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How would you rate Oromo Blue & White Taxi?
I would not give blue & white any stars SOME cool drivers TERRIBLE customer service chuck one of the reprensentatuces like to hang up on customers he would not transfer the call over to a supervisor i mean what type of business are they running i dont even see why there in business they treat people like crap i can definetly say i would never call there service again i called green and white they were verry polite and patient just fantastic customer service and they arrived in ten min blue and white suck
My friend was super hammered and obnoxious and the driver ignored him and even cracked a few jokes. I ended up leaving my phone in the cab, go figure, it was me and not him. I called management in the morning. They figured out which cab it was and called the driver for us. The driver found it and returned right away. Great service!!
First time calling a taxi and the first rep on the phone was a nice lady, but after the estimated time no taxi showed up and I call back and a guy answer and said he still working on it and hung up on me. Rude service from the male representative, he did even listen and interrupted me and did not even get my information correct.
I lost my phone in a cab! While this is a common situation what is uncommon was the Blue and White driver that RETURNED the phone to me. On a Friday night I gave directions rather than an address to my driver. The following day (which was his day off!!!) the man drove around looking for my house nearby where he remember dropping me off. He stood outside my fence yelling to see if anyone was home. I heard him and came running out to give the man a hug and a reward for bringing it back to me. VERY few people would every do such a thing and this man went above and beyond the call of duty. He was a very kind and honest man who restored some faith to humanity.
Cab number 3645 cut me off, (while on his cell phone)and then proceeded to flick me off and cheering about it with the girls in the back seat that he was driving home. Im guessing to get a big tip...... DONT TAKE THIS CAB...........-1 STARS.
Used Blue and White to transport students I worked with. There were times they were consistent and great. There were times they provided consistently poor service. This mostly depends on the driver. There were dishonest drivers who would lie to dispatch that they picked up and dropped off a student already, however the student was never picked up. Thus the student was stranded for hours. Some drivers were rude and talked on their phone while they drove. These happened several times. On the flip side, there were some good drivers who showed up consistently, were friendly to students and were reliable. Some individuals who worked in dispatch were great, others were extremely rude and unhelpful.
Smooth ride all around. Left my phone in the cab. Cab driver Lou is a good man and promptly delivered. Even saved my number and we cool now.
I have lived all over the cities for the past 8 years. From the Plymouth area to Northeast, to St. Paul, and Blue and White has been my cab of choice for getting me around town and for getting me home safe. In the past couple years their "Seven Threes" mobile app has made it much more convenient for booking/tracking your cab and they continue to update it. Also, B&W drivers have always called to clarify my location if they don't find me right away. B&W is my go-to for Twin Cities transportation.
Ever since moving to Maple Grove 1 year ago, I always use Blue and White. Drivers always get us where we need to go, and don't mind stopping at McDonalds on the way home as well! Great service, and drivers. Highly recommend!
EDITED: The business manager has asked me to take down my review because I'm "ruining" things for his other drivers. He even compared having some bad drivers in the bunch to how most cops are good even though a few are bad. Offensive, much? I won't take down my review. It's completely factual, so I have no reason to. I take my daughter's safety very seriously. See review below:
I was almost hit by a Blue & White taxi today. The taxi number was 3037. The driver was apparently not paying attention and started taking a downtown exit, only to fly over the solid white lines in front of me at the last second to stay on the highway (I was the right lane of the highway, adjacent to the exit). I had to slam on my brakes and swerve into the lane next to me to avoid being hit. Had a car been in the lane to my left, I would have been hit. My baby daughter was in the car with me. When I honked to let him know I was there (in case I was in his blind spot), he put on his blinker (after already in my lane) and honked back at me. To make matters worse, I saw him cross solid white lines two more times for a total of THREE times in about a mile stretch of highway. When I called the company to report it, the operator was very non-responsive and I had to insist that she take a report and take my information. She told me that she wasn't even sure if someone would follow up with me. Honestly, this experience has left me disgusted with this company. Professional drivers should set an example, not endanger the well-being of me and my child.
I chose to use Blue & White every time I need a cab. They are prompt friendly and professional. When I've been grocery shopping the driver is always ready to assist with packages and bags.
I have used both Uber and Lyft and have been left sorely disappointed. They have your credit card on file and you get charged whether you have received good service or no service at all. I do not like that set up. I have experienced Uber charging me when I never got picked up. They wold not credit me.
B & W has the best tech system set up where they text you immediately with the driver's name and the location of the cab that is coming to get you. You can follow the cab's route to see how close they are getting and when they arrive. They have a device in the cab with which to swipe your credit card. It is very simple and smooth!! B & W is the best!!
I continue to use this company into 2017 and have not been disappointed.
Friendly drivers always make the commute enjoyable.
Excellent service, speedy and on time.
Great drivers and very personable.
10/10 would recommend.
