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How would you rate One United Bank?
MARCO ANTONIO LOPEZ NUÑEZ
Sucks because gerome cant access his pays
This was THE worst experience I have ever had with a banking center. Not only did I not receive a check card. I was told to wait 4 days after the normal 7-10 to call in to request a new one. Then they cancelled one and never ordered another. And on top of it all the overnight check process took a toll of stress as well. I'm very thankful I have my funds going to two other banks and wasn't dependent on this one bank because I would be in a heap of trouble.
I advise to stay far away. Some of the reps were good but the one young girl in particular - Janelle was horrible. She has a lot of attitude on the phone for someone dealing with people's money and should not be working in a banking institution.
I will never support a black owned bank such as this again. #ALLBANKSMATTER
I've been with this bank over 15 yrs. The service is extraordinary; fast, professional and most definitely courteous, describes, JJ, Josie Ramos and Flores Ramos.
Most unprofessional people I've ever met in my life. I just closed my account with them after 20 years.
Received great service and was in & out in under 14 min. No complaints here.
It's a great bank.
Excellent friendly service.
I felt welcomed.....
Need to stop calling yourself just a black bank you lose a lot of people that might want to do business with you. Get into the 21 century went a card number has been stolen are hacked and used it shouldn't take the process that You send your customers through it should all be done electronically like most banks and credit unions.
Never get the unity Visa card. Every payment takes 5 business days to process so good luck using the card. Second it will never roll over to an unsecured account. So you will never get your deposit back.
They forever have an attitude when you call. 🤣
So I made the poor choice of getting a credit card from them. For one the Heffa who answered the phone needs another job because customer service clearly isn't for her. She sounded like some ghetto hood rat. She was rude and had your classic black woman who doesn't want to be at work tone. They are making me wait 8 days to use my credit card again after I paid it. So I'm sure I will be getting another card from a real bank . Do not bank black. It's a bunch of crabs in a barrel. There are no financial literacy classes. They aren't here to help. Just a bunch of folks who need a job.
This bank sucks I hate it I just open a new account here because I thought it was convenience for me but it’s not I haven’t received my debit card since I open the account and that was like 3 weeks ago and they gave me some temporary checks so I try to used one and guess what It didn’t work 😡😡
I was dealt with by 2 very rude Latina Women that did not want to let me cash my check at the Compton Branch. And I have a account at this bank. They really made me feel completely uncomfortable. And they were yelling about my account information across the room. It was my worst experience at a bank ever and I’m 30 yrs old. Thank GOD for Maria helping me and settling my account and cashing my check. She turn my experience around being very nice and discreet. I was very pleased. I would have put one star. But I gave a few just because of Maria that helped me. IMPORTANT: One of the very rude women was the got damn Manager. Yelling my info across the room. Lol SMH
PS I’ve only seen one Black Person ever work at this branch. I’m really confused by the message this bank in sending.
Friendly staff, quick moving line and they remember you.
I felt I could have been treated more fairly
Awesome bank!!! My children have accounts there and the staff are always patient and understanding while I teach my children how the bank works. I couldn't be happier with this bank!!!
Service is always fast with friendly Representatives. Even the Security Guards are cool. I like this bank. Never had any problems with them.
Good bank just behind with the technology
I figured I would write a review because there aren't that many that aren't based on a *terrible* experience. My experience has not been terrible.
I do...read this and 40 more