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This office was absolutely wonderful. I felt very pampered by the staff. The staff was so friendly and happy and upbeat. Dr. Hearns was so attentive with me and I felt she was truly genuinely concerned about my overall health. I highly recommend to anyone that is looking for a pampering dental office with a clean spa like feel. Just a calming overall and experience. (Weird right?) didn’t expect that at a dental office.
Everyone was nice and polite, but I did not have a pleasant experience. When I got there, my insurance information wasn't ready even though I sent it in when I made my appointment. The person who helped me get checked in asked me to look up the information that I had already provided. This was a bit annoying because I was in the waiting room for about 25 minutes before they finally figured everything out. The waiting room is not big enough for the number of people that were waiting. When I went to the exam room, I noticed that the rooms were extremely close to each other and there is only a partial wall separating them. You could easily hear every thing in the next room without even trying. I honestly don't need to hear the dental problems of the patient in the next room. At the start of the exam, they ask about your medical history and I don't want the whole office knowing my business. I also don't want to hear kids screaming throughout the whole office. I would like a little bit of privacy while at the dentist. The dental hygienist was so great! She was patient and did a very thorough job. She was very pleasant. I think the people in this office are completely competent and they will take care of your teeth, but it just wasn't a fit for me.
Worst dentist ever! Would not clean my teeth until she talked to my cardiologist and told me I had 4 cavities that needed filled. Went to another dentist who told me I had no cavities! Office manager told me I had to decide who to trust! If that wasn't bad enough, they turned me into a collection agency!
I have nothing but great things to day about Dr. Hearns and her team. Everyone is very professional. The staff is always courteous and friendly. My entire family has been going to this office for a few years now and we've all had good experiences.
Office staff was very quick, clean, on time, professional and friendly. I recommend this dental office to everyone. They helped get some confusion with my insurance figured out as well. Thank you!!!
A very positive experience! The office is very clean and modern. The staff were very welcoming upon walking in the door. The hygienist was very informative. Dr. Hearns is very passionate about what she does with a personal touch with. She will call after the visit to see how things are going. All around a good team that know their stuff!!! Thanks
I enjoyed my experience with this office. The staff made me feel comfortable, informed about my dental needs, and really took the effort to listen to my concerns. The doctor had my best interest at heart and broke down the process to me in a way I could understand what the next steps were. I highly recommend this office if your looking
The staff is amazing here! They make every visit enjoyable. They are very professional and quick. Dr. Hearns is great and I highly recommend her.
I came in for whitening, cleaning and an Under armor athletic mouth guard that couldn't be any better. thank you for a job well done. very satisfied with this office.
I love Dr. Hearns and the whole staff! They are caring and compassionate and they always try to work with my schedule. I highly recommend them!
Dr. Hearns and staff are excellent. I came in nervous and left relaxed A++
The highest technology and clinical excellence; in a warm, friendly, multi-cultural environment. 5 - Stars !
They drilled without numbing me properly, they gave me a wonky crown that didn’t sit right. The tooth cracked the very next day, which ended up with me loosing the tooth!! This cost me thousands of dollars later to get an implant.
I went to them twice. They recommended me having my molars capped (both by hygienist and dentist each time), to prevent cavities. I have never had cavities. The general atmosphere is what can we sell you that you don't need. I never scheduled a third cleaning, but received a text message confirming my "appointment." I'm glad I switched to another dentist.
From the moment you step in the office you are treated so nice and so professionally! They are super friendly and they smile! Love the "birthday cake"...read this and 3 more