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How would you rate Got Hair Beauty Supply?
DO NOT GO HERE !!! it's dark, disorganized and theres an odd oder. The products look like they've been on the shelf since the 90's. The hair is a very poor quality. The women working was rude. Worst experience ever!
When this place first opened i used to go all the time and purchasr my hair and in fact became a regular customer. The last 3 times i have been going in there have been terrible. No customer service what so ever and also very rude people who work there. The owner isnt much appreciative anymore and they also charge way to much for their hair thats being sold. The last time i went in there i was looking to buy high quality hair so i was asking questions and im assuming it bothered the lady worker i was with. So i decided to just leave. I will no longer go to that place EVER! Instead i drove down the road to different hair shop in which i would have gonr a very long time ago! I would not recommend this place as i used to.
There website lies about their time schedule fix that and ill give u a better review
Always have good selection and good hair!
Everytime I go into Got Hair, they always have what I need and they have a great friendly staff!! Got Hair has the LARGEST selection in Hair and Hair Products in the Enitre State!
Horrible i payed 42 dollars for some bullshit ass hairt and i couldn't even finsh my hair this place is dirty & distrusting there's hair every where you can't find anything the people are rude ass hell never going to this again
The employees are SUPER RUDE! Will never be coming back here again, incredibly rude employees.
my second stop for looking for a wig. this place is very creepy and the two women on staff wouldn't help be because I " ...don't belong in here. your white. we don't help people like you." I was told that by the owner and the other worker there laughed and shook her head.
Every time I have been in the shop the customer service has been fine and the selection is outstanding prices are also a
Worst beauty supply shop in Albuquerque actually that I've ever been to!! As I pulled up to the shop two employees stood outside with the most evil stank faces staring at me as I parked my vehicle. As the friendly person I am I greeted them with a "Hello" still with the evil stank faces they could hardly get out hi.... I entered the store and one of them came inside not to ask if I needed any help no!! Just stood at the counter watching me as if I was trying to steal something. The only positive thing about this shop was they cleaned it up a bit so it's no longer looks like a hoarders house. If your employees can't deal with being nice even faking it then they should not be there, it's that simple. If I wasn't getting my hair done right away I would have walked out!! Never experienced this kind of blatantly horrible customer service in my life never again will I step foot in that shop and I'm sure the evil stank face employees don't care but that is no way to run a business!!! I would give a negative star if that was an option!!!
The customer service here is horrible. As soon as we pulled up to the store, these two individuals gave us dirty looks (one worked there and idk about the other). Than as we procceed to look for hair, the man that works there kept staring at us with the same stank look. This place has cleaned up though, but they need to work on cleaning up their employees attitudes.
I love this place ! It's got all the hair , you can even think of , the people there are very nice and lovely ❤ I give this place 5 star !!
Really? You have a girl dressed like a hooker with her fake boobs hanging out in your commercial, just saw it tonight. That made me feel like it's a "dirty" place to go, yuck! Absolutely no class in that commercial!
Worst experience every. They over price there already priced with tags hair. Very unorganized professional and each of the cash register also price the the hair differently. Your better off ordering on line.
I bought "real hair" extensions here and they ended up not being all real. When my hair stylist colored them for me she said they weren't all real and wouldn't dye right. I couldn't return them since I bought them several months back. I gave 2 stars just because the girl did get the original color matched very well.
overpriced but they've really cleaned things up. They struggle with price consistency so beware. Nothing is marked and hair that's been 6.99 for the entire year I've been shopping here has recently increased to 9.99 per pack.
Owner is friendly and helpful. Gets me in and out, quickly!
Friendly and very helpful and will ensue you leave with the right color. A HUGE selection, human hair available.
After going to two wig shops that did not open on time, you all opened at exactly the time you were supposed to! The lady that manages the store helped me find exactly what I was looking for and was so nice! I ended up spending almost $100! Those "other" wig shops lost out. Glad I came here. Will be back!
Very over priced not good wig material customer service no good they just ignore you
Thay have some nice wigs.
I always get great customer service from the owner..she goes over and beyond giving great customer service. love her
Favorite wig store when I am in Albuquerque
Great customer service, better than anywhere else I've been in Albuquerque, I believe any bad reviews left here are from other business trying to sabotage competition because this is the only place I've been where staff was kind and helpful and they have a much wider selection of quality products
Got directed here for a wig. Not only did they have the perfect wig, they had awesome contact lenses for my costume. If you're wanting to make Halloween special, be sure to stop in here. The prices are fair to great. One of Albuquerque's best hidden gems.
