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How would you rate Cocanails Upscale Salon?
I love this place, as a new implant from NYC, i was looking for a place that was warm, fast, and whose staff knew what they were doing and i was so happy to find all of that here. Every time i go the staff is friendly and i get great service. I love the sugar rubs for the mani/pedi's and always leave feeling relaxed. I have taken my sister and she loved it as well. And for my daughter’s birthday i took her for her first mani/pedi and they did an awesome job at being accommodating to a little girl. She felt very special and her polish lasted for week.
I will not be returning to this nail salon. I received a full set and pedicure. The pedicure was great, no complaints. However, the nail technician wasn't prepared. The nails were all mixed up, she couldn't find the proper sizes. She started on the first one and it broke on the spot, so I had to soak it. She did not give me the proper manicure, she pushed my cuticles back (which made one bleed) no removal of the cuticles. When she finally finished doing the acrylic, she went to pour oil on my hand and not paying attention, I said it burned, she saw it was acetone. My nails were not done all the way to my cuticles, so it looked as if I needed a fill in already. Like one other review stated, once you're that in depth in services, you're kinda stuck. I left there with glue caked up on the side of my nails. 1st nail broke the following day. 2nd nail broke the day after that. Cuticles were 'still there' and dry. And to top it all off for a pedicure and full set with a criss/cross design on one nail per hand, I was there for 2hours & they charged me $70. I was livid, but with a smile, I paid and left. I'm sure they won't last long, not with the technicians that are there. I finally went the following week when I could afford it again and got them properly done over by the proper experts. It was a nice try, but it didn't work for me.
Paid for Living Social special. Great deal $21 for mani-pedi. Had to pay $3 tax, which isn't even the tax on the original $42 value. Not a great selection of polish colors, so once you're there and you've paid, you're sort of stuck. No massage for pedi. Not a warm-fuzzy experience in terms of vibe from technicians. Felt like was inconveniencing them. On positive side, my polish stayed on and didnt chip. My daughter had a similar experience and her French polish chipped.
When I called later to inquire about the tax and to suggest a larger selection of colors, the technician didn't really know how exactly the $3 charge was figured and didn't try to defend the limited color selection. Then she hung up on me.
I won't go there again.
I had a great experience here. The staff here all have a great personality, and they make you feel comfortable, and at home. I would suggest coming here for both men a women.
Great experience! Hygienic and professional!
I absolutely am in love with this salon... Extremely clean, friendly and fast service. I will be back!!!
I will not be returning to this salon for 2 reasons. First, the owner (or operator/manager) of the salon seemed rude and was standing over the woman performing my pedicure telling her "You need to be quicker than that. Did you do this yet? You need to always do this" and through out my entire time spent at the salon she seemed very pushy and rushed her workers. She didn't make me feel comfortable to ask for additional services because she had other appointments coming in. Ultimately I felt rushed, not relaxed. Secondly, I was charged $70 for a $40, maybe a $50 full nail set job. No gel coating, no design. Only polish and rhinestones. That messed up before I even got up from the nail table.... But I felt rushed already as it was so I wouldn't dare ask for her to fix it! The upside of this experience was it was a very beautiful salon with modern nail chairs at the pedicure station. I'm not sure who set the nail prices for the full set, but the lady who did my nails was actually pretty good. It was just a rushed job. & when I went in.... there was only one client there. I was dissatisfied overall, and I will not be returning.
The place look good, but the owners attitude is ugly. I worked here for 6 months and witnessed the mishandling of clients from being treated as they couldnt afford services to being chased out the door. The reviews are accurate about the negative encounters. I witness quite a few. Ms. Tamara is very bias towards clients which scales from your appearance to the amount you tip. Your are charged for literally everything and she will upcharge for services you may not have asked for or known. Her staff is under paid, used, and treated unfairly. This salon looks upscale, but the products are not upscale and the services as well as perfomance is mediocre.
Cocanails Upscale Salon is a clean, comfortable, and welcoming upscale salon with great customer service. They provide good advice to help maintain your nails and feet between services and have a nice variety of colors for your nails. I love the fact that they take appointments so that I don't have to wait to be serviced. This is a plus when you have a busy schedule. I highly recommend Cocanails.
Staff is accommodating and friendly and salon is very clean! They have so many great pedicure selections. This was the best pedicure I've had in months...I will be sure to make an appointment and come back when it's time for another one.
Great place, beautiful Salon, very nice and clean the name says it all!! Friendly staff.....Thanks to ms. "K" AWSESOME EXPERIENCE!!!
Cocanails is amazing!! The people are friendly and remember their customers. Everything I ask for they've done with perfection and I would not go anywhere else again.
I absolutely love this place! What a joy to be serviced in such a beautiful salon. The service is impeccable and the owner is so accommodating and professional. It's very refreshing to spend my time in an American owned salon - I'm glad I found this place. The nail techs are creative and very attentive to details. Not to mention, they are uncompromising when it come to cleanliness. I couldn't imagine going anywhere else! Thanks, Cocanails, for a wonderful experience every single time!
Very friendly and knowledgeable about nail care. It is appointment only so you never have to worry about over crowding. The customer service is amazing! The shop is clean and sanitary. This is the only nail shop I will go to from now on.
The staff is ALWAYS friendly. The atmosphere is relaxing. There are lots of colors and pedicures to choose from. They also keep my brows looking fabulous! I look to forward to my visits every time.
I visited here while at a conference out of town and located it by searching online and reading good reviews about the salon. It was validated when I contacted the salon to make an appointment for the next day. Tamara and her technician were professional and friendly, making me feel welcome and comfortable visiting for the first time. If I return to the area I will definitely plan to return here when I need my nails done.
