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How would you rate The Jerk Pit?
One of my go to places for West Indian food. You can easily past it on Rt 1 since it looks like a house but you can get some of the best jerk around here. MY favorite thing on the menu is the jerk tofu. It's usually crispy and then has some serious kick with the jerk seasoning. That and all the fish dishes are made to order so expect a wait to get those. The sides are good here as well and unlike many restaurants in the area they have a bar area and are open until ten. So you can get your fix late at night.
Let me first say for those non-believers, I am not friends with any of the staff here, as a matter of fact this was my first of many times eating art this establishment. When I walked in the staff was extremely friendly which is a big deal for me because I don't spend my money whenever I don't feel welcomed! In fact I was greeted by several staff members! My family is from Jamaica so I'm no stranger to Caribbean food and Jerk Pit is THE BEST spot in the area (and I've tried several) and non compare to Jerk Pit! The owner came over to seeHow my meal was and I starred with her how pleased I was. The dj was a great touch, I instantly for excited about my trip to Jamaica next month. I can't wait to take my husband to Jerk Pit!
I Love the jerk pit..for anyone complaining about noise, u shuldnt eat a spot run by Jamaicans..u damn rite it mine as well be a club YOUR AT A JAMAICAN RESTUARANT
I knew "The Jerk Pit" when it was smaller scale located at Campus Village. The owner, cook, etc. at the time was too busy flirting to recognize a customer, me, waiting to order. Strike one. The curry chicken roti was okay, but nothing out of the ordinary. Years later it moved across and up the street, not too terribly far from Pizza Hut. The woman was rude, sarcastic and nowhere near nice (actual friends or the employees themselves must be writing the reviews - "Google User"...) and the entire restaurant was extremely loud - you'd think it was a club/bar. Strike two. There won't be a "strike three" because I'm not returning to give them the opportunity.
This place prepared the most awesome jerk chicken.
jerk chicken was fresh tastes good but needed more spices ,patties was also good, rice and p wasn't fresh at all,but overall experience was good and I'll definitely go back for a bite there , best jerk chicken,hands down.
Long wait, but definitely well rewarded with authentic Caribbean flavor within fresh, home-cooked taste dishes. Jerk Chicken and Jerk Pork were superb. Jerk Red Snapper with Curry Shrimp Seafood Combo was also unsurpassed. The only personal nit-pick point I have is that the Seafood Combo would've been perfect if there were less sugar/sweetness.The Jerk Pit is now the newest member on our favorite restaurants list!
This place is amazing we had our food catered from here . Everyone was in love with their food especially the Curry Chicken, jerk & Cabbage It is to die for. I would recommend this place to anyone this.
I see why they call this Jerk pit. it really is a pit! I will not eat here ever again. I went here for a friends birthday party of five and I ordered the Curry Goat. My meal was very cold and the meat was very tough and full of fat. Also a friend of my ordered a chicken roti as curried shrimp, and the roti skin was hard and tough. I even order rum cake as well and they gave me the potato cake instead and persisted it was the rum, which was very dry and old. I do not recommend this eat at this place. The only good thing about this place is friendly staff but the food is terrible. My friend told me that this meal was the worst birthday meal she had ever had.
The food was delicious.! There was a long wait but it was worth it.! Secondly
The lady at the register was rude.! Her customer service was horrible.! She messed up on one of the orders which We didn't mine but she also was about to take another couples order before ours after waiting 10-15mins with NO GREETING.! BOTTOM LINE.!!! Jerk PIt if you want to have a bright future in business WATCH who you HIRE.! Thanks and Bless..
Good food. But if you're not dark skinned and can speak island dialect...you'll see why it's called the "jerk" pit. Just not a friendly place. It's a shame, food was good.
I love this place. It gives you the ambience of Jamaica right in college park and the food is BANGING! My only suggestion would be to try a do have more ORDER when taking orders etc..it can get very chaotic in there and there is nothing worst than being looked over and youve been standing there waiting. But other than that I love that place!
Jerk pit is a wonderful restaraunt with great food and a great ambiance. The music is relaxing and always puts me in a great mood. Try the jerk snapper and oxtails they are delicious..Give everything on the menu a chance it will not disappoint. The homemade juices are made with love so fresh and tasty. If you are trying to relax and satisfy that craving for a Jamaican treat. Visit the beautifully decorated house on baltimore ave.
We went on a Saturday night when a roots reggae band was performing so the vibe was really nice. Plus the restaurant serves alcohol so that added to the mellow adult mood. The owner and workers were pleasant and the food was great. I ordered callalo and saltfish, which was so fresh, and jerk chicken which was excellent. If you'd like to order any of their other fish dishes, you have to go during non-peak times otherwise it could take anywhere from 30-45 minutes to fulfill that order. It's made to order, but I had to pass due to the wait time.
The Oasis lounge up stairs was amazing, I was there on December 4, 2015, but the one female bartender was so rude, I wanted to leave, I tried to explain my issue with the other bartender and he acted like he couldn't resolve my issue, finaly the third bartender came from behind the bar, I think his name was D, he addressed my issue with my drinks remade the drinks and they were perfect, I will definitely be back to celebrate my birthday on 12/8/15, you have to try the Lisa special drink, ask D to make it!
Poor customer service is typical and is the norm in these types of restaurants. in every state that I have been to and in all the J'can restaurants in and around MD/DC, no one seems to know good manners and polite customer service. why is that in J'can?
