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How would you rate Buffalo Wild Wings?
Horrible service...who gives ice tea with no ice? Please know the difference between sweet n low and splenda (pink or yellow)... 😝😝😝
Food Is ok. Wait time not bad. They do need to get better servers. Host sat my party, it took a good 5-6 minutes for the server to come ask what we wanted to drink. Not only that she didn't even say her name or if we had any questions about the menu. we placed our order we got two out of three items it took 15 minutes after we received the other food to get the last item . We needed refills she was no where to be found. We asked another two servers for refills napkins and our check. horrible service! It's so close to my house and I hate to drive to Rowland heights just for wings but they have awesome servers there!
Very bad experience . Was my first time there with a group of friends & we waited 20 minutes to get asked what we wanted to order then our main waitress left and they forgot to tell us , took them 45 minutes to give us our food!!! They got my order wrong , gave my friend a large instead of snack size , other friend didn't receive her mozzarella sticks until we told them they had forgot them!! Didn't check up on us to see for refills or napkins or anything! Told them about what happened said they'd discount it and they didn't do it at all. Not only that they took forever to give us our money back . Worst BWW ever.
Always a great time here. Staff has always been very friendly.
Happy hour is pretty good and the staff is checking on you periodically. I like that.
This is my 1st bad experience here. 1/2 of the order was wrong and the waitress made an attempt to correct it but as we know ordering their takes 30 minutes or more to get your food and this is at 3 p.m. also it wasn't crowded. I was finished my meal and that was 30 minutes and I asked the waitress where was the corrected part of the order? she said I'll go check and I immediately told her well it's time for us to leave. And in an irritated voice she said what do you want me to do? I asked her to take them meal off of my order. She was very irritated and it took another 40 minutes to get my bill including me paying. If I wasn't with my wife I would have just walked out and not paid it all....
This is one of the best bars in CA for good, blue collar, eating and drinking. The bartender (Dom I think?) is a great dude and pours you a beer quickly. They have several TVs and they even put on the Sacramento Kings for me (which no one else cared about). If you haven't been, swing by on a Monday for 50 cent wings. They have about 20 flavors and the guy cooking them takes real pride in his wings. Bars like this are becoming rare in SF so support them when you can.
Service was friendly. That's about it. Wings tasted like they had been sitting at the window. I ordered a beer that i never got and nearly got charged for it. Order was inaccurate. Food came at different times and took well over 30 min to get it. Mind you; it was slow. But boy were they fast to bring my bill.
I have been looking for a good barbeque joint since moving from Los Angeles last year. This is the original real deal! I took my girlfriends here and they were also impressed! We shared tacos, pulled pork, and the beef ribs! Oh and I got fries too. It was a reminder of home and what I grew up on so I will be coming back for more this weekend!
Horrible Service.! Never Complain About This Place, But This Time Was Extremly Bad.! 1 Hour Of Waiting For My Food.! Our Waitress Was & Looked Out Of It. Then We Spoke To A Guy (Seem Like The Manager) Didnt Seem To Be Concerned.! They Didnt Even Offer Discount For The Wait. Just Got Our Drinks & Thats All.! No Food.!!!
I Wouldnt Recommend This Place At All.!!
Their Either RACIST Or Something...
I placed a phone order as I always do I've never had an issue until today. The person who took my phone order was extremely rude. Asked for her name so that I can address the issue with manager when picking up. When I arrived an hour later my order was not ready and then I was informed it was given away. Then I proceeded to ask for a manager , I waited for my order for about 30 minutes. Then when the manager came to speak with me I told her about the rude and in professional person with 0 customer service who's name is "Jojo" but when I called she said her name was "Asia". Obviously I could tell the difference in voices manager said it was also Jojo who accidentally gave my order away. The very nice manager Linda apologized and said issue will be address with employee. As well as nicely giving me an 80%discount.
Eh, it was OK. I have been to better locations. The service is average, but the wings are great as always. We will keep trying other locations.
Well first off The Hour wait to be seated was totally redicules... The restrooms were filthy.. and The Disrespectful Staff allowing People to Smoke in the same room where Children are having their Meals..
This place is horrible!!! Don't take the time to place your order on line. I had to wait for the online order to be prepared. While in the waiting area, one staff leaped through the air at another employee in play. The over cooked boneless teriyaki tasted somewhat like bar bq. The Thirty-fifth Weck sandwich advertising tender sirloin, IT IS NOT, it was very dry it was horrible.