Please avoid this salon at all costs!! The only positive aspect of this salon is the upscale decor. This place is micro management by the owner who is snooty and very uninviting. The entire time I was getting my nails done she overlooked the nail technician to the point of annoyance. In addition she rushed me out of the shop premature and my nails were still wet as a result two of my nails were smugged not even twenty minutes out of the door. To make matters worse two of my nails broke within a few days. I decided to give the salon another chance because I really liked the nail technician and was disappointed once again when three nails broke. I called the salon and spoke to the owner regarding the matter and expressed my disappointment. She was highly argumentative and immediately shifted the blame to me stating that her staff makes no such mistakes and it's my fault my nails broke which is ridiculous. I've never experienced such disrespect and lack of professionalism from a nail establishment ever. Don't be fooled by the upscale decor and phony smiles it's all a front!
I had an awesome experience! I plan on having this be my SPOT! Great service! Very professional!
Had a great experience at this salon! I get stiletto nails and Ananda is the only one who has ever got the shape just right!! All the girls are very sweet! Definitely coming back.
My nails were impeccable and the customer service was exceptional. The owner is extremely pleasant and the ambiance is just ideal. Melissa did my nails, and with me being the most meticulous person ever, she simply amazed me. I've just relocated from Florida and I have definitely found my new nail salon. I highly recommend them!
I read a recent review stating that the owner was rude. I didn't get any attitude for anyone in the salon. When I entered the owner asked me if I had an appointment and I said no. She explained to me that she work by appointments but since this was my first time there she would accommodate me. I don't own the salon so therefore have to follow the rules outlined by the owner and respect her house(salon).
My service was nice and pleasant. If I am ever in the vicinity again and require her services, I will be sure to make an appointment prior to my arrival.
BAD EXPERIENCE....???? WHERE.... NOT HERE..... !!!! I HAVE BEEN DEALING WITH THIS SALON FOR ABOUT GOING ON 2 YEARS..... AND THAT FACT THAT SOME CAN WRITE A BAD REVIEW ABOUT THE OWNER IS QUITE HILARIOUS AND FUNNY. I''VE GOTTEN NOTHING BUT THE BEST SERVICE FROM THIS LOCATION AND YES IT CLEARLY STATES EVERYWHERE THAT " SHE TAKE APPOINTMENTS ONLY" SO FOR THOSE WHO SAY THE OWNER IS PHONY.... OR FAKE..... TRY AN LOOK AT YOURSELVES IN THE MIRROR BEFORE WRITING A BAD REVIEW ON THIS SUCCESSFUL BUSINESS. IT'S ALWAYS CLEAN.... SMELLS PLEASANT AND JUST A GREAT ATMOSPHERE. :)
Cocanails is a wonderful place to just relax a very comfortable environment to be in.The owner of this business really went out her way to sure me and my family was comfortable love this place will be returning nice clean. For someone to write a bad review is either they was mad before they hit the door a hater or just can't afford the services lol but the services is worth every minute and penny LOVE IT!!!!!!!
Horrible Experience! My sister and I were met with attitude by the owner as soon as we hit the door. To make things worse, the owner wouldn't accommodate my sister and I both with a manicure/pedicure as we clearly explained beforehand on the phone with the owner prior to arriving to her shop. She stated in a very nasty way, "I only take appointments, so...Like I said, I will give her (pointing to me) a manicure/pedicure and you (pointing to my sister) a pedicure, sorry." This was our first time going to this nail salon, which is why we called beforehand to check availability. The owner didn't say anything on the phone about appointment only, all she said was for us to come on in and she would take care of us. Plain and simple...The customer service was horrible. The owner made both my sister and I feel extremely uncomfortable to the point that we had to ultimately leave the shop. I've never left a nail salon before getting my service, but the customer service and attitude was so negative that it became painfully clear that a positive experience would be impossible at this place of business. I really hoped for a great experience, but the environment and prices didn't match the customer service experience at all. Highly unrecommended!!!! The prices are too high for the quality of service and experience that you will receive at Cocanails Upscale Salon. I never write reviews, but this experience was just that bad that I took the time out of my day to let other potential customers know the service that he/she will receive at this salon.
My experience was amazing!!! The ladies of Cocanails were professional and courteous. The salon is very clean, the service was delightful and the wine offered was refreshing. I love the conversation and the smooth jazz they play. I will definitely be back. I highly recommend this salon.
This was the 3rd time I have been to Cocanails. I love, love, love the experience that I had every single time. I would like to send a shout out to Chantel who continuously takes good care of me. I moved here from Detroit and had the hardest time finding an American owned nail salon, so to stumble across Cocanails was wonderful. I also had my eyebrows done by Tamara and I was very happy with the outcome. I also love, love, love the music it truly creates a relaxing atmosphere. Cocanails is truly the place to be if your looking for that extra touch and wonderful service.
First off, I called and made an appointment. When I arrived (on time) the owner took me back to start on my nails, and she ask me if I had gel polish, which I said yes too. She then informed me that there would be an additional $10 charge, which I find odd because I have never been to a salon that charges for that. Anyways, she told me it would only take 5 minutes, but it took longer because she was answering phones, taking walk-in (when I call they told me they did not accept walk-ins). Finally, she got back to me; I informed her that my finger was jammed. Once she reached that finger she was being rough with it and I nicely reminded her that my finger hurt. She then told me you need to remind me. She would stop doing my nails to go measure people for the waist training. I made a appointment because I had to be somewhere which she told me I would done in a hour (on the phone). At 1:45 I had to leave, she did not finish my polish. When I asked for a discount she said she only gave me $5.00 off. Her reasoning for taking so long was because she had to remove gel polish and the walk-ins.
I feel like if she knew she did not have time to take me today, she should have told me on the phone, and I would have went somewhere else.
I suggest that ypu do not go here!!!!
I called to see if they could accomodate for my 4yr old grandbaby without chemicals and Chantel explained about the baby doll. My son wanted a daddy-daughter day and she had a spot available. They went and it was a great experience for them both. Thanks a bunch!
I am writing this review to tell how awesome I think this salon called Cocanails is. I have been a lot of places to have my nails done but must say how impressed I am with this shop. My nails and feet were done by the owner who took her time and gave and made sure i was comfortable and pleased with her work. I received the Milk and Honey pedicure, it should be called a taste of heaven! I was really surprised because Cocanails is not your typical nail shop, they are American owned and Americans are employed! I understand why the name upscale is included, the service was impeccable and I intend to tell all my family, friends, and co-workers to go by and try Cocanails and receive a peace of heaven!
