J.T. Fisher Funeral Services

5/1/2016

Do not use them if you have children under the age of ten. People there are rude ane don't like them and will make you feel unwelcomed. My family has buried almost ALL my family members thru them over the years and now that the son has taken over, they are rude and only care about the money.

11/30/2016

As far as the work that they do, my uncle looked very good. I just think that they should have had police escort considering we were navigating through the city of Portsmouth and had to travel through several intersections. I did not like the fact that we almost got lost on the way to the cemetery and that we got held up by some traffic lights. Maybe they will consider this for their next funeral

5/23/2017

My grandmother passed in 2008 and people still talk about how lovely and organized​ her service was. EVERYBODY on staff were friendly, helpful and exceeded expectations. The photo compilation they put together and gifted my family on a disc was well done and unexpected...we still watch it, it captured her essence perfectly!

6/24/2017

🤦🏾‍♂️🤢🤧THE PEOPLE RUNNING THIS DUMP ARE IDIOTS THEY COULD’NT BURY MY DOG 🐕 YOU (WOULD NEVER GET BUSINESS FROM ME AND MY FAMILY)IT’S SO DISGUSTING & DISTURBING HOW YOU JT FISHER AND YOUR RATCHET STAFF MISTREAT THE SURVIVING FAMILY MEMBERS OF THE DECEASED 🤧🤢🤦🏾‍♂️

7/27/2017

My mother in law passed 2 months ago; so for 2 months of trying to get the death certificate everyone here has a different story as to why it has not been delivered. Even my husband has been calling and trying to keep contact from the MEU he's been on. Always the run around. First it was the hospital, next week it's in the mail and should be to us in 3 days, all the way till now where yet again something has went wrong. If there are constant issues please stop telling us it's "in the mail and on the way" every week that we call. Stop giving us the run around when called and confronted as to why we still have not seen it. Thank you. God forbid we do, but if funeral services are needed again, JT Fisher is last on our list.

8/28/2017

Staff members were very professional and friendly.

12/4/2017

November 2017

Like many locals, my family always used Fisher. When your loved one passes, the last thing you need to see displayed is an uncaring, incomplete, rushed job on your loved one at a funeral home with inconsiderate, unprofessional and unprepared staff. Clearly, they did not care and providing good service is not important to them.

Not only did they do a POOR job on my family member—hair (...OMG...), mouth partly open, body not plumpled— but they weren’t even there to open the doors for private viewing before the public viewing. The immediate family was outside an hour waiting and had to call the funeral home to see where the staff was. That was PATHETIC!!! So, if there needed to be changes, which there should have definitely been, they left ABSOLUTELY NO TIME to discuss that.

Afterwards, the staff was in and out of the office having my family member sign papers during a time that should have been considered private. In addition to that, apparently the chairs we needed to provide seating at our family home were inaccessible as if this event was spring on them by surprise and they didn’t have time to “MAKE THEM ACCESSIBLE”. I am beyond angry.

As I said, my family have used them over decades, but after this experience I told my children do NOT let those people touch me! It is unfortunate that doing business with J.T. Fisher was the last opportunity we had to have our loved one handled with care and lovingly presented to us. Obviously, these basic and common sense practices are not included in their service packages.

6/23/2018

Thank you for being so generous towards us during the passing of my cousin. The service was very nice .

7/24/2018

The one star is simply facility related. The staff was unprofessional, starting with the wake. Our viewing process was a roller coaster experience. After being impressed with the facility we had to meet the staff. They were very rude to our kids, and bossy towards the family. Secondly the staff lacked communication and refused to provide umbrellas for the head limo. We asked twice as it was pouring down raining. Lastly we arrived at the church not to mention no one from the funeral home came into the house to give direction to the waiting family members. At the closing of the casket, we were over looked in participating in the final close until my husband got up and asked could I participate in the process in which he was told we don't do that here. My husband basically had to demand that they allow and then I was able to join in. I had considered using them in the future, but that's a HUGE negative. Never ever again. I called them personally to complain only to be met with justifications on ALL actions. So unprofessional. Not the way to grieve at all.

8/31/2018

The staff is professional, meticulous, and very thoughtful of your time and feelings. The service was amazing and we couldn't have asked for anything better.

10/13/2018

They were rude towards my mom didn't take the time to do my aunt hair

1/18/2019

My dad, a local business owner and community pillar of Cradock and Deep Creek, would have been pleased to know that JT Fisher and his staff saw to the care of his body and took care of the needs of his family when he passed. Dad looked great. The facility was modern and classy. He and his staff directed us when needed, laughed with us when appropriate, and gave us space and solemn respect when grief arose. He was great with my mom. He listened to our requests, honored everything that we asked, made suggestions and took care of the details. I’m grateful to know that a diverse community can lean on a team like the Fisher’s during the most difficult and trying of times. Thank you JT and team. My family and I are grateful.

3/8/2017

I booked an event here in February...not a funeral, but a birthday party!! Yes!! The chapel area transforms into a party venue!

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