I use this cab company weekly... I have read bad reviews on this site, and I believe that some people do not understand other cultures... the drivers are always kind and helpful
I never have a problem with the Taxi Drivers but the management and the customer service people answer the call ohhhhhhhhhhh very very very very RUDE yesterday my father wasn't feeling well and I call 4:45 pm his Insurance company to set up emergency the same day transportation before they closed the office the office close at 5pm. At the time my father wasn't ready to go so we said we set up "will call when ready" with thisTaxi service Company through Medica customer service before the office closed & Medica set up the We Will Call When Ready with this Company & his insurance Medica told us call when ever you are ready and fineshed the conversation right after I hung up the phone with Medica this Taxi Comany sent a text saying the Taxi is on the way to pick up my father " With out me or my Father calling them" so by this time it was only 5 minutes left before Medica office closed so I called back to Medica again to make sure that how they set up the transportation and ask why the Taxi Company sent the taxi with out us calling? The Medica customer service guy told us he doesn't know why this Taxi Company did what they did but he told us for sure the transportation is set up for " Will Call When Ready" & he told me to hold on the line & called the Taxi Company to make sure why they sent the Taxi with out us calling while I'm holding on the phone line & after he talked with the Guy name Will he said it is their mistake don't worry call whenever you are ready so he said by this time the time is little after 5pm & again before even I hang up the phone with Medica this Retarded Taxi customer service people texted me saying your Taxi is on the way so I told the Medica guy on the phone what was going on he said he has to go now because his office is closed but he said to me to call the Taxi Company to ask why they sent another Taxi befor we called ..? I called this taxi company Ohhh dear God this Lady she didn't say her name after I explained the satution she told me to hold on the phone & check things out after I waited for few minutes she came back on the phone saying to me no the Medica didn't set up the transportation as will call but requested to sent a Taxi to my father house again I was like no that is wrong I just talked with Medica and told them exactly what we talked about and I told her the Medica Guy talked with the guy name "Will" the taxi Customer service and mr "Will "should know that the lady on the phone yelled at me and say no it is not true and hang up the phone on my ear I was shocked and called back right away and requested if they have a manger on duty by the way this was the same lady I talked earlier but she didn't tell me who she was but said she is a manger on duty & I didn't know it was her again because she never gave me her name at first & now she keep saying what do you want I said I told her my story after I fineshed talking she said by the way I'm the same person you talked earlier and she said I'm a LIER & she continued by screaming at me don't call again here. I asked her if she have another manger on duty she said no I'm the boss here and hang up the phone on me again. I said WOW WOW I couldn't believe I just talked with a big company customer service and the manger with that attitude. Again after I waited a while I Blocked my number and called again said I want to speak a manger on duty please.... so at this time the customer service guy told me the manger name is Jeremy and he transfers me to his voice mail & yes I left a message saying it is emergency & requested a call back. I'm still waiting no call yet from the manger of this company & yes I left another message this morning for the Manger still waiting...and .ofcourse I'm going to call the Medica when they open the office at 8am to let them know what the Taxi company did to us. By the way this is not my first worest experience with this company I've many many RUDE customer service with this company call center before. I don't want to use this company but my father medical insurance uses this company no other choice:(:(:(
Good ride. But found it strange, scary, and weird that the car door lock pin for both sides on the back seat were removed/missing (obviously on purpose). Ended up not being an issue, but makes me want to uber next time. I want to support taxis but it this stuff that makes me reconsider my decision.
This was the best service, I would say this is a 5 star service. Clean cabs, good smelling,polite drivers. I will use this service from now on. Thank you Blue and White Taxi.
Blue and White taxi is the best. They are always prompt and have courteous drivers. I really appreciate the technology they have which gives them seamless quality of service. They text you immediately upon a cab being dispatched to let you know they are on their way. The text shows you where the cab is currently. You always know the proximity of the vehicle. You are alerted when the cab has arrived at your location and the name of the driver. They have the technology in each cab for you to scan your credit card, add a tip and all is complete in short order. It is a smooth and convenient service. Thank you Blue and White.
I called for a cab on a very snowy day. Since I had used Rainbow (which combined with Blue & White a while back) for years I was hoping for a Rainbow cab. The dispatcher had said it would be 30-60 minutes. My delightful Rainbow driver arrived in 20 minutes. I was thrilled to be in my "home" taxi and getting the excellent service I always had with them. Thanks to the driver, Michael.
This was the first and only time I will ever use this service. I normally walk to the North Star train station, but given today's -22 windchill, I decided to order a ride. I scheduled the ride in advance so that I could make it to the station before the train arrives. I waited for my ride to come, but it never showed up. When I called to inquire about the status, the gentleman on the phone was quite rude. He stated it was going to be awhile due to where I live and that drivers don't like going out to the suburbs. First and foremost, I'd like to know what the point of scheduling a ride if it won't arrive even remotely close to the scheduled time. Long story short, I missed the train I was trying to get to and had to find a different ride. Needless to say, I am very disappointed and will not use this company again.