Worst experience at a bbw.. wings and fries were stale and hard. Took them an hour to get my order..
We were here for 50 minutes at the bar section and didn't get served once. We spoke to "manager" that works the entrance and all he said was I apologize but we will look into it. 5 groups came after us and they were all served before us. We even asked one of the waiter twice that we didn't get served and she just said, " oh sorry, that's your waiter over there." The worst service/ experience and worst BWW place. I'm willing the bet this is the worst BWW out of all of them.
Great environment to watch important games. Bar had good customer service and food was satisfying
Typical "B-dub's" flare, right in the heart of L.A.'s Black-American community.
Gotta love it!
The question is. When are they going to have a good Manager in this location! Customer services is the worst!! That said 20 minutes to pick up order. Means 1 hour. Now if you eat there have to wait to be sit it and then 45 to 1 hour for your food. My husband loves this food but I can't believe after 3 years still same crappy services. If you not really hungry come here and wait for your food.
Terrible experience.. they brought out old crusty artichoke dip look liked it had been sitting for a couple days. I asked for some fresh dip they re heated it and stirred that old hard stuff. No thank you. I didn't even eat I paid for my drinks and left, Sat there for two hours waiting on wings, that i never did get smh. Employees were basically on the clock hanging out. Service and food were both horrible. They should really get new management. This place is a disgrace.
Very slow service, they say food will be ready in 20. Takes them 1 hour to take out.
Highly recommend to go to a different place to eat
Go here for my birthday. The food is always good and the staff is friendly.
Great service provided by Jocelyn, she made sure our cups were never empty and our food arrived in a timely manner. Food was great. Even my picky eaters ate all their food. Definitely coming back.
I went once. It was 💩💩💩 (poop emoji just in case you’re reading on an Obama phone). Service sucked. Waited forever. And for a place that commonly has such long wait times to be seated. You’d think they’d have a better waiting area. We had to stand next to the counter and squeeze between the waiters coming out and the idiot behind the desk. Our waiter left us and once point. They were trying to find him and just said forget it. (So no tip for you mayne). Our chicken was over cooked. We never got water we asked for.
I’ve been to this location twice only because it’s the closest to me, both of the times I ordered on the phone I had a girl who took my order and she just sounded lazy like she didn’t wanna be there, you go to other locations and they sound enthusiastic.. you get there and there’s nobody at the cash register they took about 10 mins to come back out from the kitchen and when the girls came out they were talking awful just throwing bad words around. The employees are supposed to sound professional they shouldn’t be cussing in front of customers.. lastly our boneless wings hardly had any sauce on it, didn’t even look appetizing...
The menu is a bit difficult to understand and it limit your choices. The food took a long time to get. I waited over forty five minutes for simple wings and fries. Another customer canceled their orders and left while I was there. I didn't know that they did not have what I wanted until they gave me a partial order. The service has a lot to improve upon.
Cool atmosphere. Sometimes the service can be a bit slow. However, they have never gotten my order wrong.
Wow! They had a soccer match on and still had 3 people on staff; honestly felt like none. Twenty minutes and finally our drinks. But no, she couldn't take our orders at this moment. Some 10 minutes later, started taking our orders and then without any reason at all, she swiftly leaves before taking everyone's order. Finally comes back after another 10 minutes and complete the orders. Wait. Wait. Wait. Wait. Wait. An hour goes by since we sat down and still no food. I understand it can be busy, but wow.
Nice employees. But if you want your food well done. You may need to go somewhere else. I was there 30 minutes food was soft .very disappointed.
Buffalo Wild Wings is great. Love their mango habanero wings. The place gets real busy on special days when there is live sporting event.
This location offered great service and the food and drinks were just as Amazing as my server.... I will definitely be returning to this location
I had a great time my server was Amazing as was the food!!! Great place to come watch sports (they have a few Big Screens throughout) drink eat and have a good time with friends or alone.
This has to be about the worst service I've ever had. The waitresses ignore your request for sauces, how can you go to Buffalo Wild Wings and not dip your wings? I asked several employees and was rudely brushed off. By the time someone said oh you never got the sauce I was literally done eating and asked for my check. Buffalo Wild Wings is usually a delight, but I tried a new location in the hood, and apparently I had Hood people serving me that literally don't care. You guys totally suck and do you need an entire new staff except for the hostess at the front who was a sweetheart.
