As its name suggests, this Charlotte Bakery takes cookies as seriously as its homespun baked goods and coffee. Hand Iced Cookies are custom made and carefully decorated. The house coffee is made with two shots of espresso and fresh spring water. Friendly Owners and employees greet you with a smile, and the coffee bar serves some of the best coffee in Charlotte. Three inch round personal “Bouji” cheesecakes topped with a flavorful cream are colorfully decorated and come in decadent flavors that include Mudslide Cream, Banana Pudding Cream, Orange Creamsicle, Key lime Cream or Cookies and Cream. Other coffee-pairing options range from delicious breakfast breads to scrumptious Pound Cakes and delightful pastries.
Today Cosmic Cookie Bakery has positioned itself as one of Charlotte’s best kept secrets. With its presence in the Charlotte. Cosmic Cookies continues its tradition of scratch made hand crafted desserts that are shipped across the U.S. with orders coming in daily from as far away as Europe, India and Mexico. Many people visiting Charlotte have made a special trip to the Bakery to sample a taste of its products or carry some home. And Cosmic Cookies has recently been voted as the 9th best cupcake shop on the East Coast by Scoutology.com. Not a small task in the four years since its opening in 2011.
Must-Try Items: The Red Velvet Cheesecake Brownie, a triple chocolate brownie with chocolate chips, scratched made red velvet cake and scratch made cheesecake swirled together. Banana Pudding Cheesecake, a Banana infused cheesecake with a Banana Pudding Cream Topping on a vanilla wafer cookie crust.
For more details or business opportunities contact us at; firstname.lastname@example.org .
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Rate & Reviews
How would you rate Cosmic Cookie Bakery?
The service was awesome! I live in Detroit, I was able to get the cake delivered in Charlotte with no problems. The customer service was above and beyond my expectations. I called a few other bakeries in the area but choosing this one was the best decision I ever made. The prices were very reasonable and the cake was delicious. I want to thank you guys for helping me celebrate from miles away!!!❤💙💚💛💜
My roommate and I went to go check this place out. It was supposedly in the University area (The owners do know that it's a good 15 minute drive from the university area, right?) and was apparently open until midnight. It took us a while to find the right place as they don't have any signs up for Kai's Kookies. It had the older bakery's sign still up. When we got there on a Friday night at 9pm, there were a bunch of hand written signs saying they close at 6pm. NOT the hours listed online. I doubt we'll ever make the effort to go out there again as it doesn't really seem like they know what they're doing. Too bad I can't let anyone know about the actual product.
I just came across this new Bakery near Northlake Mall and had the most wonderful coffee and Brownies. The Butterscotch Brownie was divine and I bought a Salted toffee brownie to take home. The young woman told me that they are planning on staying opened till Midnight and this was their second location in Charlotte. I think I will be back for the Banana Pudding Cheesecake.
I'd been to Kai's every time I visited Charlotte and was blown away by the delicious cupcakes and welcoming customer service. Not being able to be in town to see my girlfriend on Valentine's day, I emailed Kai's to see if they could help me make some bespoke blackberry cupcakes to be delivered on the day. Sure enough Tracy came to my rescue and after sending her images of what I was looking for, she made up a batch of the most delicious cupcakes, presented perfectly. My girlfriend was over the moon and I was left with yet another great customer service experience at Kai's Bakery. Thank you so much Tracy, you've made me a customer for life!
I've been there twice. The first time was when they first opened and the cake was dry and not so good. Since I wanted to support a small business I went back again today thinking maybe it will be better. OMG THE CAKE WAS SO DRY I AM SURPRISED THEY EVEN SOLD IT TO ME! Never again!
The information on their website is not accurate!!! So frustrating!! I called to have some goodies delivered to my son at UNCC before his finals next week. First of all I was told they could not deliver anything today (it was only 2:30 in the afternoon when I called & they're supposed to be open until midnight) and the only delivery time tomorrow was between 10am-noon. Then after trying to place my order, found out that the first 2 things I ordered from their menu were no longer available. Since I was getting the impression their website needed updating, I asked about the delivery fee (the website says they deliver to UNCC for a $5 delivery fee with a $15 minimum order). I was then informed that the website was not correct & the fee to deliver to UNCC is $15. In shock, I verified $15 delivery fee PLUS the food order & she said yes. I told her that was ridiculous! If you're looking at their website, make sure you call them first!! Sadly no cookies for my awesome freshman! :(
The absolute worse I mean worse cupcakes I've ever had in my life. Extremely dry with no flavor. I was better off buying Dunkin Hines or Pillsbury box mix . Google Fiber needs to be slapped for even bringing these horrible cupcakes to our office to inform us about their service. YUCK!!
