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How would you rate Farmers Insurance - Joann Medina?
Very hard to get. in contact with. Several phone calls and emails later she will finally call you
Very personable and follows up and really tries to help the customer.
Family oriented and very good service
I’ve had insurance with JoAnn since I started driving 10 years ago, never had an issue and she treats me like family. I’ve even gotten all my family to switch to her!
Not very efficient. Hard to get ahold of and has poor follow-through. Have had to often request things more than once and check-in to make sure they were completed (they weren't).