First off, let me start by saying this is my boyfriend account but I felt the need to leave a review. I recently moved back to Cobb back in November, from Atlanta. I only wear Gel Polish. I was referred to this salon being that they were suppose to be great American people. But the owner is horrible. I was turned away by a simple phone call when I called to price gel nails. I'm use to paying about 30-35 dollars for gel nails. But she told me a price of 40-45 dollars. Which I felt was very interesting. I politely took the time to tell her ok thanks but I will keep looking, she proceeded to call me a broke b**** and hang up in my face. I called back to ask to speak to a mgr, she stated she was the owner and told me I could kiss her a**. So I never physically made it into the salon because of this and after reading the reviews about the poor customer service from the owner im glad I took my business elsewhere. I also noticed that because it is American owned she charges higher prices and also every detail of a manicure or pedicure that would be free at a Chinese facility, she charges extra as well because she's not making much money in the business. So thank you. You block your blessings that way, I really wish I could rate no stars.
ME AND MY DAUGHTERS HAD AN AWESOME EXPERIENCE AT COCA NAILS. I HAVE FINALLY FOUND A NAIL SALON TO CALL HOME. MY PEDICURE LASTED FOR 3 WEEKS. THE LADIES WERE PROFESSIONAL AND SHOWED ME HOW AND WHAT TO USE TO FIX MY CRACKED TOENAIL. NO OTHER SALON HAS EVER DONE THAT BEFORE. THAT SHOWED ME THAT THEY TRULY CARE. IM SO IMPRESSED AND VERY HAPPY TO SUPPORT A BLACK OWNED BUSINESS. THEY HAVE INDEED MADE ME A REGULAR CUSTOMER
OmG I thought the nail salons in Chicago were the best of the best, but I stand corrected. I absolutely love love love my nails AND my toes. The ambience was superior to most and the service was spectacular. It's going to be hard to find a salon that's comparable. #ilovecocanailsupscalesalon #blackownedbusiness #imimpressed #bestmanipediever
I called in to purchase a gift certificate for a client of mine. But when I arrived there was a minimum of which was not advised to me at the time of my call, though i specified the amount. It should have been advised, so rather than taking the payment in the amount that I requested the owner repremands the associate I had spoken with in front of me and stated she wouldnt take less than her minimim. Thats just not how you handle business. Never going again, nor will I refer any future business to her.
Had a wonderful experience!! Excellent service, clean salon, was able to enjoy some delicious watermelon lemonade, and most importantly my nails looked so good!! What I was most pleased with is that I had regular polish not gel and the top coat Tamera used caused my nails to dry so quickly and they shined! Chantel did my pedicure and she was hilarious. She did a very good job cleaning my feet up (they needed it) what I loved is that she was not light-handed with it she cleaned my cuticles and underneath my nails good!! I was impressed. I was also very happy to know that it was a black owned salon. I hate saying that only because I don't want it just be put in a category of a black salon because it shouldn't it's just a great NAIL SALON.
My experience was great! The shop was nice and clean, very professional staff. I was serviced by the owner, she did an amazing job on my nails and we had great conversation. I love supporting black owned businesses, I will continue to give them my business.
I had a wonderful experience at Cocanails. The staff was very friendly and did a wonderful job on my pedicure. The atmosphere is very relaxing with jazz music playing in the background. I would definitely recommended this establishment for your nail care needs.
Very clean & professional! I have patronized this salon for almost 4 years & i don't have one bad thing to say. Ambiance! Attention to detail! Great customer service! No rush! Tamara is great.
I really wanted to like this place. An American owned nail shop is extremely rare. It had a great ambience, very clean and the music was relaxing, but the service didn't match. When I walked in, I was greeted by a lady who stated that normally we don't take walk-ins, it is by appointment only, but we have a nail technician that is finishing up soon and can take you. I had no issue with that and patiently waited. But the issue is that 2 other ladies came in after me, who were also walk-ins and first time visitors like me, who didn't receive the same message as me at the door. I could have overlooked this...maybe they didn't have any appointments at the time these ladies entered or it was by appointment only in the morning. I was there for 2 hours and 45 minutes, not including the wait time, from start to finish. Now, my nails are another story. My pedicure was good, but no real massage was included, which is why I'm giving 3 stars. My manicure and gel nails are terrible. My husband was pissed when I showed him and told me to never go back again. I'll have to get them redone before leaving on my cruise next weekend. I wish this business continued success, but I'll have to keep searching for a nail shop.
I throughly enjoyed my visit at Cocanails Upscale Salon. It has been a long time since I've been to a nail salon that cared more about the health of my nails then just getting the job over with and moving on to the next customer. I initially went in for a new full set replacement, but after the owner, Tamara, saw how damaged my natural nails were from repeated neglect, she convinced me to go natural and clipped my cuticles (which never happens) and cleaned up my nail bed. Her salon is almost a half hour from where I live, but it's worth the trip for the star treatment I received. Looking forward to healthy nails once again.
I had a great first time visit here the environment is so relaxing and peaceful. Calming music also . I got my real nails with an overlay filled in along with a shape change and gel polish. With changing shape with real nails can be a little tricky but Latisha mastered it. She is very detailed and explains the process as she goes along . It allowed me to be more informative on what to look for and what is not okay for a nail tech to do . I received a pedicure also. I love how I set an appointment went in I didn't have to wait I wasn't rushed and she started right away. Shantel did the nail art on my nails she did a great job . She also finished my polish on my feet . Both techs are awesome and everyone was friendly especially the owner .
This has become my go to nail salon since I moved to Atlanta 3 month ago. I had visited a few other salons in the area and was not impressed. They were all dirty and my nails chipped a few days later. I saw Cocanails and thought I would give it a go. When I walked in the owner, Tamara, kindly greeted me. She helped me pick out a nail polish color and kindly explained their appointment policy since she knew I was a new client. I know this is different than other salons, but since I have been back, I have never had to wait! All the ladies in the salon are polite and the facility is always clean. My nails never chip and they always last over a week. Love love love Cocanails and will continue to visit!