The driver's are extremely rude, and condisending towards women. If you are a female who uses taxi services, please be advised That this company will treat you as if you are lower than men, as to the fact that it is religious beliefs that do NOT Pertain to women who are AMERICAN! In conclusion, we have the right to good service as we are paying customers. Also I would recommend airport, red and white, ihail, basically anyone other than blue and white. Also I had a driver pick me up drunk once too.
They are a very good company. .but some of there driver's are very disrespectful this cab driver pulled up honking his horn non stop..then when I asked him to please not do that he got very aggressive with me started telling me I should stay in a woman's place. .. he was so aggressive I told him to leave!!!
My mom just waited OVER 1.5 HOURS for the cab to pick her back up after her doctor's appointment. This was after picking her up and getting her there late in the first place. Same thing happened on Tuesday, only it was only 30 minutes instead of over 90 minutes. We won't be doing this again EVER.
I ride with B&W often, and the drivers are always courteous and respectful. I would like to commend one driver in particular, Ahmed Ali. He has to be one of the nicest people I have had the pleasure of meeting!! He (as well as a few others) is the perfect example of how WE should all strive to be. Thank you Blue and White, and thank you Mr. Ali, please keep up the good work.
This service has changed for the best. I have great drivers that drive me to my appointments and have pleasant conversations with as well. Blue and White Taxi is the best taxi choice service in the twin cities as of now.
I have been taking Blue and White over Uber and Lyft for the past few months as they are often cheaper, especailly during the surges. I have had so many pleasant, friendly drivers, and it is a joy to ride with them! I especially wanted to call out Captain Dahir--such a joy to ride with. Blue and White rocks!!
This is a good Cab company and there the ONLY ones that will really pick you up in Eden Prairie! I was out shopping and no one wanted to come get me in Eden Prairie , I was at Cub foods after shopping and had no idea about the taxi's here after calling many cab drivers and having them say NO , one of the drivers gave me this number and they were there in 7 min. I recommend them , I do not use Uber , I have no idea who those people are or if they have insurance , I prefer a real cab company.
Great service. Drivers are more than usual extremely kind and respectful. Only taxi company that I fully trust.
Ok, these guys were great! Realized I left my phone in the car and the driver came back to return it!
Was given 4 companies to choose from, called on this one and the car arrived in less than 10 minutes. I got a text telling me who was picking me up and what he'd be driving!
The driver was very polite and got me to my hotel quickly and safely.
If I could give zero stars, I would.
I've usually never had a problem, as I use them through my insurance, but today,when I called for my return ride, the lady was super rude. They had the wrong return address on file, and she would not listen to me and was very rude about it.
I was finally able to fix the mistake and get dropped off at home, but only after I talked toy insurance company. Thanks God they were open today, or I would have been stuck in Eagan, and I live in Stillwater.
I will never use this company again.. ever... And I suggest no one else does either.
The drivers are very friendly, but the people who answer the phone are rude and insensitive.
You guys should be ashamed of yourselves!!
You have no idea how to treat other human beings!!
For the past three trips, the drivers have arrived and ignored my texts, ignored my shouting and waving hands, and let other pedestrians take my rides, These incidents all occurred during bouts of torrential rain, and I did not appreciate being abandoned in a downpour.
During the last incident, the driver blamed construction, despite the fact I'd anticipated this problem and was standing in a place beyond the construction, where he could easily pull over with ample space behind and before.
When I called the operator, I was given a brusque: "We are familiar with this issue. There's nothing that can be done. We hope to continue to enjoy your business."
Also, on a previous trip, a driver threw my wallet into a puddle and drove off in a fury, when I refused to tip him, because he refused to stop texting, while he was driving.
This company so far is the best company I have used, they arrive on time with less than 15 minutes and are very professional
I highly recommend them .
Great service! Polite and professional on the phone. The Driver was prompt and very friendly. We had a great conversation! I also liked how they sent a link to my phone via text that took me to a site where I could see how far out the driver was so I was not just tapping my toe so to speak and becoming impatient because of the unknown.
Had the best driver I have had in a long time. Very polite. Drove very well. He was prompt and had very nice conversation.
My personal recent and experiences are off the Richter scale they don't have enough stars for doing remarkable work every time.THANK YOU Blue and White and Cruz for amazing service
One of the better taxi companies I've used. I like that I get a text saying they are on their way with a link to track the taxi with the time and location. And I like that it tells me the drivers name, type of car and license plate number. I've had really good experiences with this company. Drivers don't use their phones like the last company I used. They are very polite and friendly. I feel safe... they are professional and drive well!
I had an amazing driver named Charles who arrived early and had a great conversation together the entire ride to my appointment. Thank you
Lic 12558 if you get this guy run. He is rude and won't let you talk. Super unsafe driver ram red lights I'm calling this company once I get home and complaining. Horrible service from this guy!!!!!! Just had another horrible ride with this company. They need to clean house and get some drivers that respect customer's and listen
Prompt and polite. Enjoyed our driver Mohamed. Would use again.
I am so amazed with the blue and white taxi company I think that they are very professional and do their job very very well and they get you to where you need to be.
