Ivory Dental Specialists

4/8/2016

I'm currently entering my 3rd hour waiting for a routine appointment I made weeks ago and confirmed yesterday. Last time I was here for another routine appointment, I waited 2.5 hours total

10/30/2016

I love this dental office. I love both the ortho dentist and the general dentist. I have no complaints nice clean environment. I won't be going to any other office.

11/30/2016

This is the second time I've left this place feeling pissed off. I literally just got out of my chair and left. I was here for a simple cleaning. That's it. My appointment was for 11am today. First I was taken to a room about 20 minutes AFTER my initial appointment time. Than I was moved to a different room. After another 40 minutes, and NO doctor at all, I left. I have to be at work now. This places has the most ghetto dentist assistants. All they do is talk about where to get their nails done, and the doctors they don't like, while ignoring the patients. If I could give them a negative 5 stars I would.

2/7/2017

Bonnie, the orthodontist, was recommended by my endodontist last year. I did a consultation and was made to feel very comfortable with the process. I decided to go forward with getting my braces done here and have been very happy with everything. The staff is very friendly and I have recommended Bonnie to two friends already and it's only been a few weeks. If you are considering this place, go in for a consultation and see for yourself.

9/5/2017

I love the staff very friendly . They answer all my questions about my treatments and are very Knowledgeable. Mo/ payments available for braces . Team Braces 😁 😘

9/5/2017

Professional, clean, pleasant and comfortable. Dr. Griffin and staff are very informational as well as efficient. I highly recommend Ivory Dental Specialist for all your ORTHO needs amd and more!

9/5/2017

The people at ivory dental care are extremely mix and kind and give you amazing feedback on your teeth after every appointment

11/8/2017

Best Orthodontics in the Chicagoland area, very professional and excellent service!

1/9/2018

How do u get in contact with these people I been calling for a week left voice mails no one still haven't returned my calls

4/18/2018

Dr. Griffin and staff are excellent oral health providers. It is a very friendly and professional environment. In fact, it is one of the few places that I go and everyone greets you with a smile and warm hello. I highly recommend Ivory Dental Specialists!

8/20/2018

Can't no one answer phone and straight to voicemail.

Don't even know if accepted walk in on Saturday.

Trying take my older daughter to the dentist ASAP. She need her widsom tooth pull out.

10/21/2018

I absolutely Love Dr. Griffin and Monica Pringle. Ivory Dental is more than just an orthodontic office. The staff there genuinely cares about your treatment and they genuinely care about you. They are extremely supportive and keep you up to date on the progress of your treatment plan. The office is beautifully decorated, clean, and very comfortable. I highly recommend Ivory Dental Specialist.

11/22/2018

Great experience here with my children. The dentist and dental assistants were very nice and patient. The dentist stopped my youngest daughter from crying because she was scared and made her laugh instead. Never have I ever witnessed this. I was amazed. I would definitely recommend them to anyone. Great place, great location! Quick service!

12/23/2018

The staff was very professional they run on time and he always give you best quality service. Had a tooth pulled yesterday and the doctor was very gentle very patient with me and try to make it as painless as possible if I can give 10 Stars I would. Looking forward to go back again. I never thought I would say that about the dentist but this was a very good experience. Will definitely refer all my family and friends to go here.

1/24/2019

So I am sitting at the denist. my appointment was at 1pm and I arrived at 12:47pm to meet my mom. My mom checked me in and no one has spoken to us since, or taken me back. I dont normally write reviews about places but since I have been sitting here so long I cant help but to notice the sign on the denist office door that reads: “Review Us on Google” so I did just that because I have nothing but wasted time.

This also isnt my first time experiencing this. The last time I was here was September and I waited over an hour for my 8:30am appointment, I had class that day and work not only did I miss class I also was late for work. I told them and explained I needed to be seen, 30-40 more minutes goes by before I was seen, I ended up calling off from work because by the time I got to the back I still was not attended to, on top of that they told me they couldnt do the procedure because it was too late in the day, I insisted on it because I had waited several hours at that point.

