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How would you rate De Kalb Women's Specialists?
Since my first review/visit, I have had so many problems with my follow up appointments at this facility. I was charged 2 copays at one visit.
Front desk staff at Hillandale, great. Stone Mtn staff, not as knowledgeable. Getting calls answered, you receive voice mail almost every extension unless scheduling an appointment.
M.D. ordered test and it was over a week before I was called to schedule. Now after receiving results from M.D. by phone, I'm getting calls to schedule an appointment for results and even a letter to remind me. I received those results weeks ago. There appears to be a lack of communication in the office. People have duties but no one is communicating to make sure everyone is on the same page. Sounds pretty dangerous when patient results are apart of this. I worked in a private practice for 5 years and I have seen first hand how the ball gets dropped when people who are involved don't communicate with each other on patients status.
I have more results that I am waiting for, which means I must return. But I will be sure to keep documentation on my visits, test and results until I am complete with this complaint and can move on.
I chose this practice due to convenience and did not read reviews first.
I have been a patient at DeKalb Women's Specialists for over 2 years and I love them! They delivered my 2nd baby which was a vaginal birth after a cesarean and everything was successful. I am always very satisfied with the service that I receive at their office and I would recommend them to anyone. The only thing that can get a little irritating is the wait. But it is not a long wait every time. The doctors are knowledgeable and passionate about their work and the entire staff is approachable, compassionate, empathetic, and friendly. If you are looking for a new doctor they would be a good pick!
Been there 5 years .. Sometimes my wait May be a little too long other than that the perfect doctor
I love Dekalb Women's specialists. I have been coming here for 8 years. They delivered both of my kids, my brother and sister, and my partner's sister. I guess it's safe to say that they've been in the family for at least 15 years.
I became a patient in 2013 after discovering I was pregnant with our baby girl. Everyone I came in contact with was extremely nice, patient, and thoughtful. The wait time to see the doctor is pretty lengthy but I contribute that to the doctor being thorough with each and every patient.
The staff at this office is horrible in Decatur. They dont return phone calls and they are never at there desk. However Dr. Scott is wonderful his staff sucks.
Been a patient here for 9 years and things have changed a lot. Maybe I don't like change or something, but it's getting a little frustrating. I wish things were the way they were when I first became a patient. The staff are nice and all, it just seems like the changes are always causing issues.
They are horrible!! I was hung up on when needed clearance forms for the dentist and instead of putting me in a waiting room or another room for my glucose test they put me in a storage cltest....you never meet the doctor and they make you wait hours just to hear your babys heartbeat (hours) very ridiculous!
I know that when there a medical issue the staff go beyond to make sure there patient is in good health I greatly appreciate everyone for the support and the help.
Extremely nice , they make sure your takin care of.
If you would like to keep your baby find another doctor!!!!!!!!!!!!!!
Wait time is extremely too long!
When I got there everyone was very pleasant. Until I was waiting in the room for almost an hour or more. Then the Doctor told me that he could not figured what was going on with me. You would thing that he was going to suggests an ultrasound. But no. He prescribed some antibiotics and told me to come back in a month. Then I was at the pharmacy for several hours because the prescription was not in. I am still in pain . I feel like Dr. Scott did not show any care or concerns about my wellbeing.
Great place. I love Dr Scott he always makes you feel super comfortable and the staff was very pleasant.
Staff is pleasant. Doctors are knowledgeable. No complaints.
I've been going here for roughly 8 yrs. The staff has changed tremendously. Some locations are better than others. Wait time varies. Sometimes they over schedule patients. I've waited between 10 mins to an hr. I've witnessed staff being unprofessional when it comes to staying within HIPAA guidelines. But of course that depends on the location you go to. Only problems I have had is wait time. Doctors are great.
I love the lithonia location... I've always been in and out..
