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How would you rate Riverside Dental?
Dr. Heywood was amazing. I hadn't been to a dentist in 2 years and she did my teeth cleaning and repaired missing fillings as well as buildups, root canal, and filing my teeth down. My teeth look great, feel great, and the staff and Dr. were friendly. Never in any pain during any procedures, would definitely recommend Dr. Heywood. Going to be going to her for all my future cleanings and dental needs.
I don't even know where to begin with this Dentist.. she is unprofessional, lazy, unskilled, and dishonest. I have never met someone so horrible in my life. I actually worked for her for about 3 weeks so I see what goes on more than the pts do. She purposely misdiagnoses her pts with greater problems so she can get more money. She loves telling her pts that they have "cracks" and need fillings and when they return for the their next apt she tells them they now need "crowns AND root canals". While i was working here I noticed we were always out of supplies. We would have to reschedule pts bc we didn't have the materials to work on them that day. This is such an inconvenience for everyone and its embarrassing. She is just so desperate for money she puts her pts in jeopardy. Also she talks down to her pts and her employs in front of the pts. Its a very hostile work place in general. Also her biohazard bin hasn't been picked up in a YEAR AND A HALF. If Infection Control or OSHA were to walk in there she would be shut down immidiatly. So unsanitary. Lastly I will just mention that if you want to work here don't!! She doesn't have the money to pay you!! She has a history with her checks bouncing. Do not come here and do not work here. I don't know how this lady is still in business. If she can't even pay her employs or buy materials what makes you think she's going to pay to re new her license every couple of months/yrs and pay for continuing ed classes. Just something to think about.
The product used on my teeth horrible two out of the four chipped, the whole face of one tooth came off she refused to see me without charging me again!! Not happy!
I had gone to this place for a few years. I was told almost all my teeth needed fillings. Got fillings in almost all my teeth and then at a routine cleaning the dentist tells me the fillings were poorly done and I needed to get crowns on several of my molars. I only continued to go because the hygienist was great. She quit due to the way the dentist treated the staff, in front of patients. Went to a new dentist who explained my x-rays to me in a way I understood and I do not need crowns but some of the fillings have to be redone.
I've been going to Riverside Dental for several years now but will never again. I had an appointment not too long ago and got the normal confirmation email but when I showed up to the appointment the office was closed! The confirmation email still have the old address and I was never informed that they had moved! I called and spoke to the doctor and got the new location and when I got there the staff at acted like it was my fault and they were inconvenienced. Once I got into the chair they told me that their system was down they couldn't look at my records. They had no idea if I needed x-rays to check my gum pockets or anything. It basically just seemed like they wanted my money so I left without doing the check up. Then a few weeks later I get a follow-up call from the dentist and she states I missed my appointment and need to reschedule! I will never ever go back to Riverside Dental!
Dr. Lewis-Heywood has treated my family of 6. She is very professional, patient and compassionate. She does her best to work with your dental anxiety. My daughter had to have some serious problems addressed, and the Dr was very kind to her...even had a special treat waiting for her on her 7th birthday when she came in for a follow up. The staff is always friendly and the office is spotless.
I travel two hours to see DR. Heywood .. she's very professional and great with teeth !
I have been going here for dental services for about 2yrs. She charges if you cancel a appointment with in 24hrs. I have noticed that there are always different employees working with/under this dentist. She is EXTREMELY rough so if you are sensitive or can not open your mouth wide do not become a patient. She does come off as rude/Not to friendly(but in her defense she is not from this country). Other than that the office is always clean and its was close to where I live so convenient ...
Dr. B and his entire team are awesome! I love that they treat you like friends and keep things casual and comfortable. Also I love that they are up with technology and use text messaging to communicate with their customers. This makes life so easy for busy people! I’m so lucky to have found them!
I made an appointment with confirmation and the doctor didn't show up. I drove over 2 hours one way to make my appointment. I had a Groupon deal. I do not recommend.
Very personal and professional care. Friendly and caring staff, and will actual listen to the patient
I became a patient of Dr. Hayworth Lewis when I first moved to ABQ. She was referred by co workers and became known as the main dentist that serviced employees at the center. After meeting with her it became obvious why she left a everlasting impression on those I worked with. Dr. Hayworth Lewis showed she cared about me as a patient and ensured my dental health. What a wonderful woman.
I came in for a tooth whitening session with Dr. Heywood. She was very nice and keeps her office extremely sanitary and is very meticulous about using PPE to keep herself and her patients safe. I'm very happy with the results of my teeth whitening at her office. I'm not embarrassed to show my smile anymore :)
Dr. Haywood is kind, knowledgeable and patient-oriented. If you're looking for a dentist she is a great choice!
Waste of time and money. Could never get anyone to answer the phone to schedule an appointment for my daughter after I had purchased a Groupon for her. Now the Groupon is expired.
Let me preface by writing that I 100% am in favor of capitalism! I'm all for a company and private citizen earning as much as they are worth and what the...read this and 4 more