I ordered for a cake delivery for Sunday and though they are closed on Sundays, to my surprise they do delivery till midnight on Saturdays (nothing could be better than this)...the cake was just awesome delivered on time despite of it raining like cats and dogs on that day....Tracy and Darius were so helpful and they made this so much convenient for me...thanks a ton to the wonderful team!!!
Tracy is great and this place is amazing. I would definitely recommend!
I placed an order on Saturday and they were able to deliver on Monday to our office in North Charlotte. I left it up to them to do a combination of cookies, cupcakes and brownies. They did a great job and everyone loved them!
Been here on 2 occasions and the last time the cheesecake brownies were extremely dry and tasteless. My fiancé said the same about the one he got as well. I tried the cheesecake on my first visit and it was okay. The cheesecake has a different taste and texture than others I have eaten before.
Visiting from out of town, I found this bakery through a quick search and I was so pleased by the quality of the carrot cake! Perfectly moist, great balance of spices and carrot, and the top-quality frosting - I would recommend this to pickiest carrot cake lover.
I travel to the area a lot for work and this is now my must-stop staple every time I am in town to bring to my local Charlotte branch office. They all go wild for the custom cookies! They enjoy them so much that they have been ordering cookies in the shape and color of our company logo for big office parties. Great find, so happy I was able to introduce it to the local team and to support a wonderful local business.
A great place to get a tasty treat.
MOST DELICIOUS desserts in town! Everything is fresh and well flavored. Fair prices and friendly service too. I will definitely go back again.
They did a custom order for me and the cookies turned out amazing. Made the process easy and had a great product that not only looked beautiful but also tasted great!
Friendly service. Nice selection of sweets. Reasonable prices for ordering cakes or other desserts for parties.
Every major event in my family requires a cake from Cosmic Cookie Bakery! They create the most beautiful and delicious custom cakes you can imagine. In addition to cake, the huge variety of cupcakes, cheesecake, and cake pops always wow! Tracy and the entire staff make you feel like family. They are all courteous, professional, and pay every attention to detail. Call them, or stop by, you will not be disappointed!!
Their drinks are very aesthetically appealing to the eye. My friend and I ordered the Rose and Lavender Appleade and it was the perfect refreshing drink on a sunny day. The inside of the small (but appears big because of the high ceilings) shop is decorated with hipster/mini malistic styles i.e. cute little plants. I'd totally come here for a place to chat and hang out with friends if not in a rush.Parking is very limited (only metered spots in front of the small coffee shop) so best of luck.
Didn't know this place even existed! Now that I know that something like this exists (and so close to my apartment) I will be making regular trips when I get a late-night sweet tooth. White chocolate raspberry cheesecake gets 2 thumbs up!
Cosmic Cookie is wonderful !!!!! I ordered cookies and brownies to be delivered to my son's office for a very special birthday but little did I know the security at his downtown Charlotte building would not allow CCB to leave them at the front desk. SOOOO Cosmic Cookie was VERY NICE to then take them to the nearby hotel that we were arriving to later that night and leave it for us to pick up. We appreciated that SO MUCH!!!! With all that being said the cookies and brownies were fresh and fantastic!!! My son and his friends enjoyed them all weekend. Thank you Cosmic Cookie!!
I am from IL and of course waited last minute to send my niece who lives in Charlotte a birthday treat. I Googled bakerys in Charlotte and Cosmic bakery caught my eye. I called them while at work and Tracy was wonderful to speak with answered all my questions. They even called my niece to tell her to be home between a certain hour for a surprise. I can't Thank you enough. You made it so easy and a great experience over the phone. Kudos!..and she said she never had your cookies and said they were delicious and will be visiting you in the near future 😉
If you are looking for cookies that taste like nothing look no further. The cupcakes were dry enough for kindling and it was obvious none of the baked goods were fresh. I have had fresher products from Food Lion. Save your money!
Tracy, these are AMAZING!!!
Beautifully done and beyond delicious.
You saved the day!
Look forward to working with you again in the future.