Great service! On time, enjoyable ride, and fast. Will use them again.
Extremely efficient, courteous and knowledgeable. Being able to track cab deserves a sixth star.
Re: Blue & White10 #3147 Captain Thomas arrived about 5 minutes before 6am, which was really appreciated! Captain Thomas was courteous and knowledgeable about the route to my destination in Hamel, MN. Thank you Captain Thomas for the enjoyable experience!
I always ride with BnW they are timely anyways friendly despite a few times I had issues they are the only ones I drive with.
love that I get a text when the cab is on its way so no waiting outside like a dumbie.
My original ride cancelled on me at 5am so I needed to get to the airport from Robbinsdale. Found Blue and White taxi on a Google Search. Used their online reservation form and had a text message confirmation in less than 5 minutes. Another text message letting me know they were on their way and another text message when they arrived. Driver was 5 minutes early. He took me the most direct route to the airport, got me there ahead of schedule. He was courteous and personable.
An awesome experience. Zero hassles, excellent service. Would recommend these folks and will use them again in the future.
The drivers I've had in the last year have been respectful, non-creepy, and knew how to get around town often quicker than I do. Blue and white are the first ones I call if I'm pressed for time; dunno if I'm particularly lucky but I've never been late for anything I needed to get to with these folks. Regularly recommend to friends.
I ordered a cab the evening of January 15 for a 6:15 am pickup on the 16th. It would stand to reason that they would have a cab ready to go.
- 6:15am came, no cab, I called Blue and White, the nearest cab was 16 miles away.
- 6:35am I called Blue and White, the cab was still 11 miles away.
- 6:45am I called Blue and White the cab was 22 minutes away.
I finally drove to the airport missing my flight and loosing a $1.5 million deal. Still looking to Blue and White to compensated me for my loss due to their incompetence. BLUE AND WHITE, DO NOT TAKE THE ORDER IF YOU CAN NOT FILL THE ORDER.
DO NOT USE BLUE AND WHITE, THEIR INCOMPETENCE WILL COST YOU DEARLY.
I called this company in an emergency to get to the airport. Every company had an one hour minimum wait. But these guys arrived in less than 5 minutes. My driver was very courteous and great hospitality. I would definitely use this company again.
On time and consistent. They send a text message confirmation after you book with a 'track my taxi' link, which is helpful. Have used them for awhile without any creepy incidences, so bravo and thanks
Rode with #440 paid for by medical insurance company and I have yet to have a company be this simple and speedy. Prompt service and friendly host. I used to ask my medical insurance company to not send blue & white in the past. Glad I gave em another try, service improved immensely.
I have always had excellent service from Blue and White. The drivers are knowledgeable and friendly. They are always willing to go the extra mile and help with unloading groceries, getting safely into my building etc. As a disabled person it means a lot.
They ask you to review their service and then send you a link to rate them on Yelp and Google only if you give them 5 stars to boost their ratings artificially... I've been riding with them for 3 years at least weekly and today is the first time I've had a good experience...
Also looked at the first 5 star review I saw and he only left one rating ever & his profile picture is a blue and white cab... Take from that whatever you want.
I just had another satisfying experience with Blue & White Taxi while traveling from Minnetonka, Minnesota to Eden Prairie.
I recognized the face of my driver, Ibrahim, right away but, at the time, couldn't recall his name offhand. So I chatted with him about a few things, made sure he remembered me, then quietly looked at the confirmation text Blue & White always sends.
Ibrahim told me a story ( he wasn't barging in or anything, we were already talking ) and I was happy to learn a few things I otherwise wouldn't have known.
By the time we reached my destination, we were both laughing & I felt like we had evolved our understanding of each other.
By the way, Ibrahim had gotten me there in record time &, for what it's worth, the price was right.
Thanks, Blue & White!
Today my experience was awesome! I was running 2 mom late and the Driverr seem calm and helpful! My mom also came with me and he step outside in the rain just to open the door for my mother! His name was Captain Daniel! Thanks
I mainly use them for medical rides. They're always on time, friendly and always text when they are on their way and when they have arrived so I don't have to waste my time wondering or calling to inquire about the status of the ride. Much better than "Taxi Services"!
We started our day with the worst experience with another service that I could have had my teenage kids do a better job, I am sorry to say that the vehicle should not even be legal to be driving. The driver was fine. That was forward transportation.
Then this afternoon we used Blue And White Taxi and the experience with Captain Hassan was a great day saver as far as the transportation aspect. I'm
Happy to say.
I love that I get a text when they are on their way and as soon as they arrive. They have picked me up right away. LOVE THEIR SERVICE, KEEP UP THE GREAT WORK 😍
NEVER CALL THIS PLACE!!!! I left my daughter blanket in the cab after I got drop off at the doctor, it wasn’t even literally 1 minute before I call back. They told me I had to pay 30 to get my baby blanket back. I will never ever call this place again... he was suppose to drop the blanket off at the base when he clocked out, he kept the blanket and then tried to charge me for it
I frequently use Blue n White Taxi for both medical rides and personal use during errands. They are always fast with pick up, never having to wait a long time before your ride arrives. My only reason for giving them 4/5 stars is because some of their driver's drive way too fast and way over the speed limit. This morning I saw my driver was doing 60mph in a 35mph residential zone. This isn't safe for anyone, especially my 2.5yr old who was in the vehicle with me.
