T Vision is a wedding, nightlife, and event video production, and photography business in the tristate area.
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Bad ER service. Nurses in the Emergency Room knew us and talked crap about us behind our back when they (thought) we couldn't hear them. Doctor believed we were druggies (which we are not). To top it off, our bill was sent to our parents when we specifically made it clear that we wanted it sent to the address we GAVE THEM! For the record, we are over 18 years old.
In short: WORST HOSPITAL EVER!!!!
Three experiences not a 1 good, I think they push for cesarean sections to make more money, that's how it felt when my child was born. Had a very poor experience ask for a very mild sedative from when they suggested it they gave her a major one and then when she was sedated she was willing to agree to whatever they wanted to do.
GREAT CARE FOR OUR FAMILY SINCE THE DAY THEY OPENED
Very friendly staff and Dr's to get you up and on your feet again
Hope you got all day to stay. Sitting in room waiting for them to do my surgery.scheduled for 9:30a it's 12:34 pm now. Have not heard from staff or anyone for an hour. Have not had anything to eat for 18 hrs. This place has went to hell since mountain states took over.im here with my wife she is the one having surgery or I would get out of here and find a real hospital.
Wonderful staff members. Very kind & compassionate.
Good awlful nuerosurgions in the brain and spine center
Horrrible horrible! Long waits!!! Been 6 hours since I’ve been seen! See all sorts of people go before when I was here first.. all they care about is money!!
All was great!
Cleanliness is in need of work along with there bedside manner but they offer a great trama sector that even the veterans hospital right next door does not
We visited walk in clinic. It was easy to find, easy to access, and the friendly staff provided us efficient medical care. It sure beats waiting for an appointment at regular doctor's office!
Very bad customer service. Got to the emergency room I'm 4-5 weeks pregnant and they took forever to see me. I was bleeding and in severe pain I had to walk out of that place. Worse hospital I've ever visited. They give me no medical attention
I'm completely pissed at my experience. My fiance is pregnant with twins and we came in here because she was concerned about some pre labor symptoms. It took no time to get wheeled over to a room. That is where a star came from. The guy was nice who pushed her over to the pregnancy ward. Hooray! Other than that. They had us in a room. Asked her to undress, did not supply a robe or garmet. Had her unhook herself each time she had to use the restroom. Nothing was given to her. (Ex.No IV for Hydration or something to help) We had a single swab done. We were told if the swab comes back positive the results will be inconclusive if negative we'd get more information. She also peed in a cup for a sample. Just in case she checked the cervix to make complete sure everything is ok. She was dialated a bit near the front. We waited and waited, four hours later. I mean 4 whole hours. I went out to find our nurse and even said to the people at the desk hey she is uncomfortable. Still no one came at all. Then we hit the 4 hour mark at this point. Finally someone came in. The individual wasn't even our original nurse. (Shift change I guess) She just did another cervix check and said well you are dilated in the front and not the back. (Ok, good) Also you are extremely dehydrated. (Gotcha, so that causes contractions? Ok, good to know) But could it have hurt to maybe have hydrated her in the beginning of that was a possibility? Or maybe not left a possibly dehydrated pregnant women to sit for 4 hours just to be told that. Like come on. No sincerity, no emotion, no care. Now we are sent home with a huge waste of our time. We could have just googled that and had her drink more water and called it a day, but because we are concerned parent we care to make sure. No concern was used and no care was used. I am completely angry at the lack of humanity shown here.
We moved here from Florida and the staff for labor and delivery were amazing! It is my first pregnancy and they are very supportive and great at explaining and answering questions. I recommend anyone to deliver here!
I must say they have saved my life so many times. I.live a hour and half away. This is were I always get sent to over my heart. They have been very good to me and all there are very knowledgeable on many things they are best known for the heart part. I would travel anywhere to get to them......
First, its horrible to even find the main entrance. Its not clearly marked. The ladies at the information desk ignored me until I finally said, excuse me. They were very busy with their puzzle books. Second , they didn't have my doctor's order for the MRI. Even though someone from here called to verify my appointment a few days before. Third, they didn't even have my name correct. I had to struggle to fix that. Fifth, the hospital was filthy. I was afraid to even use the bathroom.