By far the WORST doctors appointment I have ever been to. I will never again to here or recommend going here. Had an appointment at 1:50 was not seen until 3pm and it was not crowded at all in fact I was only the third person in the waiting room . When I finally get called back to a room upon entering the nurse hurried and pulled the paper off the bed to discard it being the room was not cleaned up after the last patient had left very unsanitary , furthermore she did not wipe down the bed at all. Upon the Nurse Practitioner Dr. JENAE Miller she came in and was not thorough at all. As far as birth control options she only explained one and gave one sample but did not write a prescription as requested by me when the appointmented was made and upon request after she entered the room. There was no questions as to when to come back or how I would receive test results or how long it would take .
This is the worst obgyn office I've ever seen in my life. 1) they never answer their phone... let alone it never fails that you'll be on hold for at least 45 minutes before someone finally answers. 2. Witnessed condescending attitudes from doctors towards the nurse aides.... I do not and will not recommend this place to anyone who needs obgyn care.
Dr. Albert Scott, is an amazing physician. I had an myomectomy two weeks ago he took wonderful care of me. He prayed with me and my family before the surgery. He always had a pleasant smile on his face. He answered all my questions and related to me being nervous. I really appreciate him and his team. Cheers to being pain free #lithonialocation
The wait is unacceptable! The staff is very friendly. And they don’t answer the phone or return phone calls.
They made a mistake with my appointment told me the wrong location and when I came in they told me everything was ok then I got a letter in the mail saying they can’t give me services anymore so I called and my doctor dropped me at 7 months pregnant.
Just no. They treat you as if their busy
The wait time is to long.. Better not have any plans for the day. Because you will not be able to make any other plans. And the staff never answer the phone or return your calls. I will never come to this practice again NEVER!!!!
Horrible doctor office... The receptionist that answered the phone was very rude. She hung up in my face 2 times... I would not recommend anyone that needs prenatal care to use this doctor office.... They have no care for your health n your unborn well being
Dr.Seivwright is amazing the staff is very laid back they do what they supposed to. The wait is kinda long but it's a doctors office everybody deserve a honest diagnosis....Glad I found them young
First of all, let me say that this practice as a whole usually gives their patients a wonderful experience. However, I will NEVER have another visit with Dr. Kathleen Johnson. I was informed that I had a miscarriage with my first pregnancy and her bedside manner is horrible. She gave me instructions on what to do with the news of my miscarriage (pass my baby at home without medical assistance, take medication to induce contractions so that I can pass the baby, or schedule a D&C to have the fetus removed surgically). She told me to call and speak with Erin to schedule the appointment if I decided to go with the D&C. I decided to do the procedure and called the same day to schedule, as instructed by Dr. Kathleen Johnson. My appointment was scheduled for the next day. When I arrived, I was charged a fee, waited 45 minutes to be taken to a room, at which time I was asked why I was there. As you can imagine, a miscarriage is traumatic enough without having to constantly explain, to medical professionals who have access to your records, why you are in their medical facility. After explaining twice that we were there to have our procedure as we were instructed to do, we were then told that the procedure is not conducted in their office, and that we paid a $96 office visit to wait an hour and 15 minutes to sign a consent form. Now I have to wait an indeterminate amount of time to have someone call me to schedule the procedure. During the entire encounter, Dr. Kathleen Johnson was inconsiderate, unapologetic, apathetic, and condescending. I will never have another visit with her or visit the Lithonia office of this practice again. The Decatur office and Stone Mountain offices are more caring and efficient.
Amazing experience. Felt comfortable the entire time. My provider Lori was very knowledgeable and explained every step to me. The office itself was very clean and the staff were extremely professional.