Our driver was awesome! He Was Very Nice & Friendly, Polite, His Car Was Clean & Smelled Nice, Fresh, But Not Perfumey. Excellent Driver Too. If I Could Request a Driver When I Booked a Ride, I Would Always Choose Car: Red 140 Driven by Captain Suleiman. Thanks!
Whenever I get the driver named Ilyas I have a wonderful trip. He is most helpful, friendly and even attentive. There are a few drivers like him and I am always excited to see one of them. There are a few drivers that have attitude but not on a regular basis. Overall I tend to have good expiriences.
Cab 3157 was amazing! Upon his "on the way" phone call I expressed my concern about missing my appointment, that we only had a small window of time to arrive. He genuinely cared about getting me to my appointment ON TIME, even though it was NO FAULT OF HIS I WAS RUNNING LATE. 3157 made sure he arrived in a quick manner, and did the same getting to my appointment. His positive attitude was so calming, making me feel assured we would make it. His driving was just as assuring, getting me there ON TIME in a quick way, but in a safe in control manner. Thank you again Hussain CAB 3157!!!!
Loved my driver! Made the trip fun. Always on time. Never takes long to be picked up. Text updates so you know when they are on the way and when they have arrived. I love that they give the name of your driver and that their official title is Captain!!
Love this company! They are always on time it even early and my cab driver today was looking forward to seeing my service dog ! That made me feel good because most drivers are Muslim and don't want dogs in their cabs. Blue and White said they will pair me up with drivers that will accommodate my dog :)
Great cab ride and even better cab driver. She was on time and very polite. Pretty sure she's one of the best cabbies around. Thank you to the beautiful sister Janelle for getting me home safely
***IF YOU WANT FAST AND RELIABLE***
I give them 4 stars because nothing is perfect and there have been a couple of drivers that definitely weren't satisfactory, but overall as a team they are very good. They arrive quickly , know their directions well, get me to my destination in a timely matter and are over all respectful individuals to be around .What I like about blue and white is every time you book a ride they send you a link to track the exact location of the driver before pickup and the option to continue tracking the trip on a map on your phone after you start heading to your destination. Highly suggest these guys over any other transportation company . :)
My driver was so awesome... I went on a pharmacy run but also did laundry at a friend's house in that neighborhood while I was there... He got out and loaded my suitcase and also grabbed my bags from us and told us that he would take care of it... Then he would would also put up and down my window when the sun would directly hit me so I wouldn't be uncomfortable... When we reached our destination he got out and told us that women don't carry heavy bags and he would at least carry them to the door... He was very awesome and polite... All around great drivers .. I have never had a bad experience with this company.
I had 2 medical transportation rides today. My first ride was a huge 5!! He picked me up on time, waved to me that he saw me on my way down, had the air conditioning turned up as it was a hot day, never used his cell phone, was very courteous and drove very well. I would like him to drive me every day. My second trip did not go as well. I used their automated service to notify that I was ready to go home. I waited right next to the window watching outside the whole time and no one came. Then I got a text message (which was missing the phone number to call) that I missed him. He never once tried to call me and I'm guessing he went to the wrong side of the building. I called immediately and had to wait for them to dispatch a new driver. When I spoke to the dispatcher, I asked that he note where to go at the building. That should be an option on the automated system. The new driver did call me when he arrived, but was rude on the phone. He was talking to someone else the whole time he drove me. He didn't turn on the air conditioning until I was almost home and drove too fast. Please please ask your drivers not to text or talk on the phone when they drive. I don't need them to talk to me the whole time, but would like them to only focus on the road/GPS. I'm only giving your company a 3 star rating because the first guy was so great. If I knew his name, I'd ask for him every time.
The driver was nice. However, we asked how much it would be before hopping into the cab to go 4-5 miles and he said told us $15-$20. I thought this was reasonable as I’ve taken a taxi home before from the same venue and it matched. Then once we got in the cab and gave him the address, he said oh NE on Johnson is $25. Which was weird. He didn’t use his meter to track. And then when paying he asked for a tip. I normally don’t mind tipping if I received a good service but I felt there was deception on the price and not using a meter felt sketchy. I did not leave a tip. Unfortunately I did not get a cab # to report but after this experience I will not be using Blue & Taxi again.
I had a great experience with blue and white. My driver, Delila, was wonderful. She was on time and took the best route to where I was going. She was a great driver and very kind. This was my best experience with blue and white so far and I ride with them everyday. Thank you Delila, for everything!!!
As a cancer patient, I've had a good experience with blue and white. They have always been on- time to get me to my oncologist. pick- up is fast too. I'm sure everyone says that but this is my experience with them. Thanks blue and white.