I am still sitting here waiting to see if they can even find the orders for my MRI. If I wasn't in so much pain and wanting to find out what is wrong, I wouldn't bother to stay. In fact, my appointment was at 11:30. It's now 11:15. I will be leaving at my appointment time and just find some other place for my MRI.
If go to the ER u can count on a long wait! Wait to see a nurse, wait again, and go back to a room and wait again ! I mean really? This day and time why don't they just have a section broke down like a clinic with a doctor there to see the ones that aren't seen as fast because the ones worse get seen faster no matter if you've been there waiting n somebody comes in that needs care asap well you've got another longer wait time ! I understand some really need be seen asap so why not have a Section like a walk in 24 hour clinic to cut down wait time and get people through faster? guess they don't want to pay anyone to work there n need save money over their ratings. And they were busy late at night. I got there about 11:30 pm and left about 3 a.m.so about 3 to 3. 5 hours to be seen.
The people here like to take their sweet time helping people. When it comes to actually doing proper procedures, they fail. Now, I'm stuck in a temporary cast unable to go anywhere for a follow-up because the ER department did not do what they're supposed to in order for me to be able to actually go to an out-patient clinic. Do not go here if you actually want to be taken care of.
Went there for back surgery....had a student nurse to tell me that I didnt need my heart regulator medication...and that my blood pressure was just fine... I had to get my surgeon to get my meds for me...even he was livid. Great neurosurgeon...hospital..not good...had problems when mother in law was in there. You have to constantly watch what they were doing. I will say the food was good...and that was contracted in.
Bathrooms are filthy in the ER. If you came in fine, you'll leave with some type of infection, more than likely. Tried to post pictures of dried blood running down bottom side of the toilet bowl and on the seat, also, there is what looks like fecal matter dried up on the edge of the toilet seat. All this on one toilet. Disgusting! This is a hospital for crying out loud!
My father has been admitted in JCMC many times over the last few years - none of them a good experience but unfortunately necessary. This review outlines his recent seven day stay in January 2019.
The list of downright disturbing conditions and observations of the medical facility is as follows: Mysterious fluid on his mattress under the sheets. Extreme cleanliness concerns in the room. Housekeeping left spilled coke on the floor for 2 days. IV not recapped leaking an entire bag of fluid in the bed overnight. Prepping for a no food or drink plan for surgery even though the surgery had been cancelled and orders never updated. Heart and chest monitors left unhooked in the middle of the night. Shower stall so disgusting there was an unknown brown film on the shower floor. Rusted stains from shower chairs that appear to have never been cleaned and definitely not sanitized. Plastered flooring over the original shower stall flooring with gaps clearly making room for staph and other serious bacterial infections and disease - causing clear concern the condition is actually causing patient illness. Shower drains so horrific it looks like a nightmare hotel. No bath offered to patient for four straight days. Kept on an observation floor for four days due to overflowing patient beds. Outdated rooms and utilities. Urinal jug wasn't emptied for over 24 hours and filled to the brim. Breakfast never brought one morning, and honestly much more. When approached, the nursing staff agreed the problems have been reported to leadership numerous times by both patients and staff alike regarding the condition of patient bathrooms with no attention to hundreds of complaints and internal investigations. These conditions absolutely do not belong in a medical facility and is a disgrace to our community. The extremely low standard of care that is offered at the Johnson City Medical Center is an terribly poor representation of healthcare in our area. I wouldn't in my wildest dreams be okay with being checked into JCMC should I become ill and will do everything in my power to avoid myself or my family members ever being treated in this facility again.
Don't let Dr Joseph Lee near you! He left me a mess after two surgeries, both going terribly wrong. He's a disgrace to his profession. My body and life are in ruins due to his "care". The hospital staff is thoughtless and careless. After 3 months in this hospital and a complete breakdown of my physical, emotional and spiritual well-being, I asked to speak to someone because I just wanted to die. The nurse told me I would have to wait until Monday. I guess mental health care takes the weekends off. Poor excuse for a hospital and it's staff. RUN FOR YOUR LIFE!
