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How would you rate Smoothie Express?
Lovely establishment, great service but I'm a little reluctant to go as often as I would like. The prices a bit pricey compared to my other smoothie spot with size to price ratio. But I've had green mile & chicken Caesar wrap & they were good. I'm now began so I shall be trying they're plant based burger soon. (The only vegan food item I've seen)
This place is a joke. Came here for an egg white breakfast and a smoothie and they didn't have any eggs or produce. I used to like coming here but management is so poor. Sad to see a business with so much potential be managed so poorly. Needless to say I went elsewhere for breakfast (Another broken egg cafe) and will probably never waste my time or gas like that again.
This was one of my favorite places but lately their service has gone down. Everytime I go there now it takes really long for me to get my order. I believe this is a cause of being understaffed. Each time I have been there is only one person in the whole store. How is this person supposed to make my order when other people walk in and place an order. PLEASE GET MORE staff. Your service level is diminishing due to this.
They're grilled chicken panini is amazing. I'm a gym guru myself and I'm so glad this opened near my job. Also love that the staff is knowledged on what they serve.
Everything Daija Starr said.. This place is great!
Smoothies are good. Wrap I had was pretty good. I feel this place needs a little professional intervention though. For example, the long 10 - 15 min wait for a wrap. The operational aspect is missing something. Too much glitter in the decor. I don't think I'll go back.
Used to love this place on my lunch break, but management and employees became to rude when a lot of customers started coming in! Not only is the food there so expensive (a smoothie and a wrap is about 15-16$) but they take forever to get your order ready! The attitude they give is out of this world! So I'll stick to power smoothie!
I love this place, but was pretty disappointed tonight. Online shows that they were opened till 9pm. Got there at 7:34 and they were closed. Sign on the door says the close at 7:30 and of course they didn't let us in. Update your business hours online. I don't live down the street, this was a waste of time. Fix it
I always go 4 smooth operator
I love their smoothies and AcaI bowl. Their wraps are also good.
Food is good. A little pricey for what you get. Have to wait a little while for the food, but at least it's made fresh
The smoothies are delicious. They offer food here as well.
Just went in today for the first time with my girlfriend as we just moved in across the street. We got their lunch special and a Salmon Salad and it was awesome! Would definitely recommend to try if you're by the area.
Love this place. Very clean. Food is GREAT! Customer service is spot on. I'm becoming a regular here.
Amazing place for smoothies and healthy food options. The service is consistently pleasant and their smoothies are delicious.
I like the choices they offer as an alternative to smoothie king or Jumba juice. Their service is pretty good to
Expensive small sized smoothies. Can get large size at smoothie king for cheaper
Fast, Great tasting smoothies would suggest going here.
The smoothie and açaí bowl was ok..... however... my entire eating experience was enhanced by the employee arguing and cursing over the phone.
A lady came in asking for her “detox”. She said the manager owed her one. The employee had no clue what she was talking about. She made our food and then called her manager. The employee was not happy with that call. That’s when she decided to contact another employee (I think) and opened the conversation with “let me tell you about your f****ng boss.” She went on and on and I’m sure she kept going after I left.
Rude, nasty, unprofessional and loud. I like cute places like this that are not run by a big chain... but for the price and experience...I’ll just keep going to Smoothie King.
Now I know that they have a lot to work on because the wait is sometimes longer than it should be but I think that with the right improvements they can really do exceptional work. I go every now and again and I am always pleased with the food. My favorites are the black bean burger, tuna panini, salmon salad, and smoked fish salad. A lot of people are saying that it is pricey but I believe that the price to portion ratio is where it needs to be. Running a business and having to cover costs while making a profit is not easy so I understand the pricing. And eating healthy has bever been cheap...so I don't understand the price complaints but anways the food is tasty stuff!
Love the food. Service Is great. I can't stop going back
Nice, healthy food, delicious, nutritious smoothies and worked by people of color .
Food is great but service is pretty terrible.
Service is horrible. You will literally wait a half hour for just a wrap and smoothie. Plus they never get the order right which is why you need to repeat your exact order several times to ensure it is accurate. I’m done with going to this establishment
Great tasting smoothies and food .My favs are veggie/t urkey burger, green mile smoothie. I am a regular here . However,.They do need to work on time management with orders .