Great food, we enjoy late happy hour all the time but they always always screw up our bill so we always end up complaining with the manager because they always bring us the wrong beer size. I honestly think they do it in purpose to make you pony up and make sure you spend on beer outside of the happy hour menu. Sometimes the music is just way too loud and have to scream across the room to have a conversation. Lastly, the food ordering is quick but expect at least 45 of a wait time for the actual food its annoying ass hell
Every time I come in the staff is on the move, seating guests, serving food or helping. I don't wait more then 15 mins for a table . The staff is friendly and always making sure we good. My go to spot for wings hands down 🤘
Horrible experience. It took about 20 minutes for someone to take our drinks.. food was okay but the service is so bad. Staff acts like they do not want to work... they ignore customers... the only good thing is their hostess. We even witness staff arguing with staff over taking long breaks🤦♀️.
With all wing stops make sure to order ahead! Online works great! This location is a bit small and parking lot also very busy.
My boyfriend and I liked this particular location. He likes his wings extra crispy. Knows the cooking time down to the second. The waitress was very nice and accommodating. We enjoyed the music that was played and it was not to overpowering. You could still carry on a conversation.
I am very disappointed, my entire order was completely incorrect. And all the manager did was comp us for 1 meals. I feel she should've comp'd the entire order. But its cool I just won't ever come back to this location.
Awesome service.. Terrence.. your an Amazing person thank you for you deals. ... awesome person..give him a raise ..
The food was good after waiting well over a half hour. Had to look for the waitress to get a fork and had to find sugar on my own. Terrible service.
i just found and it is my neighborhood,i'm happy to adding the place my one of favorite place.
its good first time order is combo with honey wing and big waffle!love them both yummy and good portion
My server, Ms. Krishna was really nice. She made sure everything was great for me. The restaurant was clean and the staff is very polite. The day time manager walked and talked each guess in the restaurant. Thank you for a great experience.
Wings were good, the wait for our wings was about an hour. A little too much for my liking. Waitress charged us a "mandatory" 18% tip. Was charged about 15 bucks more than I should have. When i asked about it the waitress became very rude and said it was automatic and there was nothing she could do about it. Id go to another bdubs if i was you. Shady business tactics
This place was good till yesterday I experienced bad service, I always come to this location and I always have good experience.
At night time at 9:30pm stop with my friends and when in to the bar table and wait about 15 min to get service and no one came to ask if we need it service and the one couple came in after us in the server serve them first without knowing that we were there first I came up to her and ask her why would she do that and she said oh I did not see you guys I will take care of you as soon as I finish with them I was like no that's not fair I've been waiting here about 15 minutes and nobody has come to ask if we needed help she didn't care I went up to the manager and tell him where there was a problem he didn't care either I was so disappointed I come here about three to four times a week now I went to TGI Fridays and the service was really great and professional this place lost a good customer.
Place was chill, but seemed like the server was not to attentive to their tables. Having been a server for two years I can tell when someone's on their job or not... But other than later food and drinks it was cool.
When you come at night for happy hour, be prepared to wait for your order to come. The service is good, nothing special but everytime I come here I enjoy myself. The chicken quesadilla is bomb!
The staff were mostly young. They seem to not have enough people on hand working as it seemed as if they were getting every order ready so slowly. I came for a pickup for one item and it took over 30 minutes to receive this item. The worker I told completely forgot. Only got my item because what seemed to be the manager came over and asked if I had been helped. I finally get my item that was probably sitting there for 15 minutes ago.
Not enough servers for Friday night crowd. Management needs to retrain staff that was present. Whitley's unwillingness to stop cleaning glassware and take drink order for us after an hour long wait at bar was ridiculous. And bad attitude of server with blue streaks in her hair was awful. If they didn't want our patronage, why not just ask us to leave. Too much competition in this area to be dining here with irritable staff. Unless you want pathetic experience... Stay away! Take your business elsewhere!
The atmosphere is really good the music makes it festive, all the screen is great for that sports fan. The services was good but waitress keep an out on the table when they say check please don't take to long to come back. We ready to go!