Dr Joseph Lee is quite possibly the worst surgeon in America. He destroyed my uncle's life with a series of failed healthcare attempts and a couple of disastrous surgeries. My uncle lost everything and lives a life of constant pain and suffering. Dr Lee's only good quality is the ability to find a community that won't question his numerous surgical mistakes.
The some of the doctors are very unprofessional when dealing patience an there family's. I had a doctor on the 7th floor get rude an hateful to my wife. Very unprofessional.
If I could give this hospital 0 Stars, I absolutely would. DO NOT let anyone with ETSU physicians touch you. They do not communicate with each other, and they have absolutely no idea what they're doing. As a patient, you have a right to "fire" your doctor and have someone from a new medical group work on you. Take my advice, if you see "ETSU Physicians" written on your hospital board as your group, speak up, act fast, and get someone new. If you don't, you'll run the risk of being in the hospital a lot longer than you should be.
Day shift nurse Michael who is attending room 2405 is one piece of work! Everyone in my family who has encountered him this week has walked away in disbelief. He represents Ballad Health. Compassion, care, kindness, nor professionalism are his strong suit! It's a reflection of Ballad.
Understaffed and tiny. We left due to a 6 hour wait! The ER was full. And they want to monopolize the area while people are in the small waiting area in a death chair!? No I don't want to be to be contacted on a PM " to resolve an issue". Hopefully by us leaving I pray it saves a life and someone else doesn't have to wait/pass in that tiny lobby.
Hands down one of the best hospitals that I’ve stayed in. The dr’s, nurses, techs, and staff were so nice and very accommodating. If given the choice I would definitely choose them again. Also would highly recommend them to anyone!
Waited 8 hours for my dad to get a room after an ER visit. Chairs in the lobby and in the room are pathetic. Terribly uncomfortable and do not accommodate voluptuous people. Had to steal a doctor's stool just to have a place to sit. Outside of the main entrance and het front of the building, the rest of the hospital seems very dated and very run down. Flat screen TVs in the rooms have limited channels... All with static and poor picture quality. WiFi access is spotty and sometimes takes several minutes to connect. Staff seems well trained and knowledgeable. Better care than other hospitals in the area, despite having older outdated equipment to work with. The hospital bed appears to be from the 1990's. IV trees are well worn, crusty, and some are even rusted.
My grandmother has literally gotten the worst care ever. Even after telling them repeatedly that something was wrong it took days for them to realize she had sepsis. Now I'm almost sure she has had a silent stroke and yet her doctor left the county for vacation and no one wants to order a ct scan. This hospital has been the worst experience of my life and I will NEVER deal with them again.
Hospitalized for 1 week, two separate times. The nurses and staff were really great... everyone from the cleaning staff, to the people who bring your food. Shockingly, the food was really good. Can't say the same about the doctors.
Had my son in children s emergency room. Had a nurse named Kaci she went above and is a great example of a human being. Your lucky to have her.
This is for the ER. I am actually here now. I had a call ahead from nurses at a dialysis center. They told me they were expecting me. So I have been here for over 3 hours IN THE WAITING AREA. I have been checked in and they took blood and I even have an IV Port, but I've not been put in a room or anything. I am not the only one, there are at least 3 people with IV ports, one person that's puked her guts up and other random people. When I got here the waiting room was empty. A few people have gone back,u but it's been avery few.
This is UNACCEPTABLE!
A "Dr." callously told my sister to put an inflatable mattress in a Uhaul to get herself home after she broke her leg in two places. She was allowed 2 days of hospital stay and no pain relief before kicking her out (with good insurance). I sincerely pray that God in His infinite mercy allow the type of judgment that would inspire this "physician" to no longer inflict the indifference and suffering he prescribed to her (and no doubt others). Thank you sincerely to the EMT, PT and OT staff for their exquisite kindness and care. So if you should find yourself being "cared" for by this unfortunate spirit, I suggest you wear a garlic necklace and carry some Holy Water in a spray bottle to keep the Snake away.
