oil in it, and that would help. After a few days, I noticed my daughter scratching her head constantly to where I could see it flaking back up (This was w the stylist recommendation to spray her hair w natural oils and water). Next I noticed clean spots above her ears, some of the locs began to break her hair off, it was literally hanging on by strands. I had to make the easy decision, TO REMOVE THE EXPENSIVE LOCS! My daughter complained that the locs hurt, and the scalp area where it hurt was red, and hurt to touch it. It took me 6 hours to remove those locs. Next, I called a stylist that specializes in natural hair care. She told me that my daughter’s scalp needed to be lifted, because my daughter had years of dead skin layers, which clogged her pores and as a result stunted her hair growth. My daughter also has eczema, the new stylist to me to make an appt. with a dermatologist, bc she may have eczema in her scalp. My appt. with the new stylist was at 2:30 pm, we did not leave until 7pm. She took the time to lift her scalp (section by section), she did a scalp treatment. The new stylist was disgusting and was in utter disbelief the Napps, stylist did not take the time to lift the scalp as well as do a scalp treatment on her hair. She also pointed out that my daughter’s hair flaking was so severe that It couldn’t have been looked over or ignored. She expressed the stylist did not want to take the time to provide proper healthy, hair care services to my daughter but she put in a style that damaged her hair. I’m one that doesn’t mind paying extra for something to be done the right way. I brought her to Napps, only because of their longevity in St. Louis and what I assumed to be knowledge of black hair care. I feel taken advantage of, especially paying for such an expensive hair style, not being able to get my money back and having to take it down.


This hair salon is very genuine and truly care about their clients.


They are friendly and very excellent at what they do!


I never wait very long for my loc services, but I also take my children here for haircuts the wait time on that varies sometimes its longer than id like but I understand its only one person cutting hair. My loc services have always been very timely and the atmosphere is soothing and everyone is professional and welcoming. Also their prices are some of the best I've seen


The only con I have is timing; rather than that my hair is cute.


Today was my first time going to Napps and it will be the last. When I got there, no one was there. There were 2 other ppl waiting in the hallway for their appts. The shampoo girl acted like she never washed hair before and she didn't condition my hair at all just shampoo. Then my hair was blow dried with no heat protectant so I'm sure my hair is damaged now. I literally walked out with shrunken, half wet hair. I could've done that to myself at home. Only go if you have locs because that seems to be all they're good at.


Got my hair done here, very laid back and fun setting


I loved my hair! Everyone was friendly and the atmosphere is a vibe!

Nia S.



Called at the last minute to schedule an emergency appointment due to my regular stylist canceling last minute. And they got me in on a Saturday this and 5 more

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