So far, blue and white had been the best for me. They have a great alert system that texts you when they're on their way, as well as texting and calling once they've arrived. Almost always early and you can even GPS track your ride!! Cab drivers friendly and proficient. 5/5 highly recommend!
On time and very courteous drive. He did a swell job of navigating around traffic to get to my destination in a timely manner. Also the ability to call and get an update on where my cab was is fantastic.
I was picked up early and had another taxi waiting for me at the first location I had to go to and then brought to my other appointment early as well! I’m very impressed by the professionalism of the drivers and will definitely use this company again! The only thing I struggled with was being able to hear the dispatcher when verifying my rides but other than that, everything went smoothly!
First ride went great! Driver was very polite and good conversation. My return trip was a rough ride home. The driver was making sharp turns an driving way to fast.
Always on time for pick up and the return ride home. Sometimes its 40 minutes - 1 hour early but its better to be early instead of being late. Driver was very pleasant . the return ride is awesome because I've never had to wait more than 10-15 minutes . Thank you for the transportation.
Amar was awesome! He drove safely and courteously and got me there early! His cab was spotless and smelled fantastic! And I enjoyed his company tremendously!!! After having nightmare after nightmare experiences with Airport time after time I am so so SO glad I started going with Blue and White cab service! All drivers driver be as great as Amar was to me! Thank you Blue and White!
I schedule my rides, and they are always on time! For unscheduled rides they arrive very quickly as well. The automated text system they have setup is SO helpful and efficient. I receive a text when they are on the way to me and another text once they’ve arrived; so I never have to wait outside! The cars have nice interiors, and the drivers are respectful & polite. Love this company.
My driver today was so friendly. We chatted it up laughing and having a great time while he kept his eyes on the road and drove carefully and definitely law-abiding. I would definitely take this cab again and I just love blue and white as a whole
Me & my wife use a taxi every morning & so far blue and white has been by far most reliable, prompt, cleanest, essay to access, & the driver's drive safe, yet get you where you need to be in a timely manner. Every time I need to be somewhere in a hurry I know what taxi to call on, Blue and White 👍👍! Thanks for being such a great, & reliable form of transportation.
Me & my wife use a taxi every morning & so far blue and white has been by far most reliable, prompt, cleanest, essay to access, & the driver's drive safe, yet get you where you need to be in a timely manner. Every time I need to be somewhere in a hurry I know what taxi to call on, Blue and White 👍👍! Thanks for being such a great, & reliable form of transportation.
My cab driver Abshir was amazing. very friendly and his car was clean. Also I forgot my phone in his car and he brought it to me instead of making me go to the office to pick it up the next morning. Just great customer service. I always use this company because I’ve never had a long wait time and never had a driver I disliked !
Usually reliable but steadily unbecoming so. When calling, the automated system says to pay either cash or credit. Some drivers do not have a credit machine and some also do not have the mobile credit card swiper to take credit payment. I have lost several rides this way as drivers then want me to go out of my way to get cash out for them. Ridiculous.
I travel for business, so I am frequently going to the airport and need a guaranteed ride at a certain time. I just downloaded and used the Riide app to book with Blue & White taxi. The app was convenient and easy to use for both scheduling and payment. I received confirmation texts, and was able to track the driver on his way to my house. The car was clean and the driver was great - punctual, friendly, and a safe, efficient ride. I will definitely book with them again.
Had blue and white selected for an medical cab pharmacy run and made it there ok. But when I tried to call for my return ride I tried 5 times and couldn't get through. So I needed a pharmacy employee give me a ride home. I'll never use them again.
Well I can tell you about my experience today with blue and White taxi. I had scheduled an appointment the day before I needed the cab was reassured that they'd show up on time. I called the morning of to doublely make sure that they were going to be there. Only to have them show up an hour after the appointed time to arrive. A piss poor company blue and White taxi is, next time I will use green and whites.
Can't really blame the driver's or the company. Living in the Northern Burbs there isn't but a few cab services out here. Lyft & Uber only deal in cc, but if all you have is cash you have to call for a cab. Coming out of Minneapolis it takes longer for cabs to get to ya and that's if they can find a driver that will come out to the burbs. This day I waited two hours to get one and got the run around from dispatch that they couldn't find a driver to out to the burbs. Weather was fine & it was 7pm on a Tuesday, how busy can they be??
If I could give it a zero, I would. They’re extremely unreliable. If you need to come from an appointment, you’re better off walking. It’s a non snowy day, with not one inch of snow in sight, and they still managed to be more than an hour late for pickup. I missed class, I’m tired and a good 30 minutes away from school. You call them, and the wait time adds on. 18 minutes to 27 minutes to 35 minutes, and they told me he’s coming. Blue and white is such a bad taxi company it should just close its doors really.
My small coach clutch fell out of my purse while getting out after being in a taxi one night. Not only did they contact me to let me know they had it, but everything was still there, down to the dollar! Proof good people still exist!