$3.19 for 3 ounces of coleslaw??? Halfway through my meal before I got silverware. Only got 1 drink with 30 minutes of happy hour because the staff is distracted somehow. There was no more than 30 people eating in the restaurant at the time. Menu and sales signs for a flavor of chicken wing they did not have anymore????
The wings are amazing - have a little crisp on the outside with a perfect amount of sauce on top. And the waffle...fluffy and soft. I put white chocolate syrup and butter to top it off.
I like Buffalo Wild Wings but I am not a big fan of this location. Services has been slow both times I've visited. When I ordered the Supreme Nachos, there was barely any meat. The food looked like they just threw it together and did not care about the quality. They also messed up my order so I had to wait 15 more mins for them to make what was missing. I rather spend my money else where
This buffalo wild wings is the one with the worst service, very lazy people , the music was horrible.
We got with my friends the boneless , they were all super cold , and they barely put carrots and celery, drinks from the bar was just ok , fountain drinks was just water (sparkling water with no flavor )
There are more buffalo's so just go to another one , skip this one .
The food was great! We ordered the shrimp burger and veggie burger with a side of regular fries and sweet potato fries. The sweet potato fries are tempura fried- best I've ever had! We went on a Monday and the place was pretty empty, only two other customers were there. The service made the whole experience great! Zak was hilarious and had the best playlist on making the vibe that much better.
Honestly, I have never been to a more worse restaurant, than this place. When I sat down for food it took 15 mins for the server to come over and take my order. Then proceeded to NEVER COME BACK TO THE TABLE. Not for another glass of water, silverware, condiments absolutely NOT. In total I spent the better part of an hour just trying to find answers coming extremely close to just walking out because of the lack of acknowledgement. All before the same waiter comes back and in so many words throwing the check on the table. My recommendation is just to go to some McDonald's at 3am because that would be an improvement on this place!
Terrible experience. Waited 30 minutes for my drink. They took even longer with the food. It was cold by the time we got it. Half our food was missing. Took another 20 minutes to get the rest. Our server went on lunch and we never saw the person covering except when we were finally able to flag her down for the check. Then she took another 15 minutes to just come back for it. It was not a busy night. All the manager did was shoot us a thumbs up. Horrible place and service. Several people that showed up after us got their food first.
This place is AMAZING: 11 flavors (from mildest to spiciest), which all are actually _flavors_ in the first place, you know what I mean here :), legit fries, veggies, and the soda machine with tons of drink combinations (yes, that one famous Coke's). Extremely recommended for wing lovers :)
I ordered wings for pick up. On that particular Tuesday it was buy one get one so I got 2 extra flavors for free! Great place for dine in as well. Nice atmosphere and friendly staff.
Ellie was great with a knowledge of the menu and a great attitude and always a smile. My first time there, so I'll be back. Plus all the great games on the huge screen monitors.
We got there just before crowd. Team was a little short. Bathroom needed major attention. Dry wings were a little over done. Buffalo chips were good. Service was with a smile. Supervisor on duty was everywhere. Earned her tip.
Nicest owner! Yummy meaty hot wings. He makes them FRESH by the order-- and the waffles-- are heavenly-- with the ginger syrup. Great place to pick up gifts for friends who love Buffalo Wild Wings. There's a couple of tables where you can eat inside. I'll definitely order their wing platters next time I host an event-- great deal. Will definitely return for wings craving!
I like Buffalo wild wings because it's consistent. Wings are always good. Beer is always good. Atmosphere is chill... Everytime
This Place is Great to hang out watch the games. Hidden Gem Late Night Happy Hour 10:00 - 12:00. 3.00 to 4:00 beers, shots from 3 - 5 dollars. 2 sliders an fries for 5.00
Great Service stay open all the way til 12:00
They got other food deals during this time as well. Plus not a lot of people not there during
this time. Might change after this post!!! Lol
1. It smelled, I would be safe to say they haven't updated this place since it was built
2. They had no batter to do chicken tenders or chicken sandwiches.
3. They ran out of Cole slaw
4. My chicken wings COLD..
I use to hate this place because I mistakenly would go at busy hours but recently I've been going there for happy hour and the experience has been enjoyable. The happy hour deals are AWESOME.