The door says that you are open at 7.30 a.m., it is now 10 a.m. and you are still closed? That's over an hour late. You can't run business like that, sorry.
I went in on a Thursday afternoon and asked for a particular smoothie, I knw they make. The dark skinned, obese lady was very rude, didn’t speak when I ordered tried to charge me $8.70 for a 6$ smoothie and on top of that she wiped her nose with her hand!
Will never catch me there again ! Zero stars.
**In response, to the “the owners response” **
My review is 100% correct! I am not posting false statements, give me a break! I have no reason to lie. I went in on a Thursday like I mentioned, I didn’t specify an actual date so how could you know what date to even search for a video recording? Again, my experience there was horrible! Did the cashier speak to me upon my order?No. Did she make any recommendations? No. Did she smile ? No. Was she polite? No! When I asked her about a particular smoothie upon ordering, she looked at me disgusted to even be there! I wasn’t even rude to her; not once! Why did this review receive two thumbs up already? Ask yourself owner? Because people agree. You’re simply trying to cover your end, because you know very well the customer is always right. So I highly suggest you properly train your staff so this won’t happen in the future. It’s all about customer service period !
Overpriced, watered down smoothies. I mean, give people what they're paying for! $9 on flavored ice water smh
The food is good. I haven't been disappointed yet in the food but you could improve on your customer service. The lady that always answer the phone is not friendly at all. OH PLEASE UPDATE YOUR STORE HOURS. It shows it opens at 9am. I get there at 930 to order and it is still closed.
Get smoothies, we stopped in on a google recommendation & were very pleased. All 5 of our smoothies were flavorful and the server was friendly and patient.
BEST SMOOTHIES AND HEALTHY GRUB IN BROWARD!!! Legit delicious. Staff is awesome, friendly and fast, smoothies have no added sugar and there are many vegan options. Food is dope, healthy but so much flavor and never tastes or looks pre-made/reheated. And the prices are fair for what you’re getting. I recommend everything, you can’t go wrong.
Healthy selections unlike Power Smoothie. They use natural ingredients for smoothies and don't add sugar in them unless you ask for it. They are vegan friendly.
The food is made to order, so you won't get the food fast as with a fast food place. I mean they are cooking real food and not fake meat like Mcdonald's or using precooked food like most places that throw them in microwaves.
My only pet peeve is getting the wrong smoothie a few times or not getting the add ins I paid for.
The Green Mile smoothie and grilled chicken wrap are the best! They make their smoothies with love and great taste
The food is not bad. I am not impressed there is not a larger variety of smoothies to choose from. There is no list catering to the low carb etc just a bunch of fruits . I tried to salmon salad it was good but not worth 12.95 the piece of salmon was extremly small. The gentlemen who served me needs additional training on customer service and taking orders . I probably will never go back only went for the convenience of it being right next to my gym.
The best smoothies in South Florida hands down. The bulk me up is my favorite, ask them to upsize it $4 extra. The owners are super nice, they have a new place opened and Pembroke Pines next to a gym. Not only are the smoothies good, but the wraps are superb, especially the chicken Caesar spicy wrap. When you call ahead to order, all they need is 5 minutes and when you show up it's ready to be picked up. I've been a fan of this place since the first open and experience it's growing pains with them. Now they are in the league by themselves and they are doing great. The smoothies are just fantastic, very filling, nice different options of a sore size goes. The wraps are delicious as well as the other food items.
This was one of the best smoothies I've had! I had the strawberry colada and added banana. It was very refreshing and not too sweet. The place was clean and set up nicely. The man who took the order was very friendly and professional. I can't wait to go back.
I've been coming here since my granddaughter recommend a year ago and the new girl in front has the best customer service I've seen thus far ! Great job
I came here last night after my work out. I usually come during my lunch hour but, I was craving a smoothie. My smoothie’s consistency was perfect and my turkey burger wrap was flavorful and delicious (make sure to get it with egg, thank me later).My friend ordered the mahi panini and thoroughly enjoyed it. I’m glad I was able to introduce her to my favorite smoothie shop. Staff and owner are very attentive and always remember me and my boyfriend. It always feels good to know you’re not just a number. I would recommend this place to anyone trying to eat healthily, deliciously and affordably.