The owner is very professional. I asked for an appt on the same day, she stated she had another client at the time I requested so I scheduled for another day. An hour later I received a call from the owner stating the client cancelled and she was able to accommodate me. She handed me a drink as soon as I sat down and began to work her magic! Our conversation flowed freely as if we had known each for years. If you want a relaxing, spiritual soul cleansing experience you need to be at Cocanails. Best service by far!!
Upon entering the nail salon, I was greeted by the owner Tamara! She stated she normally doesn't take walk-ins, but she could take me and my mother after she finished her client. I received only a polish change, but my mother received a polish change and a back fill. Tamara did my mother's nails and she did a great job. The ambience was nice and she had a signature drink, Cocalita, that was amazing. We will be returning soon!
While out running errands, I realized I needed a pedicure. I did a search to see who was close by and Cocanails popped up. I called and asked if I could get an appointment today. They asked me what time and I requested 20 minutes later and they scheduled me. I arrived and was greeted, gave my name and was told to choose my color. Chantal introduced herself and got me set up, explained tbe work on appointment, and talked about the business. Another tech greeted a client who came in after me and got him settled. When I was finished, the owner introduced herself and asked if everything was ok. It definitely was, and I plan to go back. Everyone was friendly, my pedicure was a pleasant experience. I know you can't always make everyone happy, but this place comes close!
This is a black owned business!!! And the owner Tamara is so professional and kind. Even though appointments are typically required she fit me right in. It's an extremely clean and up to date establishment and they do an amazing job. I highly recommend this place.
I was in the location my daughter and myself. We requested a express or basic ped. We wanted both medicure/pedicure, however there was only one person there with a client already. We soaked our feet and another person came and she insulted my daughter feet. If, you are going to work with feet. Be prepared to see some not so good feet and keep quiet about it. When the other person got to me. She insisted that I get add on services i told her no. She charged me more. I paid the bill and choose to never go their again. I also, noticed that they dont have Massage chairs. extra no no.
Most pleasant experience ever. The staff was courteous, professional and they served the most delicious drinks.
I will return....
This was very relaxing for me....I've been many places in the last year and I didn't get a complete Mani or pedi, they didn't do anything with my cuticles, but Kai is THE BEST nail tech I've ever had....I always did my own bails since I was 8 so I'm experienced and picky....my hands and feet feel so brand new and refreshed....I'm 8 months prego and my hands and feet needed to be rejuvenated and maintained....they look and feel great....I didn't get cut, which is important....and it didn't smell like a load of nail fumes inside, which is great for me prego or not....I do look forward to my next visit with her, she's very pleasant and easy to talk to....
I really hurts me to do this but I have to stop letting displeasure placed on me that I paid way too much money on slide. My goal for myself was to support more black owned businesses so when I set up an appointment here I was really excited and expected nothing but the best. However when you get work this shoddy knowing that they are up against the other that keeps black people from prospering, it really makes me sad, furious and embarrassed.
I set up a full set at 10am, however because of how my morning started I arrived at 10:15 and notified them by voicemail that I would be late so that is totally my fault and I accept responsibility for it. However when I get a full set that starts at even 10:15, I shouldn't be leaving at ten minutes after 2pm. I had to push my schedule for the day back and luckily I had the feeling I wouldn't be able to make my doctor appointment at 1:30pm so I canceled before I went.
Too much of my day was spent there on top of the lazy work done by one of the "techs". I adore the color but it's just sad with the operation it was given. The surface is far from smooth, it's like an Irish hillside on beige. The edges are so irritatingly uneven, I've already decided that I'm taking this mess to another salon to get this fixed. She nicked me several times, bad enough to draw blood because for some reason, she decided to do the whole "clean up" process with a hand file. Tips and acrylic with a hand file. I feel like if she would have used a machine buffer this would have gone a whole lot better but instead she did this mostly by hand and as a result I have nothing but obvious poor workmanship, nails that don't feel right nor natural and rocky, uneven surfaces all over and still dead skin hanging off the sides of my cuticles.
It angers me that I have to get this fixed but what's even worse I paid my trust to this person and $127 for complete trash and all I want to do is rip these things off. I regret tipping her because I'm nice and this is hands down (no pun intended) the WORSE money I have spent in a long, long time.
My toes are nice though but that's not nearly enough. 2 stars.
I loved the peaceful atmosphere, the music is your live for, and the cocktail I received with my pedicure was top notch. The staff was extremely courteous and professional; Erika was an outstanding technician. Loved it.
Amazing experience and top notch customer service!! They truly create a relax atmosphere and a spa experience. Definitely found a new loyal customer in me!
My mother and I will definitely return to this salon. They were very courteous, clean , and thorough. I had no idea they were that close to my home. I will recommend this salon! Tamara and Diana were awesome! Thank you for a quick appointment and fitting us in. I grabbed some cards to help spread the word. The atmosphere was perfect! No constant chatter and I didn't feel like I was being rushed or left to sit for a long amount of time. You don't get overlooked at this salon! 100% my approval!
I really like this place!! I came in right b fire closing (didn't even realize the time) and they still took me. Usually I have a problem with people doing my coffin nails and they did them perfectly. The staff is a extremely sweet and nice. They actually seem like they are interested in your daily life and we'll as taking good care you while you're there. The store is very clean and neat. I would definitely go back!
Cocanails is by far the best nail spa I have ever visit. The service is perfection. The staff is pleasant and the environment is relaxing and clean. Cocanails is Superb! I will definitely be back!
Great experience, the workers were nice and environment was great! The owner was nice and I believe I will be coming more often just due to the employees and owner! My feet feel great and I appreciate the laughs that came with the experience!
I am pleased with the service I receive at Coco Nails Salon & Spa. I appreciate how its a place I can go to relax and unwind with nice music. I also like how it is an appointment only establishment. The staff is friendly and if I need to get in and did not make an appointment in time, they try and fit me in.