1/8/2016 my company and i order verities of food from this place, the food had no taste, barley meat on the bone, i would never in life order from this place or if it was the last place on earth i would much rather starve before eating this food.. this food looked straight like dog food. you couldn't tell if your eating food from 6 weeks ago or if it was made the day of.. NEVER eat from this place.
Food is outstanding. I love the carribeean vibe that insensate when you walk in.
Prices is good.. Will continue to buy.
Food is nice and warm very tasty.
Only thing I will update is the wait time.. Wait time is very long. Maybe it was just my day I came in but I will continue to support this operation😁
Food is great but the service continuously sucks. I have visited the jerk pit at different times of the day and on different days of the week but it always seems to be the same thing. I enjoy the food here, it's just that the wait times to order are very long and the person at the register is never friendly at all. It's never a pleasant experience. I will have to pass on the jerk pit from now on.
I love the Jerk Pit especially the curry goat. It's always hot and plenty for the coins. I've turned two of my friends onto it too and they loved it as well. The females aren't as courteous as the men in terms of customer service. The wait can be up to 20 mins or so but the food is not disappointing.
Simply the worst. Literally awful. The food its self is alright. The service is absolutely atrocious. Call and put on hold for 8+ minutes while raggedy guy who answered the phone discusses nick names for a fellow employee. Absolutely unprofessional. They also have a constant busy line, most likely a result of putting people on hold and forgetting about them. Don't go here. Try Swahili place down the street on route 1 instead. There stewed meat is better anyway.
This was our first visit. The food was very good; we had the jerk chicken and pork. The plantain and sour dough bread was very good as well. We enjoyed a pineapple ginger fruit drink bottled in Jamaica. The service was fine - the owner stopped by the table to talk with us.
Been hearing so much about this place. I finally made it here. The food was close to Jamaica that you can get. Absolutely excellent. Customer serivce was expectional and with a smile. I love the outdoor area where if give that feeling like I'm in Jamaica. I can't wait to visit again and try another great meal from here. Thank you for my making my first time experience excellent.
The food is decent HORRIBLE CUSTOMER SERVICE. I bought food got the wrong order and they refused to bring me the right order. I didn't ask for a refund I just wanted my food. After I was denied I had to press for a refund. Horrible service, there is no amount of "busy" to condone your staff's customer service skills. And you think the food is so "great" that yall can say whatever you want to a customer spending $14 a plate which is utterly disrespectful, like you guys don't make mistakes. I always ordered from this place previously I used to wonder why people had so many bad comments to leave about this store but I know why now. This place won't see another red penny from me. Totally unsatisfied and frustrated with my Friday night order after waiting 2 hours for delivery to get the wrong order and have to beg for YOUR mistake to be fixed. I have never wrote a comment about any store good or bad, but dealing with the hours of nonsense with this store it had to be done.
The service was typical of that of a Jamaican restaurant. The Jerk chicken sandwich was nothing to brag about, the oxtail was "meh" and the curry goat tasted like water. I gave them 2 stars because the beef patties were yummie. I have been to Jamaican restaurants throughout the DMV and this was my least favorite.
The wife and I eat here the time. Great food! Great music! Great atmosphere!
Tried them while on vacation in the DC area. This was my first time having Jamaican food. Based on the long line to order and pick up food, I had high hopes. I was not disappointed, the food was amazing. We had jerked pork, the chicken combo, and ox tail. Also the bread was the best. I'm sad i didn't buy extra to take home with me, can't wait to visit again.
I FOUND A STAPLE IN MY FOOD! My first visit was three years ago and I enjoyed my food besides the moody staff. The staff were moody once again this time. The place seems clean by appearance and smell, however, something must be wrong if a staple is my food. I'm afraid of what else may be mixed in my rice and peas. Probably would like to return but I won't.
I'll support because the food is good and the owner Lisa is a very nice person but the girl at the front cashier/manager needs customer service training. Someone was ordering, I stood behind him, another guy came in and I guess he was a regular so his order was taken before mine. I ask if there was no line, her response was, I guess not and continued taking his order. The guy even apologized but she didn't care. I know she's been there forever but I can't be the only one who has said something about her. Hopefully this response makes a difference.
Food always great.. Getting the food is the hassle.. Just make sure you go with atleast 30 mins to spare of picking up.. If dining in, spare yourself a couple hours combined time. It's sad when I go and have to walk away and leave my food, nobody wants to do that. Especially after driving 20 minutes to get there. Last but not least, don't try calling in an order anytime after 11:30am
Definitely will no longer come here to spend my hard earned money. I have been coming to this establishment for over a year and never had any issues with the quality of the food. The food is amazing. The customer service here is what's making me no longer give you guys my business. Last night I came in to place an order and one of the cooks came out from the back to ask if me and my friend had been assisted. We said "no but we are ready to order". She proceeded to take our order. At this point I'm already getting a bad vibe from her. She kept giving us attitude. As I was telling her what I wanted to order she put her hand up to me basically to shut me up. She told me to give her a moment. She kept rolling her eyes and her body language just showed she did not want to be there. Finally after she put in the order we proceeded to give her a coupon. Can you believe she going to rudely tell us that the next time we want to use a coupon we need to let her know in the beginning instead of waiting until the last minute. Then she walked off to get someone else to put in the coupon. I told her that I didn't like her attitude and the way she was treating me and my friend so we both walked out and didn't place our order. I'm very disappointed. I never had an issue with staff here every since I been coming here. I'm not sure if she was having a bad day or what but that doesn't give you the right to treat your customers this way. If us giving you a coupon to use is such a chore then don't advertise them online for people to come and use.