I was very much pleased with the service I received from my driver in car #3933! Captain Ahmed was awesome!
They have not shown up and caused me to miss several appointments...at least 3 in the last 6 weeks. The last time they said they were shirt staffed because drivers did not show up due to the end of the Ramadan fast. I was not contacted to be informed that my driver may be late or not show up at all. I booked the ride a few days ahead of time through my insurance. I think the insurance companies that have a contract with them should rethink using this company. The time before last they sent a taxi to the wrong address in Minneapolis 2 times while I was waiting in Hastings to be picked up. The drivers are generally rude, the cars are dirty and often smell strongly of body odor and smoked fish. I have had 1 great experience with a dispatcher that was able to get a cab sent out after a mix up on their part, however, I went from Hastings to Norrhfield and was 25 minutes late so the provider wouldn't see me. Generally the female dispatchers that I have spoken to are not helpful and act like they don't care if you use their service or not. I am no longer using this company and informed my insurance company about the poor service as well
Taxi drivers are good, no issues with them. It's their headquarters. I get medical rides through insurance and normally go back home but once or twice a week I have my ride set up to go to a different address, either school or work, but when I call to get that ride, they don't have that address, just my home address. This has happened multiple times(10+ times) and it's the taxi companies fault, not my insurance who sent them the addresses. Everytime they force me to call my insurance to fix it, and when I call my insurance, they let me know that the address I'm requesting is the correct one they've sent over already, and it's the taxi companies issue.
Well today it happened again, I was supposed to go to work. Except it's also Saturday so insurance isn't open. And what do you know, the same thing happens. They have the wrong address and can't do anything about it. So I was forced to just go home and then find my own way to work which made me super late
One of your drives ran into my lane and pushed me up onto the sidewalk. Sounds like they need better training on how to drive
Can 3329 was absolutely filthy! We need to start standing up for our right to be provided with clean and safe transportation! I'm contacting the health department!
The driver, Mohamed, was so friendly and kind. It was a pleasure to see him this morning, which started out pretty tough. Thank you for consistently great service.
Diver was very courteous. Drove very safe and vehicles was very clean. I will a returning customer most definitely
Not 5 stars because they occasionally miss appointments. Otherwise they are fast and mostly friendly. My driver Dalila, was great, she arrived fast, had a clean car, and was friendly.
I was a little late waking up but my cab driver got me to work on time. The cab was nice and clean and my driver was great! Thank you.
I would recommend blue and white or any of their sister companies before I recommended Airport Taxi or what is now transportation plus or any other ride service or ride-sharing company I say this simply because they are always on time and 90 percent of the time and you will get a good cab driver that knows the roads and drives appropriately
Just got done riding with Kim cab #3278, what a great driver. Very friendly and personable. An excellent driver who knows the roads well. I only wish that blue and white would give her a newer, better looking and performing vehicle.
The driver of 3201 is absolutely excellent! Normally I would give 4 stars because of most drivers not driving in winter. Because of this particular driver, I'm giving it a 5. He's extremely respectful and a great driver. Wish I could have him all the time!
Captain Muhammad was a blast to ride with, gave some much needed laughs, and was holding a conversation the entire ride, also want to thank blue and white for providing a last minute medical ride home, most companies turn down same day rides, thanks skipper, will definitely use service again, also driver explained other cabbies ain't rude or anti social just not fluent in English. Props to these guys out here providing excellent service to support they families will recommend you to other good day
I had the best experience with my driver today! I appreciate his hard work of 30 years driving!! More people need to recognize this and let them know how much they help us in our day to Day lives!! Thank you!
Excellent service. Dispatcher was very professional & gave me a highly accurate estimate of cabs arrival time. Driver (Captain Abdihakim-- cab 1639) was excellent & very pleasant conversationalist. I highly recommend this taxi company.
Great customer service. The fact you can see right where your cab is from the time you get a text saying they are on there way till you watch them pull down your street. Always on time. Very safe, reliable driver's!
I've now used Blue and White for several trips to the airport, much more reliable than Uber for catching early morning flights in my experience. Drivers are always friendly and I really appreciate the service's text alerts. Blue and White is now my go-to taxi service in the Twin Cities!
The vast majority of their drivers are fresh off-the-plane Africans who neither speak nor read English fluently. They simply ignore any special pickup instructions (side door, back gate, etc) and leave swiftly if they cannot immediately locate their passenger. They are habitually lazy, never offering to get a door or a bag, even if you are disabled and many of them regularly use the phone while driving.
On the other hand, my experiences with US-born, native English speaking drivers has been excellent every time. But they are few and far between, and your chances of getting one is almost nil. Find another company.
This taxi driver loves life and loves his job and you can hear it in his voice as he’s talking to you. He says he’s been doing this for 18 years. He visited with me like he had known me a whole decade. By the time I got out of his vehicle, I was in tears. Thank you for making me feel important. 5++++ stars. I don’t know what your name is but I’ll never forget ya!