First time at smoothie express. Amazing experience !!
Jazz, thank you for your world class costumer Service. Smoothies are amazing and Caesar wraps are great!!!
***Note to management. Please add an option to tip using credit card.
This is my very first visit here. The business is very clean. The owners greeted me as I entered the door. I had the turkey burger and it was "delish". I love peanut butter, and my peanut butter insane was perfect. My wait time was very short. I will definitely be returning!!!!
Such great smoothies!!! The "Green Mile" smoothie is my favorite!!! HIGHLY recommend.
Love their smoothies and their service. Only one girl working the lunch shift today but she's doing her best!!
The smoothies are delicious most of the time but other times it’s watery the food is okay
Had a bk Mello it was really good!! The island girl was very friendly to the point she made me buy a salmon salad! Great place! Very clean! Great customer service
I've been supporting this business for years and its always something. However, because I like to Support black owned business It's a lot of things I over look. I'm not going to address any issues that has happen prior years, I'm 'going to focus on one this year and end of December 2018. In the morning I take my son to school and drive from 193rd and 441 to your location next to 24 hr. fitness to start off my morning, and for some reason on more than 2 occasions the store is not open the listed time on Google maps which is 9:00 a.m; because of this Today I even waited in my car for 10 extra mins before I got out my car. This last time this happen about a week ago. I was advised by the young lady that the other location is open. So I went to the other location. I'm A very understand person and things happen; I've ran a smoothie business for 3+ years. So I drive to the other location, and it's now 10 something in the morning and the door is locked! smh I've even risked being late one afternoon for work around 5pm to drive to the location next to 24hr fitness, and find a note on the door. Bad enough I over look the mediocre customer service and the inconstancy in the taste of the smoothies among employees. This brand has so much potential the food is good, The smoothies good even the house dressing I'm to pay extra for just to have in my refrigerator. But with this lack of professionalism and inconsistency with store hours, smoothies and customer service, I'm done with trying.
customer service is to die for not to mention my personalize smoothie and Floridian Salad with jumbo shrimp. The young lady of whom I believe is the owner makes it her personal business for every customer to leave happy. Can never remember the Chef's name but she started my love for Smoothie Express!
Amazing food and smoothies... They don't open on time. It's 10:03 am, no one is answering the phone.. This is why it's hard to continue to support black business. Get it together..
Ghetto people giving the usual ghetto service. I’ve called SEVERAL times in advance to make an order, just to get there and nothing has been made or even started. I’m only giving 2 Stars because the smoothies are actually really good but you guys need better customer service.
Tried a lot of smoothie places and this is one of the best. They use real fresh fruit and not a mix or mush and taste I'd great.
The Green Mile Smoothie was delicious. It was very busy around 11 on a Wednesday. Would love to try more.
Fresh, organic, real fruit smoothies. Innovative flavors. The smoked fish wrap was amazing. Fresh, flavorful and fulfilling. Held me down all day.
This place is a little hidden Gem, The Bulk me up Smoothie is Delicious, I would return here. Is nice and Clean and Cool.
The food is fresh and delicious and the smoothies are bomb! Customer service is good as well.
Family just ordered several smoothies and wraps. Everyone was satisfied, which is hard to do! - Carla Bryan-Sheard, Realtor
Great food, and awesome customer service. The owner is really accommodating and extremely friendly.
The turkey burger is the best I’ve ever had!
Today was my 1st time having a smoothie here it was delicious! Excellent customer service and we will definitely be back!
Great food and service!!! Try the Green Mile smoothie and spicy chicken wrap for lunch you won’t be disappointed!!!
Having a fresh press juice right now. Its very good and the customer service was too.
Honestly, best spot for lunch! I ordered their Ceasar chicken wrap lunch combo which includes any smoothie of your choice & the delivery fee is literally...read this and 64 more