Today, I have been here for an hour its now 1:57pm and people who arrived later than me are being called which is exactly what happened last time I was here. I want to give them the benefit of the doubt but its happening again and its not just me waiting the kind lady across from me has also been waiting with no communication from staff for as long as I have been here and people have gone before us both.

This is disappointing considering I want to support this establishment but it becomes increasingly hard to when you spend enormous amounts on dental care here just to get treated like you dont exist. Anyways I am going to finish my episode of Law & Order SVU : )

2/25/2019

I came in with An appointment at 10:30, when I initially set up the appointment I explained to the receptionist everything I needed to get done they ensured me they would be able to extract the teeth I needed removed. Once I got to the office at 10:15 I filled out the paperwork, and waited to be seen. The doctor did not once come in to my room, until after 12pm after sitting and waiting in the examine room for nearly two hours to tell me that he couldn’t do my procedure because him and his staff had to go on lunch!! Very unprofessional, not once did the doctor apologize about having me waiting for such a long period of time to be turned away! I won’t be returning or recommending them to anyone else!

****Update:

After writing previous review, I felt it was necessary to write this one as well. I want to thank the team at Ivory dental for reaching out to me after I voiced my concerns. Someone called me within the hour to reconcile the issues and concerns I faced at my visit! I understand that one particular day isn’t representative of the dental office as a whole, and it really meant a lot that someone called and to just listen, and apologize to me for the inconvenience, and as a customer I couldn’t ask for much more. Thank you again, Ivory Dental for making me feel like a valued customer. That for me really means a lot, much more than my previous visit!

2/25/2019

Went yesterday because my 3 year old had an appointment, they were quick and friendly, the receptionists were welcoming, I would recommend this place to anyone.

4/26/2019

Every visit is has been a great one.😊 they’re full of enthusiasm and there’s always a sense of comfort when I’m in their care. Very friendly and helpful people, I definitely recommend. Favorite Dentist so far, don’t plan on switching, and I thank you all for your good service.❤️

5/26/2019

I love this dental office, my daughter has been going there for a few years and it’s always been great service. The wait time for her to be called back for her appointment is usually very short or there’s no wait time at all. I would definitely recommend this location

5/26/2019

I liked it here until they had my 3 little ones totally overbooked waiting 45min before someone even asked for an insurance card. Don’t go here if you don’t have your entire day cleared.... clean and courteous though

7/30/2019

I appreciate the awesome service that was provided at Ivory Dental Specialist! It shows in heir everyday actions with patients how knowledgeable they are in their field of work. They get you in and out but will take the time to make sure everything going according to plan or fix any of your mishaps. I definitely felt like I was working with family and will recommend Ivory Dental Specialist to anyone looking for great orthodontic work!

8/30/2019

I had a great experience at Ivory and will definitely be recommending them to family and friends! I went for years and was completely satisfied with my results! Clean, efficient and great friendly environment. Thank you all again:)

8/30/2019

I love Ivory Dental. I had work done on my teeth this past Monday. Dr.Rhodes is awesome!!!!!!!! Monica, Lauren and the other staff members of Ivory Dental are very professional. Thank you ladies!

9/30/2019

Hours are listed as 1:30-5PM but we arrives at 4PM and the office was CLOSED! Also, there's sub par professionalism regarding scheduling. My Son was scheduled to have an extraction done and due to the negligence of the Ivory Dental Specialists claiming they never rec'd his referral, his appointment had to be rescheduled. The coordination between offices should be certain and the patient SHOULD NOT have to run around to gather documents that the dental office is being paid to obtain!

9/30/2019

Excellent service! Tremendous results! She exceeded my expectations with my smile! Thank u so much to the whole team!

11/1/2019

Ivory Dental Specialists did a good job on my teeth! Everyone is friendly and professional. They work quickly and efficiently.

11/1/2019

Best Orthodontist Place you can Ever go to great Service. Treat you like family

2/16/2018

I must start by saying I take Yelp reviews and other recommendations very seriously. So I empathize with the reviewers who described having bad experiences...read this and 54 more