Nice spa, but acted offended when I walked in. Speak up can't hear you was the response.
I think it was the owner, cause other staff was pleasant. I didn't feel welcome in such a nice place
I can undoubtedly say that this was one of the best nail salon experiences that I have ever had! These women were so professional and personable. The woman who worked on my nails was very detail oriented and made sure that my nails looked phenomenal. I've been to many places throughout Atlanta, but this salon is in a league of its own! I will definitely be returning! If you want a relaxing experience and unrecognizably beautiful nails, this is the place to go!!
By far the best and most beautiful manicure I have ever received. They pay such a close eye to detail and precision and I LOVE IT. They have so many options for customizing your nails, such as rhinestones, jewels, charms, chrome, and custom nail art. This is the best nail salon I have ever been to, if you're in Smyrna looking to get a high-quality manicure/pedicure I HIGHLY recommend this salon!!
Wow! Awesome experience! Friendly service. Truly cared about getting all the callous off my feet and making sure nothing hurt. Gloria was very attentive and sweet. The owner was chatty and made us feel welcome. Finally found a salon in the area to be my go-to! I'm Coo-Coo for Cocanails!!!
This was my first experience here and I loved it ! Gloria did my nails and Adrienne did a pedicure for my mother. They atmosphere was very relaxing and the staff as well as the other customers were very friendly and welcoming! They take your time on your services and they do exactly what you tell them to do. I wish I could give them more stars :) I'll definitely be returning !
I recently gave birth less than 2 weeks ago and really needed a quick pampering. The owner treated me with such kindness and helped bring my nails back to life. The detail and care that was given was refreshing and greatly appreciated. The technicians were professional and knowledgeable. The salon is very clean and attractive. Best salon experience I've ever had!
Dyanna gives amazing service. She is friendly and talented! I got my SNS colored nails done here, they were just what I had expected them to look like! This will be my regular salon to get my nails done from now.
Tamara and her team are true professionals and cater to their clients! I went here to have my bridal parties nails done and they booked us and only us during our appointment, which was such a treat! I knew that we were being taken care of and they focused on making sure we all got what we wanted. Tamara herself worked on my nails and they were nothing short of beautiful. It truly helped me feel complete on my wedding day and I plan on going back for my regular nail needs!
Tamara was very accommodating and did an excellent job on my holiday nails! I love coming back again and again because of the friendly ladies and welcoming environment! I would totally recommend this salon and Tamara's great staff!
I got my nails done here when I arrived from Chicago and the experience was definitely UPSCALE!!!! After being pampered at this gorgeous place I left with my nails looking fabulous!!!! I will definitely recommend this salon to everyone😍
The staff was incredible. I called last minute about an hour before they closed a couple of days before Christmas and they still fit me in and didn't rush me at all. They stayed open 30 minutes late so they could make sure I got everything I needed. The owner was so nice and friendly, you can tell they really care about their customers. I plan on going back every month to get my pedicures!
Super nice people! Know how to make you feel welcomed and have great conversation. Very glen & relaxing. Nails came out good. Satisfied!
This place is AMAZING! It's been a couple weeks and I am still raving about it to my friends! The service was top notch and the staff was very personable, professional and attentive! Both myself and my fiancee got pedicures and they still look fresh! These were the most thorough cleaning, grooming and pampering pedicures that either of us ever had! And the owner is a fantastic lady! I will be back, in fact I plan to take my entire bridal party to cocanails to get our feet and nails done for the big day! Thank you ladies you are wonderful!
First time stopping by this place and it was awesome. The owner and staff are very friendly and engages with the customers. I felt very welcome. The salon wasn’t crowded, the job wasn’t rushed and I will definitely be back. Erika is a great nail tech!
Im never one to write reviews, but these ladies are great and the place is incredibly clean and organized! A very welcoming and relaxing atmosphere. Rashida did an amazing job with my nails! Being fairly new to Atlanta, I can finally say i found my go-to nail spot! Thanks and see you again soon!
Honestly one of my best salon experiences! The atmasphere was amazing and welcoming you could feel it as soon as you walk in. I got a pedi with Erica and she was amazing. Although it was almost time for closing, Erica took her time to ensure that I was a happy customer. All of the staff were very kind and knowledgeable. Overall, it was a very positive experience. I'll be coming here from now on!
Visiting from out of town and saw all of the positive reviews. Did not disappoint. Wonderful pedicure with thorough leg & foot scrub and massage! Extremely friendly and good conversation. Thank you!
Hands down, this salon is the best salon I have gone to (and I have tried PLENTY). They stay true to their name and to their commitments to the customer. It is clean, friendly, inviting, and quiet. What else could you look for when you are trying to relax and get spa services done? Tamara, the owner, is an absolute delight, and Nicole did a fantastic job on my French gel pedicure. Be sure to check this place out :)
My name is Vanessa and I just moved to the area from Florida. I had an amazing experience with Nicole. It was my first time trying SNS and my nails turned out beautiful!! Nicole was personable and funny. The atmosphere was very relaxing. I will definitely be returning!!
I'm late posting this, but I am so elated that I found this gem! The ladies in this nail salon feel like family, and their work is perfection (says me the Virgo!)...and that's a pretty high standard. The music is divine...I love how they play jazz renditions of popular songs. That aside, it is very clean and far from pretentious. Love this place!!!
Erika did a wonderful job on my feet. The staff is very personable and they take their time with each client to ensure the finish product is perfect. Will definitely be a frequent customer.
My original set of nails did not last. However, upon hearing about my poor experience, the owner of Cocanails contacted me and offered to fix the problem herself. Tamara (the owner) did a great job of fixing the situation. While correcting my nails, she was sure to call over the original nail tech to ensure that she understood what errors were made and how to correct them.