Beef patties were great but they never had anymore when I went back. This was the only reason why I never gave a five star. Staff Monique was friendly.
The food was great. You can dine in or take out. The fried dumplings are the best.
Loved this food! Had the combo meal of oxtails and curry chicken with rice & peas and plantains and it was delicious. Hubby wanted to try it and I am glad he heard about it and we went. Hope to be able to come back and eat in the lounge and enjoy a drink!
just spent 30 dollars on this mad af my ruce old af hard now i gotta make my own rice .....get it together
The restaurant is beautiful and authentically Jamaican. The food is delicious.
So far a great selection of food in the menu. First time trying Jamaican cuisine. Nice, cozy place to sit and eat. Try the Chicken Sampler Platter. Personnel are good. There are days that they play good reggae downstairs. And upstairs there is a lounge with a bar. Cannot wait to go during summer.
Authentic Jamaican cuisine and atmosphere. One can dine in or take out. Place your order and grab a table. Grab a Red stripe beer, dragon stout and a kola champagne for the light drinkers. Friday and Saturday nights, DJ plays music and locals gather for some laughs and chatter. Highly recommend.
I absolutely love this place. The staff is very friendly and customer service is great. My orders never take too long and the food is always fresh and hot. It's great that there's space upstairs to dance on fridays.
Had an awesome time !! The Jerk Chicken was delicious and well seasoned. It is really authentic Jamaican jerk chicken. The wait times can be a little long but it is definitely worth it.
I visited The Jerk Pit for the first time. I took carry-out order of one whole jerk chicken, plantains, house salad and home made pineapple ginger juice. Man I took my first bite and started murdering the jerk, a wing aa leg. Then I said this is damn good. Let me photo and post how authentic the flavor and taste is. Well that's all for now. I don't want my good food to get cold.
Discrimination, the second time here, had to leave.
The first time I came here the cook came out from the back with a toothpick in his mouth, I told the cashier, that wasn't a good look, and now this.
I know the only reason people come here is because there isn't much Caribbean restaurants around because the food is horrible and the wait, stupid.
I don't know how long they've been in business but tell me how it takes forever to get food...
The only reason I was gonna try it again is because my friend wanted a beer along with his food... and the same reason...
Just moved from New York, I know good tasting food and my friends are great cooks...
I love this place, the food is authentic and the place remind me of home. However, I have issues with how the jerk chicken is prepared/presented. The last I bought some I was really disappointed. The taste was there but it didn't look appetizing. The skin surrounding the meat was so black, that I felt so embarrassed to even open my plate n have someone see what I was eating. My suggestion is to use less seasoning or change what is causing the chicken to be so black. I've uploaded a pic of what I remember jerk chicken to be. I hope you see this comment and take my suggestion under consideration.
Enjoyed the atmosphere. AJ was very helpful. He wiped down our table and checked on us and our food. He is a star here. The food was good too.
I have been coming here since I was in college. They have by far the best jerk pork an chicken in the area. When you are waiting for your food and the door opens you can smell the charcoal and smoke from where they cook the chicken OUTSIDE. They get the perfect jerk flavor by grilling over hot coals. It's a mix of the smoke from the coals, the smoke from the fat of the meat dripping down, and the char on their meat. They are doing their jerk the right way!
After waiting a half an hour for my food I was told that they were out of the item. I'm confused about why it took them so long to realize that. I chose a second item that they STILL didn't have. After picking a third menu item that they didn't have, I gave up. I requested a refund. They didn't put it back on my card instead just gave me cash which I didn't ask for. Two other customers who were waiting on their food when I got there were still waiting when I left. They said they had both been there for an hour picking up an online order. And you can forget about uber eats! It will take 2-3 hours before your food will arrive...if it isn't canceled be the restaurant. Food is good when you actually get it though.
Eat in or take out, great food, fast friendly service, prices about average 8$ and up.. clean and the cashier can definitely multi-task and get your order right.. great !!!
This place is amazing. Food might take a while depending on what you order but it's always worth it. Very nice and large outdoor area also. Oxtails are very good. Goat curry is also very delicious. I've never gotten any food here that was less than great.
The food was great here. I had jerk shrimp (AMAZING), mac and cheese (it was okay), & festival (pretty good), but the service was not. I was trying to call in and could barely even get onto the line. Several items I wanted from the menu were not available. I will return, but most likely on a day I'll have time and patience.
I went with a group of friends to watch Usain Bolts last race. The restaurant was like home. There is plenty of seating outside and inside. It is definitely a place to go and relax for a while. Bring your crew. The food is really good and it takes time to prepare. They have a wicked lounge, cozy VIP areas, great drinks and an amazing DJ. Everyone was hospitable and I have to tell you I had the best time ever!
The food is great. Have visited the Jerk Pit on two different occasions. The first time went mid afternoon for take out. My food took normal time 15-20 minutes. Second time, I went in the evening. Went to their upstairs lounge, which looks amazing for the area, had some food Drunks. My bartender her name was Kae. She makes the best drinks and her customer service won me.
I love to support my Jamaican people. My biggest gripe is that they do not have a system to take phone and online orders. With such central location. They have to find ways to serve the people in a much efficient way. The wait is too long. The food is great. NEVER been disappointed with the food.
The food was delicious I had oxtail platter and my wife had combination platter with jerk chicken and jerk beef. We found this spot online looking for something to eat after visit the black museum. Nice environment with the Jamaican music playing in the background.
