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How would you rate Essential Creations Chicago?
Sandtricia and the crew at Essential our energetic and passionate presence in the production of the products they make and she was always gracious in his willingness to diligently executing projects that were requested from me and my chapter from line jackets, luggage tags, polo shirts fraternity/sorority blazers..etc. She has a professional and positive attitude and truly wants to help others. Her attention to detail and follow up while helping others to connect with the resources they need to be on time, makes her a leader in the field. I recommend her for project for any Divine 9, Social Club, Family Reunion or work-related uniform.
I really liked the design of my jacket! I recommend this place to anyone who is trying to buy their new members jackets!
My Experience Was Very Epic.My Bishop Seal, has a lots of details, but Sandi May God Bless Her Patience's She Made Sure That I Was SATISFIED. And I, The Rest of my Clergyman's will be doing business with ESSENTIAL CREATIONS +MEM
The Windy City Seals Scuba diving Club has been a customer of Esential Creations for many years. They have created all of our club paraphernalia including hats T-shirts jackets etc. We find Sandtricia and her staff to be courteous efficient economical and very helpful. We will continue to use their services for many years to come.
Customer interaction was very pleasant. Owner answered my questions and inquiries in a professional and timely manner.
PROFESSIONAL STAFF, FRIENDLY PEOPLE, QUALITY WORK & PRICING, YOU WALK IN WITH A SMILE AND IT GET BIGGER WHEN YOU LEAVE
Love my braids!!!! I have had my hair braided 2X by the students. Would definitely recommend!!
Personal service. Very talented staff that produces great work. Professional quality, but not at the inflated prices you would expect.
Great professional service, willing to compromise when necessary.
The only way to leave a comment was to add at least one star,. I'd like to get my star back, very disappointed with the entire process.
LOVE THIS PLACE, I WAS IN A CRUSH FOR SOME T-SHIRT AND SANTRICIA WORKED WITH ME AND GOT ME JUST WHAT I NEEDED . I HAVE WENT BACK ON MANY OCCASIONS AND THE CUSTOMER SERVICE AND ARTICLES I ORDERED WERE PERFECT. NOW SHE IS THE ONLY COMPANY I GIVE ME BUSINESS TO. GREAT JOB
Love helping people solve problems. Thanking God for the gifts and and the instilled passion!
Great service and products! Essential Creations designed my line jacket, and it was beautiful. I would highly recommend all Greeks checking out their products. The owners and workers were professional, polite, and on time.
I'm like the other customer. I would LOVE to take the star back myself. The entire process was a nightmare all due to non-effective communication. The owner failed to comply with an agreed date and advising that she was out of town. This made my pregnancy reveal the hardest to accommodate on such short notice. When they did attempt to design the shirt...the layout was terrible. It looked rush and of very poor quality and creativity. Keep in mind I've done business twice before with minor concerns and still continued business. I would NEVER spend my money with this establishment again. Sad because I love supporting private businesses especially our own.
I paid $16 upfront for my dog's name to be printed on both sides of her vest. It took almost 3 weeks, 3 store visits, 2 failed promises, 1 correction, and 1 reminder (when I didn't hear back) before the item was dropped off at my home.
Only 4 stars because I had to be the one to call to check on my order, even though i was told I was getting a proof emailed to me prior to pick up but the day of my pick-up I had to call to verify if I was getting a proof and if my order was ready. Also, one patch was suppose to be smaller than the others as it was on an infant item, and it was the same size as the adult items which made it take up a lot of space of the infant item and pretty sore to look at because of how unsymmetrical it is. I’m restricted on time so just took it, paid my other half and left. Very sweet people there and good customer service but you will have to be the one that is pro-active in my experience.
First off I'm trying to figure out why and how my husband's design and lokated logo is being featured on your website without his permission this is a copyright infringement, this has been his design and logo for over 5 years and it would be wonderful if you could pull his design off your website. Secondly, the experience with essential creations was horrible,the customer service was horrible and the lack of follow up and miscommunication is very bad business practice. My husband did not receive the product he ordered he ordered an all bone white varsity jacket that should have had bone white leather sleeves and bone white wool instead the wool portion of the jacket came back an eggshell almost beige color and on top of my husband not receiving what he paid for he was promised a due date of 4 to 6 weeks from when he ordered the jacket which was Oct the 24th. Well, the jacket came back much later than what was guaranteed and promised it actually came back Dec 15th to which no one called us to let us know the jacket finally arrived, we had to call them ourselves and were told oh yeah i forgot to call you. Sandy (the owner) never followed up to at least inform us that this jacket would be late. Not only was the jacket late, it was wrong in color, he also ordered chenille patches which when ordered was supposed to be very precise as far as the inches which were supposed to be 11inches instead we got an 8 inch logo. We expressed our dissatisfaction and were promised a refund by January 15th and to no avail have been getting the runarounds by Sandy. I have her on a recording promising my husband a refund and it's also written by Sandy on the order form that a full refund is due and to date have not received a refund because she is at jury duty now, which I'm trying to figure out what the hell this has to do with us receiving a refund. I'm sure Sandy knew she had jury duty before she promised us she will refund the money back and to pick it up from her on January 15th. I am very appalled and displeased with the lack of good customer service, lack of communication and the lies and false promises. Another thing not only did we not receive a refund but they had the audacity to to have the jacket on display in the store with a for sale sign on it. Lol! It's so sad how black business owners plead to shop with black businesses so that our communities can flourish and we can begin to pour money back into our own communities instead of the Koreans,the Chinese, or white owned businesses but when you try to patronize black businesses this is the treatment you receive. It becomes very discouraging. Sadly, I would rather go to other businesses were I will get the product and services I'm promised instead of ghetto customer service or therefore lack of. This is why lots of black businesses in our communities tend to not thrive and fold because of arrogance, ignorance, the inability to not listen to customers and bad business practices and lack of integrity. I believe Hosea 4:6 said it best "My people will perish due to lack of knowledge". And this is essential creations, they lack the inability to follow instructions and lack the knowledge as to how to communicate affectively and be honest. If you are considering doing business with this establishment, PLEASE RECONSIDER!
My work company recommended your company just for you guys to lose my uniform. What was suppose to be a 1 week job turned into a 2 week job.
Miss Sandtricia is "DA BOMB"! She loves what she does and ut shows in every facet of her work!!
Awesome customer service and a genuinely nice lady!!!
This business was used by the Lindblom Eagles Nest Fest committee to print customized gear, including t-shirts... ink pens... and key chains, and they did an OUTSTANDING job. The t-shirt designs and embroidery work was beautifully done and the company is extremely professional in the way they do business. I wish them continued success, and am exited to wear and use the items I received.
Fast, quality service! Great people working in the shop! They make their customers feel like family! Several amazing jobs done by them and they’ve never let me down. Support and shop local!
Always great service. Trustworthy and brings vision to life. Thank you San‼️
My business is family operated come in and feel the love.
Nice, local black-owned small business. Warm and pleasant environment. Owner was very welcoming and friendly. I would DEF recommend this place for any silk screen/embroidery/fabric printing services that you may need!!
Try the Turkey Burger with grilled onions and all the trimmings. It is the bomb!! It also has the french fries to compensate the burger.read this and 211 more