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How would you rate Creative Salon & Spa?
Every time I go here I set up an appointment the day before at least. When I get there the day of my appointment, I still have to wait for half an hour! Setting an appointment is useless!! People are nice but they need to have a better way of dealing with this!! Then the lady told me her employee is late that's why my appointment is getting delayed. I got places to go and a schedule to follow that's why I try to set up an appointment at a designated time!
Went here for th first time yesterday foe my wedding in 2 days for acrylics, simple whitw tips....the lady put sparkles on the white pary without asling me and charged me $50 for.it. today they are already chipping.on the sides which usually doesnt hapoen.until theyve been on for at least 1-2 weeks....they look awdul and way overpriced. Never coming here again .oh and wheni walked in there were 5 women sitting around,one was snoring in a chair and when i asked for acrylics they all rolled their eyes, said somthing to each other and then all sat there for at least 5 minutes ans finally.one got.upto help me, like they were waiting each other out.....made me feel super uncomforyable i almost left right away, i should have.....
I have been living in the area for about 8 months and was looking for a new nail salon to go to. I am not very happy with my first time coming in. When I came in I was bubbly and excited to be spoiling myself with some nice nail TLC, I got Acrylics and the requested for them to be short. I explained I wanted the tips of the nail to be about even with the tip of my fingers. When she was cutting the tips down to size they were uneven, angled, and she didn't even check to make sure the lengths of each finger were the same. When I asked if she could cut them shorter she told me not to worry and proceeded to put the acrylic coating on top. When that was done she began to sand off the dried power and multiple times sanded down the skin on my finger tips instead (Ouch!). Once sanding under my nail was completed I asked her to fixed half of the nails because they were crooked and too long for my preference which took about 30 more minutes because she had to sand down the nail and the hardened powder, if she had cut them down when I had asked earlier this appointment would not have taken an hour and a half. When she "fixed" the lengths and angles they were still off I kind of gave up trying to tell them how i wanted them because i was obviously not being listened to or understood. They just yes'd me and continued doing what they were going to do. Before I went to wash my hands my technician asked me if I wanted a gel top coat or normal and I asked for the normal top coat because i did not want to get the up charge of gel. When I came back to my seat after washing my hands another technician tried to tell me my nails would be prettier with the gel and had my technician have the gel top coat ready for my nails to be done. I once again declined the gel because I did not want the up charge of $3 (They weren't going to tell me about the charge unless I asked if there was one). My technician then proceeded to try and paint my nails with the gel top coat. I had to stop her and said firmly and slightly irritated that I DID NOT want the gel and I wanted the normal top coat. While my technician painted the normal topcoat on my nails the technicians next to me began to whisper and covered there mouths when speaking and every so often looked over at me while they were talking. I have no idea what they were actually talking about but i began to feel uncomfortable and wanted to get out of there as soon as possible. I waited about 2 minutes for my nails to dry left $31 dollars ($1 tips because I hate stiffing people) and got out. I am going to my old salon about 45min north of here to get them fixed tomorrow. That's how unhappy I am with their service.
I have been coming to this nail salon for over a year and I won't trust my nails with anyone else, ever again! I get a fill every 2 weeks.
They do the best acrylics and manicures and I once I found them I couldn't have been happier. They are friendly and professional and yes, sometimes busy, because they are so good. So I always call for an appointment and never have to wait.!
I went in for my very first pedicure and they where so nice!
Had a pedi and full set done today. Very happy and will come again. They were very busy and tried very hard to accommodate each customer amd not turn anyone away. Had the new cat eye put on my nails and its GORGEOUS!!!!
The owner of this place was horrible! She was rude and rushed me. I have Parkinson's and she showed no mercy! When she asked for payment, she had the nerve to demand that I tip her more than I did as well as for the ladies who gave us our pedicures as well. I was floored! My daughter took me outside and went back in to yell at her for the way she treated me. I will NEVER go in that place again. Watch out for the owner!
Wow wow wow! I just came back and i got gel nails and eyebrow wax. Unfortunately I didn't get the girls name. :( but she did such a good job. She took her time while doing my nails did not rush and even asked if the length of my nails was okay and even asked if I wanted another coat on my nails after she had applied 2 coats. Very nice of her and also while doing my eyebrows she took her time to best match my brows and did a good job at it because my brows did not match AT ALL. Very clean and they have a huge variety of polish both gel and regular and they have good branded polish such as OPI and essie. MUST CHECK THIS PLACE OUT! btw. i paid 30 for gel nails & eyebrow wax. :)
2nd time here and will not be back both times I've been in I've had bad experience. I wanted coffin nails came out looking like square nails. The lady that did my nails rushed through my fill and when I told her the shape wasn't right she raised her voice at me and gave me attitude. Will not come back again!!