I went to Jerk Pit recently with my cuz who was visiting. I had not been there in a while due to the poor customer service. I was pleasantly surprised that the two young ladies who were there that day were really great! Reece and Monique (?) really are a great addition to the team. Due to their great customer service I think I will return. The food was awesome as usual!
Food is excellent. They took a long time to prepare but it was good. I was unable to get through on the phone to call the order in.
Poor customer service.
Insane buffet policy.
Waited in line 10 minutes at least just to order buffet, keep in mind there were only three people in the restaurant at the time. The cashier was continuously interacting with a troublesome customer even after their transaction was completed. Here's a tip, once you move on to the next customer that customer should have 100% of your attention, don't go back and forth with previous customers as it causes frustration for everyone involved.
Buffet policy: 2 plate maximum. Where they do that at? The answer the Jerk Pit. As soon as I heard this I wanted to walk out the door but my wife stopped me. For $20 it should unlimited just like everywhere else on the planet. I've been to places that cost less and allow unlimited visits to the line.
Food quality. So I guess it doesn't help my wife and I had just came from Jamaica and tasted homemade jerk chicken, brown stew, steamed veggies, and ackee salt fish. Every meal we experienced in Jamaica (except for brown stew) was on the bar and it was sadly lacking. Too salty or lacking of flavor.
This visit reminded us why we stopped going here in the first place. Save your time, money, and taste buds and go elsewhere.
Great Jamaican Food!!! I had the Ackee and Salt Fish and my friends got the seafood combo. Snapper was crispy on the outside and juicy in the inside and the shrimp was jumbo size and juicy.
Nice carribean vibes. Feels like u are back home at a real jerk restaurant. They have a mix of Jamaican and Trinidadian along with some African flavor to the music and food...wonderful place
Was recommended by a colleague about this place. To my surprise this as my first actual Jerk chicken I've ever had. The jerk sauce had a nice spicy kick to it. Rice and bean was good too. Only thing is that it is a very busy place. So expect to wait at least about 20-30+ minutes on average if you go there Friday/Saturday nights based on my experience. Other than that, the food is definitely worth it.
Great vibe. Friendly service although somewhat slow. Steamed cabbage was the best. Jerk Chicken and Oxtail were good. Nice hangout spot.
Ok where do I start. This spot is different. The location of the restaurant makes it hard to get in and out of. The parking lot is unorganized. There was a line out the door which makes me think the food was worth the wait. My order (oxtails coco bread and patty ) took 45 minutes to make. Which is longer than I would like to wait. Cool atmosphere though. Got my food and was upset that I paid 12.50 for a medium oxtails and two sides to only get no rice. No forks or napkins. Food is average
If you want fish or seafood, there is at least a 30 minute wait as it is made to order. Call in your order and pick it up.
After an hour and twnty minute wait, the Escovitch King Fish was well seasoned and moist. Unfortunately all the plantains were sold during the wait for the fish. Rather than wait another 20 minutes for a new batch of plantains, I got cabbage - a healthier and delicious substitution.
The chicken soup was yummy with spare provisions in my healthy portion. The curry goat was tender and okay.
The food here is great but the service is all bad. I’ve been a customer of this restaurant for 4 years. Despite the poor service I still supported this business but not after my experience today. I spent $20 on an entree that was delivered to me as 1/2 the proportion that I should have received. Imagine ordering chicken w/ cabbage & plantain but when it shows up the cabbage & plantain are on the main entree side & you just have a little chicken where the sides usually are. Ilthat is what happened to me. I called to voice my frustration. I was told that was the normal portion size & that no manager was available to help me. No apology or anything. I asked if someone wanted to contact me before I shared my issue online & no one contacted me. As a customer that supported this business for several years & as a sistah that goes out of her way to support business of Black & Brown people I am heavily disappointed and upset.
Best Caribbean food I've found in Maryland. Curry is on point and they have roti and buss up shut. Dragon Stout and Carib beer. Cashier has always been nice and helpful. They have a couple TVs so you can watch whatever game is on and reggae music playing in the background.
So far I've had the curry goat and oxtail and both dishes were really good. The size portions and the prices are very reasonable.
Great food! Chicken is cooked outside on a grill which possibly explains the great flavor. My go to place for Jerk in the area. Note: this is not fast food. After placing your order, you will wait for it! Definitely something they need to work on.
More of what's been said before. THE WAIT! it is insane and they give you no info about how long its gonna be when you order. Just take your money and move on to the next person. Not even a "we'll call the number on your receipt when its ready". Far as the food, its good. I can't say it's worth the wait though.
Call your order in then go pick up (hope they answer)
Go when they first open (may be less busy)
Know exactly what you want and back up options they run out of stuff
Go when you have free time
Patience is key
Huge portion of super tasty jerk pork, delicious plantains, and hardo bread! My girlfriend's rice was also delicious, lots of flavor. Would recommend the Irish Moss for a beverage, but only if you're hungry!
I went here for the first time after living in the area for over 10 years. I most say my visit here was way over due. The food was very delicious (oxtails wasn’t the most tender), but the jerk, rice and peas, and oh the plaintains (sticky, sweet, grilled goodness) were my favorite. I will definitely go back again. The 4 stars are given because I have had meatier and more tender oxtails. The atmosphere wasn’t that bad, parking lot can use some tender love and care but the bathrooms were clean at least.
I have heard about the Jerk Pit from several others and finally got the opportunity to try it. I walked into the house to see colorful walls and tiny rooms cramped with people. The menu has a nice variety of selections and prices. The wait was pretty long. I expected it, but it was still long. The food did not disappoint. I got the Jerk chicken with Mac and cheese and cabbage. I would visit again.