Great Staff, treated my fiancee like family. I will write a more detailed review later when I have time.
In July 2019, I sought emergency medical care at Johnson City Medical Center's emergency room for a Hypertensive Crisis.
I had a blood pressure over 200/100 PLUS accompanied with a severe headace and blurry vision.
Upon my arrival the ER waiting room was full of people.
At check in, I was asked about my insurance. I informed them I had no insurance and I was unemployed at the time.
What seemed to be forever, I was taken to triage where my vitals were taken, a EKG was run, after I reported some chest pain, and a unsuccessful attempt for blood work was made.
I was then sent back to the ER waiting room.
My mother and I waited for 4 and a half hours in the waiting room for me to be treated for a medical emergency and I never saw or talked to a doctor. After it became obvious to us that they were not going to see me in the ER,I left the hospital while still suffering with the Hypertensive crisis.
The next month, I suprised to receive a bill for over $ 900 dollars and even after telling a hospital representative of these circumstances, I was told that my bill would turned over to collections.
I'm currently hunting for an attorney to explore the possibility of filing a lawsuit for the delay of treatment of a medical emergency. I also plan on filing a complaint using the Emergency Medical and Treatment Labor Act.
I WOULD NOT recommend this hospital to anyone. And unless I'm transported unconscious, I will not go to another Ballad Health care hospital.
If I could give zero starts I would, we came in with my fiance over severe migraines that he kept having for over a week. They took him into the back room for his info and blood work. They sent him back to the waiting room and we waited for 2 hours for them to call him in and literally speak to him for 5 minutes. The physician assistant that saw him was extremely rude, she walked in like she was doing us a favor. Never once explained what was checked in his blood work, all she said was everything seemed fine. Come back of you still having issues. I have never experience anything like these in other hospitals that I've been to. Horrible.
Been to the ER here 3 different times for the same thing. They take my BP, do an EKG, and take an x-ray. THEN THEY DO ABSOLUTELY NOTHING TO HELP ME...
this last time I was there for 3 and a half hours before I left. They never called me back!!!
What good is an ER when nothing is done to help?
I see very familiar complaints here. Who's the CEO that's making millions off of this joke?
Staff was nice .Was here 2 hr could have took 1 I spent more time listening to them make the work shift sheet and a nurse couldn’t get his pass word to work. Omg
I am a male in my 60's and have a previous history of heart disease. I visited the Emergency Room of JC Med Ctr recently on a Sunday evening when my blood pressure was alarmingly high and I felt discomfort in my chest. I have been through this routine a couple of times at different hospitals in different states, and I know that the quality of care I received at JCMC is second to none. They showed real compassion and concern for me and performed a battery of tests to rule out a blockage in my heart. The hospital room was clean and as comfortable as a hospital room can be, and the staff was excellent. 5 stars all the way, thanks JCMC for the excellent care.
RNs Lucas and Phil on night/morning shift were awesome. Checked on me multiple times and gave me a few laughs. The ER is lucky to have them!
Came to this hospital with my wife for our sick infant the guy working at the desk named “Jonathan” was rude unprofessional had tattoos showing on his fore arms was very confrontational I nicely walked up to ask what was going on after 3 hours he looked it up and laughed said oh they skipped you.. if that wasn’t bad enough he kept trying to attack me as I was walking away saying I should have listened better raising his voice I said you need a better attitude don’t talk to me and he kept saying rude things for no reason will never come back here again and will tell everyone I know not to cause you will get made fun of and treated like trash no cares give
Just spent 7, almost 8, hours in the ER with my teenage daughter for kidney stones. If anyone has ever had kidney stones, you know the pain she is in. After 6 hours in the waiting room, where she was taken from to have labs drawn and then again for her CT Scan, we get moved to an actual room. The NP came in to say she had stones, which we already knew, said she was going to look at her labs and come back. Literally a 4 minute conversation. Yes i timed it. After an hour and a half of waiting, the RN comes in and releases us. No scripts (kidney stone cocktail as we call it), no meds while there even though she was writhing in pain, no reports from her CT Scan. When asked we were told pain meds are never typically given for kidney stones "even though it's like the worst pain ever" says the RN. I call BS, they are given. Anyways, the NP NEVER came back in to give any results whatsoever. WORST ER EXPERIENCE EVER. Listen, I know the physicians in the ER are usually not employed by the hospital themselves, but this whole experience was plain ridiculous. And I've been in the medical field for 20 years.