I was very impressed by Tamara's customer service and how she handled the situation. Though my first experience was not positive, my corrected set of nails looks beautiful and is holding up much better!
i am absolutely blown away by the ladies who work here. every single one of them is invested in not only their craft but their clients as well. since august i have had the privilege of getting to know these wonderful women. i am more than satisfied every time i leave the salon and i always look forward to returning. they do an excellent job of making you feel welcome and comfortable in the salon and i always have a great time. i stumbled upon them by accident but have never left since, i don't believe there is another salon that could even come close to the service and quality of product i receive here. love these ladies and all they do. 12/10 recommend. i would give 500 stars if i could!
This is by far the best salon I've been to thus far. I felt really appreciated and taken care of. Rasheedah was very kind and detail oriented.This shop takes great precaution in keeping everything clean and sanitary. No shortcuts taken.. Overall great experience. Definitely returning.
Jordan is the absolutely best! I’m very picky about my nails. I can’t stand paint on my skin, uneven polish, or stubby nails. I’ve been to Jordan twice now and every time I’m in love with her work. She is very neat while polishing and shapes your nails (hands and feet) to perfection. She has certainly gained a loyal customer in me!
I went to visit Georgia with 2 of my best friends this past weekend. We absolutely loved EVERYTHING about this establishment! I received the best service I have ever received from any nail care team. The atmosphere is relaxing, inviting, and overwhelming positive. Nicole gave me the best pedicure I’ve ever had and I don’t usually get them because of how poorly pedicures are usually done at nails spas. I also got the dip powder overlay on my finger nails and was in love with everything about them. If anyone is considering trying them out, do yourself a favor and go!! Their appointment only style of service allows them to give their full attention to patrons one at a time without the attempting of a distasteful rush job because they feel the pressure of a growing crowd in their wait area. We all have experienced it. It’s aweful. I absolutely adore the whole staff! They all were refreshingly sweet and engaged in conversation with my 2 friends and myself as well as expressed a wonderful since of wanting to serve their customers without making us feel like we were only there to give them money (which we all agreed we have felt too many times elsewhere) American and Beautiful Brown Woman owned. I don’t want anyone else to do my nails ever again. Great job beauties! Disregard the run on sentences 😂🤗
First and foremost, excellent job and customer service. I have been getting nail work since the late 90's in California and it's a pleasure to have Americans providing an excellent service. They do not skim the top, they take their time to do a thorough job. There's always cheaper places, but I rather pay a little extra for top quality. The environment is open and very clean. No more wondering if the employes are talking negative about you in your face. You are treating like the way you should be, with respect and appreciation. Don't pass on this salon, you will be glad you came.
First let me say I was looking forward to getting services with Cocanails. I have never had the privilege of patronizing my own in a nail salon. When I walked in, I was greeted immediately and made to feel comfortable. I was seen almost right away by Diana. Diana took time to explain to me things about my nails and about certain products which I appreciate. The ambiance in the salon is relaxing and inviting. I do appreciate them letting me stay although I had my grandson and daughter with me. (That's my fault. I should have read the rules of the salon). Well Diana and I had great conversation which I don't get with other salons. During our conversation I informed her my husband is a Pastor and she asked which church. I told her. She mentioned coming to visit my church one day. Fast forward I get my eyebrows done and I'm very pleased. I go to check out and I was trying to calculate how much tip I wanted to give. I felt rushed by the owner. It was if ok you got your service now pay and get out. I paid my bill and left. When I got to the car I forgot to give her my information in case she wanted to visit my church. I send my daughter inside to give her my number. The owner walks out to my car and goes on to explain to me she doesn't allow exchanging of personal information with her workers. She then says to me "while we are friendly, we are not friends." She explained to me why she doesn't allow the exchange of numbers. I should have just given my church's information but I wasn't thinking. I gave my cell. Anyway that put a bad taste in my mouth. No one asked to be friends. It was totally innocent. The owner was never nasty let me make that clear. I just think it's not in good taste to say things like that especially it's my first time there. I felt valued by Diana but not at all from the owner.
Best pampering experience ever! Dyanna is my new best-friend! She took her time and made sure she paid attention to detail. At no time did I feel rushed or that I was not important. I will definitely be coming back and bring friends for their stellar service!
I have been coming to Cocanails for approximately 3.5 months. I found them on Google. The owner was courteous and advised that bookings were done by appointment only. Initially I did not understand not taking a walk in. However, now I understand. The staff takes their time and does QUALITY work. You do not have the feeling of being rushed out for another. I enjoy the atmosphere, the staff and the finished work. I HIGHLY recommend you visit (book an appointment first) and learn for yourself. -Toni Banks
Best salon experience ever! Called to make an appointment for my anniversary and I was so thankful they still had appointments same day. The salon is so relaxing and calm and laid back. The pedicure bench was comfortable and clean. Our techs were the owner and Diana. They talked with my husband and I. And even sang to us for our anniversary! I will be back! My nails and toes look and feel amazing.
Best experience I’ve ever had at a nail salon! Tamara had so much knowledge and really cared that I got the service and quality I wanted. I recently quit biting my nails and have been struggling to grow them out. She suggested s&s powder and I couldn’t be happier with how strong they feel and how healthy my nails and cuticles look. Thank you so much!!
Best salon experience ever! Called to make an appointment for my anniversary and I was so thankful they still had appointments same day. The salon is so relaxing and calm and laid back. Everyone seemed to be comfortable. The pedicure bench was so comfortable and clean. Our techs were the owner and Diana. They were very nice and entertaining. The talked with my husband and I, and even sang for our anniversary. My nails and toes look and feel amazing! I will be back!
First time and definitely NOT the last! I was accommodated literally 30 minutes before closing with not a single complaint. Loved the color, conversation, vibe, and service. I was informed a special drink came with what I selected by Rasheeda, and it was promptly provided. She did an amazing job on my pedicure and Nicole provided a meticulous manicure. Overall, it was a seamless experience and I loved the end result! My KING found the salon and wanted me to experience a shop where I am respected and treated like a QUEEN-A Black Owned Business knows BEST! Congrats on 7 YEARS Strong!!
My husband made an appointment for me to get a manicure and pedicure since I haven't had a chance to get one since having our daughter. The shop is extremely clean, and all of the women were warm and welcoming. Considering this is 3 minutes from home, I'll definitely return!