I recommend Lori Powers. She’s phenomenal and really knows how to provide care to women
This place gave me the wrong information about my health in order to receive a 350 dollar payment for a procedure that made me bleed for two months. When I got pregnant they tried to perform same procedure that I later found could risk loosing my baby. They don’t remember wby information about patience and ask questions as if they don’t have charts and don’t remember you. Front desk staff is nice however nurses are unprofessional and unpleasant. When asking questions they answer with very short answers and act like your annoying them. Switched to Gyn Care in Atlanta station. Much better service
If I could give this office a zero I would....The staff was so unprofessional,rude and inconsiderate...The one good thing I will say is Dr.Trudy Segwright was pleasant to me...The staff it self however, really need training for dealing with patients...and what really bothered me was I was a high risk preganancy which resulted in a miscarriage and I have yet to here from them concerning care... Or even a sorry for your loss....during my time there my pregnancy concerns were treated as un important and at times I would have to go to the er because they would not call me back when I called with a health issue with the baby and that stressed me out...They really are the worst...
Dr. Augustin is amazing, and very friendly and knowledgeable. The front desk ladies are sweet as well, I did all my paperwork online and was seen within minutes of arriving to my appointment. It’s clean and I will be scheduling all of my GYN needs at this location in the future.
Great Dr.'s That inform you on everything. The best in town when it comes to your everyday womenly advice.
My visits are always very accommodating and informative. Doctor Stacey Reynolds is the best.
Very friendly staff. They answer answered every question i had and went above and beyond to make sure i got the necessary help that i needed.
The staff is very professional. I love having Dr. Reynolds as my physician. She is thorough and makes me feel as though I am a priority.
Excellent service from the time I walk through the door til the time I exit! I love the staff and friendly & caring atmosphere they provide.
I just love yall from my pregnancy til now. Yall are awesome ppl
They have issues with maintaining appointment times. I waited over an hour to see a MD with no explanation or apology. If you are having a pregnancy related emergency, you won't have anyone to report it to because the triage nurse, Marissa doesn't answer her phone nor return phone calls. She also instructed a CMA to tell me to request my med records from my previous provider when they have already been released to them. My OB, Dr. Seviwright is attentive and answers all of my questions; she's excellent. My family and I wouldn't recommend this office. If I wasn't far along, I would leave.
Here is the honest unbiased truth of my visit. I was able to get an appointment one day after calling even as a new patient. Staff what’s very pleasant and strait forward. The wait was a reasonable 30 minutes. They brought me back asked my height and weight but never took my Bp. I’d gone in for a screening and requested a sono becaause Something felt off. During this visit I found out I was pregnant. I was also told I had some bacteria present. I was prescribed 1000 mg of antibiotic which is a lot for even a woman not carrying. In wanting to assure the babies safety I took them and felt quite under the weather for two days . 3 weeks later I began having pelvic discomfort. Something just didn’t feel right I went to another dr who did blood and a sono turns out the ‘baby’ was only 5 w 2d when it should’ve been around 8, Upon calculating that measures out to the exact day I took the antibiotics. With falling HCG level I was miscarrying. I called the office to see what the levels of bacteria were and to check my hcg levels from that day and was told the panel did not specify the actually levels of bacteria(which after consulting a holistic practionioner, often goes away on its own) nor did they check my hcg level even tho theyd dated me at 6 weeks...Still wondering how this was calculated. Overall this was a very unthourough visit that has ultimately lead to some serious consequences. I am sharing this as a testimony for women to know and ask for exactly what they need from doctors and research the information & diagnoses given. As I’m sure you can tell I would not recommend this office.
I’ve been going here for 7 years and I love them so much. My doctor, Dr. Kathleen Johnson is amazing. The staff is also always very pleasant. They also have more than one location which is very convenient.
Dr Kathleen Johnson is such a breathe of fresh air! I love scheduling my appointments with her. She is super amazing, caring and knowledgeable.
Dr. Kathleen Johnson, OB/GYN physician and Medical Director at DeKalb Women's Specialist, and her team, are absolutely wonderful! They're efficient and work well together to meet the needs of their patients! Dr. Johnson's demeanor is very calming and I always leave there feeling better physically, and reassured mentally!