All the way from NY... I just have to rave about cosmic cookie bakery! My godson turned 14 today and I wanted him to have a little surprise that had a personal touch. Knowing he is a cupcake fan, it was down to the wire yesterday when I found positive yelp reviews for cosmic cookie bakery and decided to reach out. The online ordering experience was easy and seamless. Then, as an added touch, Tracy reached out to confirm the cupcakes would be ready for today. She was so responsive and helpful it put me at ease. Not only did she help me keep it all a surprise but, as promised, the cupcakes arrived fresh and on time! More importantly, they were delicious and received his seal of approval- and I am talking about a teen who knows his cupcakes! Thank you Tracy for helping me send a token of my love from far away! Best wishes for continued success- it is well deserved!
Very disappointed in my cake pops :(. They were extremely nice at this bakery, but all of my cake pops were severely cracked and disproportioned. It was embarrassing being the host of the baby shower.
Really cute place and yummy cookies! (thanks for the free oatmeal raisin cookie) the staff is friendly and everything is clean and well kept.
My boyfriend and I arrived around 6:30p on a Thursday night. The young man at the register barely greeted us when we walked in. Then as we are browsing through the desserts to pick what we want, he was not interested in answering any questions we had. His responses were either short or he acted like we were bothering him. For example, I asked him what the difference was between the almond cake versus the almond pound cake. He replied: “I’m not a baker. I just sell product.” (with much attitude in his tone). Even with that being said, we still bought both the almond cake & the almond pound cake. Almond cake was dry & hard with little to no flavor. (not worth the $3 at all.) The almond pound cake tastes much better so there’s clearly a difference & I think it’s terrible to have someone at the store front with no knowledge of the “products” that he’s supposedly selling. Probably won’t be returning to this business especially if he will be there because his personality was as dry as that almond cake!
Amazingly delicious sweets and even better service! One of the best bakeries on the entire east coast!
We got carrot cake and I️t was the most flavorful carrot cake we’ve ever had. We also got Italian wedding cake, banana cream cheesecake, and the Almond white chocolate cookie was amazing! Very yummy and it’s open until 12! Loved I️t.
This has been our go to for desserts and late night treats! When we moved here we couldn't find anything on this side of town and then one day stumbled upon this gem! Great desserts, great service!
Everything here is amazing and the owners are so welcoming! I love desserts but I really love their desserts....
I love this place. Her cupcakes remind me of home. They deliver and stay open til 12am on certain days. I just wish the cupcakes were bigger, but still love them.
Been a customer since Dec. 2013, I've never had a problem with them. Cakes are always flavorful, well decorated and budget-friendly. Staff has always been friendly and easy to communicate. I have ordered cakes , cupcakes and cake-pops and cookies for a baby shower and heard nothing but great things about them. Definitely recommend this bakery, can't go wrong with them.
I recently ordered logo cookies and they were great! Not only did they look great but the taste was wonderful. They were a hit! Thank you to Tracy and her team at Cosmic Cookie Bakery.
The coffee was great!! And I am always looking for a good snickerdoodle.... Best snickerdoodle I have ever had!! I also had this coconut toffee cookie that was amazing as well. I had great service here and the "barista" was very knowledgeable. It's also a BOB I think. I'm here for it!!
Placed a delivery order for cakes and I was told last minute that they’ve canceled the order since they did not have a driver.
Why promise when you can’t deliver ?
Tracy @ Cosmic Cookie Bakery is just amazing!! Not only are their products beautiful ... they also taste great! They were flexible and accommodating with designing a large cookie order. Their cookies helped our event feel more special. Thank you Cosmic Cookie Bakery!
Ordered a cake for my wife's 40th birthday and had it delivered. The cake was beautiful and tasted great! The delivery was right on time. Highly recommend Cosmic Cookie!
Our nephew was hospitalized in Charlotte. Unable to visit in person, we wanted to send him a basket of cookies. We found Cosmic Cookies in a search, so called and ordered a dozen assorted cupcakes. The staff taking the order was very professional and efficient and the cupcakes were delivered shortly afterward. He ate three of the cupcakes and he and the visitors all gave rave reviews! Thank you!
Cosmic Cookie Bakery is my favorite and go to spot for customer and personal delicious treats! I have been using CCB since they opened over on South Blvd. I love the family, really good people so always nice to support our locals. The presentation and delivery is always perfect. If you are looking for a bakery that provides beautiful desserts that also taste delicious, give them a try and you will not be disappointed! XOXO, Leslie
Once again Cosmic Cookie did a fantastic job of making my Aunts birthday special. Your cakes and cookies are beautiful to look at and even better to eat. I live out of state and they have taken care of me every time I call, they really go above and beyond. Thank you yet again.
Cosmic Cookie Bakery delivered the most awesome cupcakes to our office event. They were a big hit! Everyone loved them, they were beautiful, moist and delicious! I highly recommend this company for your next affair.