I rarely have a pleasant experience when I visit this restaurant. As many Jamaican restaurants, they workers are quite rude and disrespectful. This particular restaurant is always dirty inside and out. The cashiers are not very welcoming and inviting and almost NEVER smiles. The food is a hit or miss, but in my experience mostly decent. I guess this is the reason why this restaurant is still open. Overall, I'm gonna limit my visit here, because there are plenty other Jamiacan restaurants within 25 miles of this place. I recommended teaching your workers some customer service skills, and make the place look presentable.
This place is a joke. They messed my order up
On more than one occasion. They wouldn’t even refund my whole order, picking and choosing what they want to refund. I tried to be patient and reasonable and they obviously don’t care about retaining business. I’m very upset and be careful when ordering from here, as they have a habit of giving you the wrong food. Customer service is terrible and getting the wrong is even worse!
Updated edit: only because I love and respect your wife am I updating this review. But in all sincerity, your front house staff should reflect and treat customers in the same manner that you respond to customers who leave you reviews for you on here. I don’t know if i will be back and it’s a shame, because I love your food, but I felt very disrespected yesterday while being patient and calm with your staff. I appreciate the reply.
1st visit. Awesome flavorful meal. Fully enjoyed the Half jerk chicken meal with cabbage and plantains with rice & beans. Generous helpings. Affordable. CANT WAIT FOR 2ND VISIT!!
Took a little while for the food to be cooked, especially the festival, but it was worth it. It's not the fanciest place but that's not what you go for. You go for authentic Jamaican food and that's just what you get. The staff were great and the food that I had, wings, coco bread, festival, and plantain, were even better.
STOP MESSING UP PEOPLE'S PHONE ORDERS! DANG.
The staff here could learn how to ACTIVELY listen over the phone. It's very important that you pay attention to your customers because we spend good money here for quality food. Maybe if the music is turned down a bit you won't risk any confusion with the orders. That way you will hear us better
The food is good. Customer service on the phone us very bad. They answer the phone and put you on hold and never come back to take your order.
Sub par Caribbean food and a very archaic dining area. Too many random men with sunglasses just hanging out doesn't help the atmosphere and the staff isn't very welcoming. The place needs a makeover.
It's small and intimate. The crowd there is mature and classy. The music is descent and just what we were looking for for a girls night out in town for dancing and cocktails. You don't have people grinding on you or touching inappropriately. I will definitely be going back.
I walk in and place my order. People keep walking in and placing orders and getting their food right away. They asked me three times what my number was. Only after the third time they asked me, did they say they would start my order, AFTER AN HOUR SITTING THERE WAITING. It took 3 people to work the cash register at once, people from the back kept walking up and back. They are very relaxed and don’t car wash how long it takes as long as you pay them. Very upset.
I was greeted very politely when I came in and helped promptly...my order was already ready when I arrived and 100% correct. They also gave me a courtesy call ahead of time to let me know they were out of an item I wanted & they replaced it with another item. The food was just about the best Caribbean I have ever had....they did not skimp on the flavor whatsoever. Whoever is in the kitchen is blessed with talent...5 stars!
Very intimate indeed. Just wish they had a backstage entrance for the artists. It feels a lot more intimate than other concert venues and the drinks aren't expensive!
Good food extremely long wait for it. Decent prices. The chicken trio amazing..the oxtail too sweet for me..not used to sweet tasting oxtail.
Wow, this was a small mom and pop restaurant, the food was unbelievably good. The service is a little slow if there is a big line , but that is taken care of as soon as fresh, well cooked and the thoughtful food arrives. The people who work there are very courteous, well mannered and nice. Loved the food, loved the place and loved the people.
Staff was friendly and had good service. Food was very good. Glad i stopped in, and will probably go out of my way to come back
This place needs a good scrub down. Always so dingy looking. The food was okay. I’ve had better.
This is my favorite place to eat outside of my mom's kitchen! This is definitely the link up spot when family is in town. Perfect place to break bread in true family fashion! The food is always on point and it's always a vibe! #BlessUp
This place is a hidden jem.. no honestly it's kind of hidden, its tucked back off the road a touch.
The food is always amazing. I love going there. Catch the lunch buffet if you have a chance.
One of the best restaurants in College Park. Delicious and nice portions. I usually get the large Jerk Pork with Mac n Cheese and Plantains! Their BBQ sauce is great too :)
Zero Stars!!!! This restaurant is the absolute worst at customer service! Attempted to have a large order catered at my place of business and not only did the driver pull up at the wrong location, but he also was an hour and a half late! Mind you, we did not use Grub-Hub or Uber Eats as the courier for this order. The delivery was straight from the restaurant itself. When attempts were made to reach out to the restaurant for information on the lateness, their phone simply rang and rang or was busy! The mailbox was full as well! I have never witnessed such unprofessional behavior! I finally spoke to someone after telling the driver to turn around and go back to the restaurant, because we were no longer going to need the food. We are requesting a full reimbursement of this prepaid disaster!
If you still want to eat here: My advice is to go the store directly. Delivery is the worst! I will never get to know about how good the food might possibly be because I am never attempting to eat here again! Beware!
Great food! Great portion, you won't be disappointed. If this is your first time, i recommend the chicken sampler. A scoop of all their specialty for you to taste. Only dispute I have is that they are extremely packed Friday and Saturday and never pick up the phone for call in order. You HAVE to go in to place your order and then wait for your number to be called. But it's worth it!
