John's ComputerAnd Phone Repair

7/17/2016

They really care about you here.

The customer service is excellent and thy are willing to work with you. This is a great spot. Prices are reasonable and the employees are easy to talk to and they are friendly. I definitely recommend this spot to everyone. . ☺️

7/17/2016

I just so happened to be driving by this place after making a wrong turn. I was already frustrated from not finding a cellphone repair shop to properly diagnose my iPhone 6s properly. I walked in & lets just say I was able to leave there with my iPhone on as well as a new laptop !!! I recommend this place to anyone trying to get electronics fixed & honest service. He could have easily overcharged me & I would not have known. Thank God for good honest businessmen.

7/17/2016

Great service. Fast and friendly. They repaired my fiancée's iPhone 5's cracked screen flawlessly. Highly recommended.

7/17/2016

Purchased a alcatel one touch idol 3 from a very kind lady. The store is straight forward and as you walk in your greeted. Very comfortable place to be.

7/17/2016

I really. Love this place because theguys in this place are really nice and. Also they re professional. Technician. I love that place when you are in this place they,re treat you like family. Any body can come to see if i,m a liair ,i don,t know them but they make me feel confortable with them . you are not gonna find that appreciation somewhere. Else. Love , that place is love yourself.

10/13/2017

I took my laptop here to recycle it and the owner asked me what was wrong with it and I replied it was dead. He said it would diagnose it for free and I agreed. The next day he called me to say he could fix it and it just needed a new hard drive. So for $175 I got my computer fixed and upgraded just like it was new! Great place and nice, honest owner. Definitely recommend! He saved me from buying a bran new laptop!

10/13/2017

I got my G4 screen fixed here. Ubreakifix quoted me $160 and I got mine fixed here for $90 after tax. Two weeks later and my screen's working great these guys do an awesome job. Also purchased a custom desktop here and I know I won't be disappointed. Check these guys out before you go to the big chain stores. You and your pocket will walk away very satisfied.

10/13/2017

This store went above and beyond to help me with my broken monitor. Within 30 minutes they figured out the problem and showed me the most cost efficient solution. I highly recommend this place to anyone with computer problems.

10/13/2017

Extremely knowledgeable,honest,quality affordable products & services! Chaz is awesome! Thank you! God bless!

10/13/2017

The staff is very friendly, very reasonable prices,and informational. They fix your phone in a timely fashion, and the work is superb. I would highly recommend them.

11/23/2017

First timer here, Came in for a iPhone 6s Plus and got a great deal, Very nice customer service, very helpful and even offered me food. If I️ could give this place 10 stars I️ would. This Place is awesome would recommend to anyone.

12/25/2017

Had to wait about 15 mins to be service due to 1 person working at the time. But other then that the customer service was great and the process of selling my phone was pretty fast.

12/25/2017

I would highly Recommend. Customer service was great.

3/26/2018

They are cheap and fast and take really good care of you! I had a broken screen which they fixed in less than 20min, and they repaired other issues on my phone for no cost to me! Wow! Outstanding service. Will definitely be back again for my future phone repairs.

4/26/2018

These are my go to guys! Very knowledgeable and trustworthy! I will ALWAYS choose this location! Hand down the greatest experience ever!

7/30/2018

The guy was very veey helpful would definitely recommend

8/30/2018

Great store thank you for your great customer service

9/30/2018

They fixed my phone several times this year .. 🤗 happy customer

10/31/2018

So I went in today and was helped by a Tech named Chaz he was very patient and helpful. I have been having really bad ghost typing issues for months!! If you're not familiar with ghost typing you don't wanna be! My computer has a small crack which would cause random taps on the screen apps would open,links anything you could think of it wouldn't even give me time to put my password in correctly.

Well not only did he disable the settings for touch screen he also close some programs that were causing my computer to run slower than usual on start up. Best part my visit was FREE!!! I know he could have charged me but he didn't I will be back as a future customer thanks Chaz!!