Thanks for fantastic work! I have made an order from Europe for my sister in NC as surprise. Everything works just perfectly, cake was delicious, delivery was reliable and fast. Really great company!
Tracy is great to work with and the cookies are lovely! I have used Cosmic Cookie Bakery for several school event needs. They are always a fun hit with the crowd and so personal to each occasion. Love how they come wrapped individually and tied with a ribbon. The delivery is great as well!
What can I say but WOW! I live in Las Vegas, and have used Cosmic Cookie Bakery twice now. Once last year for Christmas cookies, and this year to send a birthday cake to my son in Charlotte. I am so impressed with their outstanding quality and customer service. I truly appreciate they have always helped out when I order last minute. The birthday cake was delivered on time as promised and when my son wasn't at work, they changed delivery to his home. He loved it and it made his day. Its so nice to have a bakery that is the next best thing to me being there. Highly recommend and they will be my go to bakery for any baking needs in Charlotte!
What can i say...the best service ever...Cosmic Cookie created cookies with our new logo and their work was superb! The service and the whole process was smooth with no glitches. Tracy and her team were on point and most of all on time..thank you for such magnificent work! The cookies were delicious..i ate all the leftover ones!!!!
The Halloween themed cookies and cake pops were a hit with our floor! The presentation was awesome! We will use you guys again, thank you!
I gave 5 stars by last encounter here, back in June, when I had my husbands birthday cake made. However, I called yesterday to have my sons bday cake made from here as well. The guy i spoke with advised me to send an email, I did , and waiting and waited for a response. Not only did I never receive an email back, but when i tried to call during business hours the next day. I never got an answer and kept sending my calls to voicemail. I take my stars back and give you a 2. Poor customer service If you cant do it....just advise next time.
Above and beyond! Tracy made our wishes a reality and figured out how to be within our budget. They delivered a beautiful basket of cookies, with more logo cookies than promised, to a business partner who was very impressed.
My company used Cosmic Cookies to customize cookies and send them to a new client/employee. Tracy was very professional and answered all of my questions promptly and had a solution for every issue that I thought we could have. We will absolutely continue to do business with Cosmic Cookies in the future and excited to see what other ideas they have in store for our future orders. If you are looking for a quality product at a great price this is by far the place for you. I did the research for you already!! Thank you Cosmic Cookies
Cosmic Cookie Bakery is our go to! It’s a mile away from us and we just stopped in one day.
Since then, we can’t stop going. They make the best banana pudding cheesecake!!!! My husband loves their butterscotch brownies. Their cupcakes are great and I just ordered a key lime pie. Everything is always very fresh and everyone is very nice and helpful!
Just got off the phone with Makeba and she was amazing. Very friendly and more than happy to help me. I live in TX but needed a delivery today for a friends birthday and she was very willing and accommodating. I loved the fact that I could pick and choose what I wanted to create the perfect gift. I look forward to using them again!
Wonderful sugar cookies were baked for my daughter’s class party while I waited. They were a huge hit and several days later the left over cookies are still fresh! These cookies aren’t too sweet but have just the right amount of sugar and softness. Highly recommend.
100/10 RECOMMEND Cosmic Cookie Bakery!!
Today was my aunt's birthday and she is a patient at CMC Main! I live out of town and wanted to make sure to get her something she loves! So after finding this bakery online I decided to order her some cupcakes. I called first thing this morning to place my order (2 chocolate, 2 strawberry, 2 red velvet). I provided the hospital room number and Cosmic Cookie Bakery went ABOVE AND BEYOND and hand delivered these cupcakes to her! My aunt spoke very highly of the lady and carried on about how sweet she was to her!
Y'all my aunt was so happy and said the cupcakes were delicious!
Thank you guys so much for making her birthday treat amazing!! I will definitely be back! ♡
I absolutely positively love this place. I am in SC and will faithfully drive all the way there to get my cupcakes. I adore the red velvet but all flavors are equally Amazing. I wish they were closer but until than, Ill just keep driving lol. Worth every penny♡♡
Came in for a cookie for my son and ended up buying a delicious brownie for me as well. The lady behind the desk was so sweet and I really enjoyed talking to her. Glad I stumbled across this quaint neighborhood bakery.
I have been craving bean pies all week. I thought the mini bean pies would be small as I had never visited here. It was too late to go to the local mosque for a large one. I was pleasantly surprised. The first pie just melted in my mouth and was better than most I've had. I am just too pleased with the taste and the great customer service. I WILL be back.