Owner needs to hire more staff or have other workers train to serve food. Customers shouldn't be waiting over 25 minutes for food. The food is already cooked, so Management or owner should do every thing to get customers out as quick as possible especially when most people got a short lunch break. The food was very good, season to perfection. Place could be cleaner. Too much paper all over the counter where customers are waiting to be served.
First out, I would give the food 6 out of 10. The remainder of the service there is better left unsaid. We had to wait for over 30 minutes to have our food before us. That is not counting another 30 to wait in line to place your order. Only one waiter was in attendance, it was very frustrating to sit in a cramped dinning room with limited facilities
I have two coworkers that eat exclusively at this restaurant. One from Jamaica and one from Trinidad and Tobago. They say it taste just like home. I don't personally know about that but I can say it's delicious.
Only negative is it tends to be a decent wait for orders. If recommend calling in orders to pickup.
Couldn't find a super late night spot for food to carry out -- So Googled, and this popped up. I ordered a large oxtail dinner, and my sister got brown stew chicken. PHENOMENAL! We didn't experience any of the customer service issues people talk about on here, and was packed, busy, with the phone ringing off the hook, approaching 2am. The young lady taking orders handled the pressure and flow, extremely well! We ordered drinks while waiting for our food, and before we finished our drink, our number was called. Will definitely be back! I've driven to Rockville and Silver Spring...Even Baltimore for good Jamaican food. So happy to have found this, just a few miles down the street from my house. Winning!
Wow All I can say is wow. I am a huge Caribbean foodie for years. This place goes above and beyond. First off they HAD food. Which you know doesn't always happen in a Caribbean place. Second off the portions were ridiculous. Third the customer service was great and cashiers fast and friendly which is not the norm when you go to a Caribbean restaurant. I went yesterday for the first time and going back today. Gonna try the jerk pork! I had ox tail and curry goat yesterday.
Very pleasantly surprised by this place. The food was great service was good. Best Oxtails I have ever had.
I'm Trinidad and so is my husband. This is the only place I eat caribbean food from. The food is exceptional, the customer service is good. A cool place with nice vibes. The prices are average and you get lots of food for what you pay for. We've been parons for about 8yrs, they use to be across the street in the shopping center.
I was so excited to eat hwre let me tell you. Parking lot and structure HORRIBLE . But that's cool. After the last visit I was IMPRESSED. FOOD WAS GREAT!! THANK YOU FOR THE GREAT SERVICE AND FOOD LADIES AND GENTS.... ILL BE BACK
The food here at this Jamaican restaurant is really good. I definitely recommend trying the Jerk Chicken and Jerk Pork. The meat is flavored and smoked really well and is very tender. The sauce is really good as well. The jerk chicken is very spicy, tangy, and smokey. The food is so good at The Jerk Pit, I have been here for my second day straight and I drive 45 miles from VA to get here.
The customer service was immaculate, cashier was simply amazing, friendly, had a great sense of humor and pleasant; the server was pleasant and the food.... A++++++ Banana Porridge A+ Curried Fish, Rice and Peas and Plantain A+++ Cucumber and Ginger Juice A++++++++
I was pleasantly surprised!!
You are saved as one of my favorite spots and you will be advertised to all I know heading this side!!
I ordered from door dash and went to pick it up when I was told it would be ready. I waited 10 min for them to even acknowledge my presence. Then a guy went to look for my order and never came back. Another young lady finally responded when I asked about my food again and the order page was sitting on the counter and wasn't even prepared yet! So I had to wait again for my food to be made. Then she hands me the bag without my conch soup. I ask about it and she catches an attitude and says we don't have any! I asked when they planned on telling me that and where is my refund? She rolls her eyes and gets angry and tells me to call door dash to get it. I stand there and call and door dash cant even get them to pick up the phone so I hand another girl the phone and she finally verified they didn't give me all my food. I waited 30 minutes for it to be prepared and when I got there I was there another 45 min!!! What's the point of ordering online when they do not even fulfill the order!?! Then I tasted the food on my way home and the callaloo was lukewarm at best. All that time waiting and the food isn't even hot?!?! This has got to be the worst all around experience I have ever had. Very bad customer service all the way around!
I saw real jerk pans outside so you know their jerk chicken and pork is authentic. They are known as one of the best Jamaican restaurants in the DMV so it can get really crowded on weekends . It is really easy to miss the entrance because its right on busy US 1 . I loved the architecture, Jamaican colors and vibe of the place. The food and customer service is great
I love this place!! The jerk chicken is authentically GOOOD, the sides are amazing and its a warm and welcoming atmosphere. My first time there was about a month ago & upon my arrival I saw food being cooked on the grill outside, at that point I knew I was in the right place. I've been back twice and just as good as the first time. I highly recommend this place :)
Ok, I'm not from the area, I wish I was though! Yeah yeah it takes a while to get your food (45 min for me) but it's a whole lot faster than going to Jamaica. Had half chicken (white) with rice peas and veggies takeout and got two meals outta it. Highly recommend if you want great authentic grub. 👍👍👍
Authentic food in an authentic Jamaican styled restaurant. The food is very good and the atmosphere reflects Jamaican culture. Definitely give it a try if you're in the area and want a taste of real Jamaican food.
The food is great and it hits the spot..I order the 6 wings and the plantains with rice and peas. It's more than enough and it hits the spot...I am new to the area and want authentic Jamaican food and this place came highly recommended..It did not disappoint..Its my new favorite foodie spot...