This was my first time going and I must say the atmosphere was absolutely amazing! They have signature drinks based on the pedicure that you receive as well as played soothing jazz music for a total relaxation experience. I will definitely be back!
Advise you to check before you get service. Out of over 20yrs of getting my nails done I've never known an nail place to have hidden fees you dont know about until after service. To add the place is claiming to be upscale however they're not using upscale tools for nail service and the nail techs service like beginners compared to all the nail places I've ever serviced. I would recommend this place to anyone especially with the additional hidden fees they show you after the fact. I've never paid $62 for only a fill-in. Nothing Else! No broke nail or nothing. Never Again!
They did an amazing job on my bridal nails! The atmosphere is relaxed and the nail techs are skilled and super sweet. They made my vision come true. I’ve never had a bad experience here. Love it!
Best salon in the area! I moved to the area a few months ago and tried several local nail salons trying to find “the one”. Cocanails is it and I haven’t gone anywhere else since! I’ve been several times now and have always had a good experience. Great customer service, very clean salon, and an SNS manicure that lasts 3 weeks - can’t beat it!
This shop is horrendous with their prices and customer service. There were hidden fees and the nail techs were nice but beginners at their craft. I want to support a Black Owned Business however, that’s hard to do when they overpriced everything and are not open to criticism. I paid $124 for a fill in overlay on my real nails and a pedicure. With this being an upscale nail salon, I wasn’t offered anything to drink. My experience here was not worth $124. I would advise this salon to make some changes before I ever return or send someone there.
Absolutely wonderful salon, the staff is very kind and knowledgeable. I just moved to the area and decided to try this place. They were great with my nails, and the salon was clean and comfortable. Great place, would definitely recommend!!
Simple Amazing, being a small business owner we work so hard. So finding out that Cocanails was not only an amazing place, but owned and operated by a fellow African American women. I was in love three times. First the ambiance is wonderful and peaceful, the service is Divine, they are very detailed and personable. Secondly they make the service and experience which is amazing. Especially Dianna and Lastly spending money with fellow African American business owners makes my heart smile!! Do yourself a favor and book today..
I cannot explain enough how much of a GEM this place is!! I am IN LOVE! I will never go anywhere else, and I have a whole different level of expectation for my nail services. Treat yourself. You won’t regret it, I promise!
Had a wonderful experience here at Cocanails. Customer service was great, establishment was clean and sanitized, and to top it off, ITS BLACK OWNED. If your in Atlanta, or just visiting like me, and you want to treat yourself to a nice luxurious experience, come to Cocanails. You will not regreat it!
I absolutely love this place!! Everyone was friendly and what I like the most is that they want what’s best for your nails. I thank God I found this place. I will never go anywhere else. They take their time to meet your need unlike all the other nail salons that just want to rush you in and out. I was very satisfied when I left. Cocanails Rock!!!
I am already in love with Cocanails! Today was my first visit, Rasheeda was great. She always let me know what products she was using, and what they were for. She asked me if the towel or stones were too hot or just right. She paid such special attention to me. She gave me an amazing manicure and experience. I had the milk and honey manicure. I felt so pampered. The atmosphere was calming, it was a great start to my day. I will absolutely be back! Thank you ladies for an awesome customer experience.
Well the owner did her thing, from removing my gel polish/chrome nails to making my nail bed look natural and lovely! An did I mention I’m new in town and really loved that she told me some new for my nails to stay healthy. She definitely has a new customer great service.
I love the service, the environment and the true nail care that is put into doing your nails. Quality service, not cheap service, so if you are looking for cheap and quick, not your place. But if you are looking for quality and long term nail care, highly recommended. My nails have never been healthy and very well maintained.
You will not regret going here. Beautiful place, beautiful energy, beautiful women with beautiful spirits. Best service I've ever received in a nail shop. They take great care of you and are great at what they do! Nicole and Tamara were just awesome, I really enjoyed my experience. Looking forward to my next visit .
Great experience at Cocanails! We set up an appointment for a small group for a bridal party, but were running behind due to some flights being delayed on the way into Atlanta. While they were transparent from the beginning about risking the appointments because we were running late, when we arrive they were very helpful. The staff were incredibly accommodating and helped get us situated even though we were behind. They were super sweet and kind! Plus our nails look beautiful for the wedding! Thank you for the hospitality, we look forward to coming back!
Best experience, BEST NAILS. From my first call to make my appointment, to the moment I left Cocanails I felt taken care of. Not only did Tamara deliver EXCELLENT service, but she also assessed my nails and gave them exactly what they needed! The vibe gives you a luxury spa feeling as opposed to your typical nail salon. I’m so grateful to have found this place, Tamara and the team are incredible.
I have been here 2 other times and I loved it but this most recent visit did not leave me completely satisfied. I showed up to my appointment about 4 minutes late and I called in advance to state that I would be late and the lady stated that if we were 10 minutes for our appointment then we would be a " work-in " which I believe was fair. But I wasn't 10 minutes late, I was only 4. I had to wait a little over 30 minutes before my service was even started. I understand they are busy but I also have things to do also. Nicole is awesome and is amazing at what she does!!!!
Included them into an impromptu self care day and glad I did. They were able to for me in, took great care of me and my special attention nails and make sure u was comfortable at every step of the process. Attention to detail was second nature to these professionals. Would recommend and plan on visiting again
The best nail salon ever! It's beautiful, clean and smells good. The owner and staff are very professional, friendly and courteous. I highly recommend this place. Make an appointment because they are super busy and you may not get in as a walk in.
I was unaware of the "by appointment only policy," but was ever so sweetly worked in immediately. Never once did I feel like I was a burden for walking in. Today is my birthday, and I was provided royal treatment. Such an awesome team of professional brown women with good vibrations from the flow of music and casual conversation to the sweet libation. Thank you all for keeping my birthday groove going. I will definitely be back (by appointment only 😉) Oh thanks doke my birthday song!