Very nice people, lots of dessert delicious choices. My friend in Georgia ordered a birthday cake for me from them and it (Italian Cream) was delicious and was delivered (via grub hub)! If you love dessert, you need to stop by. And they
I drove from University City to your location on a Saturday night. Your hours show that you close at 9 PM. I arrived at 8:23 PM only to find that you were closed. The worker inside seemed that she was counting items, but the open sign was off. To make matters worse you're closed on Sunday. I was looking forward to supporting your business, but that's not good business. I wasted time and gas to get there. I can't say that I'll make the effort again.
3 cakes and counting and never been disappointed. Cake does not just look beautiful, it takes awesome. Will highly recommend this place.
I got the coconut pie today. It was very good! I wish there was a few more flavor options to choose from but maybe I went at the wrong time. They have cookies, pie, cake, and brownies. Service was great.
I choosed shipping date as 16 October. But it’s 17 October already. Why my order delayed ? Or why you didn’t let me know about this delay? When you will send my order? Please let me know about these. I ordered them for my friend’s birthday. I hope you will answer it quickly as you can. I tried to reach you with email but your contact email says there is no one in this email adress. Have a nice day.
We ordered four-dozen custom cookies for client gifts. There was a small miscommunication about the order, but it was fixed up in a hurry, and the bakery staff delivered the box of fresh-baked cookies to my office within just a few hours. They looked and smelled delicious, and our clients loved them! I'm just sad I didn't order an extra for my own "taste test" :-)
Cookies taste great, but the chocolate chip cookies look nothing like the picture... only 2 chocolate chips in each... more like a sugar cookie, which I would have ordered if I had known!!
I only leave reviews if I really enjoyed the business/company or if I was dissatisfied; at the moment I am dissatisfied and disappointed. I should have read the reviews prior to ordering from here. A few days ago my husband and I were craving cookies and I wasn't in the mood to bake so I figured we could try Cosmic Cookie Bakery. I was impressed by the assortment of cookies that were offered as well as the price for a dozen cookies. I ordered ahead online for pick up, when my husband came back with them I was impressed by the size of the cookies, but instantly noticed that I had extra of one cookie and didn't receive a different cookie. My husband had mentioned that the guy working there had an attitude problem and lacked professionalism. I called the bakery and told him that I was missing the 2 red velvet cookies. The guy I spoke with apologized several times and told me that he'd just given the last of those to the previous order. He let us choose 4 cookie instead of just the 2 because of the inconvenience. At that point I was okay with it. Out of those 14 cookies we only enjoyed the funfetti cookies which we only got 2 of. Those other cookies were DISGUSTING! Baking soda was over used in each one of those cookies. It was like amateur hour at the bakery or something, I kid you not! They had also given me 2 of the same cookie and didn't give me another one that I had ordered as if to make up for it without me realizing. I am so upset about the service we received, the deception, and that poor quality of cookies. I should have just made my own instead of choosing Cosmic Cookie Bakery.
Service was well-below satisfactory. Placed an out of town order for pick up for a birthday gift. Called to confirm the pick up and was advised by a young man to pick up after 2 pm that day. Upon arrival, my recipient, who drove 25 miles, was told the order would be ready 2 days later. She was given a complimentary item and settled to return. Two days later, she arrived home from work to find an exposed box of cookies sitting on her door stoop. As a result, she could not eat the cookies I called to speak with a manager and was told he was not there and that since they were so busy, it was not clear when he'd be there, which makes no sense. I have yet to hear from the company. This is unfortunate because I was really enthusiastic about supporting this business.
Unfortunately, I was trying to support the business, but wish I had not. Called to place a custom cake order for strawberry shortcake. Was quoted a price, paid half deposit. Call on the day of pickup only to be told there is no strawberry shortcake, but a strawberry cake was made instead. I head to the business willing to accept the mix-up and was presented with what looked like a 1 year old’s birthday cake. Looked nothing like the website depiction. Asked for the icing to be changed to at least improve the look of the cake, still wasn’t 100% satisfied, but didn’t want a cake to go to waste. Finally cut into and eat a slice later the night and the cake is DRY DRY DRY, as if it was made days prior. Didn’t even finish my slice, and we are throwing the cake away. Honestly, I’m scared I’m going to get sick. Such a waste of time and money. First time visiting, will not be back and would not recommend.
I found this gem! I have a new favorite place! The customer service was excellent, banana pudding cheesecake was BOMB (that means good... lol) and so was...read this and 50 more