Great customer service I couldn't find what I was looking for and the lady went out of her way to help me find what I needed and to make suggestions for me. Even to suggest how many I'll need
Packed with hair and it's overpriced and as much hair as their all of it is underwhelming
I love this place. I really enjoy that it's independently owned! I enjoy how I feel like a princess when I leave.
The ladies there were very nice and knowledgeable about all their hair products. They took their time and made sure we were satisfied with our purchase.
This woman has blessed hands
Popular style wigs. Huge selection of Wigs for Cancer patients too! Nice employees. Easy to find location.
They always following people around. I prefer to shop else where but Albuquerque don't have many hair store. But they do have a good selection.
Prices could be better for the quality but it's one of the few stores we have for black hair. I always tell them what I want to spend and they offer me everything BUT. They are nice enough ladies but need to listen to the customer.
The older ladies working there are so nice
I don't shop for wigs very often, but when I do this is where I go. The customer service is okay. There's a gentleman who works there who's super sweet. My complaint is that you can only try on three wigs. For every wig that you try on after that, it's a $5 charge. Which they didn't tell me about until after they charged me. She had mentioned that I tried on three wigs, but never said that I would be charged for trying on another one.
The best place- is always well stocked ...and priced right
women were so courteous and kind to my mother when she bought her wig after her battle with cancer. They treated her like family and comforted her during the entire process. We will definitely be returning customers
The staff was friendly and very helpful from helping me find the perfect hair for my braids to recommending how many packs I would need ! I got 9 bundles of braiding hair for $20 which is a deal ! I definitely will be back
it was our first time shopping there. In fact, it was our first time being in Alberqerie to say the least. My wife and I went into the store yesterday because she was looking for a hair peice to wear for the concert. For the most part people were friendly, including the black female with a short afro and wear glasses. She followed us from one end of the store to the other. Me being former law enforcement, I knew that she was calling herself watching us as if we were criminals. As I mentioned, we are from Texas visiting and this was the lowest part of my visit. A word of advice from a law enforcement professional, I would install cameras that way you will not offend anyone and you can still watch for criminals. And also if you are going to follow new customers around the store, don't make it so obvious. Engage in some conversation. That is an old security and customer service tactic, if the person has good intentions, thecstore can make a lot of money and if they don't they will simply leave. Try it sometime it works. In closing, there were a couple of other things that she wanted to buy but I felt offended I told her let's go somewhere else. I am sure this is not the only player in town who will welcome visitors.
Friendly knowledgeable staff. Great selection of various types of hair. And a killer selection of fashionable beautiful contacts.
Love them they are all sweet hearted here and have sooooo many different products to choose from you will definitely get what you need here at a good price
Love it , I'm from atl and I think it's the best beauty store I found since coming to abq -as a black girl it's hard finding the right things for your hair🤷🏾♀️👌🏾
Friendly service but they did not have curly human hair extensions.
I have been going to this beauty supply store for almost 5 years and I love it. Great customer service (no matter who is working ) I will definitely continue going for my hair supply needs until I leave Albuquerque :)
Friendly service and great product. My sister was very happy with what she got!
Awesome service! We went in for a wig and a hairbrush, and both women that helped us were so kind! They provided the best experience that I've had at any beauty shop by far♡ Huge selection, all at a very reasonable price.
Yes this is a place where they sell wigs extensions you can make your own extensions with real human hair or with synthetic you find everything here but the customer service was really great I enjoyed this lady she treated me with respect and very friendly and that is the reason why you want to come back to a place like this when you need a wig customer service is the best
The woman that helped us was so nice and so helpful - I would recommend any hair professional that needs extensions or wigs to shop here!
My mother is a regular customer and she went to buy a wig. And they treated her very mean and she has been going to this store for 5 years. They wouldn't take her money cause had a little tear on the corner very unprofessional. But I found her a new place to buy her hair that treat people with respect. So good luck to whoever goes here they lost a long time customer also a few more.
Rude people the manager was trying to sell me the most expensive brand of hair extensions. She got mad cause I didnt want that brand . So rude the girl with girly hair claimed to be the manager, Bad energy. Dont give them business serious. Hateful people, evil whatever you call them...I went to trends they are so so much nicer there and way better deals.
Very helpful staff! Nothing was priced. Had to ask. Beautiful selection.
If you want good hair good-quality hair and good service and an informative staff-only go here ! ..they even have recommendations for you to get installs or your whole hair done.
Love going here.
This place is amazing I have no clue why it doesn't have more five star reviews. They have everything you could ever need and the employees are so kind and...read this and 2 more