Where do I start? I gave 3 stars which is generous because the ice cream was great. Being a West Indian born from NYC where there is West Indian food on every block, this was not great. I have been here almost everytime I've been to MD in the past so I decided to go again. Well I was disappointed. The Mac and cheese, stew chicken all were salty, the rice was hard!!!!!. and the peas in the steam cabbage seemed uncooked or something. It was not enjoyable. I understand that it might be the only one in the area but that does not mean skim on quality, especially if patrons are waiting so long for the food.
On an up note the fish my wife got however was great, well seasoned and cooked to perfection!!!
The atmosphere was okay as it had great music selection playing.
My pet peeve is uncleaned seating from a previous customer as I had to clean my own table as it was dirty.
Not sure I'll go back for food but the icecream maybe.
I love their food! However whenever I order, looking back into the kitchen makes uncertain of how clean and up to standards their kitchen is. Also the wait time on their food is WAYYYYYYY too long. I only order usually about dozen wings and they got me waiting for 45 minutes. That's 3.75 minutes PER wing......
The workers at this place are LOW GRADE . There were all of 4 people in the restaurant from the time I came to the time I left and they still COULDN'T DO THEIR JOB RIGHT. I ordered food to go and when it came time to check out and pay for my order, a man from the kitchen who worked there came from the back and told me I could leave with the food I ordered. I was in the middle of taking out my credit card to pay for the food when he said this. I thought it was strange since he was not the person at the who initially took my order when I came in. However, he had a nice attitude and good customer service skills so I did as he told me. I did try to explain to him that I hadn't paid for the food yet, but he kept telling me that I was good to go, so I took it as a nice gesture and headed to my car. I was sitting in my parked car very perturbed at what just happened when the man started walking towards my car. He came to tell me that he had made a MISTAKE. I told him that it's a good thing that I waited before starting to drive away. The man had a great attitude about the situation and apologized for the confusion.
When I came to the counter again to pay as I tried to do initially, the MANAGER at the shop began to have a NASTY ATTITUDE with me. I was taken aback by her ATTITUDE. I calmly explained to her what happened but she proceeded started to RAISE HER VOICE and TALK OVER ME. That's when I remembered that from the moment I walked into the store, i noticed the girl at the counter HAVING AN ATTITUDE WITH the CUSTOMER who was ahead of me. I should have already known what I was in for by then but because I wanted to support a black owned business I stayed- to my OWN DETRIMENT.
The CUSTOMER SERVICE here is SEVERELY LACKING. There were NO APOLOGIES FOR MISTAKE , which was COMPLETELY THEIR FAULT. Instead the girl at the counter tried to accuse me of attempting to leave without paying for the food, even though I explained to her that one of their workers told me that I was good to go.
The female workers at this store are giving this place a HORRIBLE REPUTATION. Even THE MANAGER seems to be LACKING IN proper CUSTOMER RELATIONS TRAINING. I can see THERE IS NO ORDER OR PROPER TRAINING of how the check out process should go. The FOOD was NOT WORTH IT and I wish I knew that before WASTING MY TIME here!
Sweet spot for good Jamaican food. Friendly and has some great ginger beer not to mention the ribs and curry chicken. It’s all good. Good prices
Cute little spot!
I went during one of their peak times, so I did experience a long wait.
I ordered the jerk chicken (dark meat) with rice and peas and veggies.
Food was good and price was reasonable.
I plan on going back soon!
I call this outstanding restaurant often since I enjoy the good mood that is outline this restaurant. The team is highly welcoming and skilfull. The service is certainly efficient. Not to mention, the food you get is first-rate. I have been there often and I was always happy. The price is honest. I suggest this place to all my friends.
I ordered the chicken sampler and enjoyed every bite! The spices and seasoning were perfect. Will definitely order from here again.
We don’t come here often but the wait is always long but the food is always worth the wait... long wait means the food is being cooked while you wait... great spot!
I ordered jerk tofu and cabbage. The food was very good. The best I have tasted in a long time. You have to try the sweet potato cake or the carrot cake. Also there are a few pot holes in the parking lot so watch out for that.
The CABBAGE is amazing!!!! Next time I'm getting more of that rather than rice and peas... that's how good it is. My fish however was dry. I will give it another try and just request for it not to cook too long.
Plenty of parking friendly service.
One of the wife and I's favorite spots! Not just only for authentic Jamaican food, but it our favorite good food place equal to quality restaurants from anywhere and any cuisine. Yes there is sometimes a wait, but anything excellent is worth waiting for. Excellence is always a process that takes time and never rushed, and believe me, the food is great! We go there every Friday.
I've heard some call it "a dive". Other's have said, "hole in the wall". The sign says "Authentic Jamaican Cuisine". I just say, "I like it and the food is delicious." The service is a little slow and the place shows wear and tear here and there but the food is very good and they have beer, wine and hard liquors. If you go, go there expecting great food, not a fancy atmosphere.
This restaurant is nice and spacious, the food was enchanting and the prices were very affordable. rapidly, productive service and very attentive staff. Will definitely recommend this spot.
We are considering using their catering for a party so we came for a "tasting" of our own. The food is amazing!! Authentic flavors served up hot and fresh in generous portions with a vast selection of sides.We opted for oxtails with plaintain and red beans and rice. Also had jerk pork with yam and banana.
The service is fast and the food comes out pretty quickly. The venue leaves a little to be desired. Love the Jamaican patois and expressions on the wall, but it is kind of dark and tightly configured.