Horrible. The atmosphere was abhorrent, the food was mediocre. Long story but I had a horrible experience and the manager “invited me to come back in”. We ordered what we wanted yet the manager only credited the amount of the other from the previous visit. How ridiculous. Go elsewhere for better wings and and experience. I will add that our server was fantastic and one of the bidders, Jacob was a Rockstar.
Probably one of the best places for wings in the city. The red rooster wings and hot buffalo were sooooo good! I can't wait to go back and try the other styles that they offer.
Great place but worst service. You have to ask for the food since you arrive and you have to wait more than 30 min for wings. It is very disappointing.
We waited 45 minutes to get seated. Plus an hour to get our food. Bottom line is that it seem like our waiter was cooking our order. Will never come back to this place.
Waited 20 minutes for service. That is not exaggerated.
The place was not crowded, the staff was not short handed. No one even made eye contact. Wait staff’s body language was very obviously avoiding our general direction.
Didn’t even place an order. Will not be coming back.
Waited for a long time, at least 15-20 minutes. Staffs weren’t busy and we came at an off hour time, and were very obviously avoiding the table.
No greets, no water, didn’t even get a chance to order. Many other people who were seated after were quickly served before us. As if the staff were purposely avoiding our table.
The pace was a bit slow but the Buffalo Mac and cheese was worth it,( well done) my recommendation. I actually decided to stay after ordering it to maybe catch up on some college highlights. The energy was a bit off putting, not much communication. With all due respect I avoid happy hour so I could have just been off put by the pace of service. It was worth emptying a gift card on.
The location was nice and chill but at that time the service was slow. I guess they were short staff until night time but overall a good place to eat. The server was great and was very attentive for being the only server at that time.
The staff is friendly and attentive, well at least the cashier who served me was. However, they sell burgers and I ordered their blackbean burger.. it was a waste of money. The patty was over microwaved such that it was dry and hard to bite into. The bun was grilled almost to a crisp and the onions looked like they wanted to make onion rings with them. I would rate the burger a -5, waaay below zero. The 3 stars are for that cashier only.
Food was good, the staff was really nice. I brought my dog with me and we sat on the patio. For me the food was decent price, had a great time!
It's a classic in this hood for so many different reasons. It's fast. It's delicious. It's inexpensive. See everything around it changing and it remains a fixture for all to enjoy. I find the garlic potato to be extraordinary.
Wings were good but the waffles were better. Could use more seating (call ahead of arrival) and a larger variety of sauces like the ones on the shelves. Otherwise a awesome mix and definitely recommendable.
Drove all the way to San Francisco from Santa Rosa for a slice of pizza. This has been the greatest pizza I've ever had. I've hooked my entire family onto on this place! Love it!
Highly recommended restaurant with plenty of diverse food and delicious chicken wings. Food is tasty and fresh. Reasonable prices.
i’ve been to a lot of bww’s but this one, the food looked so good & came out quickly.
i am confused by reviews complaining about wait times etc. i didn’t have any issues. my server was krishna at the bar & she’s very kind & hard working- i will definitely be back !
The food is good just like any other BWW, but I seem to always have problems at this location. Once we couldn't go in because they were showing a sporting event on TV, so they had a cover fee of $10 to even go inside and eat at the restaurant. Another time we ordered delivery from their official website, but it ended up going through GrubHub for some reason and then our order was picked up and given to someone else - we weren't notified of that, we had to call multiple times over the course of an hour to find out what had happened to our order.
I usually love BWW but this location is the worst :(
Really good food! Lunch special significantly lowered our bill! half the portion of the regular size but even the small size is HUGE!! fried chicken was great! Don't sleep on the pork dumplings either! They were the best! Comes with tea and fortune cookies :)
I love food you are a lot of the same Wild wings 🤤
There is something incredibly charming about a semi dumpy Chinese restaurant in a nondescript part of town that draws a line before it even opens. Got here 20 minutes before the doors opened (11am on a holiday), and it filled up within five minutes of opening. There was a good ratio of tourists to locals.
Noms, I can see why the line to get into this place was so darn long. The chicken wings were delicious! For some perspective, I normally hate wings but was coaxed into trying these out and boy did they not disappoint.
By far one of the best Asian fusion fried dried chicken wings!!! Plus the decent Chinese food family style businesses in Sunset CA.
Decided to give this place another chance and I'm so glad we did. Douglas attended to us and he was the most attentive, friendly and professional person...read this and 491 more