So far I am more satisfied with using Blue and White Taxi they're more polite and more importantly they are very professional when I have used their company. For me when riding in their Taxi's so far non of my driver's have been distracted because of being in their phones or from being in social media or even just messing around on the tablet for bidding on pick-ups, but if was in one of the other "rival" companies vehicles the drive is ALWAYS on the phone or texting or being very rude with their language used towards other drives on the road and my biggest scare and/concern is their SPEEDING and constantly swerving in and out of traffic..
Basically I FEEL SAFE WITH BLUE AND WHITE TAXI!!!!
My driver for two rides today was Ahmed. Polite, very kind, and a very engaging conversationalist. Very passionate about his convictions. I really hope to see him again. We had a great talk.
Today's cab driver was great! Muhammad arrived promptly at 6:15 am and waited patiently for me until 6:36 am. The vehicle was clean, transportation was quick & he was professional. His driving was also good (besides his high beam being turned on). Will get a return ride and review again!
KELLY WAS PROBABLY THE NICEST SWEETEST CAB DRIVER IVE HAD IN MY WHOLE 47YRS. WHAT A SWEET LADY! SHE WIPED DOWN EVERYTHING BEFORE I GOT IN AND THANKED ME FOR WEARING MY MASK. SHE IS A CLASS ACT!
Good company for the most part.. I’m just posting a review for cab driver 3193 Ahmed, he is a very good driver, professional, has a clean van and is very very nice!
Found! A really good taxi company after my old one dissapeared. Very professional web site, solid booking service so I can arrange transportation far in advance. Notification and car tracking on dispatch. Call from driver. Arrived 15 min early. Inexpensive, plenty of room for a 30% tip.
The manager at Blue & White contacted me immediately after I posted my review. He was very nice and cleared up the matter immediately.
I have received my refund!
I updated from 1 star to 4 stars.
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I had no problem with the taxi or driver. The cab arrived promptly and got me to my location on time—with a lot of help from me with directions.
My problem is with the company!
I placed the order online and paid for the service. When I got to my destination, the driver couldn’t find my payment. I showed him the receipt in my email, and he told me to go ahead and get out and he would call the office. When I had finished my business, he was waiting for me outside and had me talk to a dispatcher. She said there was a mix up, that two drivers had been sent to pick my up, and they canceled my order when the second driver couldn’t pick me up.
I had to pay the driver that actually drove me because my online order/payment had been canceled by the second driver. I was told that my online payment would be refunded. It is now 5 days later, and my account has NOT been credited so I paid twice for my trip!
Drivers have taped up plastic sheilds for COVID, and took the time to make sure the central peice of plastic is clear so you can see them.
They are all very professional as well, in my experience.
My driver did not have a mask on. Today there is a heat advisory & the driver will not turn on the AC. Which would not reach me anyways due to a plastic sheet taped up behind the front seats due to vivid 19. I am glad for the precautions but I am prone to heat stroke & rolling the windows down it is still hot inside the car. I called blue & white & they told me their drivers are not allowed to turn on the AC. So if my next medical ride is a van, and the windows do not roll down in the back, I'm to have to ride 30 mind in a hot van on a heat advisory day?
I usually chose blue and white Taxi when my insurance asked who I wanted to be picked up by and boy was that a mistake. I’ve had a ride with them 3 times and had to cancel 2 of 3 appointments. They are ALWAYS late. Today they were 40 minutes late. My ride was suppose to arrive at 9:45am, my appointment was at 10:30 am and they arrived at 10:29 am. I’m definitely never choosing blue and white taxi again. If you as a customer need to be somewhere on time, choose any other service. Never again!
Book them on more than one occasion for my clinic appointments and almost every time I’m late or had to reschedule my appointment as I had to do again today. Will not be using this company anymore.
My experience with blue & white some time it's good some time it's bad. It depends on the
dispatch how well their do the job if the dispatcher activate your ride early then you will get a early ride. Some time the dispatcher
Mike Miller was an exceptional driver. We had good conversation and he had me grinning from ear to ear. I wish we had more driver's like him.. Thank you Mike for the ride and humor.
He was a nice guy & got me to my appt on time but it's hard to understand him. The 2nd driver was also polite but his cab needed cleaning. I was unaware that I needed to answer a phone call in order for the cab to get here on time. Luckily, I called dispatch & let them know my phone doesnt let me know when I get calls very often. I also have a hard time hearing, asked that they text me for future appt. & she was very nice about it. My driver's were both polite & made good use of time.
Some of the driver's iv been on W/Blue & White have been talking on the phone to other ppl that were personal calls, & Also from the company it self. Some driver's we're even on the phone w/there ear peace or by the car stereo. I was told that no-body from your company were not supposed to be on the phone period while driving w/a client or customer.. I'm Just saying is all lol.. :-) Otherwise I have no complaints of your company or your driver's...
I feel like at times that the driver's should wait for at least 10 or more mins till the client or customer is able to catch the ride from the taxi, Especially if they aren't yet home or whatever.. Just saying..