Stepping through their door is actually a shortcut to Jamaica. The food is amazing and as authentic as anything we've found in the DMV area. Some might say the atmosphere is a little lacking, but I think its perfect, if you've ever been to a real local spot in Jamaica, it will remind you of that exactly. A wonderful, delicious, charismatic spot. We live over 45 minutes away and it is always always worth the drive.
I love it how they always give you a lot and they never give you less. Its always enough to fill you up their food is amazing I would give more stars if I could!!♥️🔥
Food here is really good but getting thru to place a pick up order was a nightmare! The lines stayed busy it took me an hour for the phone to be picked up. When I got there they were really busy so it speaks to their good food but maybe they need multiple people on the phones. Its good to see a small business not suffering during this pandemic.
As a first generation West Indian I am very picky about WI food. It has been along time since I've been to a Caribbean restaurant that is like home cooking. I ordered king fish and an order of curry chicken. To cut to the chase the food was excellent! I was very impressed and will how make The Jerk Pit my regular spot.
One word SLOOOOOOWWWWW! If you go in person please be prepared to spend wayyy too much time waiting. Customer service is also non existent. If u order online please be prepared to wait up to 2 hours and I'm not exaggerating. I have never ever had a good experience when waiting for food from them.
1hr wait with 5 people in line before us & maybe 3 online orders.
Got the Jerk Chicken which was just OK with rice & peas (great), vegetables (great). I'm more used to Jerk flavor in the "305". Miami has the best hands down and no more than10 minute wait anywhere.
I enjoyed the food and service. The negative reviews literally seem like spoiled brats not getting there way or never worked in food service. I appreciate the work you are doing even during these crazy people and times. I will be coming back. Portions more than enough, taste say less, ordered online paid attention to busy times on Google and planned accordingly. Keep up the good work
Today was my first time here and the food was delicious. I had the jerk chicken / curry chicken combo. Both was seasoned very well. Cabbage was especially good. I ordered online and my food was ready when I picked up. No complaints, I will return again
I ordered from this place due to the pandemic. So this review is just about the food. I can’t comment on the restaurant nor their service. I got the jerk chicken with rice and plantains. The chicken was tender and they gave a jerk sauce which was really good, wish I had more of it. The plantains were very tender and sweet. Over all great food. If you are craving for jerk chicken, it’s a must try place.
Everytime I go to this place it’s the same thing so this time I think it’s fair to make time for a review. Food quality is poor, customer service is trash, not to mention ordering online. Delivery took hours and my order wasn’t as expected. Festival is never available when ordered so I don’t understand why it’s on the menu. I could go on and on... and oh this review is coming from a real Jamaican born so I know what to expect when it comes to flavor, it’s nothing close to the real deal. Stop and redirect, focus on customer value and not just money.
I ordered there for the first time and after the over hour and a half delivery via Grubhub, I told myself I would never order from there again... Then I tasted the food. OMG it was so good. The veggie patty and the jerked tofu were just incredible. This is my new favorite restaurant. I usually don't leave reviews good or bad but this food was to good, I hope we don't lose this restaurant and it's amazing food because of the pandemic.
I ordered oxtails and jerk wings via UberEats. It was absolutely delicious! Aside from Spice in DC, this is definitely one of the best Caribbean places in the DMV area.
The food was on point.. so good that I forgot to take pictures of it. The service was very slow and could definately be improved upon. decor is very cool and an ode to jamaican culture. it's located in college park of a main road... sip getting in and out is actual more stressful than it should be, but that's manageable. prices are reasonable and portions are solid making it a good value. I recommend, especially on a day where you have plenty of spare time.
Traveler and Adventurer - IG @brian.dent
I haven't eaten here for 7 months mainly as we know covid-19. I was so glad to find out they have survived this storm, because the food is so frickin awesome.
Having lived in the Caribbean this is by far like being there again, the rice and peas are fluffy and the meat is moist and tender: don't forget delicious..
Outstanding consistency!!! 👌
The food is constantly well prepared and tasty, staff members provides great customer service. I really like the cleanliness and character. Keep up the good work.
Really good authentic food! The spices were varied and wonderful. Food can be either really hot and spicy, or mild and complex depending on the dish. A big selection, drinks and desserts were also available.
The staff was friendly, but busy. I imagine a lot of delivery orders through various companies like UBER EATS and DOORDASH.
There is an eating area outside where people can sit to have a meal. It's a pleasant area with a few trees for cover against direct sunlight.
BEWARE! The entry into the restaurant is very easy to miss! It appears to be a residence on first glance. Look for the RED, GREEN, and YELLOW colors. Once you find it, drive into the backyard area and park. The entry way is in back.
The health department needs to make a visit. This place is very uncleanly. So uncleanly, that I got food poisoning. Customer service was horrible. Had to wait almost 40min for food in which they forgot that I ordered. I wanted to dine in but the the tables were extremely dirty which permitted me to take the food to go. I would have loved to give them 5 stars considering that the food was indeed some of the best authentic Jamaican food that I’ve had. But not at the cost of food poisoning. This place has the potential to be great provided they make some major adjustments starting with the overall cleanliness of the establishment. Eat here at your own risk.
Waited an hour and a half for our food. Very poor customer service, long wait time. Got home to eat and must say the food was not worth the wait. My goal was to support a black business, but this type of service will cause a person to stay away from black own businesses. Who in the name of the Jesus is managing or own that place. You must go back to the drawing board and figure out how to run your business like a real restaurant. May God help them🇯🇲
Ordered the jerk pit through Grubhub delivery and was not disappointed! I got the two meat entree with oxtail and jerk chicken. My sides were vegetables and...read this and 275 more