10/31/2018

Service was fast and very helpful would recommend anyone to go there

11/30/2018

I highly recommend this location! They did a great job and worked some serious magic on my laptop when it misplaced all of my files. They were able to find them, upgrade my operating system and clean out the inside of my laptop from several years of dust. Everything runs so much better now. The customer service was excellent and he provided a few options on what could be done. They are honest, extremely knowledgeable and the pricing is fair.

11/30/2018

Sold my phone was amazing, very well service.

12/31/2018

Great place to do business friendly people!!!!! Great Service good prices ---- April

12/31/2018

Quick and good quality and price

2/1/2019

From the time I walked in the staff was very friendly and courteous. They explained everything to me where I knew what to expect good and bad. Before I left my item I knew what the cost was going to be. Will be doing business with them again. Great job guys keep up the good work

3/1/2019

Cool guy who know what their doing.

4/1/2019

Excellent service. Extremely knowledgeable, professional and patient when assessing my needs. Will definitely be a repeat customer. Highly recommended!!! Thank you.

4/1/2019

very good people! very helpful and good prices :)

5/1/2019

Great customer service, perfect work, speedy service! What more can you ask for?

6/1/2019

So this is like the umptenth time that I have had to come and get something fixed, added, optimized, or something with my Mac laptop. And they never disappoint. Here I was with a clients project and not enough of storage (so I thought), to find out its that I needed to convert my hard drive to a xfac format. Who knew??? Not me... so they saved me and optimized my system. Thanks again for EVERYTHING. You are the best. Come here for ALL your computer needs, questions, puzzled about something they can definitely solve it. Thanks a million.

6/1/2019

Each and every time I come to this store for service I receive professional and courteous attention with attention to detail that surpasses expectation! Many thanks to the professional team at the Kirkman location.

6/1/2019

I came in with a laptop screen problem. Chaz checked online with Lenovo and informed me that I still had time left under warranty. This was so helpful, that I will always use this company in the future. That was true customer service and I appreciate it.

7/2/2019

Jess & Josh are awesome! Very friendly and provided great customer service. They fixed what I thought was an expensive problem for free! Very honest & a pleasure to work with.

7/2/2019

Diagnosed and replaced my laptop fan quickly and professionally. They gave great service and worked within my time constraints.

8/4/2019

They were very helpful & they fixed my laptop in a timely manner. I am very satisfied with the service I received. I would definitely recommend them to anyone who is looking to get their computer fixed.. Oh Yea & they’re very reasonable with price. 👍🏾👍🏾

8/4/2019

I had gotten my charger port for my Samsung Galaxy Tablet fixed here and he did a great job! Also, at a great price. Great customer service! Will definitely recommend!

8/4/2019

Came in for a stuck cd Rom drive. And the safe took care of me. Fast knowledgeable and friendly. Will recommend to any one.

8/4/2019

very good at this place I will be there next time I need there service they took care of me thank you for for your time 🌐

lol

9/7/2019

Very good and timely service. Have used them for years for my cell phone and computer, they’ve always solved my problems, and their prices are always very good. They’re pleasant and friendly. Truly recommend them.

9/7/2019

A great service from CJ and Josh! They fixed the display of my iPhone X and they take care lot to make sure that everything is going to be okay. 100% recommended :)

10/10/2019

I had a disabled cracked iPhone screen, broken front camera, and a broken touch ID all fixed for a extremely good price! plus a discount for poor service with a tech from a previous experience. The Tech who worked with me was very understanding, he was nice enough to let me use his computer to access my Apple ID to redeem all my software. I Highly recommend this place!

10/10/2019

I had the pleasure of Becker helping me with my cell phone repair of my iphone 6plus. I knew instantly that I wanted to come here for my repair because he understood exactly what repair I needed when I told him my phone problem over the phone. I would recommend this store to all my family and friends!!

11/11/2019

Great guys. They are really nice and knowledgeable. Great price and great work. I would recommend everyone with computer or phones to bring it to them.

11/11/2019

Computers Plus is the place to go! They have fixed all of my computer issues for such an unbeatable price. They have treated me like family and you can’t put a price on that! Thank you JOSH and CHRIS for all of your help and outstanding customer service!