This is my favorite nail place. Inexpensive, and the work is always good quality. I could do without the TV blasting, but I pop on headphones and relax.
Unfortunately I stopped going here because my nail tech Van changed her days of work. Didn't really try any of the other techs. Customer Service is great.
This is the best place I’ve ever gotten my nails done. Good price, great skill, never rushed, never have to wait around.
Tip: always make an appointment.
This place is awesome! I always leave there with beautiful nails. They always take their time with each of their customers to make sure that each come out with perfect beautiful nails. Every visit has always been fun and relaxing. I highly recommend this salon.
So nice defiantly going again.
Good service, went in to get my mother a gel manicure. Amazing selection of gel colors, including "magnetic" colors that look like cat's-eye stones. After the manicure was finished, the woman doing her nails gave her a hand and arm massage with a nice moisturizing lotion. Good service, quality work, but could not fit a walk-in acrylic set, which is understandable!
Thank you, Creative Nails!
Cathy did amazing fixing up my nails from another place. She asked and listened to what I wanted. This is not a quick sit in shop. Cathy actually cares about how your nails look when you leave her shop so she takes her time. Wonderful service.
They always do an amazing job! Ask for Kathy if you can she is the best and very professional.
Very good!!! Finally someone who listens and does a great job.
they are the best! they don't rush at all and they truly care about your nails and making your experience the best that they can!
Great service, fast and professional. Walk-in accepted with friendly welcome. Thanx 🙏🏼
Fraudulent nail salon. Charged me twice for one set of acrylics that were ugly and refuse to give my money back even after showing them statements. It’s just the principle
I love this place. Everytime i come down from Wrangell, AK, i always stop here. Great customer service! Professional atmosphere! Amazing nails! 💯%+ 💅🏼
Judy is very nice!! She did my fill, paid attention to detail and took her time. And, it was only $25, even with a broken nail!
Lan was really friendly, accommodating, and so precise! She was very focused and gave me the prettiest and most well-priced aer of acrylics I can remember!! Excited to make this my new local salon .
Great! Very professional, clean and my nails look AWESOME!
I'm new to the area . I've had the most worst experience ever. She was rude and i told her she was hurting me told me to relax and made me feel so uncomfortable I'm pregnant too. Never again !! I tried so bad not to cry
Wonderful people ❤️ do very good work and very nice workers
Love it 😍 my first time their.
number 29 shellac, thanks for the awesome work time and time again Kathy!
Worst pedicure I've ever had. I had to go and have it redone today by someone else. Mostly because the woman put so many coats of polish on trying to fix her errors but when I rubbed one foot against the other at 11 last night the Polish peeled. It was Goopy and sticky. The "scrub" and moisturize with the deluxe pedicure was lackluster at best. Watch the woman staring off into space and barely rub at the scrub. Comment from today's pedicure person was that she was surprised they left so much callus on my heels. I was surprised too since she never picked up a callus remover in the process of my pedicure.
Booked a party of 4 for mani-pedi's and they spoiled us rotten! We all got to sit together and had a great time. Excellent service and prices♡
Good prices, convenient parking, wish the techs were more consistent. I've had 5-star manicures and pedicures from some of the gals, and 2 star manicures from others.
Great nail spa! I just got another shellac mani. Looks great as usual!
Don’t waste your time and money. Place is so dirty, workers are unprofessionally. Also carelessness, and don’t caring work. Last is they are too mush talk to each other own native language.
meh, you get what you pay for and some gossip about your nails in a foreign language to your face. Yes that is a HAIR stuck to my gel manicure. meanwhile on Thursday I have a job interview (applying for a job where part of my duties will be serving meals). NO i did not order hair on my french manicure. I tipped 3.50 for a $31 cost in cash because I don't like to stiff people with taxes.
Nails look great. Service was great. However, an additional $10 was added to my bill. I know this because I used a prepaid Visa card that had $250, spending $35. When I went to use the card again, for the specific amount of $215, it was declined. After checking the payment history, they added the additional $10. I wrote clearly with black ink, including cross out lines. I will not return for this illegal reason.
There’s a reason this place is always busy. Quality of service and cleanliness is key, but i go because the work they do is perfection. highly suggest doing some of the nail art they offer, my nails turn out beautiful and instagram ready every time i go. Pro tip: CALL AHEAD!
I always get such great service and such beautiful nails! Thanks Kathy!
Very unprofessional not a good business trust me I’ve been to a lot all over the world & this is one of the worst
Found Laurel by a chance reading of a review describing the amazing job she did on a client with my texture/type of hair (fine but a lot of it, with...read this and 67 more