Whoever answers the phone is absolutely rude. She was not helpful in ANY way.
Amazes me how rude the nurses and doctors are. I'm always honest and open about my history and instead of them appreciating the honesty I'm treated like scum. Even though I tell them from the get go that I am not asking for any type of pain meds I'm treated like a pill seeker. Nurses as well as doctors are rude. It's humiliating to be treated like that. Several times I've went in with pneumonia and they tell me nothing is wrong only to go back days later and have to be admitted because they won't do the testing to see it. Tonight when I complained about the way I was treated by them I was told "well your still getting treatment aren't ya". Not to mention my BP was 2 something over 1something. They did nothing to try to get it down and when they discharged me it was still 190 something over 1 something. Crazy
Went there last night with my adult son and they left him in the room for two hours. I would tell the nurses stuff about him the looked at me like it was an inconvenience and I was interrupting their conversation with other nurses and security guard. And they didn't do anything until my best friend came to see me and they actually listened to her and the doc came five min after she got there. And they discharged him without seeing if he could walk or anything. I used to recommend jc medical but I do not now. And I will not be back. I will try Franklin woods and if we get the same treatment then I guess I will try a different hospital til I get one that gives a damn about their patients.
I went to the ER with flu symptoms and Eddie was the nurse practitioner I was seen by. He is awesome. He cuts straight to it. Very nice and understanding. He is amazing.
This hospital needs to be cleaner, more well staffed, and more efficient. The wait in the ER is unreasonably long (2 hours), the guy at the ER desk was apathetic and employees walking around came across as unhelpful and uncaring. Once we got back into the ER area things improved thank God! This hospital could be so much better and I really hope and pray they work on improving things! Patients are people who are in desperate need of help and good care by the time they come to the hospital, and they are grateful for hospital employees who are able to get them better and be helpful, gentle and kind in the process.
A patient last week for four nights everyone was very nice and kind to me I could tell they was really concerned about getting me healthy again especially the nurse that worked night time she's so sweet to me took care of all my needs and I really want to thank her I think her name was Rebecca she treated me like a family member not a patient
This place has been here forever, and has recently received many updates that has improved its look and feel.
Definitely stop by the cafe on the hours that they are open because you will get the best service out of anywhere.☕🍪🍰🍕🥪🥤🧃
Not to mention this is a medical center, the people that work here perform literal miracles in science and medicine. Be kind to everyone that works here treat everyone with respect including the guests don't trash the place if you end up having to stay longer than expected in a waiting room.🦾🦴💀💤🙏🛀🛌👩🦽🧎👼
My husband was in ICU FOR 10 Days and the nurse was great except 1 , Trisha needs more ppl skills classes ,she doesn't know how to treat and listen to loved ones .
You would be better off taking your family member to the local vet and having them euthanized. Never had a pharmacist prescribe medication? The medical care is poor at its best.
My mother-in-law has been in ICU and the family has held meetings with the doctor to discuss options for trying to keep her alive. Today was supposed to be the final meeting to decide her future and whether or not we take her off everything and let her go peacefully. Not only were the nurses rude and insensitive to our situation, they only wanted her two sons and father up there, leaving me and her sisters in the dark and unable to voice our opinions. After quite a bit of fighting to go up, her sisters were able to go up with a lot of resistance but only for the meeting, leaving me alone. I have been there for my mother-in-law while she has been sick before. I am just as much her son as the others. The doctor previously had said we ALL could be present for this meeting as well as visiting her in the future. Now because of these nurses and whatever claims they spew, I may not even get to say goodbye to the woman who accepted me more than my own parents on some stuff.
The nurses and doctors are exceptional and professional in treatING me and other family members.