12/14/2019

Went in to inquire about printing services and Chris, the store manager, was polite and professional. I will be purchasing my home computer system set up here! Look no further for your computer needs! This is the best by far!

1/15/2020

Great place to buy used Electronics, Very nice people to do business with. I purchased an Iphone 6 for my little brother last week, these guys gave me a great price and the phone works perfectly fine. I recommend this place.

1/15/2020

I took my ASUS computer to have the LCD changed. They did an amazing job. The two gentlemen I interacted with were very kind. I highly recommend this shop. Grace

1/15/2020

Great place! The employee was very communicative & solved the problem quickly & effectively. Definitely would return & refer other people to visit.

2/15/2020

Great experience. Chris was awesome. He helped me solve a problem with my phone that no one could fix at the 3 prior repair stores I went to. He's a life saver and budget friendly. I'd give them 10 stars if I could.

2/15/2020

Great place to get your computer to get repaired. l have been going there for over 10 yrs ,Becker is great he will give you the right info about your computer and fix it.Give them a try you wont regret it!!

2/15/2020

Excellent customer service skills. Knowledgeable and extremely willing to help. I will definitely use this establishment again .

Thanks

6/5/2020

Great guys!! They’re always professional and very helpful as well as quick. I live in Clermont and I always come back to this location whenever I need to purchase or repair my electronics.

6/5/2020

Very satisfied... I drove 15minutes to bring my laptop here to get fix and they did a excellent job and the customer service is the best. The price is good and I left a happy customer. Highly recommend !!!!!

6/5/2020

Great experience he had exactly what we need back to home work we go

7/5/2020

I recommend this place to anyone! They tell you exactly what’s wrong, and let you decide if you want them to fix it. I love their work!!! All the guys in there are so friendly and professional.

7/5/2020

I brought my laptop to this place and they were very professional and provided great quality service for a reasonable price. The best part was that they maintained communication via telephone as well as email regarding updates throughout the time of my service. Also, when I arrived to pick up my laptop, they gave me a great deal on a case for my cell phone. If you're looking for a place to service any of your electronic device's, I highly recommend this place because you will be very pleased with them.

7/5/2020

The service here is great. They get the job done. I highly recommend !

7/5/2020

Took my iPad there for Screen replacement, and it’s been 3 weeks it works very good now The price was great as well.

8/5/2020

Went on 6-17 to see if they could fix a Samsung Galaxy 2 tablet that had stopped turning on. Spoke with Justin and that I suspected that the battery might be the issue, and the price they quoted me for was reasonable to repair it.

My issue was that 3 weeks later I hadn't heard anything back from the as far as the status of my repair even when checking the website. Called on 7-9 and was told that they were still waiting for parts, and they only updated the repair status on the website after I called. A few days later (7-13) I went to the store to speak to someone and was told that the battery was replaced but wasn't the issue, and that there was a connector piece that wasn't working and the part that they were waiting on wasn't ordered in the first place but they would give me a call. Never got a call back.

Today I went back to the store (7-20) and when I asked for my device I was told that the part that wasn't working was no longer in production and they can't complete the repair.Communication isn't organized with this store. I was told by Justin that he was trying to coordinate contact with his supervisor since my visit last week with no luck.

Now I have to wait for him to hear from the supervisor to get my device back since he doesn't have the authority to cancel the ticket. I was told that I should get a call today so I'm waiting to see if they actually hear from them. Justin was professional and acknowledged that the repair shouldn't have taken so long as it did. But I don't think it should have taken 5 weeks to tell me they can't fix the device when I kept asking for updates starting at 3 weeks in. I feel like I only got a straight answer when I actually went to the store.

8/5/2020

I had a really good experience with repairing and upgrading my computer. Wow. Move faster and no more virus. Great job guys. Tycie

9/6/2020

They always have our things fixed on time and they honor their warranties. We bring all of our devices to be serviced.

12/3/2017

Mr. Yonah Battle is excellent. He is extremely knowledgeable, patient, professional, and very hard working. We hope to get him again.read this and 4 more