I visited the salon with my two daughters ages 8 and 17. We were celebrating my youngest birthday. This would’ve here first pedicure. I was excited to experience this with here. When I noticed we were not seated together I mentioned this to the staff. I was told bluntly “ We fit you in how we can”. No thought was given to what we wanted to experience. As I sat in my seat watching my daughter from afar I could only smile at her rather than chat and giggle. The sad part is there was an empty seat right next to me. At the very least the youngest could have sat next to me and the customer service approach to give us a good experience could have been better.
To be clear the ladies are professional but not intentional on what they want you to experience on your visit. We could have gone to a private spa and spend a similar amount for a more cozy experience. I would recommend them for a one on one experience but definitely not a place to go with a girlfriend or your daughters.
Today was my first time going here and it was a fabulous experience. I did not know that they operate on appointments, but they fit me in as a walk in with no problem. The atmosphere is the best of any nail salon I’ve ever been to. There is no chemical smell and all the staff are very friendly. My nails look amazing! I will definitely be going back.
A very positive, relaxing and nurturing environment. The best customer service and best quality service I've received in a long time. Not only are my nails gorgeous but I don't have hang nails and peeling from harsh cutting to the cuticles. I also appreciated that they accommodated me as a walk-in although they are appointment oriented. I will definitely be booking here in the future.
Tamara (the owner) does a wonderful job on SNS nails. My nails usually will last for 4-6 weeks before I need to come back. She doesn’t soak your entire hand in the acetone like some technicians do. Keep in mind that it is an appointment based salon, so remember to book ahead. The signature drink that comes with some pedicures is amazing! They don’t allow customers to talk extremely loud on speakerphone so that’s refreshing. I don’t remember any of the other technicians names, but they are all wonderful! I’ve been coming here for 6 months and I love it! Go support this American/family business! You won’t be
This place is absolutely amazing. Love the positive vibe. Every employee was very welcoming. They treated my 5yr like the princess she is. We love our nails and we will definitely be back. Can't wait till the next time. Highly recommended. Make you an appt. Today!
Theses ladies are prompt and professional, not to mention do an excellent job!
I was looking for a salon to go to while I was out running errands and I saw there was an “American” owned and run salon in the area. It was appointment only however the owner was able to fit me in. Got lost was late and they still serviced me. Upon walking in I was greeted by everyone (even those working) I especially pay attention to those who pay attention to me ! I love when people aren’t to busy for their customers. The place was very clean (even the bathroom smelled good) The best part was they didn’t just wow me with great CS but the actual service was great. The technician took her time, she was very attentive and detailed. She explained some things that would help me with self care at home in between pedicures that would actually make my next visit even better. The owner was very hands on literally (she helped me out of the pedicure seat) she was also very knowledgeable as I overheard her explaining some self care routines to the client next to me. The prices were good and definitely comparable to, if not better than the “assembly line” type places most of us usually visit. This was an individual experience not a cattle call. The focus was on my service and my service only; not hurrying me out the chair in order to fill it with the next body. The vibe was good and the smell was good. (no corn chips here 😷) Overall they got my vote and I live all the way in Fayette County BUT I will be here for my future pedis from now on. Thanks Cocanails 😊
I love this place. I am so glad I discovered it. Everyone is pleasant and professional. The ladies provide excellent customer service and go above and beyond to make sure that you are pleased with your services. I greatly appreciate the clean environment, which I have found is not common in the Atlanta area in nail salons. I also love the relaxed energy of the salon. The music is soothing and the vibe of the salon is positive. You leave feeling relaxed and your hands and feet look fabulous.
Not getting into the lack of customer service I saw amongst some of the nail techs and the way i heard them speaking to some of the clients that walked in after me, my nail service was just okay. My nail tech did a great job of removing a previous full set I had and the actual manicure she did was very nice. The polish job though is horrible. Within an hour of leaving the shop, i have lines and bubbles in my polish. Like I said the actual manicure job was nice and my nails before the polish looked great. I would just advise brushing up on polishing skills. Maybe the rise in SNS has lessened that skill. Additionally, I noticed that some clients were given a menu of the different types of manicures/pedicures prior to their service. I was given no such option and was immediately given the basic manicure. This place has a lot of potential but I think customer service and basic skills need to be revisited.
This is a fantastic salon! Everyone from the manager (Tamara) to the technicians is dedicated to making sure your salon experience is relaxing, stress-free, memorable and exceeds expectations.
During today's visit, I witnessed an unfortunate incident involving a walk-in client. However, Tamara handled the situation with the utmost professionalism. I was truly impressed with the calmness and maturity she displayed while working to resolve the issue. And she did -- very successfully.
The technicians are very skilled and professional and they work hard to promote a positive energy in the salon, so leave your negativity and drama outside when you walk in, because it is not welcome and will NOT be entertained. Come to enjoy a calm escape from your busy, stressful day and enjoy a pampering manicure and/or pedicure while listening to soft jazz in the background. You'll definitely want to return for more! They take walk-ins, but appointments are highly recommended. Be sure to check out their website before visiting and ask for Sierra (spelling?) -- she's great!
I am thankful and appreciative to have found a place that makes me feel comfortable in the skin I'm in!! They were professional, pleasant, personable..... it was an overall great experience. They had variety, used natural products and provided an upscale atmosphere. The location is great too and I even was offered a cocktail! I will be going back for my next touch up in a couple of weeks!
The owner and team is amazing!!! The best experience I've ever had going to get this service; they care, will take the time out to explain, show you how to care for your nails and skin. If you want to go to a salon and receive amazing service beyond anything you've ever experience make an appointment now. The prices are fair, and the work is flawless. Trust me you won't be disappointed.
Tried out SnS for the first time absolutely love my nails! Very tranquil environment. I’ve been looking for a new salon due to the pampering experience being lost in a lot of the salons here. Techs took their time and made me feel appreciated.Recommend you make an appointment today!
This is my go to nail salon anytime I'm in need of some pampering. Upon entering the salon you are greeted by an employee and some smooth relaxing music. I...read this and 91 more