I can't believe the stupid comments that people write saying we should pay people based on their reviews. Then that dude should get paid thr same way - or people who think it's the same as a regular doctor's office - that are increasing the cost of medicine for everyone because they are stupid.
All of the nurses and doctors were very nice to my little brother when he got to the hospital, but Theo next thing that makes me kind of sad is that they won’t let me stay with my brother because I’m not a 18 and older but I totally get it because of all of the COVID-19 thing. They nurses and doctors were very kind towards us! ❤️
You couldn’t pay me to go back. If you wanna spend 8 hours sitting and waiting and never seeing a nurse or doctor this is the place to go. Oh not to mention they have no compassion for patients and can’t even ask if you need anything like food or a water. There was no soap in the room to wash your hands if needed. The room I was in had roaches crawling around and blood on the walls. Honestly Ballad just needs to go I’ve been to plenty of corporate hospitals that thrive in money and that’s all they care about but this is by far the absolute worst
My blood pressure was 168 .over 100 ..my. friend called ahead of time talk to nurse,about what was going ,its 3:40 a.m.before II got there.They was waiting on me at the door..You couldnt ask for better service...made me feel better,and glad I got there when I did. This wasnt the frist time I had to go to E.R.for this..Thank God and all the doctors and nurses that was waiting on me..I'm happy and glad they knew how to care of me..Thank You..
So far waited over 4 hours and only saw a nurse.
My fiancee had a bariatric surgery there wednesday and was supposed to get out today. They waited til 5 or 6 to let her know theyvwere bringing oxygen to the house to install and had her waiting there all day for it to come there so now instead of being home most of the day she is still waiting on mw to get to leave to come get her. Nurse was great tho.
There is not enough time in the day to list all the negatives and truly cannot come up with even one positive thing to say. With this bought and paid for illegal Monopoly there is no option left in our region for quality health care or decent, respectful,and professional staff. Ballad Health is not only a embarrassment for our area but being our only choice is a very dangerous situation for us all!
Almost 24 hours no food, no water. Kept denying my dad water because they needed to run tests which they decided not to. Once he finally got to eat they said they would have to run tests and asked why he ate because they would have to keep him am extra day to do them. IVs in him with nothing hooked up to them. And the test they were got to run was not even for what he was in there for. This used to be the best hospital around here but since Ballad took over every single nurse and doctor are their puppets. Having to follow ridiculous policies that hurt and diminish a patients comfort.
Probably should have read the reviews before going here, however when you’re in a state of panic, and new to the area, it’s not really the first thing you do. First and foremost; my grandmother and aunts are all EMT’s and nurses, and have been my entire life; so I have the most respect for the profession. This experience however was pretty disappointing, to say the least. We arrived around midnight and just left 4 hours later still without being seen (my girlfriend discharged herself). It was an extremely slow night, considering we watched MANY nurses just stand around and bs. My girlfriend got through triage fairly quickly.. after that we waited about an hour to be brought back, after being brought to the back we sat there for 2 1/2 hours. She was/is bleeding where and when she should not be.. as a woman that’s something that is very serious and should probably be treated as such... after being brought to the back the ONLY thing they did was have her give a urine sample and that was AFTER 2 hours of waiting and her having to ASK for one. When the woman came in to gather insurance info she had told us that we still didn’t even have a doctor assigned. After going on and reading all the reviews; we decided to not sit and wait around for another 5+ hours just for a nurse to even make themselves known. This is absolutely ridiculous and whoever is okay with the hospital being at a steady 2 star rating clearly does not care to change anything considering the same exact complaints go back as far as I can see. So just like everyone else, we will be taking our health concerns to a hospital that actually cares.
So most of the nurses are absolutely fantastic at their job here, so nice and informative, but there are several who think it's okay to offer personal opinions when they aren't wanted nor needed to the family members of patients. One nurse told me that my dad couldn't talk on the phone and I said okay sorry he just hasn't spoken to his son in a long time and this woman had the audacity to say well it could be forever. Totally uncalled for and unnecessary.
My son was facing a life-and-death situation and they did great. They saved his life. A nurse named Tyler Murray was exceptional. Thank you from the bottom of our hearts !!!