I absolutely LOVE Dekalb Women's Specialist and everything about them. From check-in to check-out is a pleasant experience. Dr. Seivwright is my angel. She demanded me to get covered under insurance because my last pap was abnormal. Well I did and after the cold knife colonazation surgery that she did, with her encouragement and some prayer the newest pap will be normal, just had it done on 1/7/20. I'm confident that all is well!
I always have a great experience with I come to this office. Everyone there is very warm and welcoming.
My first visit was better than expected!!! The front desk receptionist was very nice. The nurse I had was nice as well . I seen dr Trudy for the first time and I was very happy with her . She listen to every concern and she also explained everything to where I can understand.
The receptionist is not only pretty she is very nice. And it’s not a front she is always like this. Then the doctor I got a chance to meet was great as well. I wish I could remember her name and when I find out I will put it here. I couldn’t help but to say to the receptionist that I liked the doctor as I was leaving.
Love coming to this doctor’s office, even though it’s an hour away from my house. Went with my first born and didn’t want to switch locations when we moved but it’s so worth the drive. The receptionist is so warm and welcoming once you walk through the doors. Also, my favorite CNM happens to be Chakeeta Williams. She makes me feels comfortable and allows me to be open throughout my appointment. Highly Recommend
The Staff was very helpful, kind, and honestly professional. I loved that! Dr. Reynolds is very professional, has a wonderful bedside manner, she is informative, kind, concerned and makes one feel comfortable!
Clean and professional. Donna, the lab tech was particularly joyful. Great experience. Thank you
When I say this is top notch service . It is , I can not say enough about Dr. Trudy and Dr. Guyton for the life saving work that they do. Dr. Seviwright is thorough and she makes sure that her patients understand and are knowledgeable about their health. See called me same day with test results and next steps to save my life. Dr. Guyton is also a god sent she did my procedure in the Operating room , answered all my questions and reassured me that I would be ok. Because of these ladies I am here today. I just want to say thank you, because of their fast action I am ok, especially in these scary CoVid times. Thank you Dr. Seviwright and Dr. Guyton for being the best doctors and having highest standards of care for all people!
Always prompt, and my concerns are always taken care of.. Dr Scott and his team is amazing
I’ve been seeing Dr. Johnson for 16 years and I’ve always received top notch care. She has excellent patient service manners and is personable and friendly with her patients. Over the years she’s provided care to me through a pregnancy and delivery, annual gynecology exams, and general health issues. She works in multiple office locations making it convenient for me to get to appointments.
I was in and out within 1 hour for my annual exam! I was completely shocked. My blood was even drawn in no time. Dr. Scott was pleasant and easy to talk to. I felt comfortable asking him anything about women's health.
This was has been a great experience from the time I decided to have surgery until the very end! The staff was wonderful and Dr. Scott did an excellent job!I’m so grateful to have him as a doctor! Will refer him to women in the future! Wonderful experience!
The staff were friendly and efficient. The wait time was too long in the waiting area. There was a signed that said if you are 15min late for your appointment you would be rescheduled. Yet, I waited for 45 minutes to be seen.
This was my first visit to see Dr. Johnson. The office was clean, staff very nice and Dr. Johnson was great. I felt really at ease with my health in her hands.
Some days are better than others as far as the wait time. The women at the front desk are very nice. The nurses are nice as well and My Doctor is great. She is able to give me answers for any question that I may have.
Very nice clinic, they accepted me at 35 weeks when I moved back to Georgia
Very nice staff!
Great team at this office, after all these years I still see the same faces. I love that Dr. Reynolds takes time to speak with me during my visit, my visits are not rushed, she is very thorough and personable. Thankful for Dr. Reynolds and all her awesomeness!!
I really enjoy the staff. Everyone is very nice and accommodating. They don’t make you feel like a number.
Staff is nice and I like Dr. Reynolds, but please be prepared to wait if you come here. It's normal for me to wait 30 min to be called back then another 30...read this and 13 more